Debt Relief For Defrauded Students Has Stalled, Inspector General Says

Everest College was one of the Corinthian Colleges that closed in April 2015.

Everest College was one of the Corinthian Colleges that closed in April 2015. (Al Seib / Los Angeles Times via Getty Images)

December 13, 2017

Tens of thousands of students who applied for debt forgiveness have been left waiting to hear whether their claims have been approved or denied, according to a report released this week by the Department of Education’s Office of Inspector General.

Under a federal guideline known as “borrower defense to repayment,” the Education Department can forgive federal student loans when a college or university is found to have engaged in predatory behavior.

From the time this statute took effect in 1995 through mid-2015, the Department of Education received just five claims for federal student loan forgiveness. But with the collapse of major for-profit college chains like Corinthian Colleges and ITT Technical starting in 2015, thousands of students found themselves unemployable or with incomplete degrees — as well as deeply in debt.

Many of these students would go on to seek debt relief from the Obama administration. From June 2015 to January 2017, the Department of Education received more than 72,000 borrower defense claims. More than 31,000 were ultimately approved by the Obama administration, with roughly half of all approvals coming in the final month of his presidency.

In the first seven months of the Trump administration, the Education Department received an additional 26,000 applications for borrower defense, bringing the government’s backlog to roughly 65,000 cases as of July. But the administration has yet to approve any of these claims, according to the inspector general report. It has denied at least two.

Education Department OIG report
U.S. Department of Education’s Office of Inspector General report.

While 12,000 claims have been flagged for approval as of July 31, the applications await final sign-off, according to the report. Another 7,200 have been flagged for denial.

The growing backlog has fueled criticism from many student advocates and Democrats in Congress who have called on Education Secretary Betsy DeVos to begin processing pending claims and provide full relief for claims awaiting final sign-off. According to a report released by Sen. Elizabeth Warren (D-Mass) and Sen. Richard Durbin (D-Ill.) in November, the backlog has grown from 65,000 claims in July to more than 87,000 as of Oct. 24.

“Despite the growing backlog of borrower defense claims, the Department of Education, under Secretary Betsy Devos has demonstrated little interest in helping students get the relief to which they are legally entitled,” the lawmakers wrote in their report.

The administration has defended its process, saying the Obama administration failed to “establish an adequate adjudication process for borrower defense claims,” according to a statement from Liz Hill, press secretary at the Department of Education. “Secretary DeVos is working to put a process in place that provides a consistent and reliable way to adjudicate pending borrower defense claims, provide fair relief to defrauded students and also protect taxpayers.”

In June, DeVos delayed the implementation of Obama-era updates to a regulation that would simplify the process of federal student debt forgiveness for students who have been defrauded. DeVos has said the Obama-era rules are “unfair to students and schools, and puts taxpayers on the hook for significant costs.”

Meanwhile, legislation currently being considered in the House would repeal the Obama-era rules around borrower defense and block them from being readopted.

Priyanka Boghani

Priyanka Boghani, Deputy Digital Editor, FRONTLINE



In order to foster a civil and literate discussion that respects all participants, FRONTLINE has the following guidelines for commentary. By submitting comments here, you are consenting to these rules:

Readers' comments that include profanity, obscenity, personal attacks, harassment, or are defamatory, sexist, racist, violate a third party's right to privacy, or are otherwise inappropriate, will be removed. Entries that are unsigned or are "signed" by someone other than the actual author will be removed. We reserve the right to not post comments that are more than 400 words. We will take steps to block users who repeatedly violate our commenting rules, terms of use, or privacy policies. You are fully responsible for your comments.

blog comments powered by Disqus

More Stories

Interview: Joe Biden on School Shootings
Then-Vice President Joe Biden discussed school shootings and gun control in a previously unpublished interview with FRONTLINE from November 2014.
May 26, 2022
Exclusive: What Joe Biden Told FRONTLINE About School Shootings and Gun Control in 2014
In remarks this week, President Biden cited his history trying to pass “common sense gun laws” — a subject he talked about in a 2014 interview with FRONTLINE, back when he was vice president and was confronted with Sandy Hook.
May 25, 2022
Two Years After George Floyd’s Murder, Minneapolis’ Efforts to Transform Safety Remain Unfinished
City leaders say they see promise in new programs that rely on civilians for some services, but recent developments have raised fresh questions about whether the MPD can be reformed.
May 25, 2022
FRONTLINE’s “A Thousand Cuts” Wins Robert F. Kennedy Journalism Award
The 2021 FRONTLINE documentary examining renowned journalist Maria Ressa's fight for press freedom in the Philippines has been honored with an RFK Award in the International TV category. 
May 24, 2022