>> Ted: NEXT ON ARIZONA HORIZON, WE LOOK AT PARLIAMENT HILL POLLING AND WHO IS CONDUCTING THE POLLS AND IS THE PUBLIC LOSING TRUST?

THAT'S NEXT ON ARIZONA HORIZON.

THE ARIZONA SUPREME COURT CLEARED TWO INITIATIVES TO STAY ON THE BALLOT DESPITE VIOLATIONS AND IT INCLUDES TO DISCLOSE DARK MONEY AND THE OTHER WOULD CAP MEDICAL DEBT PAYMENTS AND THE STATE'S HIGH COURT AGREED WITH THE CHALLENGE THAT PETITION GATHERS DID NOT GATHER BY LAW AND THE COURT FOUND THAT THEY COULDN'T COMPLY WITH THE LAW BECAUSE THE SECRETARY OF STATE'S OFFICE HAD NOT PROVIDED A LAW GATHERING PETITIONS TO PRE-REGISTER AND IT THIRD A MEASURE BACK TO A LOWER COURT WHERE IT FACED A SIGNATURE VERIFICATION MEASURE AND THAT LOWER COURT LATE THIS AFTERNOON RULED THERE ARE ENOUGH SIGNATURES AND THAT IS HEADED BACK TO THE SUPREME COURT.

>>> DEREK CHAUVIN, A FORMER MINNEAPOLIS POLICE OFFICER HAS BEEN MOVED TO A FEDERAL PRISON IN ARIZONA AND IT HAPPENED YESTERDAY.

CHAUVIN WAS TRANSFERRED TO A MEDIAN FEDERAL CORRECTION INSTITUTION.

HE'S SEARCHINGHE WAS CONVICTED OF MURDER WAY A 22.5 YEAR SENTENCE SERVED WITH THE FEDERAL TERM.

>>> MORTGAGE RATES ARE UP AND THE AVERAGE RATE FOR A 30-YEAR MORTGAGE, ACCORDING TO FREDDIE MAC AND CLOSE TO TWICE THE RATE AND DOWN FROM JUNE AND ANALYSTS SAY THE HIRE RATES ARE SLOWING AND LEADING SOME MORTGAGE COMPANIES TO LAY OFF WORKERS OR CLOSE DOWN ALL TOGETHER.

>> HEALTH NEWS, A NEW STUDY FINDS LONG COVID IS PREVENTING UP TO FOUR MILLION AMERICANS FROM WORKING AND IT'S A COMBINATION OF SYMPTOMS THAT EMERGE MONTHS OR YEARS AFTER RECOVERING FROM AN INITIAL COVID INFECTION AND INCLUDE BRAIN FOG, ANXIETY, DEPRESSION, FATIGUE AND BREATHING PROBLEMS AND THE STUDY CALLS FOR DEPOSIT ACTION, IMPROVED WORKPLACE ACCOMMODATIONS AND DISABILITY INSURANCE.

>>> RECENT ELECTIONS HAVE BROUGHT INTO QUESTION THE RELIABILITY OF POLITICAL POLLS WITH CONCERNS THAT FEWER AND LESS ACCURATE SURVEYS ARE LEADING TO A LOSS OF PUBLIC TRUST IN THE PROCESS.

HERE TO TALK ABOUT THIS POLLSTER, MIKE O'NEIL.

I'M NOT SAYING THERE'S NOT MANY POLLS THAT GO AROUND, AM I WRONG?

>> I DON'T KNOW.

>> Ted: ARE WE SEEING AS MANY POLLS?

COME ON NOW?

>> YOU KNOW, THERE'S A LOT OF THEM OUT THERE AND SOME FOLKS HAVE PULLED OUT, AND THEY'VE GOTTEN OUT OF HORSE RACING AND FOCUSING ON LONG OF TERM.

>> Ted: SO ARE FEWER PEOPLE RESPONDING TO POLLS?

>> THAT'S NOT A RECENT THING AND I'VE BEEN DOING THIS OVER 40 YEARS AND WE USED TO GET OVER 80% OF THE PEOPLE THAT WE CALLED IF WE WERE PERSISTENT AND IF WE WERE PROFESSIONAL AND THAT NUMBER HAS BEEN DROPPING 1% OR 2% EVERY YEAR FOR THE LAST 40 YEARS AND WE'RE NOW IN SINGLE DIGITS AND THAT'S VERY, VERY TROUBLESOME TERRITORY.

>> Ted: SO WHY IS THIS HAPPEN HAPPENING?

>> TRUST IN INSTITUTIONS AND TRUST IN POLLING AND THE PEOPLE NOT RESPONDING, IF ANYTHING, THEY DON'T TRUST JOURNALISTS, THEY DON'T TRUST GOVERNMENT, THEY DON'T TRUST POLLSTERS AND WE'RE REALLY ONLY ONE OF THOSE ON THE LIST.

>> Ted: WHAT ABOUT THE IDEA OF CELL PHONES, WHERE THERE WOULD BE LAND LINES AND BETTER METHODS OF CONNECTIONS, DOES THAT MAKE A DIFFERENCE?

>> IT'S A TROUBLESOME THING BUT NOT A DEBILITATING THING AND THE PROBLEM UPFRONT IS THE ABILITY TO COME UP WITH A REPRESENTATIVE SAMPLE AND IT WAS A LOT EASIER WHEN YOU HAD LAND LINE DEFINITELIES THAT WERE GEOGRAPHICALLY BASED.

IT'S A TRICKY ELEMENT BUT NOT INSURMOUNTABLE ONE.

FOR EXAMPLE, WITH REGISTERED VOTERS.

BUT THE BIGGY IS THE PUBLIC'S DIMINISHING WILLINGNESS TO RESPOND TO POLLS.

>> Ted: WITH THAT IN MIND, HOW ACCURATE ARE THESE POLLS OF LATE?

>> IT'S IMPOSSIBLE TO HAVE THE LEVEL OF ACCURACY THAT WE HAD 20 YEARS AGO WHEN WE HAD SUBSTANTIAL NUMBER -- MUCH LARGER PROPORTIONS OF PEOPLE RESPONDING.

WE WENT THROUGH AN INTERMEDIATE PERIOD AND THIS WOULD HAVE BEEN MAYBE 20, 25 YEARS AGO AND NOT TERRIFIC, BUT THE PROPENSITY TO RESPOND DOES NOT CORRELATE.

(INAUDIBLE).

>> FOR EXAMPLE, CORRELATION TO BE A FRONT-VOTER.

IF YOU HAVE THAT FACTOR ALONE, POLL MAY REPRESENT.

>> Ted: KARI LAKE WAS UP AND THEN ROBSON WAS UP BY A POINT OR TWO AND NEITHER ONE WAS ALL THAT CLOSE AND HOW DO WE KNOW?

>> THAT'S TOUGH.

I LOOKED AT THE REPUTATION OF THE PERSON DOING IT AND I'M NOT HERE TO PICK APART A PARTICULAR POLL.

I'M MORE CONCERNED BY BROAD-TERM.

THE OCCASIONAL POLL HAS BEEN OFF BY A BIG MARGIN, YOU KNOW, FROM TIME TO TIME AND IT COULD BE BAD LUCK, BUT IT THE METHODOLOGY OF DOING IT RIGHT IS EXPENSIVE AND NOBODY IS WILLING TO PAY FOR IT AND RESPONDENTS ARE LESS WILLING TO PAY FOR IT AND THAT'S THE BIG ONE AT THIS POINT.

>> Ted: 538 HAD SURVEY U.S.A. AND THOSE WERE THE POLLS DOING THE BEST AND THEY GOT THE BEST HIGH SCORES AND WHAT ARE THEY DOING RIGHT, DO YOU THINK?

>> DOING RIGHT, I WOULD SAY, MAKE SURE YOU START OUT WITH A REPRESENTATIVE EXAMPLE AND PURSUE RIGOROUSLY AND ONE OF THE PROBLEMS, YOU CAN'T DO THAT OVERNIGHT.

YOU WANT TO CALL THEM BACK OVER AND OVER UNTIL YOU GET THOSE SAME PEOPLE AND THEY WANT TO SEE THE RESULTS OF THE DEBATE LAST NIGHT.

WHEN YOU HAVE THAT DEMAND PUT ON YOU, YOU'RE ASKING FOR TROUBLE.

>> Ted: WITH POLLING, WE HAVE THE MARGIN OF ERROR, AS WELL.

TALK TO US ABOUT A AND HOW THAT PLAYS INTO POLLING.

>> WIDELY MISUNDERSTOOD.

MARGIN OF ERROR IS ONLY ONE OF THEM.

MARGIN OF ERROR REFERS TO THE EXTENT TO WHICH YOU 'DO GET DON'T GET A PRECISE ESTIMATE.

AND THE MARGIN OF ERROR IS THE STRAIGHTFORWARD CALCULATION BASED ON THE NUMBER OF PEOPLE YOU INTERVIEW.

FOR EXAMPLE, 400 PEOPLE GIVES YOU 95% MARGIN OF ERROR AND THAT'S IT.

NOTHING BUT WHETHER THE QUESTIONS WERE CAREFULLY WORDED OR WERE UNDERSTOOD AND WHETHER RESPONDENTS TOLD YOU THE TRUTH AND THEY ARE NOT REFLECTED IN A MARGIN OF ERROR CALCULATION.

>> Ted: WHAT DO CONSUMERS OF POLLS DO?

AND WHAT SHOULD THEY DO?

>> I THINK I WOULD HOLD THEM AT MORE ARM'S LENGTH THAN I WOULD 20 YEARS AGO.

IN OTHER WORDS, 20 YEARS AGO, 5%, 6% LEAD MAY HAVE BEEN TAKE IT TO THE BANK WAS THE AVERAGE OF A LOT OF POLL.

S. RIGHT NOW, YOU HAVE OTHER FACTORS THAT ARE DEBILITATING AND I WOULD LIKE TO SEE A MUCH, MUCH BIGGER LEAD BEFORE I CONCLUDED THAT THE ELECTION IS OVER.

I WOULD RATHER BE THE GUY AHEAD THAN BEHIND AND NOT AS DEFINITIVE AND BY THEIR VERY NATURE, NOT AS KEY DEFINITIVE.

>> Ted: WITH THAT IN MIND, IS POLLING A THING OF THE PAST AND CAN THIS ALL CHANGE?

>> I WOULD SAY THE UNSEEN PART OF POLLING, IF A CANDIDATE SHOULD USE THIS AND THE PUBLIC SEES THE HORSE RACE PART, A LOT OF POLLS DONE BY CANDIDATES TO HELP FRAME ISSUES.

GOVERNMENTS DO IT TO LEARN WHAT THE PRIORITIES OF THE CITIZENS ARE AND WE SPOKE TO THE FOLKS AND DID A POLL ON THE PRIORITY OF PEOPLE IN ARIZONA AND THOSE ARE NOT SUBJECT TO THE SAME DEGREE OF THE ERRORS AS SOME OF THE POLITICAL POLLS ARE BECAUSE IT'S LESS LIKELY TO BE ASSOCIATED WITH TRUST IN GOVERNMENT, BUT OPPOSED TO THINGS WHO WILL WIN AN ELECTION.

>> Ted: PEOPLE WONDER IN FOLKS LIE OR DON'T TELL THE TRUTH.

IS THAT MUCH OF A FACTOR?

>> PEOPLE THINK IT IS AND THAT ONE, THERE'S NO EVIDENCE THAT THAT'S IS A PROBLEM.

UNWILLINGNESS TO PARTICIPATE IS A HUGE PROBLEM AND I HAVE NOT SEEN A DOCUMENTED CASE WHERE PEOPLE FALSIFYING ANSWERS.

>> Ted: MIKE O'NEIL, THANK YOU FOR JOINING US.

WE APPRECIATE IT.

AND UP NEXT ON ARIZONA HORIZON, HOW PRIVATE WATER COMPANIES IN THE STATE ARE HANDLING RECENT CUTBACKS OF COLORADO RIVER WATER.

>> ARIZONA WILL HAVE TO REDUCE WATER AND WHAT IS THE IMPACT ON PRIVATE WATER COMPANIES?

AND WHAT ARE THEY DOING TO HELP WITH WATER CONSERVATION?

WE WELCOME THE PRESIDENT AND CEO OF EPCORE.

>> THANK YOU FOR AN IMPORTANT SUBJECT.

>> Ted: THIS IS NO FOOLING AROUND.

THE IMPACT THAT THESE CUTS, NOT ONLY THE CURRENT CUTS BUT WILL HAPPEN IN THE FUTURE AND THE IMPACT ON PRIVATE WATER COMPANIES.

>> VERY EXHIBIT SIGNIFICANT AND THE WE'RE IN A GOOD POSITION TO MANAGE THIS.

OUR COMPANY SERVES ABOUT 300,000 CONNECTIONS THROUGHOUT THE STATE AND TWO QUARTERS OF A MILLION PEOPLE.

THE GOOD PART, OUR CAP AND CUT ON THE COLORADO RIVER FOR US ONLY ACCOUNTS FOR 13% OF OUR WATER RESOURCE PORTFOLIO.

WE'RE INTO RECLAIMED WATER AND A DIVERSE PORTFOLIO.

SO THE CUTS THAT ARE HAPPENING IN THE STATE RIGHT NOW DON'T HAVE A LOT OF IMPACT ON US PER SAY.

>> WHEN CUTS HAPPEN, EVEN 13% OR MORE, DO YOU CUT CORRESPONDINGLY?

IS THERE AN EQUATION UNDERWAY?

THE FEDS SAY CUT IN AND HOW DO YOU FIGURE WHAT YOU NEED TO CUT?

>> THAT'S A GOOD QUESTION BECAUSE NOT ONLY A DIVERSE PORTFOLIO BUT A DIVERSE TREATMENT AND DISTRIBUTION SYSTEM AROUND THE STATE FOR US.

UNLIKE THE CITY OF 401(K)S, OF PHOENIX, WE HAVE 13 DIFFERENT DISTRICTS AROUND THE STATE AND EACH ONE WOULD HAVE ITS OWN DISTRICT COLLECTION AND WE HAVE TO MANAGE THAT FOR THE RESOURCES BECAUSE THEY ARE NOT COORDINATED THAT SAME FASHION.

WHEN WE TALK ABOUT THE CUTS THAT HAVE COME, THAT'S IN GENERAL, THE CUTS TO THE STATE.

BASED ON PRIORITY, YOU WILL GET CUTS OR WILL NOT.

THE BULK OF CUTS FROM THE CAP ARE FOCUSED ON AGRICULTURE AS A LESSER PRIORITY IN THE STATE.

MNI, MUNICIPALITY, INDUSTRIAL AND COMMERCIAL, WE'RE ON A LOWER TIER.

SO UNTIL WE GET TO A TIER 3 CUT, WE WON'T FACE ANY IMMEDIATE CUTS IN OUR SLIGHT.

>> Ted: UNTIL THEN, TECHNOLOGIES TO CONSERVE WATER AND WHAT'S OUT THERE?

>> THERE'S A LOT AND WE'RE INVESTING A LOT.

SO THE LAST TIME I WAS ON THE SHOW, WE TALKED ABOUT AGING INFRASTRUCTURE AND VERY EXPENSIVE AND ESPECIALLY IN A TIMELESS, SCARCE WATER AND WE'VE DONE A LOT OF WORK TO INVEST IN OUR SYSTEMS TO JUST REMOVE LEAKS.

BUT ALSO, WE TAKE IT ONE STEP FURTHER ABOUT BEING MORE EFFICIENT IN OUR.

PUMPING.

WHAT WE DO COST WATER AND ENERGY.

THE LAST MILE THAT WE'RE REALLY GETTING TO RIGHT NOW IS CONNECTING TO OUR CUSTOMERS.

RIGHT NOW, WE'RE INVESTING HEAVILY IN AMI, WHICH IS A MORE CONSTANT TIME SENSITIVE CONSUMPTION DEVICE MORE THE UTILITY AND THE CUSTOMERS TO REALLY UNDERSTAND WHEN YOU'RE USING THE WATER AND HOW MUCH YOU'RE USING AT A SPECIFIC INSTANT IN TIME.

WHEN WE ROLL THAT OUT, NOT ONLY DOES THE CUSTOMER HAVE INFORMATION, BUT WE GET THE DETAILED WATER PLANS AND TARIFFS THAT ENCOURAGE CONSUMPTIONS AT BETTER TIMES AND CONSERVATION.

>> Ted: THAT INFORMATION WOULD HELP CONSUMERS TO REALIZE, MAYBE I'M USING TOO MUCH WATER HERE AND YOU GET A BETTER INDICATION OF WHAT THEY'RE DOING.

>> ABSOLUTELY, YOU GET A BILL YOU USED X AMOUNT IN THE MONTH AND YOU DON'T KNOW WHERE OR WHY.

YOU USE 70% OUTSIDE OF THE HOME AND 30% INSIDE THE HOME.

BUT IF WE CAN GIVE YOU THAT DATA, YOU CAN MAKE REAL-TIME DECISIONS.

>> Ted: RECYCLING WASTE WATER, HOW DOES THAT WORK AND HOW MUCH OF THAT IS A FACTOR?

>> THAT'S A HUGE FACTOR AND PART OF ARIZONA'S MANAGEMENT OF THEIR RESOURCES OVER TIME HAS BEEN ENCOURAGED GROUND WATER REPLENISH THE THROUGH REGENERATION OF THE AQUAFER.

OUR COMPANY, WE REUSE 20 MILLION GALLONS A DAY.

WE TREAT IT AND REINJECT IT AND ALL OF OUR PLANTS AND WASTE WATER PLANTS THROUGHOUT THE STATE ARE BUILDING THAT TECHNOLOGY, EITHER HAVE IT AND REINJECT.

>> Ted: I CAN SAY FOLKS SAYING, WAIT, YOU PUMP IT UP AND IT'S WASTE WATER.

>> IT'S GOOD WASTE WATER AND WE DON'T HAVE DIRECT POTABLE AND I CAN'T TAKE IT TO THE WATER TREATMENT SPOT SYSTEM, BUT THROUGH REGENERATIONS, YOU GET THAT BLENDING AND EVERYTHING.

>> Ted: AS FAR AS INFRASTRUCTURE IS CONCERNED, WHERE DO WE STAND RIGHT NOW?

>> INFRASTRUCTURE IN TERMS OF -- >> Ted: WATER.

>> WATER INFRASTRUCTURE?

>> Ted: YES.

>> I THINK WE'RE IN A GOOD SPACE IN TEMS OF REGULAR DISTRIBUTION TREATMENT INFRASTRUCTURE AND WASTE WATER RECLAMATION INFRASTRUCTURE.

WE STILL HAVE LOSSES FROM AGING INFRASTRUCTURE, WHICH A LOT OF THINGS ARE REGULATOR INSISTS WE MEET A CERTAIN NUMBER OF WATER LOSSES OR THERE'S PENALTIES.

>> Ted: IS THERE THE IDEA WHERE A CRISIS, THOUGH, BRINGS ABOUT INNOVATION AND PROGRESS?

>> I'M HOPING.

IF YOU LOOK AT COUNTRIES WITH REAL WATER CRISIS AND TAKE SINGAPORE AND ISRAEL, THEY HAVE INNOVATION AND TECHNOLOGY AND GENERATION OF INCREMENTAL WATER RESOURCES, WHICH IS WHERE WE'RE AT RIGHT NOW.

NOT ONLY TO WE HAVE TO DO A BETTER JOB OF CONSERVATION AND WE HAVE TO COME UP WITH NEW WATER RESOURCES THAT HAVEN'T BEEN TAPPED EXTHAT'SAND THAT'S A CHALLENGE.

>> Ted: ARE THE WATER COMPANIES ON BOARD?

>> YOU RAISE A VERY GOOD POINT.

MY BOARD CONTINUES TO ASK ASK ME, WILL ARIZONA RUN OUT OF WATER?

ARIZONA, THE GROUNDWATER MANAGEMENT ACT WAS LEADING AVENUE IN 1980 WHEN THEY LAUNCHED IT AND HAS GREAT PRINCIPLES THAT SERVE US WELL.

WHEN YOU GET INTO A CRISIS AND WE'RE SEEING SOME OF THIS RIGHT NOW.

YOU CAN SEE PEOPLE TAKING INDIVIDUAL POSITIONS RATHER THAN WHAT I WOULD CALL THE GREATER GOOD.

THE GREATER GOOD TO ME IS LIKE HOW DO WE PROP IT UP.

SO RIGHT NOW, YOU SAW THAT THE BUREAU CAME OUT AND INSTITUTED SOME CUTS.

A LOT OF IT FELL ON ARIZONA AND NEVADA, THE LOWER BASIN STATES.

YOU HAVE STATES LIKE CALIFORNIA WHO ARE TRYING TO TAKE MORE WATER THAN LESS WATER RIGHT NOW AND HOW DOES THAT WORK?

WE NEED TO GET TOGETHER.

YOU'RE SEEING INDIVIDUALS LIKE THE TRIBES, THE GILAS AND THE GRICK HAVE BEEN TREMENDOUS SUPPORTERS TO PROP UP LAKE MEAD AND SEEING INDIVIDUAL FACTIONS THAT ARE SAYING, WE'LL TAKE WHAT'S OURS.

THEY'RE SAYING, WELL, WHY WON'T WE TAKE OURS AND SUPPORT THE LAKE?

YOU'RE STARTING TO HEAR THEM SAY, WE'LL NO LONGER GOING TO STORE EXCESS WATER IN THE LAKE.

THOSE POSITIONS ON A MULTISTATE BASIS ARE VERY CONCERNING.

AND THEN YOU GET INTERSTATE, LIKE WITHIN THE STATE OF ARIZONA, THEY'VE PUBLISHED BACK TO 1954, AND I THINK YOU SAW THE STATS, WHERE WATER CONSUMPTION DECLINED WHERE POPULATION CAME UP DRAMATICALLY.

THAT WAS BECAUSE A LOT OF FARMS WERE TAKEN OUT FOR ROOFTOPS.

SO HOUSING.

WE KNOW HOUSING KNEW SIGNIFICANT LESS WATER THAN AGRICULTURE.

SO YOU HAD A NATURAL LIFT ON CONSUMPTION VERSUS POPULATION.

BUT WHAT YOU'RE SEEING RIGHT NOW IN THE STATE IS THE ECONOMY IS CHANGING.

AND THIS IS NO LONGER A SUNBELT RETIREMENT TYPE OF STATE FOR ROOFTOPS.

YOU HAVE HIGH TECH, INDUSTRIAL AND LARGE INDUSTRIALS AND THEY ARE WATER USERS.

SO WHEN YOU TAKE THAT ACRE OF LAND OUT AND YOU PUT IN A LARGE INDUSTRIAL COMMERCIAL FACILITY, THEY USE WATER.

YOU KNOW, ONE OF THE THINGS AS A STATE, WE HAVE TO COME UP WITH A WATER PLAN.

WE'VE BEEN BLESSED SO FAR, BUT THE TIME IS TICKING RIGHT NOW.

>> Ted: IT IS, AND I THOUGH WE HAVE ANOTHER DROUGHT PLAN AND I THINK NEEDED BY THE END OF 2025 INTO 2026 AND WE'RE FOLLOWING THAT AS WELL.

THE PRESIDENT AND CEO, GOOD TO SEE YOU AND THANK YOU TO MUCH.

>> GREAT TO BE HERE.

APPRECIATE IT.

>> I SAW SIGNS FOR COLORED FOR THE DRINKING FOUNTAIN AND COLORED ONLY AND I DIDN'T LIKE THAT.

I WAS IN VERO BEACH, FLORIDA, AND WE WENT TO MIAMI FOR THE WEEKEND AND I SAW A SIGN THAT SAYS FOR A SMALL HOTEL, NO JEWS.

I TOOK THE SIGN UP AND THREW IT AWAY.

I FOUGHT FOR MY COUNTRY AND I FELT LIKE AN EQUAL CITIZEN AND EVERYBODY WHO SHOULD BE AN EQUAL CITIZEN.

WE CAN MAKE THIS WORLD A BETTER PLACE IF WE JUST TRY.

>> TONIGHT, A JUDGE ORDERS THE RELEASE OF A REDACTED AFFIDAVIT THAT DETAILS THE REASON FOR THE SEARCH AT TRUMP'S HOME.

THAT'S AFTER YOUR HOUR OF LOCAL NEWS ON ARIZONA PBS.

>> A RECENT SURVEY ASKED ARIZONA AND FOLKS AROUND THE COUNTRY ABOUT THEIR TOP HEALTH CHALLENGES FROM THE COVID-19 PANDEMIC AND WHAT THEY'RE LOOKING FOR FROM HEALTHCARE PROVIDERS.

THE SURVEY WAS CONDUCTED BY CVS HEALTH AND JOINING US IS VICE FOR CVS HEALTH AND WELCOME.

AND THANK YOU SO MUCH AND THANK YOU FOR HAVING ME.

>> Ted: THE STUDY, A TOP HEALTH CHALLENGE FROM THE PANDEMIC AND THESE ARE CURRENT HEALTH CHALLENGES?

>> YES, DURING THE PANDEMIC, WHAT HEALTH CHALLENGES DID YOU SEE ACROSS THE COUNTRY AND IN PHOENIX?

>> Ted: WE HAVE ANXIETY AND WEIGHT GAIN AND INCREASED STRESS, ALL SHOWING INCREASES.

>> THE FIRST TWO, PHOENIX WAS HIGHER THAN THE REST OF THE NATION AND I THINK, YOU KNOW, OBVIOUSLY, PEOPLE WEREN'T GOING OUTSIDE AS MUCH AND GETTING AS MUCH ACTIVITY, NOT GOING TO THE GYM, ET CETERA.

AT THE SAME TIME, WEIGHT GAIN WAS UP AND I'M A GOOD EXAMPLE OF WHAT HAPPENED DURING THE PANDEMIC THERE.

AND THOSE LEAD TO THINGS LIKE ANXIETY, ET CETERA.

AND YOU KNOW, INTERESTINGLY, 50% OF PEOPLE REPORTED THAT A CHILD IN THE HOME IS WHAT WAS CREATING THE STRESS A LOT OF TIME.

>> Ted: I SAW THAT.

>> WE KNOW THAT KIDS ARE GOING BACK TO SCHOOL NOW AND HOPENY, FINALLY, WE'LL SEE SOME OF THAT SUBSIDE FOR PEOPLE BECAUSE IT'S CHALLENGING THROUGH THE PANDEMIC HAVING ADDITIONAL PEOPLE IN YOUR HOUSE THAT YOU DIDN'T HAVE BEFORE.

>> Ted: TALKING ABOUT HEALTHCARE PROVIDERS, WHAT PEOPLE ARE LOOKING FOR FROM PROVIDERS AND 81% WHAT GENERAL PRACTITIONER TO BE AWARE OF LIFE SATISFACTION GOALS AND IDEAS.

THAT SOUNDS INTERESTING AND I WOULD BE SURPRISED ABOUT SOMETHING LIKE THAT.

>> IT'S INTERESTING, RIGHT, BECAUSE IN THE PAST, EVACUEE WE'VE THOUGHT ABOUT CHECK YOUR BLOOD PRESSURE AND CHECK YOUR LEVELS AND NOW PEOPLE ARE SAYING, I WANT THIS MENTAL HEALTH AND CONNECTION TO HOW MY BLOOD PRESSURE AND ET CETERA, AND SO THEY'RE EXPECTING DOCTORS TO ASK THOSE TYPE OF QUESTIONS ABOUT HOW YOU'RE DOING AND FEELING AND WANT THAT CONNECTION TO HAPPEN.

SO THE ROOT OF SOME OF THE CHALLENGES THAT PEOPLE MIGHT HAVE.

>> Ted: ALSO 83% WANT BETTER COORDINATION.

>> ED BURDEN >> THE BURDEN OF NAVIGATING ON HANDWRITINGHEALTHCARE IS TOUGH AND EASIER FOR DOCTORS, BY THE WAY, THE BETTER THE HEALTHCARE SYSTEM WILL BE.

>> Ted: ANYTHING IN THE SURVEY SURPRISE YOU?

>> NO, I THINK THAT THE CONNECTION THERE THAT SURPRISED ME THE MOST THAT PEOPLE ARE SAYING, LIKE I WANT THIS FROM MY DOCTORS, I WAS ADVISED HOW MUCH MENTAL HEALTH CAME OUT AND I THINK PEOPLE DIDN'T TALK ABOUT MENTAL HEALTH AS MUCH IN THE PAST NOW.

PEOPLE ARE SAYING NOT ONLY DO I WANT TO TALK ABOUT MY MENTAL HEALTH, BUT I WANT IT SIMPLER THROUGH VIRTUAL VISITS AND THOSE TYPES OF THINGS THAT CAN HAPPEN.

THAT WE LEARNED DURING THE PANDEMIC, VIRTUAL BEFORE DIDN'T HAPPEN AS MUCH AND NOW PEOPLE USED IT DURING THE PANDEMIC AND PEOPLE ARE SAYING, HEY, WASN'T THIS IN THE FUTURE.

>> Ted: BUT ARE THESE THINGS GOING TO LAST?

THE PANDEMIC IS EASING AND NOW NOW IT'S AN ENDEMIC.

>> THOSE TYPES OF AREAS, WE SHOULD SEE A BIG GROWTH AND MOST ORGANIZATIONS ARE FIGURING HOW WE DO THIS AND PEOPLE SAYING IT'S TOO EASY BECAUSE WE LEARNED THROUGH THE PANDEMIC THAT IT'S NOT AND WE CAN GET SOME INITIAL GOOD TREATMENT, ESPECIALLY WHEN YOU THINK ABOUT MENTAL HEALTH, RIGHT, AND THAT TYPE OF THING.

>> Ted: BETTER EXERCISE WOULD LEAD TO LESS ANXIETY.

>> SURE.

>> Ted: WHAT DO WE TAKE FROM THE SURVEY IN.

>> I?

>> WE ARE LEARNING THERE WAS A LOT OF STRESS AND ANXIETY FOR PEOPLE, FOR THE PAST TWO YEARS AND THAT'S WHERE WE'RE STARTING FROM.

AND SO WE HAVE TO START THERE AND GET BACK TO SORT OF A NORMAL LIFE.

I DON'T THINK WE'RE FULLY OUT OF IT YET.

KIDS ARE GOING BACK TO SCHOOL AND GETTING BACK TO EXERCISING AND STARTING TO GET BACK TO THINK BUILDINGING ABOUT YOUR WEIGHT AND CONCENTRATING ON YOUR MENTAL HEALTH AND FINDING RESOURCES THAT ARE AVAILABLE TO YOU.

>> Ted: THE NEW NORMAL IS A DIFFERENT NEW NORMAL THAN WE THOUGHT IT WOULD.

>> ABSOLUTELY.

>> Ted: THANK YOU FOR JOINING US AND GOOD INFORMATION.

>> THANK YOU FOR HAVING ME.

>> Ted: AND THAT IS IT FOR NOW AND I'M TED SIMONS AND THANK YOU FOR JOINING US.

WE HAVE THE JOURNALIST'S ROUNDTABLE TOMORROW AND WE WILL SEE YOU THEN.