[♪ THEME MUSIC ♪] >>> COMING UP IN THE NEXT HOUR OF LOCAL NEWS ON OF LOCAL NEWS ON ARIZONA PBS, MADE WITH THE STATE SENATE REGARDING ACCESS TO COMPUTER ROUTERS INVOLVED IN LAST YEAR'S ELECTION.

ON "CRONKITE NEWS," ARIZONA NOW ALLOW SPORTS BETTING.

WE'LL EXPLAIN WHERE THE GAMBLING REVENUE GOES.

>>> GOOD EVENING, AND WELCOME TO "ARIZONA HORIZON," I'M CHRISTINA ESTES IN FOR TED SIMONS.

VACCINES FOR KIDS BETWEEN THE AGES OF 5 AND 11 COULD SOON BE AVAILABLE.

PFIZER ANNOUNCED ITS COVID-19 VACCINE WORKS FOR KIDS IN THAT AGE GROUP AND WILL ASK FOR EMERGENCY AUTHORIZATION FROM THE FDA.

IT IS A MUCH LOWER DOSE REQUIRED.

THE KID DOSAGE IS SAFE WITH FEW SIDE EFFECTS, TESTS SHOW.

THE COMPANY THAT MAKES THE VACCINE PLANS TO APPROVE FOR EMERGENCY APPROVAL BY THE END OF THE MONTH.

>> THIS IS VERY GOOD NEWS.

WE ONLY HAVE THE PRESS RELEASE FROM PFIZER, BUT I WOULD SUGGEST THAT THE IMMUNE RESPONSE IN CHILDREN IS VERY ROBUST.

I'M SURE THE FDA ADVISORY COMMITTEE WILL BE WEIGHING THE RISK BENEFITS.

THE RISK OF DIEING IS STILL VERY, VERY LOW IN CHILDREN.

>>> GOVERNOR DOUG DUCEY HAS JOINED 25 OTHER GOVERNORS AND ASKED TO MEET WITH PRESIDENT BIDEN TO DISCUSS THE BORDER.

GOVERNOR DUCEY TWEETED THAT A SOLUTION MUST BE FOUND TO WHAT HE CALLS THE WORST BORDER CRISIS IN TWO DECADES ?

>>> BETWEEN NOW AND MARCH, ARIZONA IS EXPECTED TO WELCOME MORE THAN 1600 AFGHAN REGS.

THE REFUGEE RESETTLEMENT PROGRAM HELPS REFUGEES ADJUST TO LIFE IN OUR STATE.

IT IS UNCERTAIN IF THOSE REFUGEES WILL BE AVAILABLE FOR FEDERAL FUNDS.

>>> THE MARICOPA COUNTY BOARD OF SUPERVISORS HAS REACHED A DEAL WITH THE STATE SENATE OVER THE COUNTY'S COMPUTER ROUTERS.

RATHER THAN GIVE THEM TO A COMPANY HIRED BY THE PRESIDENT, IT WILL GO TO A GROUP OF MASTERS.

THEY INITIALLY REFUSED TO TURN OVER THE ROUTERS TO CYBER-NINJAS, SAYING IT COULD COMPROMISE INFORMATION.

COUNTY SUPERVISOR BILL GATES JOINS ME TO TALK ABOUT WHAT HAPPENS NEXT.

SUPERVISOR GATES THANKS FOR JOINING US.

WHY DID THE COUNTY DECIDE TO TURN OVER THE ROUTERS?

>> THANKS FOR HAVING ME.

WE ACTUALLY DIDN'T TURN OVER THE ROUTERS.

WHAT THIS SETTLEMENT AGREEMENT SAYS IS THAT INSTEAD OF TURNING OVER THE ROUTEDERS, WHAT WE'RE DOING IS GIVING THE SENATE THE OPPORTUNITY TO ASK SPECIFIC QUESTIONS TO A SPECIAL MASTER, AND THAT PERSON IS A FORMER CONGRESSMAN.

HE TAKES THESE QUESTIONS, CONSULTS WITH IT EXPERTS AND PROVIDES THE ANSWERS.

>> SENATE PRESIDENT KAREN FANN HAS TODAY BY HAVING THESE ROUTERS THAT EXPERTS WILL BE ABLE TO TELL IF THERE WAS ANY INTERNET ACTION HAPPENING.

WHAT DID THE COUNTY FIND?

>> WE HAVE DONE TWO INDEPENDENT AUDITS BEFORE THIS AUDIT WAS NEVER STARTED BY THE STATE SENATE, AND WE FOUND -- AND AGAIN, IT WASN'T US.

THEY WERE DOWN BY OUTSIDE EXPERTS.

AND BOTH GROUPS FOUND THAT THE MACHINES WERE NEVER CONNECTED TO THE INTERNET.

WE HAVE EXPLAINED THAT TO THE STATE SENATE, AND THAT'S ONE OF THE REASONS WHY WE PUSHED BACK ON PROVIDING THE ROUTERS, BUT MORE IMPORTANTLY, WE SAID WE'RE NOT GOING TO TURN OVER THE ROUTERS BECAUSE THEY CONTAIN SENSITIVE INFORMATION, PERSONAL INFORMATION OF MARICOPA COUNTY RESIDENTS, AND ALSO INFORMATION ABOUT SENSITIVE LAW ENFORCEMENT OPERATIONS.

THIS AGREEMENT ENSURES THIS THESE ROUTERS WILL NERVE GET INTO THE HANDS OF THE CYBER-NINJAS.

>> LET'S GO TO THE SPECIAL MASTER, SNOWSTORMER REPUBLICAN CONGRESSMAN, WHAT WILL HE DO, AND WHO WILL HE WORK WITH?

>> HE WILL WORK WITH IT EXPERTS THAT HE WILL IDENTIFY.

AND THEY CAN LOOK AT THE ROUTEDERS AND USE THEIR EXPERTISE TO ANSWER THE QUESTIONS RAISED BY THE STATE SENATE.

SO WE GET AT THE INFORMATION THAT THE SENATE IS ASKING FOR, WITHOUT EVER EXPOSING THAT SENSITIVE INFORMATION, THAT'S WHY I HAVE DESCRIBED THIS AS A WIN FOR TRANSPARENCY, AND A WIN FOR PROTECTING SENSITIVE PERSONAL INFORMATION.

>> SOME MIGHT ALSO SAY WAS KIND OF A WIN, BECAUSE THE COUNTY COULD HAVE BEEN AT A FINANCIAL LOSS HAD THEY LOST THIS BATTLE.

TAKE ABOUT THAT?

>> YES, WE AT THE MARICOPA COUNTY BOARD OF SUPERVISORS WERE FACED WITH THREE OPTIONS.

ONE OPTION WAS TO GO TO COURT TO CHALLENGE THIS EFFORT BY THE STATE SENATE.

WE FELT LIKE WE HAD A LONG ARGUMENT, BUT WHEN YOU GO INTO LITIGATION, THERE IS ALSO A BIG RISK, AND A LOT OF COST.

THE SECOND OPTION WAS TO NOT TURN OVER THE ROUTERS AND THEN HAVE ALMOST $700 MILLION OF STATE-SHARED REVENUES TAKEN FROM THE COUNTY.

THE ATTORNEY GENERAL HAD ALREADY SAID HE WAS GOING TO ORDER THE TREASURER TO DO THAT.

THAT WOULD HAVE BEEN CATASTROPHIC TO MARICOPA COUNTY OPERATIONS.

AND THE THIRD OPTION WOULD HAVE BEEN TO TURN OVER THE ROUTERS, WHICH WOULD EXPOSED SENSITIVE INFORMATION, AND WHEN THEY WERE GONE, THAT WOULD HAVE CRIPPLED COUNTY OPERATIONS FOR MONTHS, AND ADDITIONALLY THERE WOULD HAVE BEEN COST TO GETTING THAT NETWORK BACK ONLINE.

SO WE WERE VERY PLEASED TO FIND THAT THE STATE SENATE AGREED TO THIS.

AND JUST TO BE VERY CLEAR, THERE HAS BEEN TALK ABOUT -- I THINK SOME MEMBERS OF THE SENATE ARE NOT HAPPY WITH THISSING A AGREEMENTED, BUT THE AGREEMENT IS SIGNED AND THERE WILL NO BE NO CHANGES TO IT.

>>> WILL THE COUNTY HAVE TO BUY NEW EQUIPMENT FOR THE NEXT ELECTION?

>> YES, THE COUNTY IS RESPONSIBLE FOR BUYING MORE MACHINES.

WHEN THE CYBER-NINJAS ACCESSED THOSE, THE SECRETARY OF STATE MADE IT VERY CLEAR THAT THEY WOULD BE COMPROMISED.

SO THIS WILL BE A COST BORNE BY MARICOPA COUNTY RESIDENTS.

AND WE USED THAT AS A BARGAINING CHIP.

AS I SAID, WE WERE FACING THE COMPLETE -- CATASTROPHIC IMPACT TO THE COUNTY OPERATIONS, SO WE SAID DO WE WANT TO LOSE $700 MILLION, OR THE POSSIBILITY OF GAINING 2.8 MILLION?

THAT'S WHY WE ENDED UP AGREEING TO WAVE THOSE CLAIMS IN THIS SETTLEMENT.

THIS IS TRYING TO MOVE FORWARD PAST THIS AUDIT.

IT IS DRAGS US DOWN AS A COUNTY AND A STATE, AND WE NEED TO MOVE FORWARD, AND THIS AGREEMENT IS THE FIRST STEP IN THAT DIRECTION.

>> THE SENATE REVIEW HAS BEEN GOING ON FOR MANY MONTHS, THE LAST WE HEARD IS THE INFORMATION WILL BE PRESENTED THIS FRIDAY.

>> YES, THAT'S WHAT I UNDERSTAND.

WE'LL GET THE INFORMATION 1:00 PM ON FRIDAY WHEN THE REST OF THE GENERAL PUBLIC DOES.

>> YOU HAVE SAID THIS IS BEING LEAD BUT UNQUALIFIED PEOPLE, PEOPLE PUSHING CONSPIRACY THEORIES, WHAT ARE YOUR EXPECTATIONS ABOUT HOW THIS IS ALL GOING TO END?

>> I'M NOT SURE, BUT I'M LOOKING FORWARD TO SEEING THE REPORT ON FRIDAY.

I WILL READ IT WITH AN OPEN MIND, IF THERE ARE SUGGESTIONS THAT WILL IMPROVE OUR OPERATIONS OF ELECTIONS, I CERTAINLY HAVE AN OPEN MIND TO THAT, BUT I'M SKEPTICAL, BECAUSE THIS AUDIT HAS BEEN RUN BY A GROUP OF PEOPLE WHO ALREADY CONCLUDED IN THEIR MINDS THAT PRESIDENT TRUMP HAD THE ELECTION STOLEN FROM HIM IN NOVEMBER.

SO WE'LL REVIEW IT AND RESPOND AS WE HAVE DONE THROUGHOUT THIS PROCESS, SPEAKING THE TRUTH, AND PROVIDING FACTS.

THAT'S WHAT WE'RE GOING TO DO IN THE WEEKS AHEAD.

>> IT SOUNDS LIKE WE MIGHT BE TALKING TO YOU NEXT WEEK.

BILL GATES THANK YOU FOR YOUR TIME.

>> THANK >>> UP NEXT, LEARN ABOUT A PROJECT TO PROVIDE PHOENIX STUDENTS WITH FREE, SECURE INTERNET ACCESS.

>>> THE CITY OF PHOENIX SAYS IT HAS FOUND A WAY TO CLOSE THE DIGITAL DIVIDE FOR A QUARTER MILLION FAMILIES.

IT'S CALLED THE PHOENIX DIGITAL EDUCATION CONNECTION CANOPY, A COLLABORATION, AND I SPOKE WITH PAUL ROSS, ASSOCIATE VICE PRESIDENT OF PHOENIX COLLEGE.

HE WAS INSTRUMENTAL IN FIGURING OUT HOW TO USE EXISTING TECHNOLOGY TO PROVIDE A WAY FOR STUDENTS TO ACCESS FREE HIGH SPEED INTERNET CONNECTION AT HOME.

PAUL ROSS THANK YOU FOR JOINING US.

AND I WANT TO THANK YOU BY USING THE WORD CANOPY INSTEAD AFTER BUNCH OF TECHIE TERMS.

WHAT DOES CANOPY REFER TO?

>> THINK OF A RAIN FOREST AND THEIR CAN -- CANOPY.

SO THROUGH ANALYSIS OF THE TECHNOLOGIES AVAILABLE, WE DID A TREMENDOUS AMOUNT OF WORK TO LOOK AT DIFFERENT SOLUTIONS, SO WHAT WE ENDED UP MOING TOWARDS WAS A SOLUTION THAT COULD BUILD THAT COVERAGE, BUT IT TOOK A LOT OF PEOPLE AND A LOT OF DIFFERENT TEAMS FROM DIFFERENT ENTITIES COMING TOGETHER.

>> I WANT TO EMPHASIZE THAT, BECAUSE THERE ARE OTHER CITIES I HAVE HEARD THAT TRIED TO DO THIS, AND THE COSTS WERE OUTRAGEOUS, OR WEREN'T ABLE TO FIGURE IT OUT, SO WHEN YOU SAY IT TOOK A LOT OF WORK, YOU ARE NOT LYING, RIGHT?

>> NO.

THE TECHNICAL TEAM COMPRISES OF PEOPLE FROM THE CITY OF PHOENIX, OUR ELEMENTARY DISTRICTS, AND PHOENIX UNION HIGH SCHOOL DISTRICT, AS WELL AS MARICOPA COUNTY COMMUNITY COLLEGES.

SO WHEN YOU BRING THE BRAIN TRUST TOGETHER, WE ARE ABLE TO REALLY BRING ABOUT LOTS OF DIFFERENT VIEWPOINTS AND DIFFERENT PERSPECTIVES AND WE'RE WORKING TOWARDS THE SAME GOAL, SO THAT REALLY IS SOMETHING VERY UNIQUE WITH THIS, IS THAT ALL OF THOSE ENTITIES CAME TOGETHER, AND WE'RE BASICALLY MOVING IN THE SAME DIRECTION, BUT WHEN YOU HAVE THAT TECHNICAL EXPERTISE, THAT EVERYBODY BRINGS TO THE TABLE YOU CAN PUT THIS TOGETHER.

>> THE FIRST PHASE IS ESTIMATED TO COST $34 MILLION.

PHOENIX IS USING FEDERAL CORONAVIRUS RELIEF FUNDS FOR THE FEED MONEY.

WHAT ABOUT ONGOING COSTS AND MAINTENANCE?

>> THAT IS SOMETHING WE HAVE BEEN KEEPING A VERY CLOSE EYE ON FROM THE START.

OUR OBJECTIVES IS AROUND SUSTAINABLE, AND TO KEEP OUR COSTS AS LOW AS POSSIBLE, AND WE ALREADY SUPPORT THE STUDENTS WITH DEVICES, AND THOSE DEVICES GO HOME, SO WE ALREADY HAVE A LOT OF SUPPORT MECHANISMS IN PLACE, BUT WE'RE ALSO MAKING SURE THAT WE HAVE A PROGRAM THAT MEETS OUR GOALS IN TERMS OF -- NOT HUGE, ONGOING, RECURRING COSTS, LIKE A PER USER COST, RIGHT, PER DEVISE COST, SO WE HAVE SPENT A LOT OF TIME TRYING TO FINDING THE RIGHT FORMULA, AND THE RIGHT COST.

>> THE FIRST PHASE IS EXPECTED TO REACH 250,000 FAMILIES.

WHAT WILL STUDENTS BE ABLE TO ACCESS?

>> IT'S NOT AN OPEN INTERNET ACCESS.

IT'S NOT AN OPEN INTERNET SERVICE YOU COULD GET WITH A TYPICAL PROVIDER.

THIS IS AN EDUCATION-FOCUSED SERVICE, AND AN EDUCATION-FOCUSED NETWORK, SO THERE ARE PLACES AND SIGHTS THAT YOU MIGHT BE ABLE TO GET TO THROUGH A REGULAR PROVIDER THAT WILL NOT BE ACCESSIBLE.

BECAUSE WE ARE REALLY FOCUSED ON EDUCATION, AND BASICALLY ALIGNING TO WHAT THE SCHOOLS AND COLLEGES ARE USING AS WELL, BUT IT'S NOT OPEN ACCESS FOR EVERY SITE ACROSS THE INTERNET.

>> AND WHAT ARE YOU DOING AT PHOENIX COLLEGE?

>> WE HAVE GOT A GROUP OF STUDENTS RIGHT NOW WHO HAVE BEEN WORKING THROUGH A PROGRAM, AND WE HAVE BEEN TEACHING THEM THE TECHNOLOGY AND TALKING ABOUT THE DIGITAL DIVIDE AND WORKING THROUGH WHAT IT MEANS TO RUN A PROJECT LIKE THIS, BUT ALSO WHAT IT MEANS TO PROVIDE THE SERVICE FOR STUDENTS, SO WE HAVE BEEN LOOKING AT DATA, ANTENNAS, WI-FI DEVICES, AND WE'RE BUILDING A PROGRAM TO SUPPORT THIS, BUT ALSO THAT STUDENTS RIGHT NOW, THEY ARE GETTING REAL EXPERIENCES BY GETTING TO SEE THE PROJECT UNFOLD AS WE DO IT.

NOW THERE'S NO MUCH BETTER EXPERIENCE THAN YOU CAN GET WHEN YOU ARE ON THE GROUND FLOOR WITH THAT TYPE OF PROJECT.

>> IT SURE BEATS READING ABOUT IT, RIGHT?

IN A BOOK OR ONLINE?

>> YES.

THEY ARE CREATING LITTLE VIDEOS AND MANUALS RIGHT NOW.

SO THEY REALLY INVESTED IN MAKING SURE THAT THIS IS A PROGRAM THAT IS GOING TO BE REFLECTIVE OF THEIR WORK, AND REFLECTIVE OF THE KNOWLEDGE THAT THEY GAINED.

>> SO THERE ARE THREE SCHOOL DISTRICTS NOW THAT ARE UNDER THE CANOPY.

WHAT DO YOU SEE FOR THE FUTURE?

>> WELL, THE MODEL WE DEVELOPED CAN BE USED IN OTHER GEOGRAPHICAL AREAS, SO YOU CAN PUT IT IN A RURAL ENVIRONMENT, OR ANOTHER URBAN ENVIRONMENT, AND BUILD OUT THE NETWORK AS A WHOLE, OR BUILD ANOTHER INSTANCE OF IT.

SO WE WENT INTO THIS KNOWING HOW DO WE REPLICATE THIS?

HOW DO WE ENABLE OTHER SCHOOL DISTRICTS TO LEARN FROM WHAT WE HAVE DONE AND SCALE AND MODEL IT.

WE WENT IN FROM THE GET-GO SAYING, HOW DO WE SUSTAIN IT FOR OUR OWN PURPOSES AND THEN SHARE IT AND EDUCATION OTHERS TO SHOW THEY CAN DO THIS THEMSELVES AS WELL.

>> PAUL, I VERY MUCH APPRECIATE ALL OF YOUR WORK, BECAUSE IT'S SO IMPORTANT THAT STUDENTS ARE ABLE TO ACCESS THE INTERNET.

SO THANK YOU SO MUCH, AND THANK YOUR STUDENTS FOR THEIR WORK TOO.

>> THANK YOU VERY MUCH, AND WE'RE GOING FORWARD.

>> CONGRATULATIONS.

>>> AS BOOKSTORES PREPARE FOR WHAT IS TYPICALLY THEIR BUSIEST QUARTER, NAY ARE GETTING A WARNING, BE PREPARED FOR DELAYS.

ISSUES AROUND LABOR, SUPPLIES, AND TRANSPORTATION COULD LEAD TO BIG DISAPPOINTMENT.

I SPOKE WITH GAYLE SHANKS, CO-OWNER OF CHANGING HANDS BOOKSTORE.

THANK YOU SO MUCH FOR JOINING US.

CAN YOU TELL US WHAT YOU ARE SEEING AS THE COVID IMPACT ON THE BUSINESS?

>> I THINK AS WE'RE MOVING THROUGH COVID WITH THIS BUMP IN THE ROAD -- WE THOUGHT IT WAS GOING TO BE SMOTHER -- WE'RE SEEING A LOOK-AHEAD TO THE FOURTH QUARTER, WHICH IS THE REALLY BIG TIME OF YEAR FOR ANY BUSINESS, AS ONE THAT IS CONCERNING US, BECAUSE WE'RE NOT SURE THAT WE'RE GOING TO BE ABLE TO GET IN THE GIFT AND BOOKS THAT OUR CUSTOMERS ARE GOING TO WANT THIS SEASON, AND FOR A VARIETY OF REASONS, WHICH IS NOT CERTAIN WHAT THE SUPPLY CHAIN IS GOING TO LOOK LIKE.

>> THERE IS A MAJOR WHOLESALER WHO SAID THIS FALL THEY EXPECT DISRUPTION IN SHIPPING AND INCREASES IN COSTS THROUGHOUT THE SUPPLY CHAIN.

WHAT DOES THAT MEAN?

>> WELL, THAT MEANS FOR US TO GET THE BOOKS QUICKLY, WHICH IN THIS DAY AND AGE SEEMS TO BE OF PARAMOUNT IMPORTANCE TO THE CONSUMER, WE RELY ON WHOLESALERS TO HAVE WAREHOUSES NEAR US, AND IN THIS CASE, THEY HAVE A WAREHOUSE IN RENO, NEVADA, AND WE'RE JUST HOPING THAT THE WAYS THEY CAN GET US THE PRODUCTS, THE TRUCKS THAT WILL COME, THE INSIDE THE WAREHOUSE WORKERS WHO WILL PACK THOSE BOOKS FOR US, AND THE PUBLICERS BEING ABLE TO SUPPLY THAT WHOLESALER WITH THE BOOKS THAT WE NEED, IS ALL GOING TO GO SMOOTHLY, AND THERE IS A LOT OF IFS THERE.

>> AND YOU TALKED ABOUT SHORTAGES IN SUPPLIES.

WHAT DOES THAT MEAN?

>> WELL, IT'S A VARIETY OF THINGS, THE SUPPLIES THEMSELVES, THINGSES LIKE MAILERS, IF WE NEED TO MAIL AN ORDER OUT, THAT IS IN SHORT SUPPLY, AND THEN WHEN IT COMES TO THE ACTUAL GIFTS AND BOOKS, VERY OFTEN THERE IS A LIMITED SUPPLY, OR THERE COULD BE A RUN ON A PARTICULAR TITLE, AND IN ORDER FOR THE PUBLISHERS TO GET THOSE BACK IN STOCK, THEY ARE RELIANT UPON A NUMBER OF FACTORS.

ONE OF THEM WOULD BE A PRINTING PRESS.

ONE MIGHT BE THE BINDERY.

THE PAPER SUPPLY TO BEGIN WITH.

AND IT'S DIFFICULT TO KNOW WHERE ALONG THAT TRAIL THERE IS GOING TO BE A PROBLEM.

AND WE JUST DON'T KNOW YET WHAT IT IS GOING TO LOOK LIKE TO GET THOSE BOOKS ACROSS THE WORLD, COUNTRY, AND INTO HANDS.

>> NOVEMBER 30TH IS WHEN FED EX, UPS, AND THE POSTAL SERVICE ARE GOING TO ADD SURCHARGES.

HOW IS THAT GOING TO IMPACT YOUR BUSINESS?

>> IT IS GOING TO HAVE A DRAMATIC IMPACT.

AND WE HOPE OUR CUSTOMERS UNDERSTAND IT IS STILL IMPORTANT TO SUPPORT LOCAL BUSINESSES, EVEN IF THEY ARE TOLD THAT SOME PURCHASES THEY WOULD MAKE ONLINE WOULD COME FREE TO THEM.

A LARGE COMPANY, AN ONLINE RETAILER CAN ABSORB THOSE COSTS A LOT EASIER THAN A STORE LIKE OURS.

SO WE HAVE NO WAY TO PASS THOSE COSTS ON TO OUR CONSUMERS, UNFORTUNATELY, SO WE'LL JUST HAVE TO ABSORB THEM INSIDE THE STORE WHEREVER WE CAN.

>> THE SECOND WEEK OF DECEMBER IS EXPECTED TO BE THE BUSIEST SEASON FOR SHIPPING.

ARE YOU TELLING PEOPLE ABOUT THIS?

>> WE HAVE SAYING IT OVER AND OVER AGAIN.

WE HAD MEETINGS ARE OUR STAFF, AND ONE OF THE THINGS WE'RE TELLING THEM IS THEY ARE WORKING WITH A CUSTOMER, AND THE CUSTOMER IS HESITATING ON BUYING SOMETHING, THEY SHOULD TELL THEM THIS IS THE RIGHT TIME TO BUY THAT GIFT OR BOOK, BECAUSE WE ARE CERTAIN THAT TWO WEEKS BEFORE CHRISTMAS IS ALWAYS INTENSE FOR US, AND WHAT WE'RE TRYING TO DO IS FIND ALTERNATIVES TO A PARTICULAR BOOK OR PARTICULAR GIFT SO THAT THE STAFF IS READY TO SAY, WE MIGHT BE OUT OF THAT, BUT WE HAVE THIS OTHER BOOK THAT IS JUST AS GOOD, OR PERHAPS YOU WOULD LIKE ME TO SHOW YOU A FEW OTHER THINGS, BECAUSE WE WON'T BE ABLE TO GET IT IN BY CHRISTMAS.

SO WE ARE REALLY ENCOURAGING OUR COMMUNITY TO SHOP EARLY, SHOP LOCAL, AND KEEP IN MIND THAT THESE ISSUES ARE ISSUES ACROSS THE BOARD FOR EVERY BUSINESS RIGHT NOW.

>>> WE HAVE ABOUT 30 SECONDS LEFT, AND ARE THERE ANY BOOKS THAT YOU EXPECT TO BE IN PARTICULAR HIGH DEMAND?

>> THE ONE THAT I EXPECT TO BE THE BIGGEST SELLER THIS CHRISTMAS, IS A NEW ONE CALLED "CLOUD GOO GOO LAND."

AND TONY IS COMING TO OUR STORE ON OCTOBER 1ST.

AND HE IS COMING AND GOING TO SIGN THOSE BOOKS, SO WE'RE VERY HOPEFUL WE'LL HAVE ENOUGH THROUGH THE SEASON.

>> GAYLE SHANKS THANK YOU SO MUCH FOR YOUR TIME, AND GOOD LUCK ON A BUSY, BUT STRESSFUL HOLIDAY SEASON.

>> AND I HOPE FUN TOO.

>> YES, FUN TOO.

>>> A PROGRAMMING NOTE, YOU CAN WATCH KEN BURNS'S PRESENTATION OF "MUHAMMAD ALI" TONIGHT AT 7:00, AND 9:00.

>>> AND THAT IT IS FOR NOW.

THANK YOU SO MUCH FOR JOINING US.

HAVE A GREAT NIGHT.

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