CEO
Kim Houlne, Working Solutions
Season 10 Episode 10 | 26m 28sVideo has Closed Captions
Houlne shares the challenges of building a virtual workforce before Google and Facebook.
Kim Houlne tells how she built a network of agents to provide customer support for clients in industries from healthcare to travel. Working Solutions developed analytics to track productivity of thousands of home-based agents working across the country. Houlne shares the challenges of building a virtual workforce before the Internet had Google or Facebook.
Problems playing video? | Closed Captioning Feedback
Problems playing video? | Closed Captioning Feedback
CEO is a local public television program presented by KERA
Sponsored by Executive Education at the Naveen Jindal School of Management UT Dallas, Texas Mutual Insurance, Sewell Automotive Companies and viewers like you.
CEO
Kim Houlne, Working Solutions
Season 10 Episode 10 | 26m 28sVideo has Closed Captions
Kim Houlne tells how she built a network of agents to provide customer support for clients in industries from healthcare to travel. Working Solutions developed analytics to track productivity of thousands of home-based agents working across the country. Houlne shares the challenges of building a virtual workforce before the Internet had Google or Facebook.
Problems playing video? | Closed Captioning Feedback
How to Watch CEO
CEO is available to stream on pbs.org and the free PBS App, available on iPhone, Apple TV, Android TV, Android smartphones, Amazon Fire TV, Amazon Fire Tablet, Roku, Samsung Smart TV, and Vizio.
Providing Support for PBS.org
Learn Moreabout PBS online sponsorship
- News and Public Affairs

Top journalists deliver compelling original analysis of the hour's headlines.

- News and Public Affairs

FRONTLINE is investigative journalism that questions, explains and changes our world.












Support for PBS provided by:
CEO is a local public television program presented by KERA
Sponsored by Executive Education at the Naveen Jindal School of Management UT Dallas, Texas Mutual Insurance, Sewell Automotive Companies and viewers like you.