>> "VISITING WITH HUELL HOWSER" IS MADE POSSIBLE THROUGH A GENEROUS GRANT FROM THE RALPH M. PARSONS FOUNDATION.

>> HI.

HOW YOU DOING?

>> I'M FINE.

HOW ARE YOU?

>> YOUR NAME IS... >> ANN.

>> AND YOU LIVE HERE IN GLENDORA?

>> YEAH.

I LIVE RIGHT UP--RIGHT THERE.

>> SO YOU'RE LIVING RIGHT CLOSE TO THE PLACE WE'RE DOING A SHOW ON TODAY.

>> RIGHT.

THAT'S WHY I'M 10 POUNDS OVERWEIGHT.

[BOTH LAUGH] >> WELL, HERE WE ARE OUT IN THE MIDDLE OF--THIS IS ROUTE 66.

WE'RE IN THE COMMUNITY OF GLENDORA.

COME ON WITH US, 'CAUSE YOU JUST HAPPENED TO STOP BY AND FLAG US DOWN.

WE HAVEN'T COME HERE TO DO A STORY ABOUT ROUTE 66.

WE'VE COME HERE TO DO A STORY ABOUT THIS PLACE RIGHT HERE.

>> THEY HAVE THE BEST STRAWBERRY DONUTS IN THE WORLD.

>> SHE'S--DID YOU HIRE THIS LADY?

>> ALWAYS.

I ALWAYS HIRE EVERYONE.

>> WE'RE GETTING READY TO GO INSIDE AND TASTE SOME OF YOUR DONUTS.

YOUR NAME, SIR, IS... >> JIM NAKANO.

>> AND YOU ARE...

Both: THE DONUT MAN.

>> YES.

EVERYONE CALLS ME THAT, THE DONUT MAN.

>> YOU CALL HIM THAT?

>> YEAH.

THEY CALL HIM THAT.

>> REALLY?

>> REALLY.

>> SO YOU'RE HERE EVERY DAY.

>> YEAH.

I GO PAST IT ON THE WAY TO THE BUS.

>> UH-HUH.

>> YEAH.

>> AND YOU USUALLY STOP AND... >> EAT IT, YEAH.

>> HAVE A COUPLE OF THEM?

>> YEAH.

>> WELL, JIM HAS INVITED US TO COME OUT AND SPEND THE AFTERNOON AT HIS DONUT SHOP.

>> OH, GREAT FOR YOU.

THAT'S GOOD.

>> SO WE'RE GOING TO GET TO GO INSIDE AND SEE THAT.

>> I HAVE TO GO DOWNTOWN.

>> NICE TO MEET YOU.

>> OK. >> AND LOOK AT THIS.

BEFORE WE GET INTO THE DONUT SHOP, JIM, YOU'VE INVITED HALF OF GLENDORA TO BE HERE TODAY.

>> NO.

I DID.

BUT YOU KNOW, I'VE BEEN IN THIS COMMUNITY SINCE MAY OF 1972, AND I JUST--THEY'VE BECOME FRIENDS.

EVERYONE IN THIS TOWN HAS BECOME FRIENDS.

IT'S QUITE A COMMUNITY.

>> AND LOOK.

WE'RE ON TELEVISION HERE.

>> YES.

I DIDN'T KNOW ABOUT THAT, BUT HE WORKS FOR THE CITY AND PUBLIC INFORMATION.

THIS IS CATHY.

>> HI.

TELL US WHY YOU ALL ARE HERE FILMING ALL OF THIS.

>> WELL, WE'RE STARTING A NEW SERIES FOR KGLN, WHICH IS A CABLE CHANNEL, THE GOVERNMENT CHANNEL, CALLED "WHAT'S GOOD GLENDORA," AND WE THOUGHT WE'D DO A SLICE OF LIFE ON PEOPLE THAT HAVE MADE--PUT GLENDORA ON THE MAP.

>> UH-HUH.

AND YOU JUST HAPPEN TO BE HERE TODAY WHEN WE WERE HERE.

>> EXACTLY.

>> DID HIS PUBLIC RELATIONS AGENT CALL YOU UP?

>> I'M NOT TELLING.

[LAUGHTER] >> AND YOUR NAME IS?

>> CRAIG.

>> OK.

SO NOW, YOU'RE GOING TO GET SOME POINTERS FROM LUIS TODAY.

>> ABSOLUTELY.

>> YOU ALL ARE SHOOTING EACH OTHER RIGHT NOW.

SO THE VIEWERS OF THE GLENDORA CABLE SYSTEM WILL BE ABLE TO SEE LUIS AT WORK.

>> EXACTLY.

EXACTLY.

>> THEY'LL BE ABLE TO SEE LUIS.

>> WE'RE TURNING THE CAMERAS.

>> GREAT.

SEE, THERE NOW, YOU WANT TO GET A LOOK.

LOOK AT THIS, LUIS.

THEY'RE SHOOTING YOU RIGHT NOW.

[LAUGHS] THIS IS GREAT.

WHEN'S THIS GOING TO BE ON?

THIS WILL BE ON THE GLENDORA CABLE.

>> RIGHT.

WE HAVEN'T EVEN STARTED.

THIS IS A BRAND-NEW SERIES.

SO THIS IS JUST IN THE WORKS.

>> THIS IS EXCITING.

>> YEAH.

I'D NEVER HEARD OF IT, EITHER.

SO THIS-- >> NOW, WHO ARE ALL THESE PEOPLE?

>> WELL, THIS IS MY WIFE.

FIRST, I GOT TO INTRODUCE-- >> HI.

HOW ARE YOU DOING?

>> NICE TO MEET YOU.

I'M FINE.

HOW ABOUT YOU?

>> NOW, YOU'RE A PARTNER IN ALL OF THIS?

>> YES, 51% >> 50--[LAUGHTER] [INDISTINCT] >> YOU [INDISTINCT] THAT RIGHT NOW.

>> YOU KNOW SHE'S WORKING AND WHO'S IN NOT WORKING.

>> YEAH!

>> WELL, I'M SMART.

>> AND HOW ARE YOU CONNECTED WITH THIS?

>> FINE.

I'M TODD FELDMAN.

I'M ACTUALLY JIM'S COKE REPRESENTATIVE.

>> OH.

YOU BRING ALL THE COCA-COLA IN HERE.

>> EXACTLY.

WE GOT HIM THE CUPS, MENU BOARDS, AND ALL THAT GREAT STUFF.

>> OH, MY GOSH.

>> THIS IS HIS MOTHER.

>> HI.

>> I'M HIS BODYGUARD.

[LAUGHTER] >> YOU'RE THE COKE MAN'S MOTHER.

>> RIGHT.

RIGHT.

>> AND ARE YOU ALL FROM GLENDORA?

>> NO, I LIVE IN WEST COVINA.

>> SO YOU CAME ALL THE WAY HERE?

>> OH, YEAH, TO SEE YOU.

THAT'S VERY, VERY SPECIAL.

>> DO YOU GET THE DONUTS HERE?

>> OH, SURE.

MY SON BRINGS THEM HOME.

EVERY TIME HE COMES HERE.

>> YOU BRING THEM HOME TO MOM?

>> SURE.

I COME GET STRAWBERRY DONUTS.

THEY'RE FANTASTIC.

>> ALL RIGHT.

NOW, HERE ARE SOME OTHER PEOPLE OVER HERE.

YOUR NAME?

>> DICK FERRIN.

>> AND HOW ARE YOU CONNECTED WITH THIS?

>> I'M A MEMBER OF THE SISTER CITY ORGANIZATION.

BUT JIM IS ALSO A MEMBER OF THE GLENDORA ROTARY CLUB, WHICH I BELONG TO, AND JIM IS ONE OF OUR STRONG SUPPORTERS.

>> SO HOW DID YOU KNOW WE WERE GOING TO BE HERE TODAY?

>> THE WORD OF MOUTH IS MIGHTY FAST.

>> IT GOT OUT.

IT GOT OUT.

BUT WHO'S THIS LADY?

>> THIS IS MY SISTER-IN-LAW.

THAT'S MY WIFE'S SISTER.

>> AND WHAT PERCENTAGE OF THE BUSINESS DO YOU OWN?

>> SHE'S JUST A WORKER, A HELPER WHEN I NEED HER.

>> OH, OK. GOOD.

YOUR NAME IS?

>> MINEKO.

>> NICE TO MEET YOU.

>> NICE TO MEET YOU.

>> YOU LIVE HERE IN GLENDORA?

>> YES, I DO.

>> GREAT.

NOW, WHO HAVEN'T WE-- >> HERE.

I HAVE TO INTRODUCE YOU.

THIS IS VIRGIL WEBER.

>> HELLO, HUELL.

HOW ARE YOU?

>> HI.

HOW ARE YOU CONNECTED WITH THIS?

>> WELL, ACTUALLY, THAT PERSONALIZED PARKING SPACE OVER ON THE SIDE?

THAT WAS FOR ME.

>> WHAT?

>> HE WORKS FOR--HE USED TO BE A MOTORCYCLE POLICE FOR US, AND HE'D JUST PARK HIS CAR THERE-- BIKE THERE.

AND SO FINALLY, WE PUT A SIGN FOR HIM SO NO ONE ELSE WOULD PARK THERE.

>> WAIT A MINUTE.

COME UP HERE.

THEY'VE GOT A SIGN FOR YOUR MOTORCYCLE FROM THE GLENDORA POLICE DEPARTMENT?

>> YEAH.

THAT'S CORRECT.

I'D COME OVER IN THE MORNING, HAVE MY COFFEE BREAK WITH THE OTHER PEOPLE OUT HERE, AND I'D ALWAYS PARK MY MOTORCYCLE AGAINST THE BUILDING OUT OF THE WAY SO THE CARS COULD HAVE THE PARKING SPACES.

>> "NO PARKING.

RESERVED FOR VIRGIL."

>> THAT'S CORRECT.

>> OR VIRG, AS IT NOW READS.

>> RIGHT.

I CAME TO WORK ONE DAY, PARKED THERE, AND SOME OF THE GUYS THAT I HAD COFFEE WITH, OF COURSE, ARRANGED TO PUT THAT ON THERE WITH JIM'S PERMISSION.

AND IT WAS A SURPRISE TO ME.

BUT I HAVEN'T BEEN ON A MOTORCYCLE SINCE SEPTEMBER OF '99, BUT THEY'VE LEFT THE SIGN UP THERE.

>> NOW, YOU'RE STILL A MEMBER OF THE GLENDORA POLICE DEPARTMENT?

>> THAT'S CORRECT.

>> BECAUSE WE HAVE ALSO HEARD THAT THIS IS THE PLACE FOR THE POLICEMEN... >> BUT, MAY I TELL YOU, THAT THEY DO PAY.

THEY HAVE AN ACCOUNT HERE.

SO THEY DO PAY.

>> IS THAT RIGHT?

>> THAT'S CORRECT, YES.

>> YOU HAVE TO PAY FOR YOUR DONUT.

>> YES.

>> ALL RIGHT.

NOW, YOU'RE STILL--ARE YOU GETTING EVERYTHING YOU NEED?

>> GETTING ALL OF IT, SIR.

>> ALL RIGHT.

GOOD.

WHO ARE THESE LADIES OVER HERE?

>> HI, HUELL.

HOW ARE YOU?

>> NICE TO MEET YOU.

HOW ARE YOU CONNECTED WITH THIS?

>> WELL, I REALLY CAME DOWN HERE WITH MY FRIEND DARLENE, WHO HAS QUITE A HISTORY TO TELL ABOUT THIS PLACE WITH HER GRANDCHILDREN.

>> ALL RIGHT.

WHAT'S THE STORY?

>> WELL, I USED TO BRING MY GRANDCHILDREN AND MY CHILDREN HERE, AND THEY'D PUT THEM UP HERE ON THIS BENCH.

>> UH-HUH.

>> THEY COULD WATCH THE DONUTS BEING MADE.

AND THEY REALLY LOVED IT.

AND IT USED TO BE THAT IN THE MORNING, A LOT OF FOLKS COME HERE.

THROUGHOUT THE DAY, THEY DO.

AND WE USED TO SAY BACK IN THE EIGHTIES, IF YOU NEEDED A HANDYMAN, COME DOWN HERE.

IF YOU NEEDED A POLICE OFFICER, COME DOWN HERE.

[LAUGHTER] >> AND WE REALLY--IT WAS ALL IN GOOD FAITH.

IN GOOD FUN.

>> AND YOU ALL ARE EATING SOME OF THESE DONUTS?

>> YES, AND ISN'T THAT-- >> SEE, LOOK.

THIS IS-- THIS IS THE FIRST DONUT WE HAVE ACTUALLY SEEN.

>> OH, WELL, YOU'LL SEE MORE LATER ON.

THIS IS A CREAM CHEESE THAT SHE'S EATING.

>> OH, SO YOU KNOW WHAT TO GET.

>> YES, I DO.

IT'S WONDERFUL.

>> AND WHAT HAVE YOU GOT IN THAT SACK?

>> WELL, I'M GUARDING MY CINNAMON.

I LOVE THOSE.

>> AND THOSE AREN'T FOR THE GRANDKIDS.

THOSE ARE FOR YOU.

>> YES, SIR.

THAT'S RIGHT.

>> ALL RIGHT.

>> THANK YOU.

>> AND HERE'S A GENTLEMAN.

YOUR OFFICIAL TITLE--YOU'RE AN OFFICIAL, A FORMER OFFICIAL.

>> I WAS THE POLICE CHIEF HERE FROM 1968 TO '92.

>> ALL RIGHT.

SO YOU KNEW THAT THE GOOD MEN AND WOMEN OF THE GLENDORA POLICE DEPARTMENT WOULD STOP BY HERE IN THE MORNING.

>> OF COURSE.

AND AS YOU SEE, I STOPPED BY MYSELF A FEW TIMES.

>> I GAVE HIM MORE HEADACHES BECAUSE PEOPLE USED TO CALL HIM BECAUSE--"HEY, YOU HAVE ALL YOUR POLICE DOWN HERE."

BUT IT WASN'T.

IN FACT, WE USED TO HAVE THE HIGHWAY PATROL, THE SHERIFF, AND ALL THEM BESIDES THEM.

AND SO, THEY SEE A BLACK AND WHITE VEHICLE, JUST THINK IT'S GLENDORA.

BUT IT WASN'T.

IT WAS THE OTHER POLICE.

>> YOU GET THEM FROM ALL AROUND.

>> OH, YES.

YES.

>> WELL, DO YOU HAVE ANYONE OTHER THAN POLICEMEN COME HERE?

>> I DON'T THINK SO SOMETIMES.

[LAUGHS] >> WELL, IT'S ALL ON THE LINE OF DUTY 'CAUSE THEY NEED A LITTLE BIT OF SUGAR TO GET THEM READY FOR THE DAY.

>> OF COURSE.

THEY COME DOWN HERE, AND THEY GET RECHARGED, AND THEN, THEY GO OUT AND SERVE THE PUBLIC.

>> ABSOLUTELY.

>> AND THAT'S WHAT IT'S ALL ABOUT.

>> WELL, LET'S GET EVERYBODY HERE TOGETHER.

COME ON, EVERYBODY.

WE CAME HERE TO DO A STORY ABOUT DONUTS, AND WE'VE ENDED UP DOING A STORY ABOUT-- >> PEOPLE.

>> PEOPLE.

BUT THAT'S GOOD.

THESE ARE ALL--COME ON IN HERE.

YOU'RE REPRESENTING THE CITY.

WE'VE GOT EVERYBODY HERE EXCEPT FOR THE CAMERAMAN, WHO'S STILL OFFICIALLY FILMING FOR THE CITY OF GLENDORA.

>> YES, HE IS.

>> NOW, WE'VE GOTTEN ALL OF THE INTRODUCTIONS OUT OF THE WAY.

IS IT TIME TO GO INSIDE AND SEE THE DONUTS THEMSELVES?

>> I THINK SO.

I THINK SO.

MY BAKER'S IN THERE, AND HE'S WORKING REALLY HARD.

>> BECAUSE THAT'S REALLY WHAT THE STORY'S ALL ABOUT.

THESE REALLY ARE GOOD DONUTS, AREN'T THEY?

>> THE BEST.

>> THE BEST?

>> ABSOLUTELY THE BEST.

>> PEOPLE COME FROM FAR AND WIDE FOR THESE DONUTS.

THEY'RE WELL-KNOWN.

>> OK.

I KNOW YOU THINK THAT.

>> I THINK SO.

ABSOLUTELY.

I KEEP EATING!

>> THE BEST?

>> THE BEST.

>> THE BEST?

>> SURE HAVE SEEN A LOT OF DONUT SHOPS.

I DEAL WITH THEM ALL THE TIME.

AND JIM IS DEFINITELY A CUT ABOVE THE REST.

>> WOW.

>> ONE OF THE THINGS THAT SETS US ASIDE, I THINK, IS WE HAVE SO MANY PEOPLE FROM MAYBE 15, 20 MILES, FROM THE BEACH AREA, LAGUNA BEACH, FROM THE MOUNTAINS, FROM SANTA MONICA AND GLENDALE ALL THE TIME.

AND THAT'S WHAT MAKES THIS DONUT SHOP UNIQUE.

>> WAIT A MINUTE.

YOU DON'T FEEL ANY COMPETITION FROM KRISPY KREME?

>> NO, NO.

IN FACT, I'M GLAD THEY CAME BECAUSE THEY'RE A GOOD DONUT SHOP.

THEY MUST BE.

AND THEY HAVE A GOOD REPUTATION.

AND THAT'S WHAT WE NEED, IS GOOD DONUT SHOPS SO PEOPLE CONTINUE TO COME BACK TO DONUT SHOPS AGAIN.

>> SO EVEN THOUGH KRISPY KREME IS COMING INTO SOUTHERN CALIFORNIA-- >> I THINK THEY'RE A GOOD COMPANY.

>> YOU'RE STILL GOING STRONG.

>> OH, YES.

WE'RE DIFFERENT.

WE'RE UNIQUE, DIFFERENT.

>> RUNS FROM THE COLLEGES THAT REALLY SUPPORT THE PLACE.

>> OH, REALLY?

>> YEAH.

FROM POMONA, CLAREMONT, HARVEY MUDD, AZUSA--APU.

>> COLLEGE KIDS COME IN.

>> THAT'S WHAT--THEY'RE THE ONES THAT MADE US FAMOUS, BECAUSE WE HAVE AZUSA PACIFIC HERE, AND THEN, WE HAVE CITRUS COLLEGE, AND THEN, WE HAVE THE CLAREMONT COLLEGE.

ESPECIALLY HARVEY MUDD.

BUT THEY--EVERY TIME WHEN WE HAVE A CHANGE OF TIME, THEY'LL UNICYCLE 8.3 MILES.

THEY'VE GOT 20 OR 25 PEOPLE THAT WILL COME HERE.

AND WE MADE AN AGREEMENT THAT--"OK, IF YOU WILL UNICYCLE THAT FAR, I'LL GIVE YOU A FREE STRAWBERRY."

SO EVERY SPRING, THEY ALL COME OUT HERE-- >> ON THE CHANGE OF THE TIME.

>> YES.

YES.

>> ON THE UNICYCLES?

I'M SORRY WE MISSED THAT.

>> WELL, I INVITED YOU!

>> Y'ALL WILL HAVE TO DO.

WAIT A MINUTE.

HERE'S ANOTHER GUY.

>> HELLO, HUELL.

HOW ARE YOU?

>> HI.

WHO ARE YOU, THE MAYOR?

>> ART LUDWICK.

NO, I'M FROM RAIN BIRD UP THE STREET.

>> OH, OK, GOOD.

SO YOU'RE ONE OF THE LOCAL BUSINESSMEN.

>> I'M ONE OF THE LOCAL BUSINESSMEN.

AND I REALLY HAVE TROUBLE WHEN I COME HERE TO BUY A DONUT 'CAUSE IT'S AWFULLY EASY TO SPILL THAT STRAWBERRY OVER THESE TIES.

>> HE'S ONE OF THE MINORITY PEOPLE HERE.

HE BELONGS TO-- WHAT CLUB?

>> THE KIWANIS CLUB.

>> WE DON'T SAY THAT IN THIS TOWN, THOUGH.

>> 'CAUSE YOU'RE A... >> ROTARIAN.

YES.

>> ALL RIGHT.

LET'S GET BACK OVER HERE.

>> YOU CAN DRAG ME OVER HERE.

>> LET'S GET THIS GROUP PICTURE.

EVERYBODY'S IN HERE.

AND AFTER ALL THIS, WE'RE FINALLY GOING TO GET TO GO INSIDE AND SEE THE DONUTS.

>> I HOPE SO.

>> WILL THEY BE BURNED TODAY?

>> NO, I DON'T THINK SO, ART.

YES.

[LAUGHS] >> OK. WE HAVE COME INSIDE THE DONUT SHOP.

AND JIM, THEY'RE MAKING--WHAT ARE THESE RIGHT OVER THERE?

>> THESE ARE TWISTS.

THIS IS NATE [INDISTINCT].

HE'S OUR FRYER TODAY.

AND HE'S MAKING THE TWISTS.

>> LET'S PULL THOSE THINGS OUT.

YEAH.

PULL 'EM OUT.

WE DON'T WANT TO BURN THEM.

>> DON'T BURN THEM.

>> ONE OF THOSE GUYS BACK THERE SAID, "DON'T BURN THE DONUTS."

>> YEAH.

HE'S ALWAYS KIDDING ME ABOUT THIS.

>> YOU DON'T BURN YOUR DONUTS?

>> NO, WE NEVER BURN OUR DONUTS.

>> OH, OK!

>> IF WE DO, WE-- >> NOW, LOOK AT THESE--OH, MY GOSH.

LOOK AT THESE THINGS.

WHAT'S THIS?

>> THIS IS OUR EMPTY JELLIES THAT WE'LL EITHER MAKE STRAWBERRIES OF THEM OR LEMON OR WHATEVER.

WE'LL FILL THESE UP.

>> OH, MY GOSH.

AND LOOK AT THESE.

NOW, THESE ARE THE THINGS HE'S JUST COOKED.

>> RIGHT.

>> SO THESE ARE THE... >> TWISTS.

AND HE'LL GLAZE THEM.

>> OK. GLAZED TWIST.

>> RIGHT.

>> AND WHAT'S GOING ON OVER HERE?

>> THIS IS MARK SINCLAIR, MY MAIN BAKER.

>> HI, MARK.

>> AND HE'S BEEN WITH ME OVER 25 YEARS.

AND HE'S ABOUT AS FAST AS YOU CAN GET.

>> I'D SHAKE HANDS, BUT THIS IS ALL STERILE RIGHT HERE.

NOW, WHAT ARE YOU DOING RIGHT HERE?

>> WE'RE MAKING THE GLAZED DONUTS.

AND THEY'RE ALL THE RAISED DONUTS--GLAZED, JELLIES, TWISTS, BARS, CINNAMON ROLLS, EVERYTHING.

>> AND YOU'VE BEEN MAKING THIS HOW MANY YEARS?

>> 25 YEARS.

>> WOW.

>> WATCH HIM CUT.

HE IS VERY FAST.

>> ALL RIGHT.

LET'S WATCH THIS, LUIS.

HE'S GOING TO CUT THEM RIGHT UP--HERE HE GOES.

>> SEE HOW HE CATCHES EVERY ONE?

HE CATCHES THEM AND THEN LAYS THEM OUT.

>> WHAT DO YOU MEAN CATCHES THEM?

>> SEE HOW HE CATCHES ON HIS THUMB?

>> OH, LOOK AT THIS, LUIS.

HE PUTS THEM ON HIS--WATCH THIS.

WATCH HIS THUMB.

>> WANT TO COME ON THIS SIDE, LUIS?

>> LOOK AT THIS.

HE JUST PUTS THEM RIGHT UP ON HIS THUMB.

>> I CAN'T DO IT AS FAST AS HIM.

HE'S SO FAST, IT'S AMAZING.

>> OH, MY GOSH.

SO THESE WILL BE THE REGULAR GLAZE?

>> YEAH.

THOSE ARE REGULAR GLAZE OR CHOCOLATE GLAZE OR ALL THAT TYPE.

>> OH, WOW.

SO YOU'RE HERE EARLY IN THE MORNING?

>> EARLY IN THE MORNING.

WE USUALLY START AROUND 7:00 IN THE EVENING, AND WE'RE DONE AROUND 2:00.

ON WEEKENDS-- >> WAIT A MINUTE.

7:00 AT NIGHT UNTIL 2:00 IN THE MORNING?

>> 2:00 IN THE MORNING.

>> THAT'S THE REGULAR DAY.

BUT ON WEEKENDS, WE HAVE TO START AT 5:00 TO GET DONE BY 3:00 OR 4:00 BECAUSE WE HAVE TO MAKE SO MUCH DONUTS.

>> SO YOU'RE MAKING DONUTS--ARE YOU OPEN ALL NIGHT?

WEREN'T YOU TALKING ABOUT THE COLLEGE KIDS-- >> YES, BECAUSE OF COLLEGE KIDS.

>> YOU'RE OPEN 24 HOURS A DAY?

>> 24 HOURS.

AND BECAUSE-- ESPECIALLY WHEN SCHOOL IS IN SESSION, THEY'LL BE HERE 2:00, 3:00 ON THEIR BREAK.

>> OH, MY GOSH.

AND WHAT ARE THEY GETTING AT 2:00 IN THE MORNING?

>> THEY KNOW WHAT'S COMING OUT BEFORE I DO.

THEY'LL LOOK WHERE HE IS.

THEY SAY, "OH, WE GOT 15 MINUTES BEFORE THE BARS WILL COME OUT."

THEY KNOW HIS SCHEDULE.

>> SO THEY LOOK IN HERE AND WATCH YOU MAKING THE DONUTS, RIGHT?

>> AND THEY KNOW WHAT'S GOING TO COME OUT.

>> SO THEY WANT TO GET THEM HOT AND FRESH.

>> THAT'S RIGHT.

>> WHAT'S THEIR FAVORITE?

>> WELL, ORIGINALLY, IT WAS CINNAMON ROLLS.

NOW IT'S SWITCHED TO TIGER TAILS AND, DURING STRAWBERRY SEASON, OF COURSE, STRAWBERRIES.

>> AHH.

THE STRAWBERRIES.

THAT'S WHAT WE'RE REALLY LOOKING FOR, ISN'T IT?

ALL RIGHT.

THAT'S YOUR SPECIALTY.

>> THAT AND FRESH PEACH.

>> AND FRESH PEACH.

LET'S TAKE A LOOK.

WAIT A MINUTE.

HERE'S SOME STRAWBERRIES RIGHT HERE.

HOW DOES THIS WORK?

>> WELL, EVERY MORNING, I GO TO CAMACHO'S FARM, AND HE HAS 3 LOCATIONS.

SO EVERY MORNING, I'LL GO PICK UP THE BERRIES.

THAT'S WHY--ANOTHER THING UNIQUE, I HAVE TO GO GET THE BERRIES EVERY MORNING.

SO THEY'RE REALLY RIPE AND FRESH.

>> ALL RIGHT.

LET'S SHOW HOW THIS WORKS.

HAVE WE GOT--CAN WE MAKE ONE?

>> YEAH.

>> HOW DO WE MAKE ONE UP?

>> THIS IS THE FINISHED PRODUCT RIGHT HERE.

KAREN, YOU WANT-- THIS IS KAREN [INDISTINCT] SHE'S BEEN WITH ME ABOUT 10 YEARS.

>> HI, KAREN.

HOW YOU DOING?

>> GOOD.

>> OH, LOOK AT THIS, LUIS.

SO BASICALLY, WHAT ARE YOU DOING, JUST CUTTING A DONUT OPEN?

>> CUT IT, AND I MAKE MY OWN GLAZE.

AND THEN, WE PUT IT TOGETHER LIKE THIS.

THIS IS A CREAM CHEESE WITH RASPBERRY.

THIS IS A CHOCOLATE BAR.

CINNAMON ROLL.

>> CINNAMON ROLL.

>> APPLE FRITTER.

>> APPLE FRITTER.

OH, LOOK AT THAT.

HOLD UP THAT LEMON THING.

>> NO, THIS IS APPLE.

>> OK. THAT'S AN APPLE.

BOY, LOOK AT THAT.

>> BUT WE HAVE LEMON AND RASPBERRY.

>> NOW, ARE YOU GOING TO MAKE A STRAWBERRY ONE FOR US?

HOW ARE YOU GOING TO DO THAT?

OK.

SO YOU JUST GRABBING A-- >> EMPTY JELLY DONUT.

>> JUST GET A JELLY DONUT.

AN EMPTY JELLY DONUT.

>> YEAH.

>> CUT IT OPEN, AND PUT IT FULL OF-- >> CUT IT OPEN, AND THEN, JUST STUFF THIS STUFF IN THERE.

>> OH, MY GOSH.

OH, MY GOSH.

>> THIS HAS WON EVERY CONTEST THAT--PEOPLE HAVE ASKED US TO DO IT.

THIS DONUT ALWAYS WINS.

>> BOY, LOOK AT THAT THING.

AREN'T YOU TEMPTED TO EAT SOME OF THOSE THINGS?

>> OH, THIS IS MY FAVORITE.

THIS IS MY FAVORITE DONUT.

I CAN'T WAIT TILL STRAWBERRY SEASON.

[LAUGHS] >> I LOVE THIS DONUT.

>> BOY, THAT IS SOMETHING.

>> WE HAVE TO CUT EVERY ONE OF THESE MAYBE--I'D SAY WE AVERAGE ABOUT 10 TO 11 FLATS A DAY OF CUTTING EVERY ONE OF THOSE.

>> SO PEOPLE COME IN JUST FOR THE STRAWBERRY DONUTS HERE?

>> YES, YES.

THIS IS THE ONE THAT BRINGS PEOPLE FROM SO MANY MILES AWAY.

>> BUT WHEN THE STRAWBERRIES AREN'T IN SEASON... >> THEN THAT'S IT.

WE'LL BE OUT OF SEASON.

>> WHAT DO YOU TAKE UP THE SLACK WITH?

>> WELL, WE GO UNTIL JULY-- >> CREAM CHEESE?

>> THIS IS THIS ONE HERE.

>> YEAH.

CAN WE OPEN UP THAT ONE AND SEE-- >> THIS IS JUST... >> IS IT CREAM CHEESE JUST ON THE TOP?

>> YEAH.

CREAM CHEESE WITH RASPBERRY ON TOP.

>> OH, BOY.

THAT IS A BEAUTIFUL DONUT.

>> AND THEN, IN JULY, WE'LL START THE PEACHES.

BUT PEACHES IS THE WORST HEADACHE.

I HAVE TO PEEL EVERY ONE OF THOSE.

AND WE--8 FLATS WE'RE PEELING, WE'RE SLICING, AND I MAKE MY GLAZE AGAIN FOR THAT.

AND THAT'S TOUGH COMPARED TO STRAWBERRIES, 'CAUSE STRAWBERRIES, EVERY MORNING, I HAVE A SUPPLIER THAT HAS IT.

PEACHES, I HAVE TO RIPEN HERE, AND THAT'S THE PROBLEM IS TRYING TO GET THEM RIPE FOR ALL OF MY CUSTOMERS.

OTHERWISE, I WON'T USE THEM TILL THEY'RE RIPE.

AND SO, THEN WE PEEL THEM, THEN GO MAKE THE GLAZE, AND PUT THEM-- AND THEY'RE FILLED MUCH LIKE THIS.

>> NOW THIS IS INTERESTING.

YOU HAVE YOUR OWN BLEND OF COFFEE.

DONUTMAN BLEND.

>> THAT'S RIGHT.

NATALE ROASTS OUR OWN COFFEE FOR US.

WE HAVE OUR OWN BLEND.

IT'S SUMATRAN.

IT'S 100% COLUMBIA.

AND IT'S-- THE WAY IT CAME HERE, IT'S A BLEND OF IT, AND WE HAD IT SPECIALLY MADE FOR US.

SO WE'RE PROBABLY THE ONLY DONUT SHOP THAT HAS THEIR OWN BLEND OF COFFEE.

>> NOW, DO YOUR CUSTOMERS APPRECIATE ALL OF THIS STUFF?

I MEAN, WOULD THE AVERAGE PERSON KNOW THAT YOU HAVE YOUR OWN BLEND OF COFFEE?

>> WHAT WE DO--AND KAREN WILL VERIFY THIS--WE SEE A CAR, AND WE SEE--AS SOON AS WE SEE A CAR, WE KNOW WHAT HE WANTS.

>> YOU'RE KIDDING.

>> OH, YEAH.

THAT'S WHAT MAKES US FAMOUS.

WE'RE SO BUSY, WE'LL HAVE PEOPLE--A LOT OF TIMES, WE LOOK AT THE CAR, WE SAY, "OH."

WE DON'T KNOW THEIR NAME, A LOT OF TIMES, FOR A LONG TIME, BUT WE KNOW ORDERS.

>> WHAT ARE YOU LAUGHING ABOUT?

>> WE DON'T KNOW THEIR NAMES.

USUALLY, I'LL JUST SAY, "JIM, THE GUY THAT GETS THE SMALL COFFEE AND THE GLAZED DONUT'S COMING," AND HE KNOWS EXACTLY WHO I'M TALKING ABOUT.

SO WE USUALLY DON'T KNOW THEIR EXACT NAMES, BUT WE KNOW EXACTLY WHAT THEY GET, AND IT'S READY SITTING ON THE COUNTER WHEN THEY COME UP AND GET IT.

AND THEY HAND US THE MONEY.

>> THEY JUST LEAVE THE MONEY, A LOT OF TIMES, 'CAUSE WE'RE SO BUSY.

>> USUALLY, THEY HAVE EXACT CHANGE, AND THEY JUST LEAVE IT, AND THEY GO.

>> AND THAT MANY OF YOUR CUSTOMERS ARE REGULAR?

>> YES.

OH, YES.

>> EVERY MORNING.

>> EVERY MORNING.

>> EVERY AFTERNOON.

>> EVERY AFTERNOON.

EVERY-- >> EVERY EVENING.

>> EVERY WEEKEND.

THEY EVEN COME ON THE WEEKENDS WHEN THEY DON'T HAVE TO WORK.

>> REALLY?

>> YES.

OH, YES.

>> WELL, THAT'S GOT TO BE A LOT OF FUN FOR YOU.

>> I THINK IT'S EASIER FOR THEM BECAUSE THEY DON'T HAVE TO WAIT IN LINE.

THEY CAN GET THEIR STUFF AND GO.

YOU KNOW, MAYBE IF THEY'RE RUNNING LATE OR SOMETHING, THEY KNOW THAT THEIR STUFF'S ALREADY READY.

SO THEY KNOW THEY CAN STILL STOP BY, YOU KNOW, EVEN IF THEY'RE RUNNING A LITTLE LATE.

>> WELL, WHAT IS IT, DO YOU THINK?

ARE THEY TRYING TO GET A SUGAR FIX, OR IS IT A HABIT?

>> I THINK IT'S A FAST BREAKFAST.

>> YEAH.

>> FAST BREAKFAST.

>> FAST BREAKFAST.

>> AND THEY LIKE OUR COFFEE.

>> YEAH.

>> IT'S BECOME WHERE WE GET TO KNOW THEM, AND NOW, THEY'RE FRIENDS.

I MEAN, THEY'VE REALLY BECOME FRIENDS.

WE HAVE SO MANY PEOPLE NOW THAT--THEY'RE JUST FRIENDS.

THEY'RE NOT CUSTOMERS ANYMORE.

>> YEAH.

>> AND SO--THEY KNOW THAT WHEN WE'RE IN TROUBLE THAT THEY'LL WAIT OR SOMETHING LIKE THAT.

OR WE RUN OUT OF SOMETHING, THEY SAY, "OH, OK.

HE KNOWS.

WE'LL GET IT RIGHT BACK OUT."

>> BECAUSE AFTER THIS PROGRAM AIRS, THERE ARE GOING TO BE A LOT OF NEW PEOPLE COMING HERE.

YOU'RE NOT GOING TO KNOW WHAT THEY WANT.

AND THEY MIGHT GET A LITTLE IMPATIENT STANDING IN LINE.

>> IT USED TO BE THAT WHEN WE HAD--BEFORE CELLULAR PHONES, WE USED TO GET TELEPHONE CALLS THAT SAY, "IS SO-AND-SO THERE?"

"WHO?

WHAT'S HIS NAME?"

"HE DRIVES A FORD PICKUP."

"OH, YES.

HE'S BEEN HERE ALREADY."

"OH."

OR IF HE HASN'T BEEN HERE, "WOULD YOU TELL HIM TO CALL HIS WIFE?"

BUT NOW, WITH CELLULAR PHONES, WE DON'T GET THAT SO MUCH.

BUT WITH CELLULAR PHONES, WE GET A CUSTOMER HERE, AND HE'LL SAY, "WHAT DONUT DO YOU WANT?"

AND HE'D BE TALKING TO SOMEBODY AT THE OFFICE.

THEY'D SAY, OHH.

>> AHH.

>> SO IT CHANGED A LITTLE BIT.

AND THAT'S SAD.

>> BUT NOW, ALL THESE NEW CUSTOMERS THAT ARE COMING.

>> I HOPE THAT WE WILL HAVE NEW CUSTOMERS.

>> HOW ARE YOU GOING TO ACCLIMATE THEM?

WHEN THEY DRIVE IN THE FIRST TIME, WHAT WOULD YOU RECOMMEND THEY GET?

AND BECAUSE THESE STRAWBERRIES AREN'T GOING TO BE HERE ALL THE TIME-- >> YES, WELL, IN JULY-- >> THE STRAWBERRIES.

>> IN MID-JULY, WE'LL START PEACHES, WHICH IS FOR 6 WEEKS.

>> SO THEY SHOULD EITHER GET THE STRAWBERRY OR THE PEACH.

>> OR [INDISTINCT] I LIKE DEVIL'S FOOD CAKE.

BUT I WOULD THINK THE MOST POPULAR ONE BESIDES THESE ARE THE CREAM CHEESE-- >> THE CREAM CHEESE.

>> THE BAVARIAN CREAM.

AND NOW, HE'S MAKING--IT'S IN THE FRYER NOW.

HE HAS THE TIGER TAIL, WHICH IS UNIQUE, TOO.

>> GO ON BACK, LUIS, AND TAKE A LOOK.

TELL US WHAT THIS TIGER TAIL IS ALL ABOUT.

>> THIS TIGER TAIL IS DEVIL'S FOOD TWISTED IN WITH THE GLAZED.

AND THIS IS PROBABLY WITH YOUNG PEOPLE THE MOST POPULAR DONUT.

>> WELL, IT LOOKS LIKE A TIGER TAIL.

>> RIGHT.

RIGHT.

>> NOW, IS IT HARD TO COOK THESE THINGS UP?

>> NOT REALLY.

JUST--YOU CAN'T BURN THEM.

>> YEAH.

YOU GOT TO KEEP THEM MOVING ALL THE TIME.

AND DOES THE DOUGH COME LIKE THAT, OR DO YOU WORK THAT INTO THE DOUGH?

>> HE HAS A BUCKET WITH DEVIL'S FOOD IN IT, AND HE-- >> WATCH HIM MAKE THE TWIST.

WATCH HIM MAKE THE TWIST.

>> LOOK OVER HERE, LUIS.

>> 'CAUSE HE IS SO FAST.

>> HE'S TWISTING UP--I THINK YOU'RE A LITTLE NERVOUS COOKING THESE THINGS WITH US STANDING HERE.

YOU DON'T WANT TO BURN THEM.

>> I DON'T WANT YOU GUYS TO GET BURNED.

>> LOOK AT THAT TWIST GOING ON OVER THERE.

>> HE DOES THE SAME THING WITH THESE, ONLY HE TAKES HIS BUCKET FULL OF-- >> AND HE WHAT?

>> HE PUTS THIS-- >> OH, LOOK, HERE'S THE DEVIL'S.

>> HE PUTS THIS ON THE DOUGH, AND THEN, HE TWISTS IT JUST LIKE THOSE.

>> WOW.

THERE'S A LOT GOING ON HERE.

>> UH-HUH.

THAT'S WHY WE HAVE THAT WINDOW THERE.

>> AND YOU WANT TO GET US OUT OF THE WAY 'CAUSE YOU'RE GETTING READY TO MOVE THAT HOT THING.

COME ON OVER HERE, LUIS.

WAIT A MINUTE.

WAIT A MINUTE.

HERE HE GOES.

LET'S--YEAH.

THAT'S FINE.

WE DON'T WANT TO GET ANYBODY BURNED HERE.

OH, MY GOSH.

THERE GO THE TIGER TAILS.

>> THAT'S WHY--THAT'S WHY WE HAVE THIS WINDOW THERE.

ALL THE KIDS WILL STAND UP ON THE... >> AND WATCH YOU MAKE THEM.

>> AND WATCH HIM MAKE IT.

SO WE SEEN--WE'RE ON OUR THIRD GENERATION OF KIDS COMING IN, AND THEY'LL BRING THEIR KIDS, AND THEY PUT THEM OUT THERE AND WATCH MARK MAKE THE DONUTS AND ALL THAT.

>> IS THE DONUT BUSINESS A GOOD WAY TO MAKE A LIVING?

CAN YOU MAKE A GOOD LIVING?

>> IT'S BEEN A GOOD LIFE FOR US.

I MEAN, IT'S TOUGH.

IT'S VERY LABOR INTENSE.

BUT IT'S BEEN MADE--WE'VE MADE A GOOD LIVING OUT OF IT THANKS TO OUR CUSTOMERS, YOU KNOW, LIKE THAT.

YOU HAVE TO DO THE VOLUME OF BUSINESS BECAUSE WE'RE NOT THAT EXPENSIVE.

WE TRY TO--MY DAD USED TO TELL ME, HE SAID, "MAKE IT SLOWLY."

HE SAID, "BUT GIVE THE CUSTOMER A GOOD VALUE."

AND SO, THAT'S BEEN OUR PHILOSOPHY IS TO GIVE THEM A GOOD VALUE, GIVE THEM THE BEST QUALITY WE CAN AND BEST SERVICE WE CAN, AND KEEP THE PLACE CLEAN, WHICH IS A TOUGH JOB HERE 'CAUSE WE'RE SO SMALL.

AND JUST DO THAT.

AND TAKE CARE OF CUSTOMERS QUICKLY.

>> WELL, YOU'RE DOING IT THE OLD FASHIONED WAY.

YOU'VE BEEN HERE HOW MANY YEARS?

>> 28 YEARS.

>> 28 YEARS.

THE NAME OF THE PLACE AGAIN... >> IT'S THE DONUT MAN.

>> THE DONUT MAN.

AND WE HAVE BEEN VISITING WITH THE DONUT MAN AND EVERYBODY ELSE IN GLENDORA THIS AFTERNOON.

>> OH, YES.

>> AND WE'RE GOING TO END--YOU KNOW, I HAVEN'T TAKEN A BITE.

THIS IS A NEW PHASE IN MY LIFE.

I'M GOING TO TRY TO CUT DOWN ON, YOU KNOW--UNDER NORMAL CIRCUMSTANCES, I WOULD HAVE ALREADY HAD ONE OF EACH.

NOW, I ONLY GET ONE ON THIS JOURNEY.

SHOULD IT BE THE STRAWBERRY?

>> IT HAS TO BE THE STRAWBERRIES.

>> WELL, LET ME HAVE IT.

>> LIKE I SAID, THAT'S THE ONE THAT MADE-- >> LET ME JUST EAT THIS ONE.

>> YOU WANT A--THIS IS--YOU CAN TELL A ROOKIE FROM A VETERAN HERE.

>> WHAT DO YOU MEAN, TELL A ROOKIE FROM A VETERAN?

>> A ROOKIE WILL USE A FORK.

[LAUGHS] >> A ROOKIE WILL USE A FORK.

A VETERAN WILL START--IS ABLE TO EAT THIS JUST LIKE THAT.

>> THIS IS MY FIRST ONE, BUT I TELL YOU WHAT, I FEEL LIKE A VETERAN HERE AT THE DONUT-- >> IF YOU CAN DO IT WITHOUT DROPPING THE BERRIES, YOU'RE A VETERAN.

YOU WANT ME TO HOLD THAT FOR YOU?

>> WAIT A MINUTE.

MM-MMM.

>> YOU'RE A ROOKIE.

WE COULD TELL THAT RIGHT NOW.

YOU'RE A ROOKIE.

>> I MAY HAVE TO STAY HERE ALL AFTERNOON AND BECOME A VETERAN.

>> YES, YOU MAY.

>> THAT'S THE WAY IT'S BEEN DOWN HERE AT THE DONUT MAN... >> IN GLENDORA.

>> IN GLENDORA.

THESE ARE THE BEST.

YOU'VE GOT TO COME OUT AND TRY THEM FOR YOURSELF.

YOU'LL BE HERE, TOO, WON'T YOU?

>> I'LL BE HERE.

I'M GETTING OLD, BUT I'LL BE HERE.

[LAUGHS] [CAPTIONING MADE POSSIBLE BY KCET PUBLIC TELEVISION] [CAPTIONED BY THE NATIONAL CAPTIONING INSTITUTE --www.ncicap.org--] >> "VISITING WITH HUELL HOWSER" IS MADE POSSIBLE THROUGH A GENEROUS GRANT FROM THE RALPH M. PARSONS FOUNDATION.