And now the.

490 with Gretchen de Bakker might kill them.

And Kevin.

Mullin was.

Welcome to the 419.

Powered by DWG and presented by Wheat Pro Wealth Management.

I'm Kevin mullen, Gretchen Becker.

I kill him.

It is Wellness Wednesday, presented by our friends at work spring and we are talking about everyone's favorite topic.

Burnout.

That's right.

This is the picture of burnout.

I am.

In the dictionary.

This is it.

I'm still recovering.

Yes, from this past weekend, so I'm still, like, trying to balance.

A lot of people don't know you dance at night.

That's right.

That's right.

Most nights for money?

Yeah.

Well, not that much.

Yeah, that was the plan.

I'm not doing it well.

Dancing for free.

I don't understand what's happening.

No.

So the kids had their musical this past weekend, and so it was.

I mean, all last week was tech week and then the musical.

And, as soon as it ends, you go right into cleanup mode, and it's just like.

And there's still, like, pick up, like, returning rentals and all of the things that need to happen.

And so it's just still sort of lingering on, but.

How did it go?

Oh, my gosh, your kids are so good.

Okay, so the rave reviews.

Yes.

It was so good.

They did a Disney musical review called Dare to Dream where was just like all like, famous Disney songs.

And it was great.

Like, Garrett had his first solo.

All right.

And a bunch of lines get nervous or.

No, we.

Yeah, we didn't really see it, so I don't know, like, with our daughter.

Like, we know what nervous looks like in performance mode.

And she just gets real quiet and just starts crying.

Yeah.

And that's what their.

Yes looks like for her.

I did that.

This morning.

With Garrett.

I don't we don't really know.

Yeah.

Because he's just like he's so confident in everything.

He's like you.

So he's probably.

He's fantastic is you.

Say.

Yeah, yeah.

My kids put on a play.

This weekend I was fight club.

And.

Yeah, you're not.

Supposed to talk.

About it, but you've already fired, lady.

I think that's right.

Come on.

Yeah, my.

Niece was in.

I saw a musical this weekend as well.

My niece was in Southeast Musical.

Matilda.

She's only a sophomore.

But.

She had, Oh, she was did a great job.

What's that?

Told us in your top least five.

Oh, yeah.

At least.

Five.

What was her solo?

She was the doctor in the first scene.

She sang this little song about.

Yeah.

She was so good.

So, so, so good.

She looks so grown up.

So they did a great.

Job with my.

Sophomore.

Just learning to.

Drive is at 16, and Garrett is.

Garrett is ten.

Okay, so I had to put this by like that.

Yeah, I could see a panic.

No, no, no, I just I was actually, I was actually for sure it's prepared for Juliette.

That's right.

That it was Calvin.

Sure.

So she's 12.

I can do this.

Yeah.

All day, all day.

Miles is at a birthday, so I don't.

I can't.

Keep track.

That's right, I guess.

So leave me alone.

All right, so.

He's had a long weekend.

It's.

You know what?

I'm recovering.

I need some self-care.

I need a good segue.

Let's protect myself from burnout.

And we're going to get some tips on how to do that.

We're going to be joined by Doctor Ashley Benson, who's actually a colleague of mine at Lords.

Is the VP of Student affairs, but also serves on the board for Nami, National Alliance on Mental Mental Illness, here in Northwest Ohio.

And so we'll have her, kind of give us some advice.

And obviously she sees this both in practice at work, but also in her, in her volunteer capacity on the board.

And then Dawn Bentley, good.

Friend to all.

Yep.

Yeah.

Who is, training manager with work spring.

And also an entrepreneur and a mom.

And if I have a. Yeah.

If anybody knows about burnout, it's the mother of twins.

That's right.

Yeah, yeah.

And we'll be.

Wheeling her in here.

That's exactly right.

And then, and then we're going to be talking with, friends from the Valentine Theater.

Yes.

Right.

We're gonna switch it up a little bit.

Another way to avoid burnout or maybe cure it is the arts.

That's my theory.

So we're going to have Abby Glanville on to talk about.

Something that might give you.

Things going on.

At Valentine.

All right, I love it.

All right, let's take a break.

When we come back, we'll be joined by Doctor Ashley Benson with Nami.

We'll be right back at the 419.

Support for the 419 comes from we True Wealth Management, where we understand that your financial path is personal.

Advisory services are offered through Capital Investment Advisory Services, LLC, securities offer through Capital Investment Group member Finra and SIPC.

More information at Retro advisors.com.

The 419, powered by GT is made possible in part by supporters like you.

Thank you.

Welcome back into the 419 is Wellness Wednesday, presented by Works Spring.

We're joined now by Doctor Ashley Benson with Lords University and with Nami.

So Doctor Benson.

Thank you for having me.

Glad to be here.

Thanks for being here.

So you've got obviously a big role at Lords University.

We've talked a little bit about kind of what's going on.

But as we talk about burnout, I feel like there's, some real experience in that, just with with all the work that's going on.

Yeah.

But, you know, you work with students every day.

Yes.

And so I guess maybe the right place for us to start is what is burnout?

Burnout can be many things.

For many people.

It can look different for many people.

Sometimes it's just being excessively tired, sometimes as being extremely overwhelmed and excessively stressed.

Sometimes it's just, needing to disconnect, right?

Just because there's you're always available, there's so much on your mind and you just kind of got to drop it all and just take a break so it looks different for each person.

And they can come out and you physically, it can come out and you emotionally, it can come out on you spiritually.

So you just kind of have to take some time to know you, and where you don't know you, the people around you need to know you so that they can see that is coming.

I know we've asked this in other capacities as part of our Wellness Wednesday conversation, but like, and I'm gonna tee up for a softball here, but can you avoid burnout?

I'd like to say yes.

I think you can.

I think you have to be really intentional to, avoid it.

In my experience, I can't speak for everyone, but in my experience, I didn't initially think that it was something that I could encounter.

Right?

It was just like a go, go, go do, do do type thing.

And then when it happened, I was like, oh, this is what burnout feels like.

So then it became an intentional thing to avoid being in a burnout situation.

So I would like to say yes, you can't avoid it, but you have to be intentional about avoiding it.

Now, there is such a rub.

As adults, I think thinking about burnout or experiences or need to break is weakness.

What do we know more now about this than we did before or prior generations?

Well, I think first and foremost, we have a term for it.

We didn't have a term for it.

Yes, ma'am.

And I think, as you're probably aware, Kovit probably brought the term, burnout to the forefront even more than it had ever been.

And, and then I think just over time, historically, this day and age, we talk about mental health way more than we ever have.

We we own it way more.

We encourage counseling.

We encourage all the things, and we don't and, we avoid or we're trying we're still working to break the stigma, but I think it's more of a common knowledge, common conversation to talk about mental health and burnout and all those various concerns.

Whereas back in the day, that's not something that we did.

You know, families would avoid it.

They weren't sure, you know, I'm a Christian or enough, but we would just say, pray about it and walk away or just you're not strong enough.

We would call it a weakness.

Fear not recognizing that it's a part of naturally, who we are as humans, and that there takes work in order to to work through the various things that we encounter.

On a personal level, if you don't mind me asking, hacks, it makes it seem like, something that is inappropriate.

But we do talk about life hacks.

Is there something that you do or prescribe to you at the risk of putting you on the spot you mentioned not being available all the time.

I was just thinking the other day that if I did not have email on my phone, Friday at 530, I would be done with work, right?

But, but you know, the things purposely do in your day or weekend to make sure that you are resetting or get some time for mindfulness if you don't mind sharing.

Yes.

Oh my goodness, I do a lot of different things.

Such and just drinks I do.

Okay.

Yeah.

It's not them working.

All right.

I yeah that works for some people.

It's not the that you.

Know she's a tyrant.

A good a good cup of coffee.

That's right.

To start the day.

Yes.

So I try to walk when I can, especially when it's warmer.

Yeah.

I play with my dog.

I have a little poodle.

Yeah.

Louis, he was be so happy that I mentioned his name.

Yeah.

That's right.

All right.

And so I play with him all the time, but I love to read, so I will disconnect by reading.

One of the things I did realize for myself as of late is that when I say I'm reading, I'm usually listening.

And, that means that then I'm still connected to my device.

So I've been trying to purposefully challenge myself to physically read, sometimes just to, you know, connect with myself in a different way.

I pray a lot.

I, you know, I'll make time to listen to, gospel music.

You know, I'll just walk around the house and talk to God about whatever I'm going through.

Sometimes I just sit in the dark.

Have you always been able to do that?

One of the things that's been the most challenging for me personally is, you know, meditation, period.

I really struggle with being and we just connect in that way.

But the sitting sort of and being mindful is that's something that was.

Not silent.

Or just at the back.

I had to learn it.

Yes.

It's not, it's it was it's not easy.

And it really depends on the setting I'm in.

Yeah.

Okay.

So what's interesting, one of the things that I realized that I had to do in order to allow myself to just sit silent is I lay back on the couch with my blanket.

Usually my dog will lay on my lap.

It's called a nap.

I it doesn't unless sometimes it can, but not always.

I will call my husband before, like so.

Let's just say like it's been a tough day at work.

I will call him ahead of time.

Have you had any tough days at work?

Was late.

You know.

There might be a few things going on.

I call him and I'll say, go to your mom's.

I need a little extra time just to myself.

So he'll do it because he understands that this is how I am.

And then I lay back on the couch and I'll say, okay, God, you said, come unto me.

Yeah, and I need you to hold me.

I need to be in your bosom right now, and I'll just lay there and you know, just try to decompress and and do it over.

Yes.

Sometimes my thoughts go all over the place, and I have to keep bringing myself back.

But ultimately, it just, you know, it'll take some time and then I can just decompress and I can feel that weight lift up and.

Not that part of my interruption, but I'm a really interested in winning, knowing when it stops.

Is that a timed thing or you just mentioned it?

So maybe that's the answer.

When it's left lifted you, is there is there a physical sensation too, or do you time it and say 20 minutes and I'm up and going regardless?

I think for me it probably depends on the day of how much time I have left to do it.

I get that, sometimes it is, I sometimes I do feel like a weight lifted.

It's kind of like when you've been holding in a secret something you need to say somebody, and then you tell them, and then it's like, yeah, that weight is lifted.

Kevin wasn't here one morning for the show, and it was like a weight was lifted.

Well, then you know what it's like.

Do we have it there that day?

But it felt.

Glorious.

It was one of my best.

Best days ever.

Was that good?

Well, look at that.

But what I had, I love the fact of I love the fact that your, your husband, there's that's a partnership there saying you need to not be home for a little bit.

That's a wonderful idea.

One of you will.

Also tell me, because he knows that travel is one of mine.

He will say, it's time for you to buy a plane ticket now.

Like, okay, good thing.

What do you do if you don't have a supportive partner or family?

You know, people sometimes think that, especially moms, they always have to be ready and available.

So how can you develop that for yourself in your family if you don't have it?

Great.

Yeah, nothing special about that.

All you're freeloading, it's honest.

So as a mother of three and a grandma of three, yes, I have a supportive husband, but we have to learn to get to that point.

So, I had to set boundaries.

I had to, one of the things that I talk all the time.

Empowerment.

Oh, you have to empower, you know, and, sometimes it's just a matter of.

I can't do that.

So the mess has to be there.

You know, they might have to eat ramen today, if that's what it is.

Like.

I can't cook a gourmet meal today.

Sometimes it's reaching out to family or, friends saying, can you take them to practice?

Can you do this?

You know, can you do that?

So I remember, like, my son was a big time football player.

And I'm running come around to every which location, but also trying to work, also trying to take care of me, do my community work, all that kind of stuff.

And I remember working with a family in the community and saying, if you take them, I'll pick them up.

If you feed them, I will do this.

But then just the same, when I needed to just get away, they would keep our son and make sure he was taken care of and we would do the same prayer for their kids.

So sometimes it's just, remembering who your partners can be.

So it's not always the people in your household.

Sometimes it's the people outside of your house.

Well, we're talking with Doctor Ashley Benson.

You're also on the board with Nami.

We've had, Maria on the program before, but if folks are familiar, what is.

What is.

Who is Nami?

Nami is not me.

Greater Toledo, we work with We provide support, mental health support, support groups, programing in the little community to just empower families, and individuals on receiving support through mental illness.

So, that could mean groups that could mean our Nami walk, which we'll talk about a little, it well, it could mean, just having a conversation with someone being connected to resources in the community.

It could mean art.

It could mean a whole number of different things.

Because support for mental health looks different for each person.

It.

Nami is one of the the few, if not the only, organization in town that's providing mental health support for those who care for individuals that are going through this.

So I am for free.

That's right.

Yes.

Yes.

You know, I think that we frequently talk about burnout or, mental health at the end in a, in a panic, traumatic situation, or when red flags are going up.

Can you talk a little bit about maintenance, what that looks like?

We are a reactionary culture.

It is the immediacy of how we do everything right.

But it's not good practice to necessarily do anything, when it's desperate.

Right?

Correct.

What does maintenance look like?

I know you talked a little bit about how you take respite, but both personally.

Professionally.

How does one live a healthier burnout, less life life?

I think having, an idea of what's like on your calendar, for example, what do you have coming for the week?

Great.

One of the, things that, a, author recommended that we do that for a book that I read that I was like, oh, does make sense.

Learn how to delegate.

So look at, what you have going for the week, something that you can delegate to someone else that you don't necessarily have to do.

And you know, for instance, if you are having your kids wash the dishes, right, have them wash the dishes and don't go behind them and rewash the dishes.

So I would, I would do that with.

My, you know, dirty plates.

And I've done that with my kids.

I've told them however you clean them is how you're going to eat.

Right.

And so then that also then teaches them that they don't want to eat off a dirty plate.

I love that.

So yeah.

So we have to, you know, look ahead.

Sometimes it's, you know, having a checklist sometimes is, putting a routine in place, but then also when you're doing a routine, you also, I think, grow comfortable with, breaking that routine because you can't always remain in routine because stuff happens.

I think that's such good advice also to, you have to be practical and be self aware.

And what I mean by that is, I for those of you that listen to the show some regularity or know me, I'm pretty severely dyslexic, and we were constantly my parents.

I had the good fortune of my parents getting me help when I was a kid.

And the the people were constantly giving me very complicated systems to help me be a better student with different colored highlighters.

And this isn't a criticism of this, right.

Or kind of sending by any means, but it just wasn't practical to how I function.

Right?

So to your point, I think that finding things that work for you, you can coach your, not your negatives, but you can cut your non strengths only to a certain level.

They're your non strengths.

For a reason.

You will not be able to flip your non strengths to your strengths.

It doesn't work like that.

You have to make it manageable right.

And you have to make yourself functional.

Because if you think or set in your head that you're going to make these things your triumphs, you're setting yourself up for more burnout.

That's exactly right.

It's worse.

Yeah, I was going to be able to color code my work, right?

Right.

Or I was losing the highlighters, right.

Or whatever.

Yeah, it just doesn't work.

Yeah.

It's like setting a resolution and lying to yourself.

Every year.

I'm going to lose weight by week two.

You're like, this.

Is terrible.

You know?

So you have to it has to be manageable.

So you you have to know that it's different for every person, like, and it's different for each situation that you may encounter.

So like I'm a color coded person when I have like when I'm in school, I'm color coded by subject area.

But that's because when I'm running late, because.

You're.

Saying I can grab the.

Thing that I need to grab as I'm going to class.

Yeah, but when I'm getting ready to go, like to do, I don't know, severity stuff, that's not necessarily going to be what I need.

Like I need to have a list to know what it is I need to take with me, what I need to do.

Every, every instance is going to be there.

So just a little bit of advice for I leave everything that I own in a pile, and that's where I know it's probably going to.

Be in there somewhere.

That but I wish it.

Was a nice mess, right?

Yeah.

I haven't.

Organized mess.

I can tell people like, go to this pile.

I got like halfway.

Down this road and.

They're like, how did you know that?

Because it's organized to you.

It's not to get it right.

What?

We're.

So Nami walk is coming up in May.

Yes.

May 16th.

Awesome.

What?

What is the Nami walk and why should people care about it?

Oh my goodness.

So Nami walk.

Really exciting.

Opportunity is a fundraiser for Nami Greater Toledo.

All funds raised stay in Toledo.

It stays for our local community.

It helps us to keep our, work at no cost.

Our support that we provide, it's always going to be held at the, Toledo Metropark.

Sorry, fart.

It's okay.

No, no, no, it's I don't care.

Stupid.

Walk is like middle ground.

Middle ground.

And we are, really just using this opportunity to one connect folks to resources, but then also a walk in support of mental health.

You know, first and foremost, we know that one of the ways of helping people navigate mental health is to get your body moving, pictures of moving.

So this is the opportunity to get us moving and we move together as a community.

But then also an opportunity to raise money for a great cause that will allow us to provide even more support in our community.

May 16th.

What time starts at 9 a.m.?

The walk is at ten.

What?

Where can people get more information?

You can go on our website for Nami.

Or you could also see anyone who who works for Nami.

You know, we've already mentioned Mariah, who is a rock star.

And the executive director of Nami Greater Toledo.

But you could also see any board member.

Social media is all over social media.

See Facebook.

There is a Nami Toledo, Facebook page, and group that can give you all the information we're still accepting, walkers.

We're still accepting volunteers.

Were still accepting sponsors.

You can sign up for free.

You can reach out to your community and ask them to donate.

I'm walking my sorority, walking right.

You can put together a team.

We're encouraging companies to come out and bring a team.

So, yes, we're doing all the things.

Nami walks your way May 16th at Middle Grounds Metro Park.

You can find more information, at Nami website.

Nami Toledo Dawg it is a national walk.

But it's happening here in Toledo with all of all the support.

Important.

For kids.

Can come bring your pet.

Your pet to.

Yes, doctor Ashley Benson, thank you so much for joining us.

Thank you for having me.

We're going to take a break.

When we come back, we'll be joined by, Dawn.

But I was like, where are we going next?

Dawn Bentley, talk about burnout.

Dawn Bentley is going to join us from works break.

We'll be right back on the 419.

To me, community means connecting to others.

I'm Donnie Miller, and welcome to the Point.

I lost money yesterday.

We're a community committed to education.

Discover new ideas, dive into exciting subjects, and engage with the world around you.

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The GCE Public Media invites you to get out and play day.

Monday through Friday, it's the 419 powered by W GTD with Matt Killam, Gretchen De Backer I'm Kevin Mullen.

What can people expect on the show?

Give me an hour reminder of why this is a great place to live, work, and play.

Where you come to watch, listen and learn.

Welcome back into the 419 It's Wellness Wednesday, presented by Work Spring.

We're joined now by our friend Dawn Bentley.

Is the training manager at Work Spring.

And this is breaking news to me because I feel like this is we talk about this all the time.

This should be.

A whole show where we just break news to.

Kevin.

About.

People that I genuinely care about, and have seen and talked to on a regular basis.

We're in rotary together, and I. Oh, my God, you had.

Yeah.

You all.

Had no idea that you were.

A. Dog.

It's a pretty new development.

Okay, okay.

It was just truly breaking.

It is pretty break.

Yeah.

It just started after the holidays.

Yeah.

Holiday.

Labor Day.

Right?

Right before Valentine's Day.

Right.

The most.

The most important.

All right.

You have to.

Watch, like, I'm like, if you're going.

To Valentine's Day for driving at.

Home, there's right, right after the 4th of July.

I did for.

4th of July 2010.

2020.

So February timeframe.

Talk to me about how you kind of your relationship with work spring and how you got there.

Yes.

So Megan and I actually it was so funny.

She and I met professionally within 24 hours of meeting personally because her son and my daughter are in school together.

Oh, so we were volunteering, I think, for, like, book fair.

People get together book fair.

Book fair.

Right.

Everyone gets to read.

We are.

It's not Matilda.

That's right.

Yes.

Thank you.

Yeah.

Oh, it's.

A good place for a good burning.

So, she had brought me on to work spring as a consultant to work with them to send some of their trainings.

And it was, it was going in a really great direction.

We shared a lot of the same ideas and values as far as where to take their training program.

And so they asked me to come on, right now in part time, because I'm still doing the care thing as well.

And so I am revamping their training program and bringing updated content, content that's more relevant to today's work culture.

As we know it has evolved a lot over the last six years, so.

I don't want to blow by that.

Doctor Benson just, hinted on some of that and gave us some really nice information.

But can you elaborate a little bit about the last six years in terms of training?

How has it changed?

Yeah.

Well, one, you know, Covid obviously was like very difficult time where I can though what it brought to the forefront is, accessibility for people with disabilities.

We learned that you can do a lot more things virtually or hybrid.

Working from home became an option, and it was more realistic for people, people who are dealing with chronic illness, for example, if they're having a bad day with their illness, they can still stay home and, you know, potentially get some work done.

And so we've sort of evolved in that way.

Now work spring is actually offering virtual training, which is really exciting.

You know, especially because we have clients across the state of Ohio.

And so now we're able to, you know, provide really quality training to those members without them having to travel for hours to come to a training, or I have to have someone travel, you know, those four hours now, we can provide it at their fingertips, which is exciting.

I at the risk of oversimplifying what you've just articulated, is there an moment that you've experienced like, oh, people are getting this or things have sort of changed?

I mean, this is always going to be a struggle, right?

Because we know from the workplace, people want people to be efficient and execute.

And there's a profit and loss statement, inevitably.

Well, regardless of whatever widget you make or agency you work for.

But did you personally feel like, okay, we're starting to churn course here, people are starting to listen.

People are starting to take this more seriously.

Is there an individual moment, a person specific?

Obviously.

But when you saw a change is happening.

Yes and no.

I mean, I think, I think some of it is that people have had a lot of companies and organizations have had their own moments of actually, there are studies out there now in research, right over the last six years that show that people can be just as productive if they have a hybrid work schedule or they're able to work from home certain days of the week.

You know, you avoid some of the water cooler talk, for example, where someone's canceling coming in and out of your office, and next thing you know, you're like, I never got to that report that was due.

But there's also something to be said for having that face time, right.

And there's value in that and connectedness.

And so I think each organization has to kind of look at what works for us and what what are we buying into as far as our culture.

And then, you know, make those decisions based on that.

There's some there's some fields and some industries where working from home just isn't an option.

Right.

Or doing something virtually isn't an option.

And so I think it's really it needs to be more specific to each organization and not really like a cookie cutter approach, the.

Part of training it work.

I mean, you know, you hear you get put on your schedule that you have to go to a training and you're usually like, oh, great.

You know, most of the time it's usually about something maybe you're being required to do or it's not something you necessarily wanted to participate in.

What are you what is work spring do differently or how how is the the ability to do virtual and making it convenient for people affecting the participation in the training?

Just a reminder that the only person of the three of us that isn't self employed is me.

So you're dealing with probably two real damaged people here.

Or two, maybe three.

Yeah.

You're a guest.

We always are.

Welcome to.

So.

Fix these two is.

When Gretchen says that her boss is forcing her to go to a training.

Yeah, yeah.

She's talking about herself.

Yeah, yeah, she's disassociating.

Yeah, yeah, that's right.

But I understand what you're saying.

Right.

First time everything I've actually talked about that even in training that I've done with, care and I know I'm, I'm applying the same principles to work spring.

We've all been through the training that, like, you literally have it playing in the background.

Right.

Like concussion protocol training where it's playing in the background and you're like working on whatever it is do that day while it's like, and you're like, I'll, I'll get to the quiz and I'll be able to find my way through it.

Right.

And and that is like our goal is to make training engaging.

And people walk away feeling like, oh my gosh, I took something from this.

I feel like I learned something from it.

But also I was engaged in the process of getting there.

Right.

And so that's really what we're trying to apply to these trainings, even in the virtual setting, and also paying attention to time, you know, two hours and a virtual setting is a little bit too long, right?

I mean, you start to lose the audience, you get bored.

An hour feels a little bit too short where it's like, oh my gosh, how do I squeeze that?

I feel about this show.

An hour is a. It's just like the organic.

Well, well, yeah, that's a different story.

So yeah by rolls.

Off we're talking we're done mentally with work spring I mean as you talk about the concussion protocol and the length of trainings and all of that, I just think it's, you know, I every year, as a coach for the CIO, I go through, I have to take the same online courses to, to prepare for this, but be, I would say, 90% of them or about I know all of the answers.

Right.

I've I've done this before.

I can take the test and pass it.

And it's so frustrating that I've got to sit through hours of this every week.

Is there any shifts toward, more competency based, like, hey, if you can pass this test, just pass the test, right?

I don't I don't care how long the training is.

Do you know the information?

Let's move on, like I rather I'd rather it be actually meaningful.

Yes, yes.

Right.

You want people to walk away feeling like.

Well, that was such a waste of my time.

I could have been doing x, y or Z instead of sitting through this training.

And that's really a goal of ours is to make it more meaningful, more relevant.

Right.

So a lot of the trainings that we've had have existed for quite some time.

And sure, like they've been updated here and there, but really looking at how do we make this more relevant to today's workplace culture.

Right.

And we've had so many shifts over the last 6 to 8 years, a lot of it because of Covid.

And then coming out of Covid.

Now you have people who are kind of all over the map in how they they view workplace culture, how they view, you know, work life balance, which I always say is the unicorn that all of us are constantly chasing.

I don't know that it really exist, but yeah.

And so trying to come up with training where people feel good about walking away from it, they don't feel like they just wasted two hours of their day like people do.

In a lot of trainings.

You've mentioned a couple of times care, you and I, our first interactions, that actually probably came through through my brothers.

But really through your work in the disability space.

And now you've, a couple of years ago launched your own consulting company in around that space called care.

First of all, tell us how it's spelled because it's unique.

Yes.

And then what exactly does it mean?

And what what is it?

Yeah.

So care is c I r e and it's community access.

Inclusion representation and equity.

And what I do is I provide accessibility audits to community organizations who are interested in becoming more accessible.

I'm a certified Ada coordinator, so I'll look at the physical space.

But then being a special education teacher by trade, I also look at the programs and services and provide really detailed feedback on how to make those more accommodating and more accessible.

And then I also do training, which I'm really excited, to share is going to be offered through work spring.

That's great.

Yeah.

So, the disability download, as you know, is one of my biggest trainings where it's really like a disability 101 going through best practices for interacting with people with disabilities.

What are the laws?

And just a brief overview of those laws, as well as implications, you know, what is your role as a community member when it comes to the disability community?

And then I also do a universal access training.

Universal access to what?

It depends on who I'm training.

So I did one for Anthony Wayne's administrators in the fall, where we looked at universal access in education.

But it could apply anywhere when.

Just like Anthony Wayne would have wanted, when.

You're talking to organizations and they do the disability download or they're just doing sort of baseline assessment, what's a thing that always surprises them that that they weren't doing that they should have been?

Or a what's usually the first thing that they have are trying to correct for.

Oh gosh, usually there's a lot in different.

Right.

Sometimes language, a lot of people are still using outdated language, I'm sure.

For example, rather than saying handicapped parking or handicapped bathrooms, we should use the word accessible.

So that's a good example where people are like, oh my gosh, I've been using the wrong language.

And I always say, it's okay, right?

We're all human.

It's just once we know better, are we actively working to do better?

And that's all that we ask.

On the personal level, though, like most people who are exceptional, what they do, they've had some life experience.

The translation that you might give us a little background into your life that makes you particularly good at this and sort of dialed in to the needs of the community.

Yeah, absolutely.

So I had an older brother who had cerebral palsy, who passed away in 2005, and then I myself have ADHD.

And then our twins were born.

Yeah.

I, you know.

Shocking, right?

Yeah.

You're like.

Oh my gosh, I didn't know that about you.

What are you talking about?

I learned it within the first five minutes.

Yeah, yeah.

And then our twins actually were born with hemophilia.

And they're one of less than three sets of twins in the world that have different levels of hemophilia because it typically runs, genetically, and one of them is severe and one of them is moderate.

And so they both have sports and we give them weekly infusions through the sports, factor to kind of bring their levels up, but they don't bruise or spontaneously bleed.

But yeah.

So I've kind of had, life experience from you know, living with a brother with physical disabilities to myself with non-visible to now having children with medical disabilities.

Absolutely.

So that and then being a teacher has really helped with curriculum development, training development.

So I've kind of married all of those.

Yeah, absolutely.

And a lot of people, you know, that's a lot to deal with just to keep your own house in order.

But literally and metaphorically.

And not a lot of people take the next step to make sure they're educating and helping others.

So I congratulate you on full candor.

We're friends.

I'm sorry.

Gretchen has a media question.

I thought you were winding down.

Yeah.

He's never winding with our friends.

What is the best way for people to advocate for themselves at work or at their child's school?

Or to if if they have a disability, seen or unseen, visible around invisible?

What?

How can they communicate to person that they need something?

Yeah.

Well of course, as you know, you know, there's requesting a reasonable accommodation that's always an option.

I also encourage employers, workplaces, educational environments to consider taking an approach of universal access, which means you're providing accommodations to people regardless of whether or not they disclose that they have a disability.

And it's truly a best practice, right?

Like none of us, if it's all four of us, were given the same task and we wanted they wanted us to go from point A to point Z, we would probably arrive there a little bit differently.

But it doesn't mean that the way that we did it was wrong.

It's just that we probably learn, think, operate a little bit differently.

And so that's kind of the goal of universal access is that you're meeting people where they're at.

But really, yeah, just requesting and communicating that I think is the, the first step.

And then also advocating for maybe, maybe it's the workplace and they need more training.

Maybe it's the school environment and they need more literature available, like children's books available to the kids about children with disabilities.

And they can learn, you know, through that modality.

I've got, just a quick question not to put you on the spot here, and please correct my, vernacular.

If I'm in there here, what percentage of the population, has challenges.

So 1 in 4 individuals lives with a diagnosed disability and that's just diagnosed.

Right.

So that's pretty staggering when you think about it.

I mean, looking at us, that's one of us.

Right.

What's fascinating though, is I love I love statistics.

So you're not putting me on the spot.

I'm like a numbers geek.

80% of individuals with non-visible disabilities in the workplace have not disclosed it to their employer or their colleagues, for fear of being stigmatized and stereotyped.

Interesting, including mental health disabilities.

Shifting gears just a little bit, a little bit to the topic of the day, and burnout, obviously you have a lot on your plate.

You you're up you.

Everything we already talked.

About is this question going to get in wonder.

What's your strategy?

What's your burnout strategy?

How do you know that you're in the burnout range?

And what do you do to, help stop it.

Yeah.

No, I think that's a great question.

As you know, I'm in my 40s because we talked about making masks.

Thing.

Yeah.

And then being a group is what.

I experienced.

A surprising amount of medical.

Yeah.

Right.

Yeah.

Seriously.

But honestly, in my 40s, I feel like I finally embraced boundary setting.

And I know that it was spoken about earlier, but it's so critically important being.

Being that.

You were raising your.

40s.

It was the Louisiana Purchase.

Right?

But it's being.

Okay with saying no or like, I cannot take that on right now.

Okay.

So I was it's so funny that we're talking about this because I literally was talking with a friend about this yesterday.

We all remember growing up, and if you went on vacation or you were out of town, your parents had no idea someone was trying to get a hold of them from work, unless of when you got home, they checked the answering machine and suddenly it was like, oh, I should probably check into that eight days later.

Four days later, they truly could unplug.

And now it's a it's like a blessing and a curse that we have communication at our fingertips.

Right.

And so the way it's so hard to turn it off and to set those boundaries.

And so I think it's it's getting comfortable, especially in the workplace with saying, I'm going to I'm going to shut this off or shut this down for the night, or hey, listen, I don't mind if you need to, like, get this off of your own brain for the weekend, but then you need to send it to my email.

Yeah, I don't want it.

I don't want it to be a text message or phone call.

Don't you find that the younger people coming up are doing that better than.

Yes, yes, yes.

And actually the younger people coming up like they don't even some of them are like anti cell phone and social media, which is like fantastic right.

Because our generation kind of got stuck in that cyclical pattern with those things.

Yeah.

Yes.

Have any upcoming trainings that will help folks manage this.

We do have quite a few coming up.

We have one coming up this week that is, agility and leadership and leading to change, which as you know, the workplace is constantly changing, especially right now with technology and keeping up with how quickly that's improving.

I. Right.

So we have one coming up this week on that topic.

We also have a mental health training that we're going to be offering again in the fall.

That is like a leader's playbook.

It's really rather than doing a deep dive, it's going through what are some just really day to day practical strategies you can employ not only for yourself but for your employees, because having self-awareness, but also having that EQ and that awareness of others around you.

John Bentley, thank you so much for joining us.

Thank you, John, when you take a break, when we come back, we'll be joined by Abby Gledhill from Valentine Theater about an upcoming performance they've got going on.

We'll be right back on the 419.

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Welcome back into the 419.

We've got some.

We always talk about some really cool things that are happening in and around the region.

The Valentine Theater is an absolutely 100% gem.

In northwest Ohio, we're joined now by Abby Glenville, with the Valentine Theater.

Abby, thank you for being here.

Thanks for coming.

Yeah, thanks for having me.

What is your role with Valentine Theater?

I am the executive director, security.

And 90 pounds of theory.

Okay.

And how long have you been with the Valentine?

I've been there since, September of 23.

Okay, so three seasons.

Tell us a little bit about your background.

How did you land in this position?

Oh, man.

My path has been.

All.

Over the place.

You'll find a safe place for that.

Great.

Great.

So, I grew up dancing, so I've always been involved in the performing arts, and, I went to undergrad at the University of Iowa.

Grew up in Iowa.

Where in Iowa?

Ames.

Yeah, right.

Majoring in art history.

And I was very interested in architectural history through that.

And then ended up doing a graduate program in historic preservation.

Out in Oregon at the University of Oregon.

And, my first job out of grad school was in cultural resource management.

And then, my partner at the time that now my husband, we moved to, Idaho for a job for him and then getting a position as an executive director of a performing arts organization and dance academy out there.

Oh, cool.

So I ran that for four years, and then we relocated here, and I was working at the University of Toledo as an academic advisor.

Excuse me.

And then, I had kind of formed a friendship with Joey Jaques, who was my predecessor at the Valentine.

And when she retired, she let me know.

And I ended up, applying for that job.

The great Joy Jaques, long time, executive director there at the time.

We we talk with when we're talking to other folks from anchor institutions, I think, like, I just I love to kind of remind of the region sort of where they sit nationally.

Right?

We talk about the Metroparks, we talk about the art museum and the zoo.

I'm curious.

I mean, you interact with theaters all over the country and executive directors, I imagine.

The where does the Valentine Theater sit in terms of, the actual physical space?

The, the asset that it is to northwest Ohio.

Yeah.

So we're sort of a mid-sized theater.

I would say we have a capacity of 900 seats.

So, a lot of the roadhouse is like what I would consider our space to be our much larger.

So, it's it is, a challenge in terms of, you know, recruiting those large touring productions to come to, Toledo in our venue for a single night, whereas they'll go to a place like the Stranahan and be there for, you know, a multiple, a multi-day run.

But we're unique in that we are, you know, the, quickly, unfortunately, dwindling number of historic theaters that are around the country.

We're very lucky that we are.

You know, we survived through Covid, for one, but are thriving too.

In, in, a community the size.

I'm sure you.

You mentioned the, Roadhouse.

What is your favorite roadhouse?

The Patrick Swayze, the original or the one with Jake Gyllenhaal?

I of or the or.

The Texas one.

That I don't think that was.

That.

Yeah.

Okay.

Yeah, definitely the Patrick Spacey 100%.

Right.

Real art.

Yes.

Yeah.

But.

All right.

Pete.

Yeah.

So what is the, I remember years ago.

It has to be 30 or at least 30 years ago.

The the theater was completely renovated.

It was this huge community project.

I remember we went to the big, to the big grand, reopening, and it was such a cool spot right there in downtown Toledo.

Do you find that you still have the same level of commitment?

Are people still loving coming downtown to my.

Oh, yes.

Yes.

Yeah.

It's a very beloved place.

It sure is.

But what's interesting, too, is the number of people that do come in that have never, never been before.

In fact, there was a day last summer where I was I was out in our, lobby talking to our box office manager, and somebody came up to the door, and there.

Yeah.

What's going on in here?

Yeah.

And I, I opened it, I was like, come, come on in.

And and it was this couple and they said, you know, we've lived downtown our whole lives and we've never we've never been here.

So, you know, that's a big part of the work we're trying to do is really make sure that everybody knows our our doors are open to them.

Yeah.

What's what's been the most unique thing that you've done or brought in to the Valentine in the in the three years that you've been at the helm.

That's most unique, not just regular.

Unique.

Yeah.

So this year, this this current season has been really exciting because we're really focusing on building community partnerships with other institutions, as you guys were mentioning.

And in the fall, we partnered with the National Museum of the Great Lakes, for the 50th anniversary of this, you know, sinking of the Edmund Fitzgerald.

And we brought in a woman named Meredith Moon, Lightfoot's youngest daughter.

And, it was just a really cool, project that I think got a lot of new people in the door.

And it was an opportunity to really get a conversation going, about something that was, you know, a really important event to to leave.

Absolutely.

So many of the the men on the ship were from Toledo.

So you have a couple of cool events coming up yet.

Yet for the remainder of the season.

One this weekend is called Flamenco Vivo.

Can you tell us a little bit about that?

Yeah.

So Flamenco vivo was actually here on Tuesday.

They are the performances at 7:30 p.m.. It's a New York City based dance and music company.

This is actually a company that I booked when I worked out west, and they were phenomenal.

It was a it was a sell out performance.

But anyway, they're doing a public performance at the, at the Valentine on Tuesday evening.

And then on Wednesday they will do two school shows, for a series that we have called Valentine School Days.

And so the students are bussed in to the theater, they do a performance at 10 a.m.

and another at 1215.

And then we're actually taking the company down to this via Quintero Arts and Cultural Center to do a masterclass with students from Esqueda smart, Marshall and what a great combination of that.

That's so cool.

Absolutely.

Yeah.

So the kids will get to interact with the.

Yeah.

And learn from them and talk to them and just hear about what it's like being a touring artist.

And what's your earlier point is available and open as the doors are for an institution in particular Valentine.

Sometimes you still have to meet people where they are, where the art to people.

So kudos to you.

Do you use castanets in your daily life?

I, I need to do more of that.

You get back to that.

Snap to it.

He probably has some somewhere.

Yeah.

Probably.

Yeah.

What what was it you were.

You were a dancer.

What was your style?

Oh, gosh.

Training for the Olympics.

For breakdancing.

Yes.

Yes.

Yeah, working on it.

So.

Yeah, sure.

Ballet was my kind of my first love, but I've taught and and tried all different kinds of things.

So I taught dance for many years, and I still do teach, dance at the University of Toledo.

If you had to teach Matt a style of dance, what?

What's the style you think he'd be most successful at?

Suicide?

Oh.

Yes.

Yes.

That's right.

You know.

Miles Davis right now is turning over in his exceptionally cool grave.

Debbie, that we asked a little bit about your background, but if you don't mind revisiting that just for a second, your folks were in the arts extremely supportive.

Your dad always wanted to be a doctor.

Talk to me about a little bit of the first little lady.

Yeah.

No, they not the.

Giant person we see before us today.

Both of my parents worked at Iowa State University my entire life.

My dad was a professor in engineering, and my mom, worked in PR, and they were always supportive of me being involved in the arts.

But they, I think, had some hesitation when I should, you know, I thought I wanted to be a dance major when I, before I went to college, I ended up not doing that.

But, they've, you know, it.

They understand that anybody who's pursuing a career in the arts has to, I think, really stay after it and and really be persistent.

And, the fact that I was able to find a career that kind of merges both preservation and the arts is unique.

Yeah.

I certainly didn't see that.

Sure.

Coming.

Yeah.

But it just sort of worked out.

So, why do you think it's important for people?

We talked we've been talking earlier in the show about burnout and stress.

Why do you think it's important, if you do, for people to incorporate the arts in their lives, either practicing it, studying it, going to see it.

Immersing yourself in it.

Yeah.

Yeah.

For one connection.

It builds.

It builds connection.

You know, we talked about this epidemic of loneliness that's going on, particularly in the post-Covid world.

So it gets people together and kind of brings about this, I don't know, collective effervescence, in the room.

And then I think there is no better way to learn empathy than participating in the arts.

And I think, you know, Matt and I, my husband, Matt and I talk about this a lot about how, you know, empathy is more akin to rocket science, really, than anything else, because it requires this capacity to wonder and to stay curious.

And what better tool for navigating the world, both productively and with care than and using empathy.

So I think that's.

That's exceptionally well.

So thank you.

We're doing real.

That will blaze that will articulate thought with our dumb show.

An awkward transition into our madness.

What are some upcoming performances that people can, can get excited about?

And where do they find more information?

Thank you.

So you can visit our our beautiful brand new website.

Just beautiful.

Easily navigable.

Yes.

For for more information.

But, this so flamingo vivo Tuesday.

On Friday of this week we're showing, The Shawshank Redemption for free.

It's part of the Ohio Goes to the movies project.

Okay.

So you you do need to have a ticket so you can get that on our website or come, the door is always open an hour before the show.

But that is free.

And then at the end of May, we have a show called 100 Years of Broadway, which is a concert celebrating the classic with.

Some amazing people.

I would love both.

So favorite Broadway show?

Favorite Broadway show?

Matilda.

Oh.

Gosh.

Oh, man.

Cats.

I do love.

Cats, especially with the album one.

For the Smoke trilogy.

No, I'm talking about like 1989.

Yeah, the original cats.

Only.

With Idris Elba, actually.

All performances.

All right, it's now time for Rat Quiz.

I'm going to ask you for rapid fire questions.

Gretchen's going to have you describe Toledo in exactly one word, and then you and Matt are going to list your nine favorite things in Toledo.

Okay.

Question number one.

Here we go.

What made up word would you love to add to the dictionary?

Oh my gosh that's not that's a hard one.

That is a hard one.

Let's get shmoop.

Yes.

Great answer Abby I love it.

We're off to a good start.

Yes.

Have you ever made a homemade gift for someone?

Oh, yeah.

Did they like it?

Yeah, sure they did.

Okay.

Did.

Name one friend who's most likely to escape a deserted island alive?

Oh, Matt.

Hundred percent sure decide to stay there.

All right.

And then what would you do if you had 15 minutes of fame and I. I have no idea.

What would have earned you the 15 minutes of fame.

Anything you.

Wanted.

Yeah.

That's a tough one and is a hard.

This was a tough card.

I'm.

I'm going to throw that one.

I saw.

That one.

What?

You what is the one word you would use to describe the city of Toledo?

Unique.

All right.

We're going to do nine of your favorite things together.

You ready?

Okay.

Starting with number one.

Walbridge Park.

Yes.

Not one of ours, but it's a beautiful park.

It is a great park.

The food.

Food's.

What's your favorite place?

I love to know the carrot.

Yes.

What's your second one?

No one said that.

Pizza cat.

Yeah, yeah.

All right.

Okay.

You halfway home?

Keep going.

What's another favorite?

Three or region?

The zoo.

I love the.

Zoo.

Right.

The.

River?

Yes.

Thank you.

I'm going to give you two for the river.

You got two left.

All of the murals downtown?

Yes.

Do you have a favorite mural?

I don't, I. Okay, all the murals.

You got.

One left.

Little strong.

I love the there's a fountain in my neighborhood.

We live in the Harbord Terrace neighborhood.

It's really cool.

Yes.

It is.

The rain clouds.

Oh, yeah.

The rain clouds make them.

Right by Walbridge Park, a beautiful place.

All right.

Abby Glanville with Valentine Theater.

Thank you so much for joining us.

Thank you.

When we come back, we will wrap up this Wednesday edition of the 419.

We'll be right back.

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Thank you.

Welcome back into the 419 wrapping up a Wellness Wednesday edition of the 419.

I never know what's happening to my right.

Matt is usually making some ridiculous face at me.

And you're.

It's not just his face.

Not.

It's just.

I mean, just look at it.

That's just his face.

Yeah.

We did drop off the wellness field of the.

Yeah.

Really gave up like that.

Well, the topic wasn't kindness.

It was burnout.

That's right.

And parting.

Words with your face.

Gretchen.

Sponsored by UPS.

What can Brown do for you?

That's for.

I was like, wait, what?

I didn't get it.

Now I do.

So Abby was fantastic.

I had never met her before.

Oh my gosh.

But it's neither.

I can't imagine the, kind of the stress and challenge of, like, stepping into an organization that, you know, has been around for so long.

So beloved.

But you're trying to innovate, right?

You're trying to do new things and bring in new things.

And it had a long time leader there.

Right.

That's it's difficult to fill big shoes.

I've been able to meet, Abby and passing through, the tier cultural leaders, which is a group of really hard working fine people in our region.

Abby is, an incredible win for our area.

And as we all know, small institutions.

You're not just on the high level.

Of things, which is difficult and exhausting, but you're also on the day to day, more so than people would know.

She's great.

And, of course, thanks to our guests from work.

Spring of course.

Works bring always helping us bring in and focus on wellness here every Wednesday on the 419.

Doctor Ashley Benson from large university and on the board.

With nami greater Toledo and then Dawn Bentley with care and then also the training manager at work.

Spring.

Tackling the topic of burnout, which is always relevant.

Absolutely.

It's been, thematic.

I know we've intermittently had that same subject matter, but it's interesting and important to get different people talking about from different places.

They give you a high level clinical approach to it, but they also talk about how they deal with it in their personal lives.

That's always helpful to me because you can do a lot of reading and be talked at.

But I set my phone down at 5 p.m.

every day until 515, or I take a, a a for a spiritual nap.

My words, not the doctors, but how people actually performing this that are professionals or experts in that is helpful.

If you missed any part of the show.

7 a.m.

on YouTube, 3 p.m.

on FM, 91 or 6 p.m.

on connects channel 30.4.

Huge thanks to our guest, Doctor Ashley Benson, Dawn Bentley and Abby Glanville with the Valentine Theater for joining us here on a Wellness Wednesday.

Thanks to you for being a part of the program as well.

We'll be back tomorrow to continue.

We'll take a look at our toledo.com community calendar driven by ATA.

We like.

That's right.

Let's do it tomorrow.

What do you think?

That's right.

All right.

It's the 419, powered by WD, presented by Retro Wealth Management.

The 419, powered by GTD is made possible in part by supporters like you.

Thank.