>> THE PANDEMIC A NUMBER OF DIFFERENT WAYS BUSINESS IS DECREASED.

WE HAVE TO GET CREATIVE HOW WE WERE GOING TO SURVIVE.

>> ARTISTS WILL FIND A WAY TO DELIVER THEIR PRODUCT ANY POSSIBLE WAY THAT WE CAN.

>> I'M JUST MOST EXCITED TO JUST COME TO WORK EVERY DAY.

>> MY NAME IS LARRY LUTTINGER.

>> MY BUSINESS.

>> AND MY BUSINESS.

>> AND MY BUSINESS.

>> MY BUSINESS LEP.

>> IS MAKING AN IMPACT.

>> GOOD EVENING, WELCOME TO WCNY'S IMPACT GIVEBACK PROGRAM.

I'M YOUR HOST ERICA LIBERATI FROM THE PARK SCHOOL OF COMMUNICATION AT ITHACA COLLEGE.

TONIGHT WE CONTINUE TO COMMEND BUSINESSES ACROSS CENTRAL NEW YORK THAT HAVE DEMONSTRATED RESILIENCE WHILE WEATHERING THE STORM OF THE COVID-19 PANDEMIC.

IN THE LAST TWO SHOWS WE FEATURED RESTAURANTS AND HOSPITALITY SERVICES, AS WELL AS ARTS AND CULTURAL ORGANIZATIONS.

THE LATTER TOOK A MAJOR BLOW DURING THE PANDEMIC.

AMERICANS FOR THE ARTS ESTIMATE THAT NOT-FOR-PROFIT ORGANIZATIONS LOST $17.5 BILLION WITH AN ADDITIONAL 17.2 BILLION LOST IN AUDIENCE ANCILLARY SPENDING.

STILL, MANY DONORS CONTINUE TO SUPPORT OUR REGION ARTS AND CULTURAL VENUES.

SOME BENEFITED PRODUCE THE SHUTTERED VENUE OPERATORS GRANT ISSUED BY THE FEDERAL GOVERNMENT.

THE GRANT WILL DISTRIBUTE $16 BILLION IN COVID RELIEF TO HELP WITH THE PERFORMING ARTS.

AS OF JULY, 68 GRANTS WERE AWARDED IN CENTRAL NEW YORK.

FUNDER BAR SYR THAT WAS FEATURED IN LAST MONTH'S PROGRAM RECEIVED A BRANDT FOR $140,000.

TONIGHT'S STORIES INCLUDE A DAIRY PROCESSING CENTER IN CAYUGA COUNTY THAT HELPED PRODUCE HAND SANITIZER AND A SYRACUSE JAZZ ORGANIZATION HONORING ITS COMMITMENT TO YOUTH.

TONIGHT WE HONOR A SPECTRUM OF BUSINESSES MAKING IMPACTS IN THE COMMUNITIES THEY SERVE.

WE KICK TONIGHT'S PROGRAM OFF IN MADISON COUNTY AT THE STONE WARY HILL ART PARK.

IT HAS BEEN A BEAUTIFUL HAVEN FILLED WITH WALKING TRAILS AND SCULPTURES.

BUT WITH THE PANDEMIC, PROGRAMS WERE IT CANCEL AND ARTISTS WERE UNABLE TO TRAVEL FOR THE RESIDENCY EXPERIENCES.

DISCOVER HOW STONE QUARRY HILL FOUND CREATIVE WAYS TO SUPPORT ARTISTS AND CONNECT WITH THE PUBLIC.

>> FOR ME IT'S THAT EXPERIENCE OF AWE.

WALKING INTO A SPACE AND SEEING SOMETHING THAT YOU HAVE NEVER SEEN BEFORE AND THAT SENSE OF WOW.

THAT'S WHAT I HOPE PEOPLE TAKE AWAY HERE MY NAME IS EMILY ZAENGLE AND I'M THE C.E.O.

AT STONE QUARRY HILL ART PARK.

THE ART PARK WAS FOUNDED BY DOROTHY AND ROBERT REESESTER IN 1991, WE ARE IN DOROTHY AND BOB'S PRIVATE RESIDENCE.

HILL TOP HOUSE THEY BUILT IN THE LATE 50s AND IN THE EARLY 90s, THEY WERE REALLY LOOKING FOR A WAY TO OPEN THE ART PARK UP TO THE PUBLIC, THEIR HOUSING SO THEY CREATED A NON-PROFITER ORGANIZATION STONE QUARRY HILL ART PARK AND WE HAVE BEEN IN OPERATION, THIS IS OUR 30th ANNIVERSARY THIS YEAR.

EVERYTHING ON SITE IS TEMPORARY AND IT IS COMPLETELY SHAPED BY THE ARTISTS THAT VISIT THE SITE AND ENGAGE WITH THE LAND.

WE HAVE AN ARTIST IN RESIDENCE PROGRAM.

ARTISTS VISIT US FROM ALL OVER THE COUNTRY, ALL OVER THE WORLD REALLY, THEY ENGAGE THE LANDSCAPE HERE AND THEN THOSE ENGAGEMENTS AND INTERACTIONS, INSTALLATIONS ARE AVAILABLE TO THE PUBLIC ON THE GROUND WE WERE ABLE TO KEEP THE GROUND OPEN TO THE PUBLIC WHICH WAS REALLY IMPORTANT DURING THE PANDEMIC TO HAVE FOUR MILES OF TRAILS AVAILABLE FOR PEOPLE TO HIKE, WALK, WALK THEIR DOGS, GET OUT OF THE HOUSE.

BUT OUR ART PROGRAMMING, OUR ARTISTS IN RESIDENCE PROGRAM, ALL OF OUR SITE RENTALS, ALL OF OUR MAJOR EVENTS WERE SHUT DOWN FOR ABOUT A YEAR.

ARTISTS THRIVE WITH CONSTRAINTS.

THEY'RE ALWAYS THINKING OUTSIDE OF THE BOX AND SO WHEN WE REALLY WERE THINKING ABOUT HOW DO WE CONTINUE TO KEEP PEOPLE ENGAGED AT THE ART PARK, IT MADE SENSE FOR US TO TURN TO ARTISTS AND SAY WHAT WOULD DO YOU?

AND THEY SAID WELL, WE ARE JUST GOING TO KEEP MAKING ART.

WE DID A REMOTE RESIDENCY PROGRAM, WHICH MEANS THAT WE WORKED WITH ARTISTS THROUGHOUT THE PANDEMIC, BUT IT WAS ALL OFF SITE.

AND THAT LED TO SOME REALLY INTERESTING COLLABORATIONS AND REALLY INTERESTING PROJECTS.

SO WE HAD ONE ARTIST THAT WAS BASED IN IOWA, WHO CREATED A HARP USING VERY SIMPLE MATERIALS AND DESIGNED IT IN SUCH A WAY THAT IT COULD BE MAILED TO THE ART PARK AND THEN ASSEMBLED ON SITE BY OUR STAFF.

IT MADE SENSE TO US, WHY NOT GO TO THE CREATIVE THINKERS TO HELP GUIDE US THROUGH A CHALLENGING YEAR.

AND SO WE REALLY WANT THE ART PARK TO DEMONSTRATE THE VALUE OF ART THINKING AND TO MAKE THAT REALLY VISIBLE TO THE PUBLIC SO THEY, TOO, CAN APPRECIATE THAT AND ARTISTS.

♪ ♪ >> VERY GOOD.

THANOS HAS BEEN AROUND FOR OVER 100 YEARS.

MY FAMILY IMMIGRATED TO SYRACUSE BACK IN THE LATE 60s AND THAT'S WHERE WE WOULD COME AND GET ALL OF OUR BREEK PRODUCTS ON THE NORTH SIDE WHERE THANOS USED TO BE.

SALINA STREET.

A FEW YEARS BACK, Mr. KAPANI SI WHO IS PART OF THE ORIGINAL FAMILY WHO MARRIED SOPHIA THANOS AND INHERITED THE STORE AND I BOUGHT THE STORE FROM HIM AS HE WAS RETIRING AT 89.

WE RECENTLY MOVED IT TO THIS LOCATION HERE IN THE HOLLY GREEN AREA.

ONE OF THE BEST THINGS WE EVER DID.

IT'S A GREAT LITTLE NEIGHBORHOOD.

QUAINT LITTLE STORE WAS ABLE TO DO THE THING THAT I WANTED DO OF THE MEDITERRANEAN CULTURAL STORE.

>> WHEN DID YOU MOVE TO THIS LOCATION?

>> IT HAS BEEN FIVE YEARS NOW.

IT WILL BE FIVE YEARS AUGUST 3.

THE PANDEMIC, A NUMBER OF DIFFERENT WAYS.

OBVIOUSLY BUSINESS DECREASED FOR US.

WE HAD TO START GETTING CREATIVE AS TO HOW WE WERE GOING TO SURVIVE.

WE STARTED DOING CURB SIDE PICKUP WE BROUGHT IN FRESH PRODUCE.

WE WERE DOING A LITTLE BIT OF FRESH PRODUCE BEFORE BUT WE WERE DOING A LOT OF FRESH PRODUCE.

WE WERE DOING-- WE BROUGHT IN FROZEN CHICKENS, SIX-POUND CHICKEN BREASTS.

DOING A LOT MORE OF EVERYDAY GROCERY THINGS, NOT JUST YOUR CHEESES AND OLIVES AND SPECIALTY NEEDS AND CHEESE THAT WE TRADITIONALLY HAVE AND SELL HERE.

THEY WOULD CALL UP, PLACE THEIR ORDER.

WE WOULD HAVE IT IN A BOX.

WE WOULD HAVE GLOVES, MASKS, BRING IT UP.

THEY WOULD POP UP THEIR TRUNK OR OPEN UP THE BACK DOOR AND WE WOULD PLACE IT.

SO THAT, WE DID A LOT OF THAT.

THAT HELPED CONSIDERABLY.

>> DID YOU VFER EVER HAVE TO CLOSE YOUR DOORS.

>> WE NEVER CLOSED OUR DOORS.

WE DID REDUCE OUR HOURS BECAUSE WE DID NOTICE THAT BY MID AFTERNOON, IT JUST STARTED SLOWING DOWN SO WE STARTED CLOSING AT TOWER CLOCK INSTEAD OF 6:00.

WE DIDN'T REDUCE OUR DAYS BUT WE DID REDUCE OUR HOURS, YES.

>> WHAT ARE YOU LOOKING FORWARD TO THE MOST FOR YOUR BUSINESS AS YOU LOOK AHEAD?

A FEW MONTHS, YEARS?

>> HAVING NO CONCERN WITH EVEN SOCIAL DISTANCING AND TAKING THE PLEXIDOWN.

I WANT MY STORE TO BE PACKED AGAIN AND NOT FEEL UNCOMFORTABLE.

I GUESS THAT'S PROBABLY THE BIGGEST ONE.

>> YOU WANT THE COMMUNITY BACK IN YOUR STORE.

>> MY NAME IS JACQUELINE AND I'M A HAIR STYLIST AND SALON OWNER FOR ELEMENT ON WATER.

WE DO A LOT OF HAIR SERVICES.

THAT'S OUR MAIN FOCUS.

WE DO HAVE LASH EXTENSIONS AND WAXING.

ANYTHING BEAUTY RELATED.

WE KEEP IT INTIMATE.

THAT'S WHAT WE LIKE TO DO HERE, AN EXPERIENCE.

WE ARE SO LUCKY TO BE WHERE WE ARE AND TO HAVE EVERYTHING WE DO.

WE HAVE FOOD, WATER, EVERYTHING WE NEED.

NOT GETTING INCOME FOR A FEW MONTHS, IT WAS SCARIER, EVEN WITHIN THE PEOPLE THAT WORK HERE, WE ALL KIND OF HAD DIFFERENT COMFORT LEVELS WHEN IT CAME TO THE PANDEMIC AND HOW WE WERE TO WORK IN IT.

WE WERE CLOSED FOR 10 FULL WEEKS WEIGH HAVE ALL BASED OUR LIVELIHOOD AROUND THIS BUSINESS SO JUST KIND OF TRYING TO NAVIGATE WHAT THE BEST WAY IS TO RUN THE BUSINESS, HOW TO KEEP EVERYBODY'S SPIRIT UP, MAKING SURE THAT THEY FEEL LIKE WE ARE STILL GOING TO BE HERE.

WE ARE NOT GOING ANYWHERE.

BECAUSE HAIR IS A BIG DEAL.

THERE IS A LOT OF UNKNOWNS ESPECIALLY FOR A BUSINESS LIKE YOURS.

>> FOR SURE.

EVERY DA I WE WOULD CONTACT CUSTOMERS AND SAY A HEY, HOW ARE YOU DOING?

TOUCHING BASE WITH THEM.

ALLOW PEOPLE TO FEEL SAFE IN THEIR SPACE.

WE SOLD PRODUCTS.

WE HAD A FEW DIFFERENT AVENUES WE COULD PRODUCE SOME SORT OF INCOME REVENUE STREAM TO KEEP EVERYTHING FLOATING.

>> WHEN YOU CAME BACK, I UNDERSTAND YOU WANTED TO THINK POSITIVELY WITH THE PANDEMIC WHAT WAS HAPPENING IN THE WORLD AND YOU DID THAT WITH YOUR CLIENTS.

CAN YOU TALK ABOUT THAT IS THIS.

>> WHILE WE WERE CLOSED DOWN, PEOPLE WOULD NOMINATE ESSENTIAL WORKERS, NOMINATE YOUR FAVORITE ONE AND TEM US WHY THEY DESERVE A GIFT CARD.

SO AS A SALON, WE POOLED GIFT CARDS SO WE COULD GIVE BACK TO THEM WHILE THEY WERE WORKING AND WHEN WE COULDN'T.

AND JUST TO SHED SOME TYPE OF LIGHT, GIVE A THANK YOU TO THEM.

SO WAS WE TRY TO DO IS JUST ASK WHAT WAS THE ONE THING THAT HAPPENED DURING THE PANDEMIC THAT YOU ARE SO GRATEFUL FOR?

AND IT JUST SPARKED SUCH A DIFFERENT CONVERSATION.

WE GOT TO BE MORE INTIMATE ABOUT THE THINGS THAT WERE GOOD, LIKE BEING WITH YOUR FAMILY OR TALKING ON THE PHONE FOR HOURS WITH SOMEBODY.

YOU HAD THE TIME TO BE ABLE TO DO THAT.

THAT WAS A BLESSING.

I FEEL LIKE BECAUSE WE CAME OUT OF IT SURVIVORS, STILL BUSY, PEOPLE WANTING TO COME IN.

I FEEL LIKE WE CAN GO THROUGH ANYTHING.

I AM EXCITED FOR WHATEVER LIFE HAS TO BRING AND I KNOW I HAVE A GREAT GROUP OF PEOPLE THAT WANT TO CONTINUE TO GIVE BACK TO THEIR COMMUNITY.

>> SFIEZER YOU USED DURING THE PANDEMIC COULD HAVE COME FROM THIS BUILDING RIGHT BEHIND ME.

THE HAND SANITIZER.

HERE AT NEW AGE RENEWABLE ENERGY.

DISCOVER HOW THERE WAS NO WAY THIS COMPANY WAS GOING TO SAY ON THE SIDELINES FOR A REGION IN NEED.

WE ARE OPERATING THE LARGEST DISTILLERY IN THE NORTHEAST WHICH BASED ON RECYCLING MATERIALS THAT COLLECTED THROUGHOUT ENTIRE FINGER LAKES REGION AND BEYOND.

WE RECEIVE WASTE AND BYPRODUCTS FROM DIFFERENT MANUFACTURERS ON A DAILY BASIS.

MOSTLY IT'S COMING FROM DAIRY PLANTS.

WHAT WE RECEIVE IS TYPICALLY SUGAR AND WE RECEIVE THE SUGARS AND FERMENT THEM AND PROCESS THEM FURTHER INTO DISTILLED SPIRITS.

WE ARE THE ONES WHO DESIGN THE PROCESS AND COME UP WITH A METHOD.

WE STARTED BACK IN WISCONSIN.

WE ENDED UP IN NEW YORK BECAUSE ONE AREA TARGETING SO MANY PLANTS AND ONE SINGLE CLOSE PROXIMITY LOCATION THAT IT MADE SENSE.

WE'RE BASICALLY THE PROCESSER WHO COULD TAKE A WASTE AND IN FACT COULD OUTPUT A MILLION GALLONS PER YEAR.

WE HAVE A FEW OPPORTUNITIES BECAUSE WE ARE PRODUCING USUAL SPIRITS MADE IN NEW YORK FROM NEW YORK RAW THE ERLS.

>> HOW LONG HAVE YOU BEEN IN OPERATION?

>> WE STARTED IN A TOUGH TIME.

WE STARTED LAST YEAR IN MARCH.

SO IT WAS VERY INTERESTING FOR US.

MATERIALS WERE VERY DIFFERENT AND THE TRANSPORTATION INDUSTRY GOT ABSOLUTELY ENOUGH BECAUSE WE HAD TO DOWNTURN TO ALMOST 10 TO 15% OF OUR BUSINESS CAPACITY WHILE MAINTAINING THE SAME CREW THAT WOULD OPERATE, YOU KNOW, THIS PLANT AT ALMOST FULL CAPACITY.

BUT DAIRY IS STILL DAIRY.

COWS ARE MILKING AND CHEESE IS BEING PROCESSED.

THERE IS NOTHING YOU CAN DO ABOUT THAT.

AND IT'S JUST OUR END PRODUCT BECAME A LITTLE TIGHT, SO WE ARE GETTING INTO THE HAND SANITIZER BUSINESS.

I BELIEVE LOCAL COMMUNITY NUMBER ONE BECAUSE WE ARE PRETTY MUCH NO HAND SANITIZER IN EXISTENCE IN NORTHEAST, TO BE HONEST.

WE SAW AN OPPORTUNITY WHERE WE COULD PRODUCE EVERYTHING LOCALLY , WHICH WOULD BE MUCH, MUCH CHEAPER.

WE DONATED OVER 400 GALLONS.

BUT AS FAR AS OUR PRODUCTION, WE ENDED UP SELLING ROUGHLY 24 TRUCKS.

EACH TRUCK IS ABOUT 5,000 GALLONS.

A LOT OF PEOPLE GEOGRAPHICALLY THEY DON'T KNOW WHERE THE FINGER LAKES.

YOU ASK THE FINGER LAKES?

IS IT ALBANY?

YOU KNOW.

BUT NOW I THINK WITH ALL THE IMPACT AND ALL THE PRODUCT THAT WE ARE SHIPPING OUT EVERYWHERE, YOU KNOW, NOW THEY CAN POINT OUT EASILY FINGER LAKES.

OH YEAH, THAT'SER WITH WE GOT THE HAND SANITIZER FROM.

WE DEFINITELY TRYING TO PROMOTE AS MUCH AS WE CAN.

HI, MY NAME IS STEVE.

I'M THE OWNER AND OPERATOR OF GENESEE CLEANERS, A FAMILY OWNED BUSINESS.

I AM THE FIFTH OWNER OF THIS AGENCY'S, THIS ORGANIZATION'S 110 YEARS OF OPERATION AND I'M THE THIRD GENERATION OF MY FAMILY TO OWN IT.

EVERYBODY HERE, YOU KNOW, THIS STORE, I LIKE TO JOKE THAT IT'S ALMOST LIKE THE UNITED NATIONS.

I HAVE 16 EMPLOYEES AND MORE THAN HALF OF THEM ARE FROM, THEY CAME TO AMERICA, CAME TO SYRACUSE FROM OTHER PARTS OF THE WORLD.

SRI LANKA A LOT OF WOMEN HERE ARE FROM BURMA, I HAVE PEOPLE FROM BURUNDI.

AND THEY'RE ALL GREAT WORKERS.

THEY'RE ALL GREAT PEOPLE.

AND THEY WANT TO DO WHATEVER IT TAKES TO DO THEIR JOB WELL AND TO MAKE THINGS BETTER FOR THEMSELVES AND THEIR FAMILIES.

DISWR I MEAN YOU TOOK OVER THE STORE IN 2013, YOU HAD A FEW REALLY GOOD YEARS AND THEN THE PANDEMIC HITS.

YOU WANT TO TALK ABOUT THE EFFECTS OF THAT?

>> YEAH, LAST YEAR WAS NOT A GOOD YEAR.

WE STAYED OPEN EVERY DAY.

WE PROVIDED SERVICES TO THE HOSPITALS THAT REALLY NEEDED OUR SUPPORT.

WE ENDED UP LOSING MONEY LAST YEAR RATHER THAN ALL THE OTHER YEARS THAT WE HAD THAT WERE GOOD.

THIS YEAR WE ARE GETTING BACK TO BEING GOOD AGAIN, BUT WE ARE STILL NOT QUITE AT THE PRE-PANDEMIC LEVEL.

UPSTATE HAS ALWAYS GIVEN US DRAPERIES THAT ARE NECESSARY FOR THE PATIENTS TO HAVE IN THEIR ROOM, THE CUBICLES, THINGS LIKE THAT.

IT'S ALWAYS BEEN A SET NUMBER.

IT'S ALWAYS BEEN A PRETTY MUCH A STANDARD NORM.

DURING THE PANDEMIC, THE NUMBERS DOUBLED AND TRIPLED AND WE TOOK IT UPON OURSELVES THAT THAT WAS OUR MOST IMPORTANT TASK AT HAND WAS TO TRY AND KEEP EVERYTHING GOOD FOR THE HOSPITALS AND THE PATIENTS THAT THEY WERE DOING A WONDERFUL JOB OF SERVING.

>> AS YOU LOOK FORWARD TO THE FUTURE, WHAT ARE YOU MOST EXCITED ABOUT?

>> HONESTLY, JUST THE RETURN TO NORMALCY.

IT WAS A REAL TOUGH ROAD THE LAST 18 MONTHS.

WE ARE HELPING OUR CUSTOMERS WITH WHATEVER THEIR NEEDS ARE.

WE LIKE TO THINK WE ARE A ONE-STOP SHOP FOR THEM.

WHATEVER THEY NEED, WE GIVE THEM THE BEST POSSIBLE CARE WE CAN TO PROVIDE SERVICE.

>> MY NAME IS WARREN ALLMON, THE DIRECTOR OF THE PALEONTOLOGICAL RESEARCH INSTITUTION.

WE RUN PROGRAMS FOR ALL AGE GROUPS AND ALL DEMOGRAPHICS.

TOURISTS, LOCALS, STUDENTS, THE GENERAL PUBLIC.

THEN WE ARE KNOWN AROUND THE COUNTRY AND EVEN BEYOND THE UNITED STATES FOR OUR EARTH SCIENCE EDUCATION PROGRAMS, PARTICULARLY IN TEACHER PROFESSIONAL DEVELOPMENT.

EVEN BEFORE THE PANDEMIC, WE HAD A PRETTY ROBUST ONLINE PRESENCE THAT DELIVERED COULD BE CONTENT AROUND THE WORLD.

IT HIT MUSEUMS PARTICULAR WILL I HARD.

AND WE SHUT DOWN WITH EVERYBODY ELSE IN MARCH OF 2020.

I HAVE TO SAY THAT I'M INCREDIBLY PROUD OF THE STAFF BECAUSE IN MARCH OF 2020, THEY LOOKED AT EACH OTHER AND SAID WE ARE CLOSED, WE HAVE TO GO ONLINE.

>> SINCE WE HAD PROGRAMS FOR SCHOOLS ALREADY, WE WENT ON WITH THAT, WE JUST ADAPTED TO VIRTUAL.

SO IF WE WERE TALKING ABOUT LOCAL GEOLOGY OR PAIL TOLLING, WE WE HAD A ROOM WHERE WE HAD ONE ON DISPLAY SO I COULD BRING IN EXHIBITS.

>> IT WAS IMPACTED SIGNIFICANTLY BECAUSE THE MAJORITY OF OUR PROGRAMS FOCUS ON GETTING PEOPLE TOGETHER AND COMING TO THE SITE AND SO IT WAS A REALLY BIG SHIFT FOR US TO MOVE TO A MOSTLY VIRTUAL PLATFORM.

SO ALL OF OUR EDUCATION PROGRAMS SHIFTED TO VIRTUAL.

SCHOOLS REALLY DIDN'T WANT TO BRING THEIR STUDENTS IN.

SO FOR PAST YEAR, WE HAD BEEN DOING VIRTUAL PROGRAMMING.

>> WE DIDN'T HAVE A TON OF VIRTUAL PROGRAMMING BEFORE AND IT WAS A LEARNING CURVE BUT WE HAD SOME GREAT CO-WORKERS OVER HERE AT THE MUSEUM THAT HELPED US OUT.

AND WE WERE ABLE TO MAKE THE SHIFT PRETTY SEAMLESSLY.

AS SOON AS THE PANDEMIC HAPPENED, WE MADE THE CHOICE TO LEAVE OUR GROUNDS AND TRAILS OPEN TO THE PUBLIC.

>> EVERY MUSEUM IN THE WORLD IS GOING TO BE MUCH MORE ONLINE IN ADDITION TO SERVING PEOPLE IN PERSON.

MANY MUSEUMS, AS YOU PROBABLY KNOW, LAID OFF A LOT OF PEOPLE.

WE WERE REALLY FORTUNATE.

THANKS TO THE HARD WORK OF OUR STAFF, THANKS TO THE GENEROSITY OF OUR DONORS AND ESPECIALLY THANKS TO THE PAYROLL PROTECTION PROGRAM, WE SURVIVED WITH VERY FEW LAYOFFS.

FINANCIALLY WE WEATHERED THE STORM AND WE ARE OUT THE OTHER SIDE IN PRETTY GOOD FINANCIAL SHAPE.

PEOPLE OBVIOUSLY WANT TO GET OUT AND SEE THINGS IN PERSON AND AS I SAID, WE HAVE A LOT OF NEW CONTENT FOR THEM TO COME AND SEE.

>> VERY EXCITING.

>> IT IS.

IT'S REALLY GOOD.

>> THERE HAS BEEN A BOOKSTORE ON THIS LOCATION FOR LIKE THREE DECADES OR MORE.

MY NAME IS LISA, I'M THE GENERAL MANAGER AT BUFFALO STREET BOOKS.

I DO A LOT OF EVERYTHING.

>> YOU WEAR MULTIPLE HATS AROUND HERE.

>> ABSOLUTELY.

>> WE BECAME COMMUNITY OWNED BOOKSTORE IN 2011.

MANY, MANY INDEPENDENT BOOKSTORES WERE GOING UNDER IN THAT 2008-2012 TIMEFRAME.

THAT WAS WHEN AMAZON JUST REALLY BOOMED.

INDEPENDENT BOOKSTORES ARE KNOWN FOR THEIR CURE RAITION,-- CURATION, HAVING THE BOOKS THEIR COMMUNITY WANT AND KNOWING OUR CUSTOMERS.

IT'S OUR JOB TO REPRESENT THE COMMUNITY.

SO IN OUR CHOICES FOR THE BOOKS THAT WE HAVE, WE ARE MAKING SURE THAT ANYBODY CAN LOOK AND SEE THEMSELVES AND FIND THE BOOKS THAT THEY'RE INTERESTED IN.

IT'S ABOUT CONNECTING TO OUR COMMUNITY AND BEING THERE FOR OUR COMMUNITY.

>> THERE IS SO MUCH JOY AND THERE IS SO MUCH BEAUTY IN BOOKS RIGHT NOW, ESPECIALLY FOR KIDS IT'S THE MOST EXCITING AREA OF WRITING IN SOME WAYS RIGHT NOW, THERE IS SO MUCH MORE DIVERSITY, SO MANY WRITERS OF COLOR BEING PUBLISHED AND THE STORIES ARE SO GREAT.

WE JUST WANT PEOPLE TO READ THEM BECAUSE WE ARE EXCITED ABOUT THEM.

RIGHT WHEN WE FIRST CLOSED, IT JUST SEEMED SMARTER TO JUST LIKE LET EVERYBODY OFF EXCEPT FOR ME BECAUSE ONE PERSON WAS ALLOWED TO COME IN UNDER NEW YORK STATE LAW SO I COULD RUN EVERYTHING.

I COULD RUN THE WEBSITE AND KEEP THINGS MOVING A LITTLE BIT.

AND THEN WE GRADUALLY ASKED PEOPLE BACK OVER TIME.

A BIG PART OF OUR INCOME COMES FROM AUTHOR EVENTS WHERE PEOPLE COME AND BUY A LOT OF BOOKS AND THAT WAS ALL GONE.

WE DID SWITCH AND DO A BUNCH OF ONLINE EVENTS AND VIRTUAL EVENTS AND THAT HAS BEEN REALLY FUN AND WE HAVE BEEN ABLE TO GET BIGGER AUTHORS BUT DOESN'T TRANSLATE INTO SALES IN THE SAME WAY SO THAT HAS BEEN A BIT OF A CHALLENGE, TOO.

EVERYTHING FEELS LIKE WE ARE LEARNING IT ALL OVER AGAIN, EVERY STEP WE TAKE.

HOW DO WE CREATE SYSTEMS THAT ALLOW US TO SUSTAIN OUR EXISTENCE?

I'M EXCITED TO TALK TO PEOPLE ABOUT THE UNIQUE ROLE THAT INDEPENDENT BOOKSTORES PLAY IN THEIR COMMUNITIES AS REAL CENTERS OF CULTURE AND ACTIVITY AND CONNECTION.

ALL OF US NEED THE SUPPORT OF OUR COMMUNITY SO JUST COME IN, EXPERIENCE WHAT THE DIFFERENCE IS, FIND OUT WHAT IT'S LIKE TO HAVE SOMEBODY HELP YOU HAND CHOOSE BOOKS AND APPRECIATE THE SELECTION THAT WE HAVE CHOSEN JUST FOR YOU.

>> ON THE EAST SIDE OF SYRACUSE, YOU WILL FIND COLLINS BARBER AND BEAUTY SHOP.

FROM HAIR CUTS, FIND OUT HOW HE IS GIVING BACK TO HIS COMMUNITY.

>> WE ARE IN OUR 53rd YEAR OF BUSINESS RIGHT NOW.

MY FATHER STARTED IT.

MY MOTHER STARTED THE BEAUTY SHOP.

I WAS LAST PERSON IN THE WORLD THAT WANTED TO BE A BARBER.

MY FATHER WANTED ME TO BE ONE.

I RAN AWAY FROM IT FOR A LONG TIME.

FOUND MYSELF BACK AT MY PARENTS HOUSE AFTER I HAD JUST QUIT A JOB.

AND MY FATHER TOLD ME TO COME ON AND GO WITH HIM ONE MORNING WHEN HE GOT UP AND I HAVE BEEN HERE EVER SINCE, 35 YEARS.

WE APPRECIATE WHEN PEOPLE RESPECT OUR BUSINESS.

OUR FATHER SET THE STANDARD FOR THAT AND WE ALWAYS WANT TO HAVE THE ATMOSPHERE WHERE, IF A GRANDMOTHER BROUGHT HER GRANDCHILD IN TO GET A HAIR CUT, SHE WOULD BE COMFORTABLE.

WE SHUT DOWN LIKE EVERYBODY ELSE FOR THREE MONTHS.

WE WEREN'T SURE WHAT TO EXPECT.

WE HAD NEVER SHUT DOWN LIKE THAT.

IT WAS UNEXPECTED.

WE ARE STILL SAYING IN BUSINESS.

THE BUSINESS IS STRONG.

WE THANK THE CUSTOMERS ASHED WE WERE CHECKING TEMPERATURES.

WE STILL DO.

WE DO CONTACT TRACING AND WE ASK CUSTOMERS TO CONTINUE TO WEAR THEIR MASKS WHEN THEY COME IN.

COVID IS STILL GOING ON.

SOME PEOPLE ARE STILL GETTING INFECTED EVEN WITH THE VACCINE IN THE BEGINNING WHEN THE VACCINE CAME OUT, I WAS ONE OF THE MOST SKEPTICAL PEOPLE AND AFTER TALKING TO MY WIFE, SHE WANTED TO DO IT AND WE DID IT TOGETHER WHEN WE HAD THE OPPORTUNITY.

IT WAS A POPUP CLINIC AT A LOCAL CHURCH WE GOT VACCINATED AND BECAUSE WE FELT LIKE WE WANTED TO PROTECT OURSELVES, BUT NOT ONLY THAT, WE WANTED TO PROTECT THOSE AROUND US AND PROTECT OUR CUSTOMERS HERE AT THE BARBER SHOP AND WE ACTUALLY GAVE FREE HAIR CUTS THAT DAY FOR THOSE WHO GOT VACCINATED.

BEFORE THE PANDEMIC, YOU KNOW, WE HAD A LOT OF-- WE DIDN'T GO BY APPOINTMENT.

SO ANYBODY COULD WALK IN ANY TIME AND SIT AND GET A HAIR CUT AND WAIT AS LONG AS THEY WANTED AND THAT CHANGED BECAUSE WE HAD TO GO TO AN APPOINTMENT SYSTEM WHERE WE COULDN'T HAVE AS MANY PEOPLE IN THE BUILDING BUT BACK THEN, THERE WAS A LOT OF FELLOWSHIP AND FRIENDLY TALK AND CHATTER, A LOT OF RELATIONSHIP BUILDING.

IT WAS LIKE A MEETING PLACE SOMETIMES MORE THAN A BARBER SHOP.

I MEAN THIS IS PRETTY MUCH HOME FOR US BECAUSE WE ARE HERE MORE THAN WE ARE HOME BUT WE WANT OTHER PEOPLE TO FEEL AT HOME WHEN THEY COME HERE.

MY FATHER BUILT THE BUSINESS THAT CREATED A LOT OF RESPECT FOR OUR FAMILY AND A LOT OF RESPECT IN THE COMMUNITY AS A WHOLE.

>> MY NAME IS HOLLY LOWERY, CHIEF OPERATIONS OFFICER AT OWE FEELIA'S PLACE AND CAFE, IT WAS A PLACE TO PROVIDE SUPPORT AND CONNECTION TO TREATMENT AND EDUCATION PROGRAMMING FOR ANYBODY WHO IS IMPACTED BY EATING DISORDERS, BODY DISSATISFACTION AND BODY OPPRESSION SO ALL THAT WORK IS MADE POSSIBLE IN PART BY THE CAFE.

THE CAFE PRIMARILY DOES BREAKFAST AND A LITTLE BIT OF LUNCH.

WE DO, MOST WELL KNOWN FOR OUR EGG BISCUIT SANDWICHES.

THE STORE FOUNDERS, BOTH OF HER DAUGHTERS STRUGGLED WITH EATING DISORDERS GROWING UP AND SHE REALIZED ALL OF THE DIETING AND SORT OF YO-YOING OVER THE YEARS HAD A BIG IMPACT.

SHE PUT OUT A CALL TO THE NUTRIENT TO SEE IN ANYBODY EXPERIENCED THE SAME STRUGGLE AND THE RESPONSE FROM THE COMMUNITY WAS OVERWHELMING.

I WANT TO SAY ANNUALLY WE SUPPORT FOLKS WITH OUR SUPPORT SERVICES OVER THE PHONE AND IN PERSON, PROBABLY 300 TO 500 A YEAR THAT WE SERVE IN THAT CAPACITY.

DOUBLE THAT IN OUR SUPPORT GROUPS EVERY YEAR.

WE ARE SO GRATEFUL FOR THE SUPPORT OF THE COMMUNITY WHEN IT COMES TO, I MEAN EVERY WAY THEY SUPPORT US, BUT ONE OF THE SMALLEST THINGS WE DON'T TAKE FOR GRANTED IS WHEN SOMEBODY COMES THROUGH THE CAFE DOORS AND STOPS FOR A CUP OF COFFEE OR INVITES A FRIEND FOR LUNCH, IT GOES A LONG WAY.

SO WE WERE FORCED TO CLOSE OUR DOORS FOR ABOUT THREE MONTHS.

WE JUST COULDN'T FIGURE OUT HOW DO WE MAINTAIN OUR BUSINESS WHILE KEEPING PEOPLE SAFE.

WE CLOSED OUR DOORS AND TRIED TO START REIMAGINING HOW DO WE COME OUT OF THIS, HOW DO WE SURVIVE THIS.

WE STARTED DOING SOME TAKE AND BAKE ORDERS.

BEFORE WE CLOSED OUR DOORS WE PUT OUT A CALL TO THE COMMUNITY SAYING ANYTHING YOU CAN DO TO SUPPORT US BECAUSE THE CAFE, FOLKS CAME IN AND BOUGHT US OUT.

I WANT TO SAY BETWEEN 10 AND $15,000 IN THE LAST FEW DAYS OF JUST FOLKS COMING AND GIVING AND, YOU KNOW, IT WAS REALLY BEAUTIFUL.

BEFORE COVID, THE CAFE PROVIDED ABOUT 35% OF OUR ANNUAL BUDGET FOR OPHELIA'S PLACE.

WITH WE REOPENED IN JULY 2020, THAT NUMBER WAS WAY DOWN AND IT HAS SLOWLY BEEN GROWING OVER TIME AS WE HAVE BEEN TRYING TO FIGURE OUT HOW DO WE BECOME MORE EFFICIENT, HOW DO WE, YOU KNOW, MEET THE NEEDS OF THE COMMUNITY WHILE ALSO HELPING OUR STAFF STAY WELL AND WE ARE STILL LEARNING, STILL TRYING TO FIGURE IT OUT JUST LIKE ANYBODY.

WE HAVE BEEN ABOUT COMMUNITY BUT THIS PAST YEAR HAS BROUGHT IT TO THE FOREFRONT.

WE NEED COMMUNITY.

WE NEED TO COME TOGETHER.

WE NEED TO LEAN INTO ONE ANOTHER AND SO I THINK THAT'S BEEN ONE OF THE POSITIVITY, POSITIVES FOLKS REALIZING WE NEED ONE ANOTHER.

I HOPE THAT'S THE FABRIC OF OUR CULTURE GOING FORWARD ONCE THE PANDEMIC STARTS TO SLOW DOWN A LITTLEBY.

WE COULDN'T HAVE SURVIVED THE PANDEMIC WITHOUT THE SUPPORT OF THE COMMUNITY AND WE ARE SO GRATEFUL FOR THAT AND LOOK FORWARD TO CONTINUING TO BE A SAFE PLACE FOR PEOPLE TO COME AND BE TOGETHER.

>> MY NAME IS KRISTINA SAUVE, I HAVE BEEN HERE SINCE 2005, 16 YEARS NOW.

SINCE 1982, CAN DON'T FEDERAL HAS BEEN BRINGING COMMUNITY FINANCE TO THE MULTICULTURAL NEIGHBORHOODS.

SEE FIRSTHAND HOW THIS ORGANIZATION IS HELPING SMALL BUSINESSES THRIVE IN CENTRAL NEW YORK.

>> SO COOPERATIVE FEDERAL IS A DEVELOPMENT COMMUNITY CREDIT UNION FOUNDED IN SYRACUSE.

WE HAVE FOUR COMMUNITY OFFICES AND THE WAY THAT I LIKE TO SUMMARIZE OUR MISSION IS WE USE THE TOOLS OF FINANCE TO WORK FOR SOCIAL, ECONOMIC AND RACIAL JUSTICE.

AND BECAUSE WE ARE PARTICULARLY FOCUSED ON COMMUNITY DEVELOPMENT AND ON RACIAL AND SOCIAL EQUITY, ONE OF THINGS WE NOTICED AND WE WERE SEEING ACROSS THE COUNTRY BY AUGUST OF 2020, IS THAT MINORITY COMMUNITIES WERE BEING DISPROPORTIONATELY IMPACTED BY COVID AND THIS IS NOT ONLY HEALTH WISE BUT ALSO IN TERMS OF SMALL BUSINESSES, TOO.

SUCH THAT AT THAT POINT IN TIME, BLACK-OWNED SMALL BUSINESSES WERE CLOSING AT A RATE OF 42%.

LATINO AND LATINA OWNED SMALL BUSINESS 32% COMPARED TO THEIR WHITE COUNTERPARTS AT 17%.

WE WORKED WITH SMALL BUSINESSES HELPING THEM DO EVERYTHING NEEDED TO GET THE PACKET READY TO SUBMIT FOR PPP, FINDING THE PAPERWORK THAT WAS FEEDED, ANSWERING QUESTIONS, PULLING ALL OF THE DOCUMENTS TOGETHER SO WE WERE ABLE TO ULTIMATELY CONNECT SMALL BUSINESSES, LOCAL SMALL BUSINESSES TO 1.5 MILLION IN PPP LOANS.

WAS WE ARE THINKING ABOUT, YOU KNOW, AS THINGS START TO GET SLOWLY BACK TO NORMAL, RIGHT OR FEELS LIKE NORMAL, IS THAT THE NUMBER OF SMALL BUSINESSES OWNED BY PEOPLE OF COLOR, THAT CLOSED DURING THE PANDEMIC.

WE ARE THINKING ABOUT RECOVERY AND WHAT IS RECOVERY LOOK LIKE AND HOW CAN WE PLAY A PART?

WHAT CAN WE DO TO ENSURE A A MORE EQUITABLE RECOVERY FOR MINORITY-OWNED BUSINESSES AND WOMEN-OWNED BUSINESSES, LOW INCOME BUSINESS OWNERS?

SO WE ARE EXCITED ABOUT THAT BECAUSE WE HAVE A SPECIAL FUND FOR THAT.

OUR BUSINESS OPPORTUNITY FUND LAST YEAR, WE DID ABOUT $800,000 IN LOANS THERE AND OVER 86% WERE TO MINORITY AND WOMEN-OWNED BUSINESSES.

WE WILL BE GROWING THAT THIS YEAR WITH FUNDING FROM EMPIRE STATE DEVELOPMENT AND ONONDAGA COUNTY THE ALLIANCE FOR INCLUSION TO DO MORE AND DO OUR PART TO ENSURE A MORE JUST RECOVERY EFFORT.

>> MY NAME IS DOUG, I'M THE PRESIDENT OF THE BOARD OF DIRECTORS FOR THE SKANEATELES FESTIVAL.

A MONTH-LONG MUSIC FESTIVAL THAT IS HERE AND HAS BEEN HERE FOR OVER 40 YEARS AND FOLKS JUST A VARIETY OF DIFFERENT TYPES OF GENRES OF MUSIC.

EVERY YEAR IT'S SOMETHING NEW AND DIFFERENT.

WE TRY TO FOCUS ON HAVING A DIVERSE SERIES OF TALENT THAT COMES THROUGH FROM ALL OVER THE WORLD.

WE THINK OF OURS AS OURSELVES AS SHARING WORLD CLASS MUSIC BY THE LAKE WHICH IS OUR TAG LINE AND WE TRY TO LIVE UP TO THAT AS MUCH AS POSSIBLE.

BUT THE HALLMARK OF THE FESTIVAL REALLY IS HOSPITALITY, FRIENDSHIP, COMMUNITY AND BRINGING GREAT MUSIC TO THE REGION.

♪ ♪ (JAZZ MUSIC PLAYING) >> A LOT OF LOCAL MUSICIANS WILL BE EMPLOYED IN ORDER TO HELP MAKE THAT HAPPEN.

PEOPLE WHO HAVE BEEN PART OF THIS ORGANIZATION AND PERFORMED WITH US FOR MANY, MANY YEARS.

AS WELL AS KEY TALENT FROM A VARIETY OF DIFFERENT PLACES.

LIKE EVERY PERFORMING ARTS ORGANIZATION, WE ARE ASKING OURSELVES, HOW DO YOU DO LIVE PERFORMANCES IN THE MIDDLE OF A GLOBAL PANDEMIC?

AND THE ANSWER IS YOU DON'T.

IT'S IMPOSSIBLE.

SO WHAT DO DO YOU?

YOU START RETHINKING THINGS.

SO WE SUFFOLK USED MOSTLY ON WHAT MUSICIANS WERE DOING IN TERMS OF RETHINKING HOW THEY DID THINGS FROM HOME AND USED TECHNOLOGY AND LIVE STREAMING EVENTS AND THINGS LIKE THAT AS A WAY TO PROVIDE SOMETHING IN A WORLD WHERE NOBODY COULD GET TOGETHER.

COMMUNITY IS WHAT WE ARE ALL ABOUT, GETTING TOGETHER IS WHAT WE ARE ALL ABOUT AND IT'S HARD TO DO THAT IF YOU CAN'T LEAVE YOUR HOUSE.

AND SO WE DECIDED SOMETIME AROUND MAY OF 2020, THAT WE DIDN'T WANT TO THIS THE SEASON GO BY WITHOUT DOING SOMETHING.

SO WAS WE DID WAS WE PARTNERED WITH WCNY ACTUALLY.

AND DID A SERIES OF CONCERTS THAT WERE BROADCAST ON SATURDAY EVENINGS FROM YOUR SOUND STAGE.

THE OLD ADAGE THAT NECESSITY IS THE MOTHER OF INVENTION.

WELL, IF COVID DID TEACH US ANYTHING, IT'S A METAPHOR SPECIFICALLY FOR COVID.

PEOPLE INVENTED ALL DIFFERENT KINDS OF WAYS TO BE ABLE TO CONTINUE THEIR CRAFT AND TO SHARE.

I THINK THAT'S, FOR ME, THE MOST EXCITING THING ABOUT THE WHOLE THING.

>> WE ARE A SECOND GENERATION FEMALE OWNED FAMILY BUSINESS.

MY NAME IS PAM AND I'M THE STUDIO MANAGER AT BIG BLUE NORTH RECORDING STUDIO.

MY DAD OPENED THIS PLACE IN 2003 AS CASTLE RECORDING STUDIO AND I WAS AROUND TO HELP HIM GET IT OFF THE GROUND, LAUNCH IT AND WHEN HE RETIRED IN 2013, MY HUSBAND JEFF AND I TOOK IT OVER.

>> I'M JEFF AND I'M THE AUDIO ENGINEER AND CO-OWNER OF BIG BLUE NORTH RECORDING STUDIO.

>> PEOPLE CAN COME AND STAY WITH US FOR MONTHS AND WEEKS AT A TIME AND MAKE A RECORD.

>> WHAT WE DECIDED TO DO IS SAY YOU HAVE THE RUN OF THE WHOLE PLACE.

A WHOLE CHURCH.

UPSTAIRS AND DOWN.

THE RESIDENCE IS ALL YOURS WHILE YOU ARE HERE.

IT'S A FULL ON ROCK AND ROLL FANTASY CAMP.

>> DURING OUR COVID RECESS WE WERE CLOSED FOR NINE MONTHS SO WE TOOK THAT TIME TO DO ANYTHING THAT WE COULD CLEAN OR PAINT OR FIX WE DID.

A LOT OF US DIDN'T QUALIFY FOR ANY OF THE TYPICAL STIMULUS, LIKE WE DID NOT QUALIFY.

WE DON'T HAVE TYPICAL PAYROLL.

WE DIDN'T QUALIFY FOR THAT STUFF.

SO YOU MAKE IT WORK, YOU KNOW.

HOW BADLY DO YOU WANT TO DO THIS?

IF YOU WANT TO DO IT, YOU MAKE IT WORK.

AND THERE ARE TWO WAYS YOU REALLY HAD TO GRAPPLE WITH COVID.

YOU HAD TO DO IT FINANCIALLY OBVIOUSLY AND YOU ALSO HAD TO DO IT EMOTIONALLY.

>> WE KIND OF KNEW WE WOULD BE ABLE TO NAVIGATE IT BECAUSE WE COULD DO WORK THAT CAME TO US ONLINE, MIX WORK OR SOME, YOU KNOW, OTHER FLAVOR.

>> JUST STAYING OPEN, I THINK, WAS OUR BIGGEST ACCOMPLISHMENT.

AND I THINK PRETTY MUCH EVERYBODY THAT YOU ARE TALKING TO ON THIS PROGRAM WILL SAY THE SAME THING.

>> ENDURE.

>> JUST BEING OPEN.

>> THE WHOLE INDUSTRY, OBVIOUSLY THE WHOLE WORLD, THE WHOLE PLANET.

BUT ARTS INDUSTRY AND MUSIC INDUSTRY REALLY TOOK IT ON THE CHIN.

WE PICKED UP WHEN IT STARTED TO SETTLE DOWN AND VACCINATIONS STARTED TO BECOME MORE PREVALENT BUT I WOULDN'T SAY IT'S BACK TO NORMAL BY ANY STRETCH.

>> I WOULD SAY, JUST OVERALL, IT'S REALLY IMPORTANT THAT EVERYBODY SUPPORT ALL OF YOUR LOCAL INDEPENDENTLY OWNED BUSINESSES NO MATTER WHAT THEY ARE.

THEY HAVE HAD A REALLY INORDINATELY HARD TIME WEATHERING THIS PANDEMIC.

AND LIKE I SAY, A LOT OF US DIDN'T QUALIFY FOR THE TRADITIONAL STIMULUS.

>> I'M BRIAN ISABELLE AND I'M A PERSONAL CHEF.

I SPENT A LOT OF TIME WITH MOM IN THE KITCHEN.

I'M 100% IRISH, COME FROM AN IRISH BACKGROUND.

MADE A LOT OF DIFFERENT IRISH DISHES BUT WE ALSO WERE BROKE SO WE LEARNED HOW TO MANAGE THINGS THAT WERE CHEAP.

I GREW UP EATING NOODLES AND BUTTER.

AS I WENT THROUGH THE WHOLE PROGRAM AT BOCES AND LEARNED HOW TO MIX DIFFERENT FLAVORS AND THIS GOES WITH THAT, PEOPLE DESERVE THIS.

THEY DESERVE THIS.

YOU KNOW, YOU WOULD BE SURPRISED AT HOW MANY EXECUTIVES YOU SEE THAT COME HOME AND THESE PEOPLE MAKE A LITTLE BIT OF BANK AND THEY EAT CEREAL.

THAT'S NOT FEASIBLE TO ME.

I STARTED OUT SMALL.

THE MEAL PREP DELIVERY SERVICE OF MY BUSINESS, I STARTED OUT AT FIVE FEELS AND I JUST DID THAT TO HELP OUT A FRIEND.

I FELT BAD.

SHE SUFFERED FROM DEMENTIA, SO I DELIVERED FIVE MEALS TO HER.

HER FRIENDS CALLED ME FOUR DAYS LATER AND IT WENT FROM FIVE MEALS TO 20 MEALS.

WE NOW DELIVER OVER 400 MEALS.

OUTGROWN THREE COMMERCIAL KITCHENS.

SO WHEN THE PANDEMIC HAPPENED, THERE WAS A DECREASE OF GOING INTO RESTAURANTS AND A NEED TO STAY HOME.

YOU HAVE A LOT OF RESTAURANTS CLOSING THEIR DOORS, WRAPPING UP BUSINESS, GOING OUT OF BUSINESS AFTER 40 YEARS OF SOMETHING, I'M DONE.

THIS WAS A HARD HIT.

BUT WE STILL NEED TO EAT.

SO WHAT I DID WAS BROUGHT A SERVICE TO PEOPLE.

THIS WEEK WE HAVE 188 MEALS GOING OUT TO CENTRAL NEW YORK.

AND WE COVER FROM FULTON TO CAZENOVIA.

HALF OF THEM SAY I DIDN'T EVEN KNOW THIS WAS A THING.

SIX MONTHS AGO WE DENATED OVER 4-- DONATED 400 MEALS TO THE COVID ESSENTIAL WORKERS UP AT YOUR FOUR HOSPITALS HERE.

WE HAVE WORKED HAND IN HAND SOLIDLY WITH THE GIRL SCOUTS.

I SHOWED THEM HOW TO SET A TABLE.

THIS IS WHY THE SALAD FORK GOES ON THE RIGHT.

THEN I GOT THEM IN A SMALL KITCHEN AND SAID WE ARE GOING TO MAKE PIZZA.

AND THEY EAT IT AND IT'S JUST, THEIR EYES LIGHT UP.

SO MAYBE ONE TIME A FUTURE CHEF HOPEFULLY.

>> WE ARE INVITING EVERYONE TO COME AND EXPERIENCE THE NEW NORTH SIDE.

THEY CAN COME AND TASTE SOMETHING NEW ON THE NEW NORTH SIDE.

WE ARE THE GATEWAY TO MANY NATIONS.

WE HAVE MARKETS, RESTAURANTS AND BAKE RIS WITH ALL SORTS OF CUISINE BECAUSE WE HAVE NEW AMERICANS WHO HAVE MADE THEIR HOME HERE FOR GENERATIONS.

YOU CAN COMPARE SOMETHING NEW ON THE NORTH SIDE.

WE HAVE LOCAL TALENT.

WE HAVE NATIONAL NAMES.

ALL AT LIVE MUSIC VENUES.

IC-- YOU CAN COME BUY SOMETHING NEW ON THE NORTH SIDE, GIT GIFTS, HOUSEHOLD GOODS, HAPPENED MADE ITEMS AT A VARIETY OF DIFFERENT SHOPS AND MARKETS.

YOU CAN TRY SOMETHING NEW ON THE NORTH SIDE.

COME SEE OUR ANTIQUE MARKETS, COME SEE THE BARBER SHOPS, SALONS, WE HAVE A WOMEN'S WELLNESS CENTER.

IT'S JUST DEDICATED FOR WOMEN TO TAKE CARE OF THEMSELVES AND SO MUCH MORE.

SYRACUSE'S NORTH SIDE IS ONE OF THE MOST VIBRANT, INTERESTING AND EXCITING NEIGHBORHOODS IN OUR CITY.

THERE ARE LOTS OF GREAT PLACES TO GO IN SYRACUSE BUT IF YOU WANT TO TRY SOMETHING NEW, COME SEE THE NORTH SIDE.

>> MY NAME IS CATHY AND I OWN CATHY'S COOKIE KITCHEN AND I BAKE AND MANAGE THE STORE AND GO OUT AND SELL COOKIES.

I WORKED IN THE SYRACUSE CITY SCHOOL DISTRICT FOR 16 YEARS AND WORKED WITH KIDS IN THE AFTER SCHOOL PROGRAM AND I THOUGHT I WOULD LIKE TO DO SOMETHING DIFFERENT AND STARTED THIS PART TIME IN MY HOME, AND IT JUST GREW TO THIS.

I WOULD DO EVENTS, FARMERS MARKETS, THAT KIND OF STUFF, FAIRS, FESTIVALS AND THEN IT GREW TO WHOLESALE, RETAIL SALES AND I GOT A LOAN AND OPENED THE STORE.

>> TELL ME ABOUT THE DAY TO DAY.

HOW MANY COOKIES DO YOU MAKE IN A DAY?

>> OH MY GOODNESS, WE PROBABLY MAKE AND SELL ABOUT 60 DOZEN A DAY.

WE WAKE-- WE BAKE EVERYTHING FOR WALK-IN BUSINESS AND THEN WE HAVE ORDERS THAT WE DO AND WE HAVE WHOLESALE BUSINESS.

>> HOW HAS THE PANDEMIC IMPACTED YOUR BUSINESS HERE?

>> THE FIRST IMPACT WAS THE DAY THAT SYRACUSE UNIVERSITY CLOSED.

AND THAT EVERYTHING JUST SHUT DOWN.

OUR PHONE RINGS OFF THE HOOK FOR S.U.

PARENTS AND THEY ORDER STUFF TO SEND THEIR KIDS.

THE PHONES JUST STOPPED RINGING AND EVERYTHING JUST STOPPED.

THEN WE LOST ALL THE WHOLESALE BUSINESS.

EVERYTHING JUST CAME TO A COMPLETE HALT.

AND I JUST TEXTED ALL MY EMPLOYEES AND I JUST SAID, YOU KNOW, LET'S JUST WAIT AND SEE WHAT HAPPENS.

DON'T COME IN.

AND I JUST RAN EVERYTHING MYSELF.

AND THEN I FILLED OUT ALL THE APPLICATIONS FOR THE PPP LOAN AND ALL THAT.

AND SO I TOOK THOSE TWO WEEKS AND THAT'S WHAT I DID AND THEN I JUST REOPENED.

>> I UNDERSTAND THAT EVEN DURING ALL THE DIFFICULTIES, YOU WERE USING THE PANDEMIC TO GIVE BACK TO THE COMMUNITY.

CAN YOU TALK A LITTLE BIT ABOUT THAT?

>> WE HAVE ALWAYS WRAPPED INDIVIDUALLY WRAPPED OUR COOKIES FOR WHOLESALE.

AND JUST FOR DIFFERENT OCCASIONS SO THAT BECAME A REQUIREMENT FOR THE PANDEMIC.

SO WE WERE GETTING CALLS ALL THE TIME FOR ORDERS TO GO TO THE HOSPITALS, TO THOSE POLICE, THE RESCUE MISSIONS, TO ALL OF THESE INDIVIDUALS THAT WERE INVOLVED IN HELPING WITH THE PANDEMIC.

YOU KNOW, WE GIVE COOKIES EVERY WEEK TO AL-AMIN, TO SANDWICH SATURDAYS.

>> SHE CALLED ME AND SHE SAID SHE WOULD SHE LOVED THE WORK I WAS DOING AND WANTED TO DONATE SOME COOKIES.

I CAME HERE AND SAID I'M LOVING THIS PLACE.

COOKIES EVERYWHERE.

THE COOKIES SHE IS BRINGING OUT OF THERE IS REALLY PUTTING A SMILE ON THE HOMELESS COMMUNITY.

WHEN YOU SEE PEOPLE LEAVING WITH A BEAUTIFUL SMILE ON THEIR FACE AND THEY MAKE COMPLIMENTS ABOUT THE COOKIES AND EVERYTHING ELSE, IT BRINGS JOY TO ME.

THIS IS WHAT COMMUNITY LOOKS LIKE.

>> WHAT ARE YOU MOST EXCITED ABOUT FOR THE FUTURE OF CATHY'S COOKIE KITCHEN?

>> EXCITED TO GROW AND EXPAND.

IT WOULD BE NICE WHEN THINGS STABILIZE.

>> MY NAME IS TAI SHAW, I'M THE OWNER OF C CY UNIFORMS PLUS.

-- CNY UNIFORM PLUS.

WE ARE THE HEADQUARTERS OF THE PROFESSIONAL HEALTHCARE PAINFUL PAIRL AND THAT'S THE MAIN.

WE SELL AND DO SCREEN IMPRINTING AND EMBROIDERING AND PPE AND ACCESSORIES LIKE STETHOSCOPE, WATCHES, EVERYTHING THAT IS NECESSARY FOR THE HEALTHCARE VEA.

I AM VIETNAMESE.

I AM ONE OF THE PEOPLE WHO CAME TO AMERICA IN 1982.

NOW I AM THE PRESIDENT OF THE VIETNAMESE COMMUNITY AS WELL.

AND ALSO I AM ALSO THE VICE PRESIDENT FOR THE NEW AMERICAN FORUM.

FOR THOSE NOT FAMILIAR WITH THAT, WE HAVE 10 OF US, WE SPEAK 24 LANGUAGES AND WE FORM A LITTLE SMALL UNITED NATIONS.

WE SAY HERE, WE ALL PUT OUR MIND TOGETHER AND WE TRY TO DO OUR BEST TO BE THE VOICE TO THE ONES THAT ARE NOT HEARD AND WE ARE PUSHING FOR DIVERSITY.

HOW DID THE COVID AFFECT MY BUSINESS?

I'M REALLY LUCKY AND FORTUNATE THAT WE ARE DEEMED TO BE ESSENTIAL, SO WE DIDN'T HAVE TO SHUT DOWN.

BUT BUSINESS DID SLOW DOWN.

FORTUNATELY WE CREATED MASKS, CUSTOM MASKS.

AT THE TIME EVERYTHING SHUT DOWN, WE HAD A BACK STACK OF UNIFORMS SO WE TOOK UNIFORMS AND CREATED MASKS AND AS YOU CAN SEE BEHIND ME, WE EMPLOYED A LOT OF THE NEW AMERICANS.

SO THOSE MASKS BEHIND ME ARE MADE LOCALLY HERE FOR DIFFERENT COUNTRIES: THAT'S HOW I SURVIVED THROUGH THE 2020 COVID.

HOPING THAT EVERYBODY GETS THE COVID-19 SHOT AND WEAR MASKS, NOT JUST FOR ME BUT I DON'T CARE WHERE YOU GET MASKS, WEAR MASKS BECAUSE MASKS HELP PROTECT PEOPLE AFTER THIS AND SCHOOLS STARTING, WE HAVE TO BE REALLY CAREFUL.

SO BE VIGILANT.

IF YOU KNOW PEOPLE HAVE NOT BEEN VACCINATED, THEY NEED HELP, COME SEE ME HERE ANY TIME.

IF YOU DIDN'T GET VACCINATED FOR WHATEVER REASON IT IS, MEDICAL, YOU KNOW, UNDERLYING HEALTHCARE, WEAR MASKS AND PROTECT YOURSELF.

>> MY NAME IS MATTHEW DIED DYDO AND I OWN MATTHEWS SALON SPA IN BUSINESS FOR 35 YEARS NOW.

MY GRANDFATHER WAS A POLISH IMMIGRANT WHO CAME TO THIS COUNTRY WHO CAME HERE WITH NOTHING AND I HUNG OUT AT THE BARBER SHOP 24/7.

HE WAS MY HERO AND WHEN HE PASSED AWAY I WAS PROBABLY 15 OR 16 YEARS OLD.

ONE OF HIS BARBERS HE HIRED WHEN I WAS FIVE HANDED ME TWO BOXES AND INSIDE WERE THE ELECTRIC CLIPPERS AND I NEVER LOOKED BACK.

I ALWAYS KNEW I WANTED TO BE A HAIR DRESSER BARBER AND OWN MY OWN BUSINESS.

WE ARE AN AVEDA CONCEPT SALON.

IT WAS THE FIRST GREEN COMPANY.

THEIR PRODUCTS ARE CREATED FROM PLANTS WITHOUT PETROCHEMICALS SO WE HAVE ALWAYS HAD A CONNECTION WITH THE ENVIRONMENT AND COMMUNITY BECAUSE OF THIS COMPANY BUT WHAT MAKES US DIFFERENT IS HOW WE TRULY CARE ABOUT PEOPLE.

WHEN THEY COME HERE, THEY RECEIVE A SCALP MASSAGE, HOT TOWEL ON THEIR SHOULDERS AND IT'S JUST THEIR TIME AND WE REALLY ENJOY IT AND WE TAKE PRIDE IN IT.

>> SHIFTING TO THE PANDEMIC, THAT HAD A HUGE IMPACT ON BUSINESSES LIKE YOURS.

CAN YOU TALK ABOUT THE IMPACT?

>> WE CLOSED MARCH 19, THE WEEK BEFORE THE GOVERNOR CLOSED DOWN.

BECAUSE WE WEREN'T FEELING SAFE AND THE VERY NEXT WEEK I COULD NOT MAKE PAYROLL.

I COULDN'T PAY MY STAFF AND THEY'RE THE MOST IMPORTANT.

THE STAFF IS THE MOST IMPORTANT TO YOU.

BECAUSE YOU ARE SPOP FOR THEM.

-- YOU ARE RESPONSIBLE FOR THEM AND WE DIDN'T REOPEN UNTIL JUNE 30.

WE WERE COMPLETELY SHUT DOWN AND IF IT WASN'T FOR THE GOVERNMENT GRANT, THE PPP GRANT, NO WAY.

WE WOULD HAVE BEEN OUT OF BUSINESS.

I DON'T LOOK AT THIS SALON AS MY BUSINESS: IT IS A CULTURE THAT I RAISE MY FAMILY BUSINESS.

IT'S A PART OF ME.

IT'S NOT A JOB.

IT'S TRULY ME.

IT'S EVERYTHING.

AND THAT IS WHAT WAS SNATCHED AWAY: AND THE EMOTIONAL IMPACT WAS DEVASTATING.

SO I HAD TO MAKE SOME REALLY DIFFICULT CHANGES.

IT WASN'T UNTIL THE VACCINE THAT BUSINESS REALLY STARTED TO PICK UP.

IT WAS REALLY HARD BUT THEY PULLED TOGETHER AND WE ARE STILL HERE: I THINK BEING PART OF THE COMMUNITY FOR SO LONG, IT'S REALLY NICE.

A LOT OF PEOPLE EMAILED IN GIFT CARDS TO SUPPORT US BEFORE WE KNEW ANYTHING ABOUT PPP.

THEY WERE JUST BUYING FUTURE APPOINTMENTS AND IT WAS REALLY TOUCHING.

AND I'M JUST MOST EXCITED TO JUST COME TO WORK EVERY DAY.

TREATING PEOPLE LIKE WE WANT TO TREAT THEM, LIKE WE USED TO AND HAVE THE CAMARADERIE IN THE 15 LAN SALON AND LEARN ABOUT OTHER PEOPLE'S LIVES AND LISTEN TO OTHER PEOPLE.

>> CAZENOVIA ARTISANS IS A CO-OP THAT COMPRISES 23 LOCAL ARTISTS.

ALMOST EVERYBODY IS FROM A 30-MILE RADIUS OF HERE.

OUR MISSION IS TO CREATE ART AND TO USE THIS OUTLET AS A GALLERY TO DISPLAY AND SELL OUR WORK.

WE ARE CELEBRATING OUR 20th YEAR HERE IN EXYEAR.

MY NAME IS DAVE EICHORN.

I'M A RETIRED METEOROLOGIST FROM SYRACUSE AND IN MY RETIREMENT, I BUILD FURNITURE AND I'M A MEMBER OF THE CAZENOVIA ARTISANS CO-OP.

WE HAVE A VARIETY OF DIFFERENT STYLES OF PAINTING, ACRYLICS, WATER COLORS, ALL KINDS OF WORK ON THE WALL HERE.

WE HAVE POTTERS HERE, GLASS WORKS, JEWELERS, FABRIC ARTISTS.

SHUTTING DOWN WAS TERRIBLE.

ABSOLUTELY TERRIBLE.

YOU KNOW, WE TOOK A FINANCIAL HIT BECAUSE OF THAT.

I THINK THE THING THAT AT LEAST EMOTIONALLY KEPT US GOING IS WE KEPT WORKING, KEPT PRODUCING WHEN WE WOULD REOPEN.

THERE WERE DAYS WE HAD TO COME IN HERE TO TAKE UP THE MAIL OR ANSWER EMAILS OR JUST TO MAKE SURE THE SHOP WAS OKAY AND WALKING IN HERE WAS JUST, IT WAS EMOTIONAL.

IT WAS LIKE I CAN'T BELIEVE THIS IS CLOSED.

YOU KNOW, WHEN YOU PUT YOUR HEART INTO ART, YOU PUT YOUR SOUL INTO IT AND TO JUST HAVE IT SITTING HERE IN A DARK PLACE, ESPECIALLY DURING YOU KNOW, STILL LATE WINTER AND EARLY SPRING WHEN THIS WAS ALL GOING, SO TO OPEN BACK UP AGAIN IN JULY WAS, IN ITS OWN RIGHT, A CELEBRATION.

A LOT OF PERSONAL SACRIFICE AND SWEATS EQUITY HAD GONE INTO SUSTAINING OUR LIVELIHOOD AND THE PAYOFF NOW IS THAT WE ARE THRIVING.

A LOT OF PEOPLE NOW KNOW ABOUT US THAT DIDN'T KNOW ABOUT US BEFORE.

BUT IT TOOK THAT EXTRA EFFORT.

IT TOOK THAT EXTRA WORK.

YOU KNOW, IT'S NOT UNIQUE TO US.

WE DON'T HAVE A CORNER ON THE MARKET OR THAT EMOTIONALITY.

EVERYBODY FELT THAT, I'M SURE AND I'M PROBABLY A LOT OF PEOPLE WATCHING THIS RIGHT NOW ARE NODDING THEIR HEADS YEAH, THAT WAS US.

NOW WE ARE ACTUALLY SHOWING SOME GROWTH, AND WHICH IS REALLY EXCEEDING WHAT OUR EXPECTATIONS WERE.

I THINK WE ARE NOW IN A POSITION TO BE OPTIMISTIC ABOUT THE FUTURE.

THERE IS STILL UNKNOWNS.

BUT WE SORT OF FEEL, AND I THINK A LOT OF PEOPLE PROBABLY FEEL THIS WAY, WE ARE A LITTLE MORE EXPERIENCED IN OR DEALING WITH THIS NOW AND I THINK THAT'S GIVING US COURAGE.

SO WE'VE GOT A PULSE AND WE ARE HAPPY ABOUT THAT.

>> AT CNY JAZZ CENTRAL, YOU WILL HEAR SOME OF THE BEST JAZZ TUNES AROUND BUT BEYOND THE TRUMPETS AND SNARE DRUMS YOU WILL FIND AN ORGANIZATION THAT IS HARD AT WORK FOR SYRACUSE'S URBAN YOUTH.

♪ ♪ >> THINK OF OUR ARTS ORGANIZATION AS A REGIONAL PERFORMING ARTS ORGANIZATION LIKE A SYMPHONY OR AN OPERA.

WE HAVE A WINTER SEASON OF VARIOUS SERIES OF EVENTS.

WE GO INTO THE SCHOOLS TO DO ARTS AND EDUCATION PERFORMANCES.

WE ALSO PULL THEM OUT TO TEACH THEM IN A WORKSHOP THAT TAKES PLACE EVERY YEAR AT THE STATE FAIR AND WE HAVE A BUSY SUMMER SEASON LIKE A SYMPHONY OR AN OPERA THAT YOU MIGHT SEE PERFORMING IN THE PARK.

WE HAVE AN INNER CITY CONCERT SERIES AND A LARGE FESTIVAL THAT DOMINATES OUR SUMMER SERIES.

WE DO A LOT MORE BUT BASICALLY THAT'S IT.

>> IN A SHUT SHELL THAT'S WHAT YOU GUYS DO.

>> I DID AN ALL CITY JAZZ CONCERT FOR THE SYRACUSE CITY SCHOOL DISTRICT.

I THOUGHT OF IT AS A HOBBY BUT THE MORE I DID IT, I REALLY ENJOYED IT.

>> I WAS ONE OF THOSE KIDS WHERE (INAUDIBLE) THERE WERE BANDS INSIDE PLAYING.

I WAS DRAWN TO THAT.

HERE IT IS ALMOST 50 YEARS LATER.

I CAN TELL YOU THAT WE WERE AFFECTED AS MUCH AS ANY OTHER ARTS ORGANIZATION BY THE PANDEMIC.

IT WAS AN INSTANT SHUTDOWN.

WE HAD TO DO SOMETHING TO SALVAGE OUR PROGRAMMING.

WE JUST DIDN'T WANT TO PACK UP OUR TENT AND GO AWAY.

SO AS QUICKLY AS POSSIBLE, WE APPROACHED AS MANY GRANT SOURCES AS WE COULD TO CONVERT OUR THEATER INTO A RECORDING FACILITY SO WE COULD PRODUCE AND POST-PRODUCE AND DISTRIBUTE VIRTUAL CONCERTS FROM THIS FACILITY.

♪ ♪ ♪ ♪ LAST WINTER SEASON CONSISTED OF 24 PRODUCTIONS DOWN RIGHT HERE, THROES CAMERA PRODUCTIONS WITH PROFESSIONAL POSTPRODUCTION THAT WE BEAMED OUT TO STUDENTS WHO WERE IN QUARANTINE AND ISOLATED IN THEIR ROOMS AT COLLEGES.

SYRACUSE UNIVERSITY TOOK THE LEAD IN UNDERWRITING THAT.

>> AND BEYOND THE VIRTUAL EVENTS I UNDERSTAND YOU DID SOME STUFF HANDING OUT PPE AND THINGS LIKE THAT.

>> OUR PROGRAMMING MOTTO IS TO PROGRAM WITH PURPOSE, TO MEET COMMUNITY NEED FOR SPECIFIC INSTANCES WHENEVER POSSIBLE.

WE CONVERTED OUR JAZZ IN THE CITY SERIES TO AN EFFORT CALLED COVID DON'T BRING IT HOME IN PARTNERSHIP WITH 100 BLACK MEN OF SCURS AND THE SYRACUSE COMMUNITY HEALTH CENTER.

BASICALLY WE WENT TO OUR HEALTHCARE PARTNERS FROM JAZZ IN THE CITY AND TOLD THEM PLEASE GIVE US YOUR PPE MATERIALS AND YOUR PUBLIC HEALTH MATERIALS.

WE'LL GIVE THESE GOODY BAGS OUT TO EVERYONE DRIVING UP TO THE HEALTH CENTER TO GET TESTED OR WALKING UP TO GET TESTED.

AND SERENADE THEM WITH SIDEWALK MUSICIANS AS THEY WAITED.

IT WAS A GREAT WAY TO ENCOURAGE PEOPLE TO GET VACCINATED AND OCCUPY THEM WHILE THEY WERE DOING SO.

WE ARE MEETING COMMUNITY NEED AS IT EVOLVES AND BEING AS NIMBLE AS WE CAN TO MEET THAT NEED.

♪ ♪ ♪ ♪ SINCE WE ARE AN URBAN ORGANIZATION DOING BUSINESS OUT OF A THEATER IN DOWNTOWN SYRACUSE, HAVE SPECIAL PROGRAMMATIC EMPHASIS THAT BENEFITS URBAN YOUTH.

>> HE OFFERED ME A FULL SCHOLARSHIP TO PLAY AT THE FAIR.

>> WE GENERATE INTEREST IN STUDENTS, RAISE THE MONEY TO BRING THEM TO OUR SUMMER JAZZ WORKSHOP AND ANNUAL WORKSHOP AT THE STATE FAIR.

>> CAME IN CONTACT WITH LARRY.

I DID THAT FOR THREE YEARS AND I REALLY ENJOYED EVERY YEAR.

>> ALL OF THE STUDENTS IN THAT PROGRAM, AS THEY PROGRESS AND IF THEY STAY INTERESTED, BECOME ELIGIBLE TO AUDITION FOR OUR ELITE GROUP, WHICH IS CALLED THE CNY YOUTH JAZZ ORCHESTRA, WHICH IS A PROFESSIONAL PAYING JOB FOR STUDENTS.

>> AND THEY IMPACT AND IF IT WASN'T FOR HIM, I REALLY WOULDN'T HAVE LAID IN THESE.

>> AWESOME STORY, LARRY.

THANK YOU SO MUCH FOR SHARING THE HEART FELT MISSION OF YOUR ORGANIZATION.

AND THANK YOU TO ALL THE BUSINESSES FEATURED HERE TONIGHT DURING THE PAST THREE MONTHS, WCNY HAS HAD THE OPPORTUNITY TO SHARE STORIES OF 60 BUSINESSES THAT MET THE CHALLENGES PRESENTED BY THE PANDEMIC.

WE THANK YOU ALL FOR YOUR SUPPORT AND THE ENERGY YOU BRING TO THE COMMUNITY WE SERVE.

TO FIND OUT MORE ABOUT THE BUSINESSES WE FEATURED TONIGHT, PLEASE GO TO OUR WEBSITE CNY.ORG/IMPACT PROGRAM.

YOU CAN ALSO FOLLOW US ON FACEBOOK, INSTAGRAM AND TWITTER.

THIS HAS BEEN CNY'S IMPACT GIVEBACK PROGRAM.

HAVE A GREAT NIGHT.