Often people might not know us by our name, but as soon as you see the product, which is the wire shelving with the snake in the front, but the product is only part of it.

So InterMetro, as it is called today, originally started as Metropolitan Wire Goods in New York City.

Louis Maslow, who was the inventor of the first products and of course started the business, he relocated here to Northeastern Pennsylvania and specifically Wilkes-Barre in 1957, and we've grown to be a global company shipping into over 70 countries.

InterMetro manufactures everything from basic wire shelving that is used in storage facilities around the world to heated cabinets to polymer products, carts for health care, and unique products for the electronics industry.

We have a manufacturing plant which mainly is our sheet metal fabrication plant.

We employ about 160 employees here.

It's been around since about 1957.

Well, the first wire whip was created by Louis Maslow, but the claim to fame really started in the 60s with the creation of the wire shelving, which to this day is the most prevalent product sold throughout the world, and that is called super erecta shelving.

Today we have numerous products.

So one of our main lines that we do produce here in Wilkes-Barre is our 3-series heated cabinet.

The C5 3-series cabinet is one example where we took some of the unique capabilities that we have and tried to differentiate a product.

We are the market leader selling to virtually all of the major restaurant chains, major hotel chains.

To hospitals, nurses in those facilities, electronics manufacturers, pharmaceutical companies.

McDonald's or a grocery store, things of that nature, you'll end up seeing a lot of our products within there, which is kind of cool.

The real difference is we are a solution provider.

We do specifications, layout, design, support, and that's what makes us truly different.

One of the key investments that we've had over the past several years is in our laser operations, laser cutting.

Our product development process always starts with understanding the customer needs, what they're trying to accomplish, what the problems that the customer has are, and then how can we find a unique way to solve those problems.

And then we have a group of industrial designers, and they are really the creative lifeblood of our organization.

They're the guys who will add the unique features that really customers come to value.

We don't slap a pretty cover over something.

It goes into the design of the products, and that focus on design, aesthetics, human factors is hugely important to everything that we do in our success, and ultimately the way our customers reward us.

All the parts components are produced within the facility, so we would buy the raw material.

The raw material then gets formed in one of our multiple panel benders, and from there, then it gets transferred and goes into an assembly line.

Once it's assembled, it gets finally tested to ensure that it meets the expectations, not only of our customer, but our own internal specifications, and then it's eventually packed and shipped.

And we're doing it predominantly from right here in Pennsylvania.

The area is very conducive to significant distribution capabilities because of the interstate system, and we're able to access very significant markets from here, obviously with New York, Philadelphia.

And what the local workforce gives is really a detail and a quality level and fit and finish that would be hard to replicate in other particular areas because they have years and years of experience.

And sometimes technology can't take on all the variability that we have, and it depends greatly on our employees to take on that role.

And they do a tremendous job, and the ability to be so versatile and going from one product to another and make the changeovers as quickly as they do, it's a great benefit.

People are great in this area, and that knowledge is irreplaceable.

Our fundamental mission is to make the world more organized and efficient, and the products in all categories are fundamentally focused on driving that particular mission.