ANNOUNCER: TONIGHT ON SHOWCASE WITH BARBARA KELLAR BOARD PRESIDENT OF CIRCLE TAIL, INC., JEN KIBLINGER AND DOG HOST AND HANDLER JEN O'BRIEN.

STAY TUNED.

SHOWCASE STARTS RIGHT NOW.

[MUSIC] KELLAR: WE'RE OUT HERE AT CIRCLE TAIL, WHICH IS OUT NEAR MORROW, OHIO, AND IT'S WHERE THE WONDERFUL CIRCLE TAIL DOGS ARE TRAINED.

AND WITH ME ARE TWO JENS.

JEN IS THE CHAIRMAN OF THE BOARD OF CIRCLE TAIL, AND THE OTHER JEN IS A HANDLER FOR FACILITY DOGS.

WE'LL TELL YOU WHAT A FACILITY DOG IS IN OUR CONVERSATION.

SO TWO JENS.

JEN TELL US HOW YOU ENDED UP THE CHAIRMAN OF THE BOARD.

KIBLINGER: I STARTED VOLUNTEERING WITH CIRCLE TAIL ABOUT -- OVER 20 YEARS AGO AND JUST FELL IN LOVE WITH THE PLACE.

AND I JOINED THE BOARD SHORTLY THEREAFTER.

AND I'VE SERVED AS BOARD CHAIR FOR PROBABLY OVER TEN YEARS NOW.

KELLAR: WOW.

OKAY.

AND YOU DON'T DO ANY OF THE HANDLING THOUGH, TRAINING?

KIBLINGER: I FOSTER.

I'M CERTAINLY NO DOG TRAINER.

KELLAR: NO, YOU'RE NOT?

KIBLINGER: I FOSTER THE DOGS AND CAN SORT OF REINFORCE WHAT THEY'VE LEARNED.

BUT I'M NOT A TRAINER.

KELLAR: YEAH, YOU HELP THEM DO THEIR HOMEWORK.

KIBLINGER: EXACTLY.

KELLAR: YES.

OH, MY GOSH, BUT YOU ARE -- YOU'RE THE PERSON WHO TELLS THEM WHAT TO DO.

O'BRIEN: THAT'S RIGHT, YES.

CIRCLE TAIL TRAINS DOGS FOR FACILITIES LIKE MINE.

SO I WORK IN A SCHOOL, AN ELEMENTARY SCHOOL.

AND SO MY JOB IS TO SORT OF HELP HER NAVIGATE THE SCHOOL AND ALL OF THE NEEDS OF THAT FACILITY.

KELLAR: YEAH, WELL, LET'S START FROM SCRATCH.

HOW DO YOU OBTAIN -- WHAT DOGS?

HOW IS YOUR METHOD OF OBTAINING THE DOGS?

KIBLINGER: SO WE TRAIN SERVICE AND HEARING DOGS FOR PEOPLE LIVING WITH DISABILITIES AND THEN WE PROVIDE FACILITY DOGS FOR SCHOOLS, LIKE KIARA HERE, FOR COGNITIVE AND THERAPEUTIC PURPOSES.

WE GET THE DOGS FROM -- WE HAVE A SMALL BREEDING PROGRAM OF OUR OWN.

WE SOMETIMES GET BREEDER DONATIONS.

WE ARE ACCREDITED BY ASSISTANCE DOGS INTERNATIONAL, WHICH IS SORT OF THE GLOBAL AUTHORITY TO SET THE STANDARDS FOR ASSISTANCE DOGS.

AND ALONG WITH THAT, WE ARE PART OF A BREEDING CO-OP WHERE SOME OF THE LARGER SCHOOLS, WHEN THEY HAVE A PUPPY THAT TO COME, IS AVAILABLE, THEN WE WILL GET ONE OF THEIRS.

THAT SORT OF HELPS THE, YOU KNOW, THE GENETIC DIVERSITY.

KELLAR: YES.

SO, YOU ARE HERE AND YOU ONLY DO FACILITY DOGS.

O'BRIEN: THAT'S TRUE.

KELLAR: TELL US A LITTLE BIT ABOUT THAT.

O'BRIEN: SO KIARA, I'M A SCHOOL PSYCHOLOGIST ACTUALLY IN AN ELEMENTARY BUILDING.

AND KIARA COMES TO WORK WITH ME EVERY DAY.

AND SO HER PRIMARY ROLE IS TO PROVIDE MENTAL HEALTH SUPPORT FOR STUDENTS.

SO STUDENTS WHO ARE IN CRISIS, FOR EXAMPLE, ARE HAVING A REALLY HARD TIME COMING INTO SCHOOL.

WE HAVE A LOT OF THAT GOING ON AT THE BEGINNING OF THE SCHOOL YEAR.

AND SO SHE'S A GREAT ESCORT FROM THEIR PARENT'S CAR, LET'S SAY, TO THEIR CLASSROOM IF THEY'RE FEELING NERVOUS, OR STUDENTS WHO, FOR EXAMPLE, HAVE DELAYED COMMUNICATION SKILLS, LIKE, ARE ON THE AUTISM SPECTRUM, SOMETIMES THEY ARE VERY COMFORTABLE COMMUNICATING WITH HER.

SO IT'S A GOOD WAY FOR US TO KIND OF GET THROUGH TO THEM IF THEY'RE HAVING A REALLY DIFFICULT DAY.

KELLAR: YEAH.

ARE THESE YOUNG CHILDREN, HOW OLD?

O'BRIEN: KINDERGARTEN THROUGH 6TH GRADE.

KELLAR: KINDERGARTEN THROUGH 6TH.

O'BRIEN: SHE'S VERY POPULAR WITH EVERY GRADE.

KELLAR: YEAH.

SO LIKE, ON THE FIRST DAY OF SCHOOL, IF A CHILD DOESN'T WANT TO COME IN, SHE'S THERE.

AND YOU SAY, HERE.

O'BRIEN: WE WALK TOGETHER.

KELLAR: YOU WALK WITH THE CHILD.

OH, MY GOSH.

IS THAT A NEW CONCEPT?

O'BRIEN: I MEAN, IT WAS NEW TO ME.

LAST YEAR I HADN'T EVEN HEARD OF IT.

AND NOW SHE'S IN OUR SCHOOL EVERY DAY.

AND IT'S WONDERFUL.

KELLAR: AND SHE'S AVAILABLE.

O'BRIEN: YES.

KELLAR: HOW DOES THE CHILD SAY, "I NEED A DOG?

I WANT TO."

O'BRIEN: SOMETIMES THE CHILD WILL ASK ABOUT THE DOG IF THEY SEE THE DOG THERE.

BUT SOMETIMES I JUST KIND OF INSERT MYSELF IN THE SITUATION WITH THE DOG AND WE JUST WALK ALONG TOGETHER.

AND WHEN THEY WOULDN'T GO BEFORE, THEY WERE UPSET OR CRYING, THEY WILL WALK WILLINGLY IF THERE'S A DOG THERE.

KELLAR: AND DO THEY BOND WITH THE DOG AND WANT TO TAKE IT HOME?

O'BRIEN: SOMETIMES.

KELLAR: YES.

SOMETIMES, I WOULD THINK SO.

O'BRIEN: THEY HAVE A LOT OF QUESTIONS ABOUT WHERE SHE LIVES AND WHAT SHE EATS AND THAT KIND OF THING.

KELLAR: HOW DID -- YOU SAID YOU JUST CAME INTO THIS CONCEPT AS A SCHOOL PSYCHOLOGIST RECENTLY?

O'BRIEN: YEAH.

KELLAR: HOW HOW DID THAT HAPPEN?

O'BRIEN: WELL, WE HAD ANOTHER FACILITY DOG AT OUR MIDDLE SCHOOL AND THEY WERE LOOKING FOR -- THE DISTRICT WAS LOOKING FOR AN ELEMENTARY PLACEMENT.

AND I JUST VOLUNTEERED.

I DIDN'T EVEN REALLY KNOW THAT THAT WAS A THING.

AND SO I THOUGHT, "WELL, I'LL TRY THIS OUT."

AND IT JUST HAS WORKED BEAUTIFULLY.

KELLAR: ARE YOU A DOG -- WERE YOU A DOG PERSON EVEN BEFORE THEN?

O'BRIEN: I NEVER HAD A DOG BEFORE THIS ONE.

KELLAR: OH, NO, BUT NOW YOU ARE.

O'BRIEN: OH, MY GOODNESS.

YES.

YES.

KELLAR: AND SO HE GOES HOME WITH YOU EVERY DAY?

O'BRIEN: YES.

AND WHAT'S HIS NAME?

KIARA.

KELLAR: IS THAT A BOY OR A GIRL?

O'BRIEN: SHE'S A GIRL.

KELLAR: OH, SORRY.

O'BRIEN: THAT'S OKAY.

KELLAR: IS SHE A MOM?

O'BRIEN: YES.

SHE'S HAD THREE LITTERS, ACTUALLY FOR CIRCLE TAIL AND HAS CONTRIBUTED A LOT TO THE BREEDING PROGRAM THAT JEN WAS TALKING ABOUT.

KELLAR: YEAH, SO SHE'S A PRODUCER?

O'BRIEN: YES.

I BELIEVE ALL BUT ONE OF HER PUPPIES IS ACTUALLY IN THE FACILITY DOG TRAINING PROGRAM OR IS PLACED IN A FACILITY OR WITH SERVICE PARTNER.

KELLAR: YEAH.

JEN, THIS HAS GROWN.

WE WERE, IF OUR VIEWERS REMEMBER, WE DID A SHOW AT THE STUDIO AND THE DOGS SHOWED OFF WHAT THEY COULD DO, WHICH WAS PHENOMENAL.

BUT YOU'VE GROWN SO MUCH.

TELL US ABOUT THAT.

KIBLINGER: HAVE WE.

WE HAVE HAD INCREDIBLE GROWTH OVER THE PAST FEW YEARS.

IN 2020, I THINK WE REALLY FORMALIZED OUR FACILITY DOG PROGRAM AND THAT HAS REALLY BEEN SUCCESSFUL AND I THINK HAS MADE AN IMMEDIATE IMPACT.

AND THEN ON OUR CAMPUS, WE'VE MADE A LOT OF IMPROVEMENTS.

WE NOW HAVE THIS BUILDING THAT WE'RE IN NOW.

THE GOAL WAS TO MAKE KIND OF REALLY BUILD, REALLY BUILD AND MAKE SURE, ENSURE CIRCLE TAIL'S, YOU KNOW, FUTURE AND ABILITY TO GROW.

AND, YOU KNOW, NOT JUST NOW, BUT 20 YEARS FROM NOW.

SO WE'VE BEEN VERY FORTUNATE TO HAVE HAD ALL THESE IMPROVEMENTS TO OUR CAMPUS.

KELLAR: YEAH.

AND YOU GIVE THESE DOGS TO THE DISABLED OR WHATEVER CATEGORY, BUT FOR FREE, RIGHT?

KIBLINGER: CORRECT, FOR OUR SERVICE AND HEARING DOGS, WE DON'T CHARGE.

WE ESTIMATE IT COSTS AT LEAST $20,000 TO FULLY TRAIN AND PARTNER THE DOG.

AND THAT INCLUDES FOLLOW THROUGH THROUGHOUT THE LIFE OF THE TEAM.

AND WE PROVIDE THIS FREE OF CHARGE.

WE RELY ON GRANTS, DONATIONS, THE SUPPORT FROM OUR COMMUNITY.

KELLAR: YEAH.

AND DO YOU HAVE FUNDRAISERS OR HOW DO YOU -- BECAUSE A LOT OF PEOPLE, I'M SURE DON'T KNOW ABOUT THIS.

KIBLINGER: YEAH.

YEAH.

WE HAVE FUNDRAISERS.

WE JUST ACTUALLY HAD A GOLF OUTING.

SO WE TAKE CARE OF THE FINANCIAL BURDEN FOR THE TEAMS.

NOW OUR TEAMS ARE STILL EXPECTED TO BE ABLE TO PAY FOR THE DOG'S FOOD AND MEDICAL EXPENSES.

BUT AS FAR AS THE OBTAINING THE DOG, THERE'S NO CHARGE.

THERE'S A LOT OF TRAINING THAT GOES WITH IT.

NOT JUST THE DOG, BUT FOR THE PERSON TOO.

KELLAR: YEAH, OF COURSE.

THE PERSON HAS TO TRAIN.

YEAH.

YOU GIVE THEM TO PEOPLE WHO NEED THEM.

AND THE FACILITY DOGS THOUGH, THEY JUST LIVE WITH THE -- YOU'RE THE FOSTER PARENT KIND OF CATEGORY.

O'BRIEN: SO, I AM ACTUALLY A HANDLER FOR KIARA, AND THEN I'M ALSO HER HOST, SO SHE LIVES WITH ME.

KELLAR: OH, HOST, OKAY.

SO SHE LIVES WITH YOU.

SHE GOES TO SCHOOL WITH YOU DURING THE DAY.

AND DO YOU GO TO OTHER PLACES OR JUST SCHOOLS?

O'BRIEN: WE COME HERE TO CIRCLE TAIL FOR CONTINUED TRAINING.

KELLAR: OH, PERFECT.

O'BRIEN: BUT OTHERWISE, NO, SHE JUST GOES TO SCHOOL.

KELLAR: YEAH.

SO SHE HAS TO COME BACK ONCE IN A WHILE?

O'BRIEN: OH, YES.

REALLY THE TRAINING IS FOR ME TO MAKE SURE THAT I CONTINUE TO HANDLE PROPERLY.

KELLAR: WE HAD TO SEND BOTH -- WE GOT HIM FROM A PERSON IN LOS ANGELES.

AT ONE POINT HE BECAME SO AGGRESSIVELY PROTECTIVE THAT WE HAD TO SEND HIM BACK FOR A FEW WEEKS.

BUT WHEN WE WENT TO GET HIM, HE WAS, OH, I MISSED HIM SO MUCH, AND HE JUMPED UP ON US.

AND THE TRAINER SAID, "ARE YOU GOING TO ALLOW HIM TO DO THAT?"

WE SAID, "OF COURSE, YEAH, OF COURSE WE ARE.

WE LOVE HIM.

WE WANT HIM TO JUMP ON US."

SO, YEAH, THAT WAS GREAT.

KIBLINGER: YEAH, WE DO A LOT OF FOLLOW UP WITH OUR TEAMS THROUGHOUT.

KELLAR: YEAH.

HOW BIG IS THIS FACILITY?

KIBLINGER: WE ARE ON ABOUT 17 ACRES AND WE HAVE SEVERAL BUILDINGS ON THE PROPERTY.

WE HAVE THE TRAINING AND EDUCATION CENTER.

THAT IS WHERE WE OFFER PUBLIC BASIC, INTERMEDIATE AND ADVANCED OBEDIENCE TRAINING FOR PET DOGS.

AND THEN WE HAVE THE LAND AND LEARNING CENTER HERE WHERE THE DOGS ARE HOUSED AND THEY HAVE EXERCISE ROOMS SO EVEN IF THE WEATHER IS BAD, THE DOGS DON'T MIND.

BUT SOMETIMES MAYBE THE PEOPLE DON'T WANT TO BE OUT IN THE RAIN, SO THEY CAN EXERCISE INSIDE.

AND THEN WE HAVE THE EARLY DEVELOPMENT CENTER WHERE OUR PUPPIES STAY AND KIND OF EVERYTHING -- KELLAR: A NURSERY SCHOOL.

KIBLINGER: YEAH.

YEAH.

AND WE HAVE, LIKE, THE PUPPY PLAY ROOMS.

KELLAR: OH, MY GOSH.

KIBLINGER: AND IT'S REALLY EVERYTHING IS SORT OF GEARED TOWARD BUILDING CONFIDENCE, BUILDING SOCIALIZATION, BEING REALLY COMFORTABLE AND EVERYTHING POSITIVE IN NEW SITUATIONS.

AND THIS, RED, HERE IS ONE OF OUR FACILITY DOGS IN TRAINING AND YOU CAN SEE WHY HE WOULD BE A GOOD -- PROBABLY A BETTER FACILITY DOG THAN ASSISTANCE DOG BECAUSE HE IS JUST LOVING THIS.

HE CAN'T GET ENOUGH.

HE MATCHES YOUR BROOCH, BY THE WAY.

KELLAR: OH, LET ME TELL YOU ABOUT THIS.

THIS -- I GOT THIS IN LONDON.

IT'S A LONDON ARTIST AND IT WAS IN A -- IT'S CALLED THE BURLINGTON ARCADE.

THERE ARE LOTS AND LOTS OF ANTIQUE SHOPS.

THIS IS NOT ANTIQUE.

IT'S NEW.

IT'S A BRITISH ARTIST.

AND HERE'S THIS DOG SITTING THERE RIGHT IN THE MIDDLE OF THE WINDOW.

AND I THOUGHT, THAT HAS MY NAME ON IT.

SO THAT'S WHERE I GOT IT.

AND IT'S RUSSIAN AMBER.

AND THE LITTLE DOG BOWL HAS A TEENY, TINY LITTLE BONE IN IT.

AND OF COURSE, AND IT'S BACKED IN GOLD SO THAT THE LIGHT COMES THROUGH IT AND IT REALLY MAKES IT STAND OUT.

SO I'M VERY PROUD AND I WORE IT ESPECIALLY FOR TODAY, FOR ALL THE CIRCLE TAIL DOGS.

O'BRIEN: IT'S BEAUTIFUL.

KELLAR: SO YOU HAVE -- A PERSON CAN BRING THEIR OWN LITTLE DOG AND TRAIN IT THEM HERE FOR OBEDIENCE?

KIBLINGER: FOR PET DOG TRAINING, YEAH.

YEAH.

KELLAR: DO PEOPLE PAY FOR THAT, I HOPE?

YEAH.

KIBLINGER: YEAH, IT'S A SERVICE THAT WE OFFER.

AGAIN, YOU KNOW, CIRCLE TAIL IS REALLY ALL ABOUT THE PARTNERSHIP, THAT DOG/HUMAN BOND.

AND SO THE DOG TRAINING IS A WAY THAT WE CAN HELP OUR COMMUNITY AS WELL WITH THEIR PET DOGS.

KELLAR: YEAH.

HOW LONG HAVE YOU BEEN IN EXISTENCE?

KIBLINGER: SINCE 1997.

KELLAR: OKAY.

AND YOU -- HOW DID YOU START OUT?

ONE LITTLE BUILDING, ONE LITTLE DOG?

KIBLINGER: YEAH, A BARN.

KELLAR: OH, A BARN.

KIBLINGER: YEAH.

KELLAR: YEAH, YOU'RE OUT HERE IN BARN COUNTRY.

KIBLINGER: YEAH.

YEAH.

SO, IT WAS STARTED BY OUR FOUNDER AND EXECUTIVE DIRECTOR, MARLYS STALEY.

SHE WAS A PHYSICAL THERAPIST BY PROFESSION, AND SHE'LL SAY SHE KIND OF -- IT WAS KIND OF A MIDLIFE CRISIS THING.

SHE KNEW SHE WANTED TO DO SOMETHING WITH DOGS, BUT WASN'T SURE WHAT, TOURED ACTUALLY A GUIDE DOG FACILITY.

AND IT JUST KIND OF HIT HER THAT THIS IS WHAT I WANT TO DO.

KELLAR: YEAH, WELL, SHE'S DONE SOMETHING ABSOLUTELY WONDERFUL.

HOW DO PEOPLE BECOME AWARE OF YOU AND KNOW THAT THIS IS MAYBE THEIR SOURCE?

KIBLINGER: A LOT OF PEOPLE FIND US BY OUR WEBSITE CIRCLETAIL.ORG.

KELLAR: THERE'S A WEBSITE TOO.

KIBLINGER: YEAH, THERE'S A LOT OF INFORMATION ON THERE.

AND WE ALSO, YOU KNOW, OPPORTUNITIES TO SORT OF TELL OUR STORY AND TELL WHAT WE CAN OFFER LIKE THIS ARE I THINK INVALUABLE.

KELLAR: CAN PEOPLE JUST COME OUT AND WALK AROUND?

KIBLINGER: NO, WE ARE BY APPOINTMENT.

KELLAR: OKAY.

BECAUSE YOU DON'T WANT -- I MEAN THAT COULD -- KIBLINGER: YEAH, WE DO OFFER, YOU KNOW, SOME CAMPUS TOURS ONCE A MONTH.

WE HAVE CAMPUS TOURS SORT OF LIKE AN OPEN HOUSE, A LITTLE BIT OF INFORMATIONAL.

KELLAR: SO, PEOPLE CAN COME OUT?

KIBLINGER: YEAH, AND THAT'S A GOOD OPPORTUNITY FOR PEOPLE TO LEARN, TO SEE THE CAMPUS, TO LEARN A LITTLE BIT MORE ABOUT WHAT CIRCLE TAIL DOES, OUR VOLUNTEER OPPORTUNITIES.

WE RELY HEAVILY ON OUR WONDERFUL VOLUNTEERS.

OUR FOSTERS, LIKE I MENTIONED, I WAS A FOSTER FAMILY AND SO WE TRAIN THE DOGS HERE ON SITE AT CIRCLE TAIL THROUGH OUR FOSTER FAMILIES.

AND WE WORK WITH TWO OHIO PRISONS WHERE WE TRAIN THE INCARCERATED INDIVIDUALS TO TRAIN THE DOGS.

KELLAR: OH, MY GOSH.

YOU TRAIN THEM TO TRAIN.

KIBLINGER: YEAH.

KELLAR: AND I BET THAT'S HUGELY SUCCESSFUL.

OH, MY GOD.

KIBLINGER: IT IS.

IT'S A WONDERFUL PROGRAM THAT BENEFITS EVERYBODY.

KELLAR: YEAH.

THEY PROBABLY REALLY ENJOY THAT PRIVILEGE.

OH, MY GOSH.

KIBLINGER: YEAH, YEAH.

KELLAR: I SAW THE QUILT ON THE WALL FROM THE WOMEN IN THE REFORMATORY.

KIBLINGER: ISN'T THAT BEAUTIFUL?

KELLAR: YES, THEY MADE THAT.

KIBLINGER: THEY ARE SO TALENTED.

KELLAR: AND SO YOU JUST TAKE A DOG TO THEM.

KIBLINGER: HE JUST FOUND THE TREAT POUCH.

KELLAR: OH, NO.

OKAY, GOOD.

HE'S VERY GOOD AT INVESTIGATIONS.

HE COULD DO A LITTLE WORK FOR THE FBI, YES, OR SEARCH AND RESCUE DOGS.

DO YOU DO ANY OF THAT?

KIBLINGER: WE DON'T OURSELVES.

SOME OF THE DOGS THAT WE'VE PLACED OUTSIDE THE ORGANIZATION, SOMETIMES, YOU KNOW, WE HAVE THESE, AS YOU CAN SEE, YOU KNOW, RED IS REALLY LOVING AND HE JUST WANTS ATTENTION.

KIARA'S AMAZING.

BUT SOMETIMES WE GET DOGS THAT ARE JUST REALLY HIGH ENERGY AND YOU WANT A WORK ETHIC IN THE DOG KIND OF THAT WHAT CAN I DO NEXT?

BUT SOMETIMES THEY'RE JUST A LITTLE BIT TOO HIGH ENERGY TO BE SERVICE OR FACILITY.

AND SO WE'LL LOOK FOR SOME OF THESE DOGS HAVE BEEN PLACED AS DETECTION DOGS TO DETECT ELECTRONICS AND THEY CAN BE -- THEY CAN HELP THE, YOU KNOW, THE LEGAL SYSTEM, I GUESS.

THEY'RE NOT POLICE DOGS, BUT THEY HELP KIND OF SEARCH FOR EVIDENCE, BASICALLY.

KELLAR: WELL, THEN THEY HAVE THOSE DOGS AT THE AIRPORT WHO ARE LOOKING FOR CONTRABAND VEGETABLES, PLANTS.

KIBLINGER: YEAH.

KELLAR: BUT ALL OF THEM DO THEIR JOB AND THEY'RE SO HAPPY TO BE THERE.

KIBLINGER: THAT'S REALLY AN EXCELLENT POINT BECAUSE, YOU KNOW, ONE OF OUR GOALS IS TO FIND THE RIGHT JOB FOR THE DOG.

SO WHETHER IT'S FACILITY DOG, WHETHER IT'S SERVICE DOG, WHETHER IT'S DETECTION DOG, CIRCLE TAIL WANTS TO BE SURE THAT WE MAKE THAT MATCH AND GIVE THE DOG THE JOB THAT THEY REALLY ARE MADE FOR, EVEN IF IT'S PAMPERED PET.

KELLAR: YEAH.

NOW WHAT'S PAMPERED?

THAT'S MY TERRITORY.

I DO PAMPERED PET.

YEAH.

WHAT IS WHAT YOU CALL PET PAMPERED PET.

KIBLINGER: REALLY, EVEN WITH THE DOGS THAT WE PUT UP FOR ADOPTION, WE REALLY LOOK TO MAKE A GOOD MATCH AND MAKE SURE THAT -- KELLAR: YOU WANT TO MATCH THEM UP, JUST LIKE IF YOU'RE -- KIBLINGER: YEAH.

YEAH.

KELLAR: -- ADOPTING A CHILD.

KIBLINGER: EXACTLY.

KELLAR: TELL US A LITTLE MORE ABOUT THE FACILITY DOGS AND THE PLACES THEY GO, MORE -- ABOVE AND BEYOND THE SCHOOLS.

O'BRIEN: SO THEY WORK IN SCHOOLS PRIMARILY, AND LIKE EXAMPLES OF THINGS THEY MIGHT DO IN A SCHOOL WOULD BE, FOR EXAMPLE, LIKE WHAT I SAID BEFORE WITH THE WALKING A STUDENT IN, BUT THEN ALSO THEY ARE PART OF OUR REWARDS PROGRAM AT SCHOOL.

SO, STUDENTS WHO ARE STRUGGLING TO MEET BEHAVIORAL EXPECTATIONS, WE MIGHT MAKE VISITING WITH THE DOG PART OF THEIR BEHAVIOR PLAN WHERE THEY'RE ABLE TO EARN ACCESS TO THAT.

OR STUDENTS WHO NEED SOME PHYSICAL EXERCISE DURING THE DAY MIGHT WALK WITH THE DOG AS PART JUST AROUND THE BUILDING, AS PART OF LIKE AN EXTRA RECESS OR SOMETHING LIKE THAT.

UM, ADDITIONAL THINGS WE MIGHT DO WOULD BE LIKE A STUDENT WHO'S HAVING DIFFICULTY WITH VISITING THE NURSE, FOR EXAMPLE, MIGHT WALK WITH THE DOG TO THE NURSE AND STAY THERE UNTIL THEY MAYBE EVEN ARE ADMINISTERED DIABETES MEDICATION THAT THEY ARE RESISTANT TO TAKING AND THEN LEAVE WITH THE DOG.

SO, SHE'S A GREAT MOTIVATION FOR KIDS.

KELLAR: YEAH.

SO, OTHER THAN SCHOOLS, ARE THERE OTHER PLACES?

O'BRIEN: I BELIEVE THEY ARE USED IN NURSING HOMES SOMETIMES.

KELLAR: OH, YES.

O'BRIEN: AND THEN COLLEGES, WHICH YOU BROUGHT UP BEFORE.

KELLAR: YEAH.

SO, THEY COULD GO JUST ABOUT ANYWHERE IF IT WERE A LEGITIMATE.

O'BRIEN: POTENTIALLY.

KELLAR: IF THERE WERE A REQUEST FOR IT.

O'BRIEN: YEAH, AND ESPECIALLY IF THE FACILITY WAS WILLING TO SUPPORT THAT.

KELLAR: YEAH, EXACTLY.

AND DO YOU HAVE VOLUNTEERS?

KIBLINGER: WE DO, YEAH, WE RELY VERY MUCH ON OUR VOLUNTEERS.

WE HAVE NEEDS EVERYTHING FROM ON SITE EXERCISING THE DOGS, TAKING THEM FOR WALKS, PLAYING BALL, TO THE LESS GLAMOROUS JOBS LIKE CLEANING, CLEANING.

THERE'S ALWAYS A LOT OF CLEANING.

YEAH.

AND WE HAVE VOLUNTEER OPPORTUNITIES OFFSITE AS WELL, STAFFING EDUCATIONAL BOOTHS.

ONE OF OUR BIG, BIG NEEDS IS THE FOSTERS.

OUR FOSTER FAMILIES, YOU KNOW, WE MENTIONED THAT WE USE THE OHIO PRISONS TO TRAIN THE DOGS, BUT THE FOSTER FAMILIES ARE SO VALUABLE BECAUSE THEY TAKE THAT TRAINING AND THEN APPLY IT TO KIND OF THE REAL WORLD SITUATIONS.

STORES, RESTAURANTS, THINGS THAT THEY'RE GOING TO ENCOUNTER IN THEIR WORKING LIVES.

SO WE HAVE FOSTER FAMILIES THAT FOSTER FOR A WEEKEND, A WEEK, SEVERAL MONTHS.

WE'RE REALLY FLEXIBLE ON KIND OF WHAT WORKS FOR THEM.

KELLAR: YEAH.

WHEN THEY ARE IN THE PRISONS, DO THEY KEEP THE DOG FULL TIME?

KIBLINGER: YEAH.

YEAH.

THEY'RE RESPONSIBLE FOR ALL OF THEIR CARE.

TAKING THEM OUT, GETTING THEM EXERCISE, TRAINING THEM FROM ANYWHERE FROM BASIC, BASIC SKILLS TO ADVANCED SERVICE DOG SKILLS.

KELLAR: SO, THE DOG GETS TO STAY IN THE ROOM WITH THE PRISONER?

KIBLINGER: YES.

KELLAR: OH, WELL, I CAN IMAGINE PRISONERS ARE REALLY EAGER TO DO THAT.

I MEAN, THAT'S A WONDERFUL OPPORTUNITY.

KIBLINGER: YEAH, IT REALLY IT REALLY BENEFITS EVERYBODY.

KELLAR: YEAH.

TELL ME A LITTLE BIT MORE ABOUT HOW THE TRAINING WORKS HERE.

KIBLINGER: SO, WE HAVE OUR TRAINED KENNEL STAFF AND VOLUNTEERS AND WE HAVE OUR FOUNDER AND EXECUTIVE DIRECTOR IS ALSO OUR EXPERT TRAINER.

AND THE DOGS LEARN TO DO EVERYTHING FROM HOUSE MANNERS.

WE START THEM OUT RIGHT AWAY WITH, YOU KNOW, LEARNING GOOD MANNERS, TRYING TO AVOID JUMPING, GOING TO, YOU KNOW, KIND OF CHECK IN AND SAY HI BEFORE THEY -- OR CHECK IN WITH YOU AND THEN THEY GO SAY HI.

SO JUST REALLY SORT OF GOOD MANNERS.

AND THEN THEY ADVANCE TO THE MORE SERVICE DOG SKILLS OR FACILITY DOG SKILLS.

REALLY, WE TRAIN EVERYONE TO RETRIEVE AND THEN LATER ON IN THE PROCESS, THEY'LL KIND OF BE TRAINED FOR MORE OF THE PARTICULAR SKILLS THAT THEY MIGHT NEED.

WE TRAIN FOR DIABETES ALERT DOGS.

AND SO WE ACTUALLY -- YEAH.

SO THE DOGS CAN DETECT LOW BLOOD SUGAR BY SCENT, AND THEN THEY'RE TRAINED TO ALERT THE PERSON.

SO, WE TRAIN THAT AND WE HAVE A LITTLE KIND OF A SCENT WORK LAB UP AT THE TRAINING AND EDUCATION CENTER.

KELLAR: DO YOU KNOW --THIS IS NOT A FAIR QUESTION.

ONLY A SCIENTIST PROBABLY WOULD KNOW.

HOW DOES THE DOG KNOW?

I MEAN, HOW -- WHAT -- DOES THE HUMAN HAVE SOME SORT OF SPECIAL ODOR?

KIBLINGER: YEAH, THE BIOCHEMICAL CHANGES THAT TAKE PLACE, THE DOGS CAN DETECT THAT ODOR.

KELLAR: WOW, AND HOW DO THEY TRAIN THEM TO DO THAT?

KIBLINGER: WE ACTUALLY USE SALIVA SAMPLES FROM -- YEAH, FROM PEOPLE WHO HAVE -- WHEN THEIR BLOOD SUGAR'S LOW.

YEAH.

KELLAR: OH, MY GOODNESS.

YEAH.

AND SO YOU TRAIN THEM TO RECOGNIZE THAT.

KIBLINGER: YEAH.

KELLAR: LIKE A DOG WHO'S GOING TO SNIFF OUT DRUGS, THIS DOG IS GOING TO SNIFF OUT THAT ODOR OF THE BLOOD SUGAR.

KIBLINGER: YEAH.

KELLAR: WOW.

ARE THERE A LOT OF THOSE?

KIBLINGER: WE'VE PROBABLY -- WE'VE PARTNERED SEVERAL OURSELVES.

YEAH, YEAH.

AND IT'S KIND OF SOMETHING EXTRA, JUST ANOTHER TOOL THAT PEOPLE CAN USE.

WE'VE HAD CASES WHERE SOMEONE MIGHT SLEEP THROUGH THE MONITOR GOING OFF OR IGNORE IT WHILE THEY'RE BUSY DOING SOMETHING ELSE AND CAN'T REALLY IGNORE A DOG.

HE'S NOT GOING TO LET YOU IGNORE THEM.

KELLAR: HE'S NOT GOING TO LET YOU IGNORE HIM.

KIBLINGER: YEAH, YEAH.

KELLAR: I FIND THAT REALLY, REALLY INTERESTING.

AND YOU HAVE WHAT I -- MY UNDERSTANDING AND CORRECT ME ON THIS.

YOU START OUT AND EVERYBODY SORT OF HAS THE SAME TRAINING AND THEN DEPENDING ON THE PERSONALITY OF THE DOG, THEY GO UP TO THE DIFFERENT LEVELS.

AND FACILITY WOULD BE THE MORE COMFORT.

WELL THEY USED TO CALL COMFORT DOGS.

KIBLINGER: YEAH, MORE WITH THE FACILITY DOGS WE LOOK FOR MORE, I GUESS SOCIABILITY, SOCIALNESS, THEY'RE ALL SOCIAL.

BUT OUR ASSISTANCE DOGS, WE WANT THEM TO REALLY HAVE THE HIGHER WORK ETHIC KIND OF THAT.

KELLAR: I LOVE THAT, THEY HAVE A HIGHER WORK ETHIC.

OH, MY GOODNESS.

THAT'S FABULOUS.

YES, YOU HAVE A HIGHER WORK ETHIC.

KIBLINGER: WHERE THEY'RE PERFORMING TASKS FOR THEIR PERSON, YOU KNOW, THROUGHOUT THE DAY.

AND THEY WORK FOR ONE PERSON.

SO THEY'RE TRAINED TO DO A TASK FOR ONE PERSON, WHEREAS THE FACILITY DOGS -- AND SO IT'S OKAY IF THEY'RE REALLY MORE FOCUSED ON ONE PERSON AS LONG AS THEY DON'T HAVE ANY PROTECTIVE TENDENCIES, WHEREAS THE FACILITY DOGS WE WANT THEM TO BE OKAY AND REALLY THRIVE AND LOVE ATTENTION FROM MANY PEOPLE, MANY OF THE STUDENTS, THE STAFF.

AND SO THEY ARE ALSO TASK TRAINED, BUT THEY WORK FOR REALLY MORE THAN ONE PERSON.

KELLAR: YEAH, AND THEN ABOVE FACILITY IS DISABILITY?

KIBLINGER: SO WE'VE GOT THE FACILITY DOGS AND THEN WE'VE GOT THE SERVICE DOGS.

KELLAR: SERVICE DOGS FOR SOMEONE WHO'S DISABLED.

KIBLINGER: FOR SOMEONE LIVING WITH A DISABILITY.

AND THEN WE HAVE THE HEARING DOGS THAT CAN ALERT TO SOUNDS LIKE A KNOCK AT THE DOOR, THE MICROWAVE GOING OFF, A TIMER, SOMETHING LIKE THAT.

KELLAR: YEAH.

ARE THERE SOME FOR PEOPLE WHO ARE IN WHEELCHAIRS, FOR INSTANCE, THAT THE DOG WOULD GO REACH SOMETHING FOR THEM?

KIBLINGER: UM-HMM.

KELLAR: BECAUSE I KNOW SOMEONE WHOSE SON WHO HAS A SERVICE DOG.

AND THEY JUST DO LITTLE TASKS.

WHEN CIRCLE TAIL WAS ON BEFORE THEY SHOWED A DOG OPENING A DRAWER AND ANOTHER ONE TAKING OFF A JACKET.

BUT THE MOST AMAZING ONE WAS SOMEONE WHO WAS THERE AND HAD A REALLY SERIOUS DISABILITY AND THIS DOG HAD A HANDLE ON THE TOP OF HIS HARNESS AND SHE COULD PULL HERSELF UP OUT OF A CHAIR HAND HOLDING ON TO THAT HARNESS.

KIBLINGER: SO, THEY CAN BE USED FOR A LITTLE BIT OF BALANCE.

WE TEND TO JUST A LITTLE BIT OF BALANCE.

SO WE DON'T WANT THEM, YOU KNOW, PUSHING DOWN ON A DOG'S BACK OR ANYTHING LIKE THAT, BUT THEY CAN KIND OF JUST BE A LITTLE BIT OF A STURDY TO STEADY THEM OUT A LITTLE.

YEAH.

KELLAR: WELL, THERE'S SO MUCH YOU'RE DOING OUT HER.

IT'S SO INTERESTING.

IT'S JUST AMAZING.

SO THANK YOU SO MUCH FOR EVERYTHING YOU DO.

WE REALLY LOVE YOU ALL.

O'BRIEN: THANK YOU.

KELLAR: AND ALL MEANS ALL.

YEAH.

I DON'T THINK HE -- SHE?

KIBLINGER: HE.

KELLAR: HE, I DON'T THINK HE'S GOING TO HAVE ANY TROUBLE SERVICING PEOPLE WHO ARE UNCOMFORTABLE.

KIBLINGER: NO, I THINK HE WILL BE JUST FINE.

KELLAR: YOU'LL BE FINE.

THANK YOU.

ANNOUNCER: JOIN US NEXT WEEK FOR ANOTHER EPISODE OF SHOWCASE WITH BARBARA KELLAR RIGHT HERE ON CET.

CAPTIONS: MAVERICK CAPTIONING CIN OH MAVERICKCAPTIONING.COM