education for all.

If you found yourself waiting in a long line at your county clerk's office recently, you aren't alone this year, Kentucky started registering vehicles in a new way.

It has come up plenty of bumps in the road.

Here's Kentucky additions, Clayton Dalton to explain more.

>> At the beginning of this year, Kentucky adopted a new vehicle registration system.

The state transition from its old system referred to as a vis to a new system called Cave U.S..

Okay.

This is supposed to modernize and streamline vehicle registration, but the transition has been riddled with technical issues causing backlogs at county clerk's offices and months long waits for customers.

According to testimony at this afternoon's interim Joint Committee on Transportation Car dealerships are taking the biggest hit.

>> The smaller dealerships are drowning.

And they bring in a lot of packs.

Payer money in the state.

The Commonwealth.

And I do believe they deserve better.

I can give, you example, after example here today.

only character taking the truth.

And that is okay.

This one, it work.

I pray that it could work, but so far in my opinion, it's been a disaster.

>> State Representative Thomas Huff owns a car dealership he says the transition to cave us has been terrible for business.

>> In our case, we do put them up for sale until we actually have the approval.

So my holding lot is starting a little later than my my car looks.

MTA had a a member of leadership staff about a lot the other day and asked me what I want.

Why my lot with solo showing this rose about 25 cars that are waiting for approvals.

The 49 year-old system ABS.

We're getting approval about 5 to 7 days.

And now I'm waiting 2 and a half months.

>> But even amidst reports of long lines, disgruntled customers and busy work days for county clerks, staffers, some remain optimistic.

>> The team that has built cases created a product that will improve as it is used as the users and the clerk offices and PBA offices in our partner clean up to 40 years of data.

That migrated from the ancient lake.

When the ancient language was spoken to the modern language of modern computers.

And the developers continuously and steadily improved and show their dedication to improvement and commitment to improve the product.

We will have a system that will improve efficiency and constituent service for many years to come.

>> For Kentucky edition, I'm Clayton Dalton.

>> The Kentucky Department of Transportation says it is working to help county clerk offices, process backlogs and trouble shoot technical issues