
Preview | Public Safety
Preview: 2/21/2025 | 20sVideo has Closed Captions
As public safety needs evolve, communities pioneer creative solutions to protect their residents.
NC communities like Jackson, Richmond and Alamance counties have created groundbreaking methods that could transform public safety nationwide. Learn how social workers in Sylva are revolutionizing crisis response, how Richmond Community College created the most cutting-edge 911 dispatcher training hub in the state and how a farm program in Graham offers hope for women leaving incarceration.
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ncIMPACT is a local public television program presented by PBS NC

Preview | Public Safety
Preview: 2/21/2025 | 20sVideo has Closed Captions
NC communities like Jackson, Richmond and Alamance counties have created groundbreaking methods that could transform public safety nationwide. Learn how social workers in Sylva are revolutionizing crisis response, how Richmond Community College created the most cutting-edge 911 dispatcher training hub in the state and how a farm program in Graham offers hope for women leaving incarceration.
Problems playing video? | Closed Captioning Feedback
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ncIMPACT is available to stream on pbs.org and the free PBS App, available on iPhone, Apple TV, Android TV, Android smartphones, Amazon Fire TV, Amazon Fire Tablet, Roku, Samsung Smart TV, and Vizio.
Providing Support for PBS.org
Learn Moreabout PBS online sponsorship- [Narrator] When someone calls 911 in crisis, should police always be the first to respond?
- I'm gonna be out with individuals at Poti Park, - [Narrator] Find out how communities are transforming emergency response by sending social workers to help those in need.
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Fixing the Emergency Call Staffing Shortage
Video has Closed Captions
Clip: 2/21/2025 | 5m 54s | 911 centers face a critical dispatcher shortage as cities rush to staff emergency lines. (5m 54s)
How Alternative Policing in Rural America Could Work
Video has Closed Captions
Clip: 2/21/2025 | 8m 16s | Small towns reshape their crisis response. Are social workers the future of public safety? (8m 16s)
Rural Communities Are Rethinking Women's Incarceration
Video has Closed Captions
Clip: 2/21/2025 | 8m 25s | Rural communities are adapting as more women return home from prison. (8m 25s)
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ncIMPACT is a local public television program presented by PBS NC