KRISTI: WELCOME TO BUSINESS 360.

I AM KRISTI HOFFMAN.

ON THIS EPISODE WE WILL MEET N IMPACTFUL LEADER FOCUSED ON IMPROVING THE SOCIAL DETERMINENTS OF HEALTH IN OUR REGION.

WE WILL DISSCUSS INNOVATION AND A MAJOR ANNOUNCEMENT AT THE UNIVERSITY OF TOLEDO'S COLLEGE OF BUSINESS AND INNOVATION.

AND WE WILL LEARN ABOUT 2 ORGANIZATIONS COLLBORATING FOR TH HEALTH AND SAFETY OF AT RISK CHILDREN IN OUR REGION.

ITS ALL RIGHT HERE RIGHT NOW THIS IS BUSINESS 60.

(MUSIC) (MUSIC) (MUSIC) (MUSIC) (MUSIC) (MUSIC) (MUSIC) (MUSIC) (MUSIC) (MUSIC) ANNOUNCER: BUSINESS 360 WITH KRISTI HOFFMAN IS MADE POSSIBLE BY PROMEDICA, A LOCALLY OWNED NATIONALLY RECOGNIZEED NOT FOR PROFIT HEALTHCARE NETWORK THAT HAS A STRONG COMMITMMTNE TO CLINICAL EXCELLENCE.

PROVIDING SAFE HIGH QUALITY PATIENT CARE AND ADDRESSING SOCIAL ISSUES THAT IMPACT HEALTH.

THE JOHN B AND LILLIAN E NEFF SOCIAL ISSUES THAT IMPACT HEALTH.

THE JOHN B AND LILLIAN E NEFF COLLEGE OF BUSINESS AND INNOVATION AT THE UNIVERSITY OF TOLEDO.

DEVELOPING LIFELONG LEADERS FOR THE WORLD OF BUSINESS.

DEVELOPING LIFELONG LEADERS FOR THE WORLD OF BUSINESS.

AND BY THE GREATER TOLEDO COMMUNITY FOUNDATION.

ALSO BY VIEWERS LIKE YOU.

THANK YOU.

THANK YOU.

(MUSIC) (MUSIC) KRISTI: WELCOME TO BUSINESS 360, IM KRISTI HOFFMAN.

HERE ON BUSINESS 360 WE DELVE INTO LEADERSHIP DISCUSSIONS AND TALK WITH THOSE BUSINESSES LEADERS IN UNIQUE INDUSTRIES AND IN DIFFERENT FASCETS OF LEADERSHIP AND RIGHT NOW WE WELCOME A LEADER WHO HAS SPOKEN ON CULTIVATING STRATEGIC PARTNERSHIPS AND ADDRESSING THE HEALTH CHALLENGES FACING THOSE IN OUR REGION WHO MOST DESPERATLY NEED ASSISTANCE.

KATE SOMMERFELD IS THE PRESIDENT OF PROMEDICA'S SOCIAL DETERMANINCE OF HEALTH INSTITUTE KATE WELCOME TO BUSINESS 360.

KATE: THANK YOU KRISTI.

IT IS GREAT TO BE BACK.

KRISTI: SO KATE, YOU ARE THE LEADER OF AN INSTITUTE CALLED PROMEDICA SOCIAL DETERMINANTS OF HEALTH WOULD YOU DESCRIBE FOR OUR LISTENERS AND FOR OUR VIEWERS WHAT THE INSTITUTE'S MISSION AND GOALS ARE.

YEAH, THANKS AGAIN KRISTI, FOR THE OPORTUNITY.

YOU KNOW, WHAT WE KNOW NOW IS THAT HEALTH AND WELLBEING IS VERY BROAD.

IT IS NOT JUST WHAT HAPPENS INSIDE A DOCTORS OFFICE OR INSIDE THE HOSPITALS AND WHILE THATS INCREDIBLY IMPORTANT.

WE ALSO KNOW THAT HEALTH IS SHAPED BY A LOT OF OTHER FACTORS.

SO WHETHER YOU HAVE HEALTHY FOOD WHETHER YOU HAVE TRANSPORTATION, STABLE HOUSING.

ALL THESE OTHER FACTORS UMM WHETHER A CHILD HAS QUALITY EDUCATION.

ALL THESE OTHER FACTORS GO INTO HEALTH AND WELLBEING.

AND SO ITS KIND OF AS A COUNTRY AS WE REALLY START TO RE-EXAMINE WHAT HEALTH LOOKS LIKE THE INSTITUTE IS FOCUSED ON BROADENING THAT DEFINITION OF HEALTH.

BEING ABLE TO ADDRESS THINGS LIKE FOOD AND HOUSING JOB CREATION.

ALL THOSE FACTORS THAT WHILE HISTORICALLY WE HAVENT THOUGHT ABOUT HEALTH RELLY DO FACTOR.

KRISTI: I FEEL EXTREMELY CONFIDENT KATE THAT YOU ARE ADDRESSING SOME OF THESE ISSUES AND LEADING THAT CHARGE AND MANY WAYS.

TALK TO US IN TERMS OF YOUR LEADERSHIP STYLE.

AS YOU HAVE GROWN INTO THIS ROLE AS A LEADER AT PROMEDICA AND FOR THE SOCIAL DETERMINANTS OF HEALTH WHAT WOULD YOU SAY IS YOUR LEADERSHIP STYLEAND HOW WOULD YOU DESCRIBE WOULD YOU SAY IS YOUR LEADERSHIP STYLEAND HOW WOULD YOU DESCRIBE IT?

KATE: YEAH THATS A GREAT QUESTION.

I FEEL HONORED AND PRIVELEGED TO BE PART OF THE TOLEDO COMMUNITY AND TO BE AT PROMEDICA AND THE WORK WE ARE HELPING TO SUPPORT WITH LOTS OF PARTNERS YOU KNOW, I ONE OF THE THINGS THATS REALLY IMPORTANT IS AUTHENTICITY.

THE FOLKS WE HAVE IN OUR LEADERSHIP TEAM THE FOLKS IN THE SOCIAL DETERMINENTS OF HEALTH AND CERTANLY OUR PARTNERSHIPS HAVE A REAL HEART FOR COMMUNITY AND A REAL HEART FOR PEOPLE AND THAT DRIVE WHAT WE DO EVERYDAY.

ITS REALLY OUR PURPOSE AND MISSION AND SO I THINK THE LEVEL OF AUTHENTICITY WE BRING TO THE WORK IS INCREDIBLE IMPORTANT.

I ALSO THINK ITS REALLY IMPORTANT WE GET THE RIGHT FOLKS AND YOU HAVE THE RIGHT FOLKS ON THE RIGHT SEAT ON THE RIGHT BUS AND WE HELP DRIVE DOWN DECISION MAKING AND SO FROM THE INSTITUTE PERSPECTIVE WE HAVE INCREDIBLE GROUP LEADERS ACCROSS THE COMMUNITY AND ACROSS PROMEDICA INM THE TRENCHES EVERYDAY DOING INCREDIBLE WORK AND SO OUR JOB AS LEADERS IS TO SUPPORT THEM.

KRISTI: NOW YOU ARE LIKE MANY OF OUR VIEWERS AND LISTENERS A WORKING MOM.

IS THERE SUCH A THING AS BALANCE OR LIKE I LIKE TO CALL IT KIND OF CENTERING YOU CAN ACHIEVE IN TERMS OF WORKING AS THIS PRESIDENT OF A VERY LARGE INSTITUTE AT PROMEDICA YET ALSO BEING IN THAT MOM ROLE.

WHAT ADVICE DO YOU HAVE FOR US ALL KATE: YEAH I DON'T KNOW IF I HAVE ADVICE I THINK MAYBE SOME LESSONS LEARNED AND THAT YOU KNOW ITS INTERESTING THE DEBATE HAS GONE FROM BALANCE TO INTEGRATION AND SO I HAVE 2 LITTLE ONES AT HOME YOU KNOW TELL PEOPLE IT IS A BEAUTIFUL CHAOS AND IT IS AND I THINK PART OF IT IS, AND ESPECIALLY IN THIS ENVIRONMENT, YOU HAVE TO FIND TIMEFOR SELF CARE.

KRISTI: AND PUTTING THAT ON THE CALENDAR.

AMKING THAT TIME A PRIORITY IS REALLY SOMETHING THAT I THINK IS A CHALLENGE FOR A LOT OFUS WORKING MOMS.

AND WHEN YOU DO IT TO NOT FEEL GUILT ABOUT IT RIGHT, TO CARVE OUT THAT TIME AND SPEND THE TIME AND WHEN YOU ARE DOING IT AND TO FEEL GUILTY ABOUT ALL THE THINGS YOU ARE NOT DOING, AND SO REALLY ALLOWING YOURSELF THAT SHORT WINDOW OF SCHEDULED TIME BUT ALSO BEING ABLE TO REALLY BE IN THE MOMENT AS WELL.

KRISTI: AND NOW KATE YOU ARE A YOUNGER EXECUTIVE.

A YOUNGER LEADER WITHIN OUR REGION.

I WOULD SAY IN SUCH AN IMPORTANT ROLE, SURELY YOU HAVE KEYS TO SUCCESS THAT HAVE HELPED YOU ALONG YOUR JOURNEY.

CAN YOU GIVE US SOME OF THOSE.

KATE; YEAH AGAIN I DON'T KNOW HOW MUCH I CAN OFFER HERE BUT I WOULD JUST SAY A COUPLE THINGS.

ONE I HAVE AN INCREDIBLE GROUP OF MENTORS, UMMM AND WOMEN LIKE YOURSELF KRISTI AND OTHERS UHH ONE OF MY MENTORS CALLED IT A BOARD OF DIRECTORS RIGHT THAT EACH OF US INDIVIDUALLY HAVE FOLKS THAT HAVE DIFFERENT EXPERTISE AND PERSECTIVES AND REALLY MENTORING AND SO I HAVE BEEN ABLE TO BE SO SUPPORTED AND ENCOURAGED BY OTHER FOLKS.

ALSO MAKING SURE WE ARE PASSING THAT FORWARD RIGHT AND MAKING SURE FOR WOMEN LEADERS WE ARE ABLE TO INVEST TIME AND RESOURCES AND I AM SO GRATEFUL FOR ALL THE MENTORS AND PARTNERSHIPS I HAVE HAD PERSONALLY AND PROFESSIONALLY AS WELL.

I THINK THAT THE OTHER THING IS WORK HARD AND TREAT PEOPLE WELL.

IN MANY WAYS IF YOU ARE ABLE TO GET THE JOB DONE BUT YOU ARE DOING IT IN A WAY THATS WITH KINDNESS AND SUPPORTING AND DOING IT IN A WAY THAT WE CAN BE PROUD OF IS REALLY IMPORTANT AS WELL AND WORKING HARD, THERE IS NOTHING THAT GOES BEYOND GETTING IT DONE EVERYDAY WORKING UP PUTTING THE SCHEDULE IN AND MAKING SURE YOU ARE PUTTING THE TIME IN AND WORKING REALLY HARD.

KRISTI: KATE YOU ARE WISE BEYOND YOUR YEARS AND WE ARE SO GRATEFUL FOR ALL YOU ARE DOING.

AND AS YOU KNOW WHEN YOU ARE ON BUSINESS 360 YOU GET TO PARTICIPATE IN RAPID RESPONSE WHICH IS A FUN GAME WE PLAY WHERE I READ YOU A QUICK SNIPPET AND YOU RESPOND QUICKLY WITH A SHORT ANSWER TO HELP VIEWERS AND LISTENERS GET TO KNOW YOU A LITTLE BETTER.

KATE: KRISTI HAVE YOU EVER DONE RAPID RESPONSE?

KRISTI: NO ONE HAS EVER DONE THAT FOR ME BUT I WOULD FIND THAT QUITE CHALLENGING.

KRISTI: YOUR FAVORITE DESTINATION SPOT?

KATE: OH UMM ST LUCIA.

MY HUSBAND AND I GOT ENGAGED AND CELEBRATED IN ST LUCIA SO.. KRISTI: LOVE IT.

WHAT DO YOU DO FOR FUN?

KATE: I SPEND TIME WITH MY KIDS GET OUTSIDE.

WE LIKE TO HIKE AND TRAVEL.

IN A NON COVID ENVIRONMENT SO A LOT OF TRAVELING, HIKING IN THE MOUNTAINS.

KRISTI: FAVORITE MUSIC GROUP OF ALL TIME?

KATE: SO BEYONCE IS MY FAVORITE SINGER FOR SURE AND I AM GOING TO GO WITH NO DOUBT.

I AM PROBABLY DATING MYSELF IN AGE BUT NO DOUBT MY FAVORIT BAND.

KRISTI: LITTLE GWEN STEPHANIE ACTION?

KATE: THATS RIGHT.

KRISTI: COMPLETE THIS.

I HAVE ALWAYS WANTED TO... KATE: GO SKYDIVING.

IT HAS BEEN A BUCKET LIST OF MINE.

KRISTI: YOUR A LITTLE BIT OF A DAREDEVIL ARE YOU NOT.

KATE: I HAVEN'T DONE IT YET.

ITS ON THE BUCKET LIST.

KRISTI:IT IS A RISK TAKING UHH THING HERE I LOVE IT.

WHAT IS THE GO TO CHEAT SNACK?

KATE: OOOO UMM...

I LOV DONUTS.

ABSOLUTLY LOVE DONUTS.

ANYTHING FRESH DONUTS.

DONUTS FOR SURE.

RUSTBELT HAS GREAT DONUTS.

JUST DO A LITTLE SHOUTOUT THERE SO.

KRISTI: AND THEN YOU JUMP ON YOUR PELITON.

THATS RIGHT.

ITS A BALANCE RIGHT?

THATS RIGHT THATS WHAT WE TALKED ABOUT.

WHO IS YOUR MENTOR?

KATE: SO LTS OF MENTORS.

AMAZING WOMEN.

MY MOTHER IN PETICULAR HAS JUST DONE AN INCREDIBLE JOB.

SHE WENT BACK TO SCHOOL TO GET HER BACHELORS DEGREE AT 45 AND HER MASTERS AT 55.

AND SO MY MOM IS SOMEONE I LOOK UP TO.

KRISTI: TERRIFIC.

AND LASTLY, WHERE WOULD YOU LIKE TO BE IN 20 YEARS?

KATE: I NEVER THOUGHT I WOULDBE IN THIS POSITION AT THIS YOUNG OF AN AGE AND SO I WANT TO BE ABLE TO SERVE AND HELP PEOPLE AND SO I THINK WHEREVER THAT TAKES ME BYT REALLY ANTING TO GIVE BACK TO THE COMMUNITY AND GIVING BACK TO PEOPLE MOST IN NEED.

KRISTI: KATE YOU ARE SUCH AN INSPIRATIOONAL LEADER.

A SPECIAL THANK YOU TO YOU FOR TALKING LEADERSHIP WITH US ON BUSINESS 360 AND FOR TRUELY MAKING STRIDES TO IMPACT OUR AS A LEADER, BE AUTHENTIC.

DEVELOP A SUPPORTIVE TEM AND TAKE TIME FOR YOU.

WORK DILIGENTLY TO IMPLEMENT PROGRAMS AND TO BUILD A VISION FOR FUTURE COMMUNITY IMPACT AND STAY FOCUSED ON RESEARCH DRIVEN NEEDS AN BUILD A COALITION FOR SUCCESS.

AND NOW LETS TALK INNOVATION.

FOR SUCCESS.

AND NOW LETS TALK INNOVATION.

(MUSIC) (MUSIC) KRISTI: THE UNIVERSITY OF TOLEDO COLLEGE OF BUSINESS AND INNOVATION HAS A NEW NAME.

IN RECENT MONTHS, AN 18.7 MILLION DOLLAR GRANT WAS GIVEN BY ITS ALUMNUS JOHN NEFF ONE OF THE GREATEST MUTUAL FUND INVESTORS IN MODERN HISTORY.

AND THROUGHT THIS GIFT THE COLLEGE WILL CONTINUE TO GROW IT'S FOCUS ON INNOVATION, ATTRACTING HIGH QUALITY FACULTY AND OFFERING MERIT SCHOLARSHIPS FOR STUDENTS.

TO TALK MORE ABOUT THIS INNOVATION AND THE IMPACT ON STUDENTS AT THE NEW JOHN B AND LILLIAN E NEFF COLLEGE OF BUSINESS AND INNOVATION ARE DR. KATHERINE JOHNSON AND UT STUDENT, EMILY BROWN.

WELCOME.

KATY: THANK YOU FOR HAVING US.

EMILY: THANK YOU.

I AM REALLY EXCITED TO BE HERE.

KRISTI: SO DR. JOHNSON, HOW EXCITED ARE YOU TO HAVE THIS 18.7 MILLION DOLLAR GIFT GIVEN TO THE BUSINESS COLLEGE BY THE NEFF FAMILY?

DR. JOHNSON: YEAH WE ARE REALLY EXCITED.

THE WHOLE FACULTY ALL THE STUDENTS ARE REALLY EXCITED ABOUT IT.

IT IS A REALLY BIG DEAL TO BE NAMED AS A COLLEGE AND YOU KNOW WE HAVE HAD A LOT OF INVOLVEMENT WITH THE NEFFS.

THE NEFFS HAVE BEEN HELPING US FOR A LONG TIME AND WE ARE PROUD OF HIM AS AN ALUM BUT WE ARE ALSO GRATEFUL FOR THE GIFT.

THERE IS A LOT OF GREAT POTENTIAL WE HAVE WITH THE MONEY.

YOU KNOW WE ARE A NON PROFIT UNIVERSITY SO WE NEED GIFTS LIKE THAT TO HELP US CONTINUE TO DO GREAT TGHINGS AND HELP OUR STUDENTS.

KRISTI: 100% AND I KNOW DR JOHNSON THE NEFFS HAVE BEEN VERY GENEROUS WITH THE UNIVERSITY OF TOLEDO COLLEGE OF BUSINESS AND INNOVATION AND PREVIOUSLY THEY HAD GIVEN A $1,000,000 GIFT TO THE COLLEGE HOW WAS THAT GIFT USED?

DR JOHNSON: YEAH SO GIFT CAN BE SPENT IN SEVERAL WAYS.

THE FIRST GIFT THEY GAVE US WAS INSTRUMENTAL IN SEVERAL THINGS.

THE FIRST THING WE DID WITH IT WAS START A TRADING ROOM WHICH BENEFITS THE FINANCE STUDENTS AND THE FINANCE DEPARTMENT.

NEFF WAS AN INVESTOR SO THATS FITTING.

I THINK THAT WE EARMARKED IT FOR FINANCE AND THE TRADING ROOM HAS A TRADING TERMINAL SO THEY ACCESS THINGS LIKE BLOOMBERG INFORMATION THEY HAVE A LOT OF DATA SETS USEFUL FOR FINANCR STUDENTS.

THEY CAN ALSO TRADE WICH IS COLE.

WE HAVE 40 TRADING STATIONS NOW WICH IS MORE THAN MANY BUG 10 SCHOOLS HAVE SO WE HAVEA ROBUST TRADING ROOM WE WERE ABLE TO BUILD WITH THAT.

HIS PREVIOUS GIFT ALSO FUNDED THE STUDENT MANAGED PORTFOLIO WHICH IS A REALLY COOL ENTITIE WITHIN THE FINANCE DEPARTMENT.

ITS A CLASS STUDENTS CAN TAKE AND THEY INVEST REAL MONEY.

AND SO THEY STARTED WITH $1,000,000 AND NOW HAVE OVER $2.5 MILLION.

ONLY ABOUT A DECADE LATER SO MONEY WE TRY TO PUT MONEY TO GOOD USE WE WANT DONORS TO FEEL LIKE THEY ARE GETTING, REALLY IMPACTING STUDENTS AND FACULTY AND THE COLLEGE AS A WHOLE WHEN WE GET DONATIONS LIKE THAT WE WANT TO USE IT INA WAY THATS REALLY IMPACTFUK AND THE PREVIOUS GIFT HAS BEEN INCREDIBLY IMPACTFUL PARTICULARLY TO THE FINANCE DEPARTMENT.

KRISTI: EMILY, YOU ARE A SENIOR.

IN THE COLLEGE OF BUSINESS.

TELL US MORE ABOUT YOUR MAJOR AND WHAT YOU HAVE BEEN ABLE TO LEAD FROM THIS LEGACY OF THE ALUMNUS JOHN NEFF AND WHAT HE DID AND HIS IMPACT ON WALL STREET.

EMILY: ABSOLUTLY SO YEAH I AM A SENIOR GRADUATING IN MAY WITH A DOUBKE MAJOR IN PROFESSIONAL SALES AND MARETING SO ALTHOUGH I AM NOT DIRECTLY TIED WITH FINANCE THE GIFTS AND GENEROSITY FROM THE NEFFS REALLY IMPACT THE ENTIRE UNIVERSITY ACROSS THE BOARD.

HAVING SOMEONE WITH THE INNOVATING PAST AND EVERYTHING HE HAS BEEN ABLE TO DO REALLY HELPS ALL THE STUDENTS AS IT BUILDS UP THE CREDIBILIY AND NAMES OF EVERY OTHER DEGREE IN THE COLLEGE HAVING SOMEONE SO APPRECIATED UMM SO INVOLVED WITH THE UNIVERSITY OF TOLEDO.

KRISTI: AND I KNOW DR JOHNSON YOU TOO ARE A PROFESSOR IN SALES AT U TOLEDO AND PER COVID HOW HAVE YOU AS A PROFESSOR BEEN ABLE TO ADAPT AND INNOVATE AS FAR AS TEACH CLASSES GOES.

DR. JOHNSON: SO MOVING ONLINE DID REQUIRE A LOT OF INNOVATION AND CREATIVE THINKING FROM FACULTY WE HAD TO THINK OF WAYS TO REACH STUDENTS THROUGH ONLINE MECHANISMS AND SO WE STARTED A LOT OF , LOOKED AT NEW SOFTWARE A LOT OF NEW PROGRAMS, EVEN STUFF PEOPLE USE ALL THE TIME LIKE GOOGLE DOCS THAT ALLOWS STUDNETS TO WORK TOGETHER IN REAL TIME FROM SEPERATE LOCATIONS.

KRISTI: NOW EMILY AS A COLLEGE SENIOR HOW HAVE YOU BEEN ABLE TO ADAPT AND HOW WOULD YOU SAY COLLEGE STUDENTS IN GENERAL ARE FARING DURING THIS PANDEMIC?

EMILY: IT HAS BEEN GOING WELL.

ITS REALLY LEANING ON YOUR PLANNER AND YOUR ORGANIZATION SKILLS AND MAKING SURE YOU ARE GETTING EVERYTHING DONE AS YOU ARENT GOING IN TO SEE YOU PROFESSER IN PERSON EVERYDAY.

I LOVE THAT UT IS STILL ABLE TO IMPLEMENT THE HYBRID STRATEGY AS I REALLY HOLD ON TO THOSE FEW DAYS I AM ON CAMPUS WHERE I AM ABLE TO STILL MAKE THOSE CONNECTIONS AND BE IN CLASS AND BE ABLE TO COMMUNICATE AND COLLABORATE WITH PEERS AS WELL AS PROFESSOR SO THE HYBRID GOING IN 1-2 DAYS A WEEK HAS BEEN A REALLY GREAT OPTION THAT HOPEFULLY OTHER SCHOOLS ARE ABLE TO IMPLEMENT AS WELL SAFELY SO THATS BEEN GREAT.

OTHER THAN THAT IT IS BEING ABLE TO SIT IN AND HONE IN AND CRANK OUT ALL YOUR WORK IN ONE SPACE AS YOU CAN.

IT CAN BE DIFFICULT.

YOU KNOW WITH DIFFERNET DISTRACTIONS AT HOME AND THNGS LIKE THAT BUT LIKE YOU SAID THAT RESILIENCE WILL REALLY COME IN HERE AND KEEP THE MOTIVATION HIGH FOR THE STUDENTS TO FINISH OUT THE SEMENTSER STRONG DESPITE ALL THE STRUGGLES AND DIFFERENT THINGS THAT ARE THROWN OUR WAY.

KRISTI: THERE ARE SOME SPECIFIC DEVELOPMENTS I KNOW IN TERMS OF PERHAPS SOME ACTIVITIES SOME EVENTS YOU HAVE IMPLEMENTED.

THAT KEEP STUDENTS ENGAGED AND HELP THEM TO PROGRESS ACADEMICALLY.

TELL US MORE ABOUT THOSE.

ONE OF THE THINGS THAT COVID HAS HAD US DO IS TURN A LOT OF PROGRAMS INTO VIRTUAL EVENTS SO FOR EXAMPLE WE HAVE A LOT OF STUDENTS ACROSS ALL OUR DEPARTMENTS AND MAJORS ENGAGE IN COMPETITIONS AND INSTEAD OF TRAVELING TO ANOTHERUNIVERSITY TO COMPETE THEY WILL DO THINGS VIA ZOOM.

WE HAVE A LOF OF NETWORKING EVENTS PARTICULARLY IN THE SALE PROGRAM BECAUSE NETWORKING IN FUNDEMENTAL TO KIND OF THE JOB OF SALE AND WE GET A LOF OF STUDENTD TOGETHER AND PUT THEM IN THE SAME TYPICALLY IN THE SAME ROOM WITH RECRUITERS AND PEOPLE IN THE CORPORATE WORLD SO THEY CAN LEARN FROM THEM AND MEET THEM AND WHAT WE HAVE HAD TO DO IS MOVE THAT ONLINE AND SO YOU WILL HAVE 200-300 PEOPLE ON ZOOM AND HAVE TO, LOGISTICALLY VERU DIFFICULT.

THANK GOODNESS I DON'T DO LOGISTICS UMMM OF IT BUT WE DO BREAKOUT ROOMS AND HAVE 10 STUDENTS IN A ZOOM ROOM WITH MAYBE 2 CORPORATE REPRESENTATIVES AND THEY GET TO TALK AND CHAT AND THATS BEEN INTERESTING AND EVEN THOUGH IT IS DIFFERNET AND FACE TO FACE IS SOMETHING WE MISS RIGHT NOW THERE ARE A LOT OF BENEFITS TO DO IT VIA ZOOM.

WE HAVE RECRUITERS COME FROM ALL OVER THE COUNTRY SO SOMEBODY WHO MAY FLY IN FROM HOUSTON FOR AN EVENT CAN SPEND TIME WITH FAMILY BECAUSE THEY ARENT IN A PLANE OR HOTEL.

THEY CAN SPEND 2 HOURS WITH US ON ZOOM AND IT IS A DIFFERENT INTERACTION BUT IT CAN BE ACTUALLY REALLY INTERESTING SO WE HAVE HAD A LOT OF GOOD FEEDBACK.

KRISTI: IT WILL BE INTERESTING TO SEE SOME OF THOSE BEST PRACTICES THAT COME OUT OF THIS PANDEMIC AND WHERE WE LAND IN TERMS OF THE CORPORATE WORLD ENVIRONMENT AND SKILSETS THAT ARE BEING DEVELOPED FOR JOB INTERVIEWS, JOB PLACEMENT SO KUDOS TO YOU DR JOHNSON AND FACULTY, EMILY TO YOU AND THE STUDENTS FOR REALLY RIDING TO THE OCCASION AND CONTINUING TO INNOVATE.

SO THANKS SO MUCH FOR BEING WITH US DR JOHNSON EMILY BROWN THANKS FOR TALKING WITH US ABOUT INNOVATION ON BUSINESS 360.

DR. JOHNSON: THANKS FOR HAVING HUS.

EMILY: THANK YOU KRISTI: ALTHOUGH JOHN NEFF PASSED AWAY IN 2019, AT THE AGE OF 87 AND WAS PRECEEDED IN DEATH BY HIS WIFE LILLIAN IN 2017 HIS LEGACY WILL LIVE ON BY WAY OF TREMENDOUS INNOVATION FOR STUDENTS AND FACULTY AT THE NEWLY NAMED JOHN B AND LILLIAN E NEFF COLLEGE OF BUSINESS AND INNOVATIONM AT THE UNIVERSITY OF TOLEDO.

COLLEGE OF BUSINESS AND INNOVATIONM AT THE UNIVERSITY OF TOLEDO.

AND NOW, LETS TALK COLLABORATION.

(MUSIC) (MUSIC) (MUSIC) KRISTI: THE COLLABORATION FEATURED ON BUSINESS 360 INCLUDE ORGANIZATIONS WORKING TOGETHER FOR THE GREATER GOOD IN OUR REGION.

THIS BUSINESS 360 COLLABORATION IS NO EXCEPTION LUCAS COUNTY CHILDREN SERVICES IS WORKING CLOSELY WITH ADOPT AMERICA TO HELP AT RISK KIDS IN OUR AREA BE SAFE, SECURE, AND GET PLACED IN THEIR FOREVOR HOMES.

RBIN REESE, EXECTUIVE DIRECTOR OF LUCAS COUNTY CHILDREN SERVICES AND WENDY SPOERYL PRESIDENT OF ADOPT AMERCIA ARE HERE TO DISSCUSS THE IMPACT THIS COLLABORATION IS HAVING ON KIDS AND FAMILIES IN OUR REGION.

WELCOME WENDY AND WELCOME ROBIN.

WENDY: THANK YOU IT IS GREAT TO BE HERE.

KRISTI: NOW ROBIN YOU HAVE BEEN WITH LUCAS COUNTY CHILDREN SERVICES FOR 37 YEARS AND HAVE ALSO BEEN AN INSTRUMENTAL PART OF GOVENOR DEWINES TEAM TO ADDRESS CHILD PROTECTION PRACTICES AND LAWS.

TO TELL US MORE ABOUT YOU ORGANIZATION'S ROLE AND MISSION.

ROBIN: SO YES I HAVE BEEN AT CHILDREN SERVICES FOR 37 YEARS AND HONESTLY IT HAS BEENA LABOR OF LOVE YOU HAVE TO LOVE THIS WORK IN ORDER TO BE IN IT 37 YEARS.

AND SO I DO LOVE THE WORK AND OUR MISSION IS TO LEAD THE COMMUNITY IN THE PROTECTION OF CHILDREN AND WE ARE UNDER NO KIND OF DILLUSIONS WE CAN DO IT BY OURSELVES AND SO WE STRIVE TO COLLABORATE WITH THE ENTIRE COMMUNITY WE HAVE WORKED HARD IN THE LAST 5 YEARS TO GIVE THE AGENCY BACK TO THE COMMUNITY.

WE AT TIMES OPPERATED IN A VACCUM THINKING WE COULD DO IT BY OURSELVES BUT WE KNOW NOW THAT THAT IS NOT POSSIBLE SO WE HAVE WORKED LIKE I SAID TO BUILD COLLABORATIONS AND ADOPT AMERICA HAS BEEN ONE OF THOSE PARTNERS THAT HAS ENDURED ALL THE DIFFERENT CHANGES CHILD PROTECTION HAS GONE THROUGH AND OUR AGENCY AND SO THEY ARE A VALUED PARTNER WITH US.

AND TO THAT END WENDY, YOU ARE WITH ADOPT AMERICA, YOU ARE THE PRESIDENT TALK TO US MORE ABOUT THE BIGGEST ISSUES YOU ARE FACING AND THE VISOON OF YOUR ORGANIZATION WENDY: WELL UMMM I AM PLEASED TO AY WE TOO FEEL GREATFUL TO WORK WITH A PARTNER LIKE ROBINAND THE CHILDREN SERVICES HERE IN LUCAS COUNTY BECAUSE WE BELIEVE STRONGLY THAT ONLY TOGETHER CAN WE MAKE GOOD THINGS HAPPEN AGAIN WE CERTAINLY BELIEVE IT IS IMPORTANT TO USE OUR RESOURCES WISELY AND SO NON DUPLICATION OF EFFORTS AND THESE COLLABORATIONS MAKE IT POSSIBLE FOR US TO DO MORE.

SO THATS A REALLY GOOD IMPRTANT THING WE AT ADOPT AMERICA FEEL STRONGLY ABOUT.

SO IN THOSE LONGETERM PARTNERSHIPS HAVE BEEN SO IMPORTANT TO KIDS AND FAMILIES IN LUCAS COUNTY SO WE ARE EXCITED ABOUT THAT.

THERE HAVE BEEN MANY CHALLENGES.

YOU KNOW, ROBIN ELUDED TO THAT IN TERMS OF CHANGES THAT HAVE HAPPENED RIGHT HERE LOCALLY AND ACROSS THE COUNTRY AND SOME OF THOSE CHALLENGES INCLUDE THE DIFFICULTY IN HAVING RESOURCES.

KRISTI: AS YOU START TALKING ABOUT SPECIFICS IN THIS COLLABORATION GIVE US SOME KIND OF DESCRIPTION OF THESE PROGRAMS YOU ARE COLLABORATING ON AND WHAT THE IMPACT HAS BEEN.

ROBIN: YEAH SO JUST TO NAME A COUPLE OF THINGS AND OF COURSE WENDY CAN PICKUP ON THIS THEY ADOPT AMERICA SPECIALIZES IN FINDING FAMILIES FOR VERY DIFFICULT KIDS TO PLACE AS I SAID BEFORE, CHIDREN DO BETTER IN FAMILIES AND YOU KNOW TO PEOPLE'S SUPRISE WE DON'T KEEP KIDS DOWN IN OUR BUILDING WE DO NOT DO THAT AND SO THE GOAL FOR US IS EVERY CHILD DESERVES A FAMILYAND THEY HAVE PROBABLY NOT ONLY LED IN LUCAS COUNTY AND PRETTY MUCH ACCROSS THE COUNTY IN TRYING TO FIND THOSE FAMILIES.

FOR OUR KIDS, HONESTLY FOR SOME OF THEM TO KNOW THEM IS TO OVE THEM.

AND SOME TIMES IN CHILD PROTECTION WE DON'T HAVE THE TIME TO DO THT KIND OF INTRICTE WORK THEY DO AND SO THAT HAS BEEN A GODSENT FOR CHILDREN SERVICES AND IF THEY CANT FIND ADOPTIVE FAMILIES THEY FIND KIN.

WENDY: THESE ARE KIDS THAT ARE THERE BECAUSE OF WHAT HAPPENED TO THEM.

AND SO THE CHALLENGE IS GREAT BECAUSE THEY ARE IN NEED OF SUPPORT SERVICES.

PRIMARILY THE KIDS ARE SCHOOL AGED AND OLDERAND WHEN THERE IS A YOUNG CHILD IT IS ALMOST ALWAYS BECAUSE THE YOUNG CHILD IS APART OF A SIBLING GROUP SO THAT ANOTHER ONE OF THE AREAS ADOPT AMERICA HAS A LONG HISTORY OF WORKING WITH GROUPS OF KIDS AND THE LUCAS COUNTY HAS HAD SIBLING GROUPS OF 5 OR 6 THAT CHILDREN WHO ABSOOLUTLY DESERVE TO BE PLACED TOGETHER.

THEY ARE WHO THEY HAVE.

THEY ARE SIBLING AND FAMILY AND NEED TO BE TOGETHER IF IT IS INDEED SAFE FOR THEM.

KRISTI: SO WHAT CALLS TO ACTION FOR OUR TV VIEWERS AND RADIO LISTENERS CAN YOU SUGGEST?

ROBIN: WELL AND I SAY THIS ALL THE TIME.

IF YOU KNOW YOUR COMMUNITY YOU KNOW FAMILIES THAT ARE STRUGGLING.

IF YOU ARE AT A CHURCH OR ORGANIZATION MOST OF TIMES YOU CAN SPOT WHEN FAMILIES ARE STRUGLING.

AND THE THINGS THAT HAS GOT US THROUGH THIS PERIOD IS THAT IN LUCAS COUNTY WE HAVE FOLKS THAT HELP.

AND SO MY THING IS, IF YOU SEE A FAMILY STRUGLING STEP IN AND TRY TO HELP THEM.

YOU CAN CALL CHILDREN SERVICES BECAUSE THATS WHAT WE DO BUT DON'T LET IT GET TO THE POINT WHERE THE FAMILY COULD MAYBE HAVE TO BREAK UP OR SOMETHING LIKE THAT.

STEP IN AND HELP.

IF YOU SEE A FAMILY THAT NEEDS FOOD, HELP.

IF YOU SEE A FAMILY THAT IS YOU KNOW, THE STRESS WITH CHILDREN BEING AT HOME, AND PARENTS SOME PARENTS OUT OF WORK IN THAT HOME.

THERE ARE A LOT OF NEEDS AND SO EVEN WITH COVID, MASK UP, OUT YOUR PPE ON AND GO AND CHECK ON FAMILIES.

BECAUSE HONESTLY THAT IS WHAT HAS GOTTEN US THROUGH THIS PERIOD.

WENDY: AND RESPECT FOR THE FAMILY AS WELL.

THEY ARE THE ONES THAT KNOW THEIR SITUATION BEST AND SO IF WE CAN LISTEN AND HEAR WHAT THE NEEDS ARE YOU KNOW AND BE VERY RESPECTFUL OF THE FAMILIES STRENGTHS AND WHAT THEY HAVE GOING AND THEY KNOW THEIR FAMILY, THEY KNOW THEIR CHILDREN, THEY KNOW THEIR RESOURCES AND WHAT THEY NEEDS ARE AND THATS A REAL STRONG MESSAGE FROM US AS WELL.

KRISTI: GREAT MESSGAE.

GO IN AS A HELPER, SHOW RESPECT AND COMPASSION.

A SPECIAL THANK YOU TO ROBIN REESE AND WENDY SPOERL FOR JOINING US ON BUSINESS 360.

WHETHER IT IS DUE TO THE OPIOID CRISI COVID 19 OR ABUSE OR NEGLECT, YOUR ORGANIZATIONS CONTINUE THEIR COLLABORATION AND COMMITMENT TO THE SAFETY SUPPORT AND VALUE OF EVERY SINGLE CHILD.

THATS A WRP ON THIS EPISODE OF BUSINESS 360.

THANK YUO FOR JOINING US TO LEARN MORE ABOUT THE EXCITING LEADERSHIP INNOVATOIN AND COLLBORATION OCCURING RIGHT HERE IN OUR REGION.

REMEMBER THERE IS ALWAYS MORE ROOM TO LEARN LEAD AND TO GROM.

VISIT OUR WEBSITE AT WGTE.ORG/B360 AND CONNECT WITH ME ON LINKEDIN AND TELL ME YOUR BUSINESS STORY.

IM KRISTI HOFFMAN.

I'LL SEE YOU ON THE NEXT BUSINESS 360.

ANNOUNCER: BUSINESS 360 WITH KRISTI HOFFMAN IS MADE POSSIBLE BY PROMEDICA A LOCALLY OWNED NATIONALLY RECOGNIZED NOT FOR PROFIT HEALTHCARE NETWORK THAT HAS A STRONG COMMITMENT TO CLINICAL EXCELLENCE.

PROVIDING SAFE HIGH QUALITY PATIENT CARE AND ADDRESSING SOCIAL ISSUES THAT IMPACT HEALTH.

THE JOHN B AND LILLIAN E NEFF COLLEGE OF BUSINESS AND INNOVATION AT THE UNIVERSITY OF TOLEDO.

COLLEGE OF BUSINESS AND INNOVATION AT THE UNIVERSITY OF TOLEDO.

DEVEOLPING LIFELING LEADERS FOR THE WORLD OF BUSINESS.

AND BY THE GREATER TOLEDO COMMUNITY FOUNDATION.

ALSO BY VIEWERS LIKE YOU.

THANK YOU!

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