WELCOME TO BUSINESS 360.

IM KRISTI HOFFMAN.

ON THIS EPISODE WE TALK LEADERSHIP WITH DR ROMULOUS DURANT, CEO AND SUPERINTENTANT OF THE LARGEST SCHOOL SYSTEM IN NORTHWEST OHIO.

WE TALK INNOVATION WITH THE TEAM AT PROMEDICA TO DISCOVER HOW THOSE NEEDING ACUTE CARE SERVICES IN THE HOME CAN NOW RECIEVE THEM.

AND WE DISCUSS HOW THE NATIONAL ALLIANCE ON MENTAL ILLNESS ISCOLLABORATING WITH BUSINESSES IN OUR REGION INCLUDING HYLANT FOR A HEALTHIER WORKPLACE.

ITS ALL RIGHT HERE, RIGHT NOW.

THIS IS BUSINESS 360.

(MUSIC) (MUSIC) (MUSIC) (MUSIC) (MUSIC) (MUSIC) (MUSIC) (MUSIC) (MUSIC) ANNOUNCER: BUSINESS 360 WITH KRISTI HOFFMAN IS MADE POSSIBLE BY PROMEDICA, A LOCALLY OWNED NATIONALLY RECOGNIZED NOT FOR PROFIT HEALTHCARE NETWORK THAT HAS A STRON COMMITMENT TO CLINICAL EXCELLENCE.

PROVIDING SAFE, HIGH QUALITY PATIENT CARE AND ADDRESSING SOCIAL ISSUES THAT IMPACT HEALTH.

THE UNIVERSITY OF TOLEDO COLLEGE OF BUSINESS AND INNOVATION.

DEVELOPING LIFELONG LEADERS FOR THE WORLD OF BUSINESS AND BY THE GREATER TOLEDO COMMUNITY FOUNDATION.

ALSO BY VIEWERS LIKE YOU.

THANK YOU (MUSIC) (MUSIC) KRISTI: BEING THE CEO AND SUPERINTENDENT OF A PUBL8IC SCHOOL SYSTEM REQUIRES EXEMPLARY LEADERSHIP, ESPECIALLY WITH THE CHALLENGED OF COVID 19 FOR 8 YEARS, DR. ROMULPOUS DURANT HAS BEEN IN THAT ROLE FOR THE TOLEDO PUBLIC SCHOOL SYSTEM IMPACTING AND LEADING SO MANY STUDENTS AND FAMILIES ALONG THE WAY AND THE POSSITIVE IMPACT HE HAS MADE IN THIS REGION CONTINUES.

TO HEAR MORE ABOUT HIS LEADERSHIP WE WELCOME DR ROMULOUS DURANT TO BUSINESS 360 WELCOME DR DURANT.

LET ME BEGIN BY SAYING THANK YOU FOR ALL THE STUDENTS AND FAMILIES AND EVERYTHING YOU ARE DOING FOR THE REGION.

YOUR TENACIOUS LEADERSHIP IS REALLY MAKING SUCH A DIFFERENCE AND IT IS JUST IMPACTING ALL OF US IN A POSSITIVE WAY SO THANKS.

DR. DURANT: I APPRECIATE YOUR SUPPORT AND YOU KNOW IT IS JUST THE SUPPORT OF THE COMMUNITY, BEING BORN AND RAISED HERE IN THE CITY OF TOLEDO I HAVE HAD A LOT OF INDIVIDUALS THAT POURED INTO ME AS WELL AS TREATED ME LIKE A SON, WETHER IT IS MY OWN FAMILY OR THOSE IN THE COMMUNITY WHO HAVE BEEN A GREAT SUPPORT AND WHAT I TRY TO DO IS SEE THAT EVERY CHILD HAS A LEVEL OF SUPPORT JUST AS I HAVE HAD.

KRISTI: TO THAT POINT, BECAUSE YOU ARE FROM THE REGION, TELL OUR VIEWERS A LITTLE BIT MORE ABOUT YOUR BACKGROUND AND HOW YOUR CAREER PATH HAS TAKEN SHAPE THROUGH THE YEARS.

DR DURANT: YOU KNOW WHAT, BORN AND RAISED ON THE EAST SIDE.

BORN INTO THE BIRMINGHAM AREA.

MY FATHER UHHH... HAD BEEN A LONGTIME FOOTBALL COACH AND NOT REALLY HAD A FATHER OF HIS OWN.

HE HAD RAISED US ON A MODEL OF FOOTBALL.

I MAEN, YOU CAN IMAGINE FROM ALL THE DISCIPLINES AND TRAINING AND RUNNING AND WORKOUT REGIMENTS AND EVERYTHING ELSE THATS KIND OF HOW HE RAISED US AND SO GOING FROM THERE AND GOING TO THE HIGH SCHOOL, WAITE HIGH SCHOOL WHICH IS MY ALMA MATER.

PROUD TO BE FROM THE EAST SIDE, PROUD TO BE FROM WAITE HIGH SCHOOL.

WENT OF FROM WAITE HIGH SCHOOL AND PLAYING FOOTBALL AND WAS ABLE TO GET A SCHOLASHIP F5ROM THE UNIVERSITY OF TOLEDO PLAYED INSIDE AS WELL AS OUTSIDE LINEBACKER UNDER GARY PINKEL.

HAD A GREAT OPPORTUNITY OF LEARNING ABOUT LEADERSHIP THERE AND THEN HAD LEFT RIGHT THERE IN THE MIDDLE OF FOOTBALL SEASON.

SIGNED A CONTRACT WITH TPS SO.

WE LITTERALLY PLAYED A FOOTBALL BOWL GAME ON DECEMBER 19TH.

I WAS TEACHING IN THE CLASSROOM 2 WEEKS LATER AT ELEMENTARY.

I WAS A 4TH GRADE TEACHER.

LOVED AND ENJOYED EVERY BIT OF IT.

WENT ON TO BE A DEAN OF STUDENTS ASSISTANT PRINCIPAL, PRINIPAL AND CURRENTLY THE SUPERINTENDENT OF TOLEDO PUBLIC SCHOOLS.

KRISTI: DID YOU KNOW YOU ALWAYS WANTED TO BE IN EDUCATION OR HOW DID THAT COME TO FRUITION?

DR DURANT: I HAVE ALWAYS HAD A GREAT REPORT WITH KIDS IN GENERAL FOR WHATEVER REASON.

YOU KNOW THEY RESPONDED TO ME DIFFERENTLY WETHER YOU PLAYED ON THE SAME TEAM AS ME OR YOU WERE A SIBLING OF ANOTHER INDIVIDUAL OR YOU WERE SOMEONE ELSE'S CHILD.

IT JUST SEEMED LIKE I HAD A NATURAL NICHE TO WALK INTO THE SITUATION AND THEY RESPONDED AND SO AS I WAS GOING THROUGH COLLEGE I GO TO THE POINT WHERE I STARTED TO HAVE REVOLATIONS IN ESSENCE OF HAVING THIS RAPORT TO WHERE IT WAS MORE AND MORE ON MY MIND AND ONE DAY YOU KNOW WHAT REALLY GOT ME THINKING WAS CHUCK EALEYS SON WHO WAS A GREAT LEGEND AT UT IN REGARDS TO I THINK 36-0 OF HIS RECORD, HIS SON IS NAMED DAMON EALY WHO CAME IN AND WAS GOING INTO EDUCATION SO HE PUT IT IN MY THOUGHT I THOUGHT OH ILL THINK ABOUT IT AND THEN I STARTED TO WALK OVER THE BRIDGE AND THERE WAS A GENTLEMEAN WHO WAS PART OF SAVAGE HALL WHICH WAS PART OF THE ADMINISTRATIVE BUILDING AFRICAN AMERICAN GENTLEMAN, HE SAID YOU KNOW HOW COME YOU ARENT IN THE DEPARTMENT OF EDUCATION AS A MAJOR?

AND I WAS LIKE OK THIS IS THE SECOND TIME AND I SAID I DON''T KNOW AND I TOOK THE ASSUMPTION MOST PEOPLE SAY THEY SAY THERE IS NOT ENOUGH MONEY IN EDUCATION, THATS WHAT IU WOULKD HEAR.

FROM ADULTS AND SO FORTH AND UHH A GUY THAT SAID LOOK AT ME, DO I LOK LIKE IM STRUGLING?

HE HAD A SUIT ON AND I KNEW IT, I SAID NO SIR AND HE SAID \ THEN YOU SHOULD PROBABLY RECONSIDER AND DO YOUR OWN HOMEWORK AND FIND OUT THAT EDUCATION IS A GREAT LIVING, GREAT LIFE, AND MORE IMPORTANTLY YOUR RICHES SHOULD BE ABOUT THE FEELINGS YOU HAD WITH EACH AND EVERY KID AND BECAUSE OF THAT I DID JUST HAT AND HAD PRAYED ON IT AND CAME HOME, TOLD MY PARENTS I WAS CHANGING MY MAJOR FROM PHARMACY TO EDUCATION THEY WERENT HAPPY BUT I TRIED TO REMIND THEM THIS DAY THEY WOULD FORGET THEY WERE UPSET WITH ME FOR CHANGING MY MAJOR.

KRISTI: TELL US HOW MANY SHCOOLS, HOW MANY STUDENTS YOU ARE IN CHARGE OF?

DR DUTRANT: YOU KNOW, TOLEDO PUBLIC SCHOOLS IS THE LARGEST SCHOOL DISTRICT IN NW OHIO ABOUT THE 4TH LARGEST IN THE STATE OF OHIO.

UHHH AGAIN WE HAVE AROUND 23,000 STUDENTS.

WE HAVE 54 BUILDINGS BETWEEN THE ELEMENTARY, HIGH SCHOOL AS WELL AS MAGNET SCHOOLS.

KRISTI: TALK TO US ABOUT ONE OF YOUR GREATEST SUCCESSES AT TPS.

DR DURANT: YOU KNOW WHAT IT IS KIND OF SEVERAL O FTHEM.

AGAIN I RUN A MENTOR GROUP CALLED YOUNG MEN OF EXCELLENCE, YOUNG WOMEN OF EXCELLENCE UHH AND THATS REALLY TRANSFORMING THE LIVES OF INDIVIDUALS GOING THROUGJH HARDSHIP AND THEY ARE COMING TOGETHER, THE COLLEGIALITY OF STUDENTS WHO COME TOGETHER AND WORK TOGETHER BUT ONE, THE GENERATION OF THAT HAS I HAVE TAKEN GREAT PRIDE IN MENTORSHIP AS A REWARDING TO ME.

BUT I THINK WHEN YOU TALK ABOUT FROM THE FUNCTIONALITY OF EDUCATION, GROWTH AND THE GRADUATION RATE HAS BEEN PHENOMINAL.

WE HAVE THE HIGHEST GROWTH IN THE STATE OF OHIO.

WE HAD LITERALLY MOVED FROM THE BOTTOM, LITTERALLY TO MIDDLE OF THE PACK WITH GROWTH OF AROUND 20 GRADUATION POINTS UMM MOVING FORWARD AND THIS FALL WE WILL BE EXCITED BECAUSE WE EVEN INCREASED MORE WHICH IS HUGE FOR THE FACT THAT THE GRADUATION RATE IS A CHALLENGE TO US FOR THE FACT THAT ONE WE HAVE TO KEEP TRACK OF EVERY STUDENT FOR 4 YEARS.

YOU HAVE TO UNDERSTAND THAT WE HAVE THE HIGHEST MOBILITY RATE MEANING RESIDENTS IN TOLEDO HAVE THE HIGHEST MOBILITY RATE MEANING THEY MOVE ALL OVER THE PLACE AND IF WE DON'T FIND THEM THEY ARE CONSIDERED A DROPOUT.

YOU CAN IMAGINE THE CHALLENGES OF INCREASING THE GRADUATION RATE OF THINGS THAT ARE OUTSIDE OF THE NORMS OF WHAT EDUCATION DEALS WITH.

ONE, WE HAVE TO MAKE SURE WE FIND YOU, FEED YOU MAKE YOU FEEL SECURE, BUT AT THE SAME TIME WALK YOU THROUGH THAT PATHWAY AND HOLD YOU BY HAND TO MAKE SURE YOU CROSS THAT FINISH LINE AND THATS KIND OF THE MOST REWARDING THING BECAUSE ALL HANDS HAVE BEEN THERE ON THE EFFORT AND I HAVE BEEN EXCITED TO SEE HOW THE GRADUATION RATE HAS CLIMBED OVER THE YEARS AND WE CONTINUE TO KEEP IT CLIMBING.

KRISTI: NOW GIVE OUR VIEWERS AND BUSINESS 360 FANS AN UNDERSTANDING OF YOUR COMMUNITY AND REGIONAL INVOLVEMENT OUTSIDE OF TPS.

YOU HAVE DONE SO MUCH FOR THE SCHOOL SYSTEM BUT ALSO OUTSIDE.

CAN YOU TELL US A LITTLE BIT MORE ABOUT SOME OF THE INVOLVEMENT YOU HAVE?

DR DURANT: SO YOU KNOW WHAT PEOPLE DON'T REALIZE AND IF THEY KNOW PERSONALLY WHERE THEY SEE, MIGHT BE ON LINKEDIN THAT I SIT ON 12 BOARDS SO IT TAKES A LOT OF MY TIME AND AS I AM BEING ON A LOT OF LOCAL COMMUNITY BOARDS WETHER IT IS THE ART MUSEUM, IMAGINATION STATION WETHER IT IS THE ART MUSEUM, IMAGINATION STATION UNITED WAY, THE YMCA SOME OF IT IN THE DISTRICT.

ALL THESE ARE INDIVIDUAL BOARDS THAT EXIST.

THERE IS A THING OF PAYING IT FORWARD BUT MORE IMPORTANTLY MAKING SURE TPS IS PAYING ITS RESPECT AND BEING PART OF THE SOLUTION IN MANY OF THESE ENTITIES AS WELL AS HELPING SOME OF THE GRASSROOT AGENCIES COME UP AND DEVELOP THEMSELVES SO THEY CAN GET FUNDING AS WELL AS OTHER THINGS IN RESPECT TO BEING ABLE TO PROVIDE A SERVICE TO THE COMMUNITY KRISTI: TALK ABOUT A SOLID STRATEGY.

THAT SOUNDS TERRIFIC AND THE IMPACT YOU ARE HAVING IS TREMENDOUS SO THANK YOU FOR ALL YOU ARE DOING AND AS YOU KNOW, WHEN YOU ARE ON BUSINESS 360, AND YOU ARE WITH US ON BUSINESS 360 YOU GET TO BE A PART OF RAPID RESPONCE.

ARE YOU READY?

DR DURANT: HEY READY AS IM GOING TO GET.

KRISTI: LETS DO IT.

OK, ONE WORD TO DESCRIBE YOU AS A TEN YEAR OLD.

DR DURANT: FOCUSED.

KRISTI: YOUR GO TO ARTIST ON YOUR PLAYLIST?

DR DURANT: URBAN VIOLINISTS.

THATS KIND OF MY GENRE.

KRISTI: ONE PAST EXPERIENCE THAT PREPARED YOU THE MOST FOR YOUR CURRENT ROLE?

DR DURANT: COLLEGE FOOTBAL.

KRISTI: HOW DO YOU MANAGE STRESS?

DR DURANT: WEIGHT LIFITING.

KRISTI: YOU ARE SUPER PHYSICALLY FIT, YOU ARE MENTALLY FIT, YOU ARE SUCH A LEADER.

YOU AR4E DOING ALL THE WONDERFUL THINGS WE NEED TO DO IN THE REGION TO MAKE IT STRONGER.

SO DR DURANT YOU HAVER MADE SUCH AN IMPACT AS A ROLE MODEL ADMINISTRATOR AND EDUCATOR.

IT HAS BEEN SUCH A PLEASURE TALKING WITH YOU ABOUT LEADERSHIP, THANKS FOR BEING HERE.

DR DURANT: I APRECIATE YOU HAVING ME ON.

I ALWAYS ENJOY HEARING ABOUT OTHERS LEADERSHIP AND SUCCESS AND I THINK THE PLATFORM SUCH AS THIS HAS BEEN A REWARDING TO THE CITY OF TOLEDO AND THANK YOU FOR WHAT YOU DO.

KRISTI: DR. DURANT, YOU HAVE MADE SUCH AN IMPACT AS A ROLE MODEL, ADMINISTRATOR, EDUCATOR BOARD TRUSTEE AND MORE.

WE THANK YOU FOR BEING THAT EXAMPLE OF HOW TO LEAD WITH COURAGE IT HAS BEEN A PLEASURE TALKING LEADERSHIP WITH YOU HERE ON BUSINESS 360.

NOW HERE ARE MY TAKEAWAYS.

LEAD WITH COURAGE AND CONVICTION, STAY TRUE TO YOUR GOALS AND KNOW THEY ARE OBTAINABLE, AND DIVE IN 100% IN ALL YOU DO TO MAKE AN INDELLIBLE MARK ON YOUR WORLD.

AND NOW LETS TALK INNOVATION.

(MUSIC) KRISTI: INNOVATIONS IN HEALTHCARE ARE CONTINUING TO IMPACT THE REGION PARTICULARLY DURING COVID 19 TIMES.

DURING AND BEYOND THE PANDEMIC THERE IS SIGNIFICANT NEED FOR INDIVIDUALS AT HOME TO ACCESS HEALTHCARE.

THE PROMEDICA ACUTE CARE AT HOME PROGRAM HAS BEEN DEVELOPED TO MEET THAT NEED.

WITH US TO DISSCUSS THIS INNOVATIVE PROGRAM ARE HOLLY BRISTOL CHIEF INTEGRATION OFFICER AND PRESIDENT OF PROMEDICA AT HOME AND DR BRIAN PERKINS VP OF MEDICAL OPERATIONS FOR PROMEDICA ACUTE CARE AT HOME.

WELCOME TO BUSINESS 360.

IT IS GREAT TO HAVE YOU HERE.

HOLLY: THANKS KRISTI GREAT TO BE HERE.

DR. PERKINS: YEAH THANK YOU.

OUR PLEASURE.

KRISTI: DR PERKINS, DESCRIBE FOR US AND TO OUR VIEWERS WHAT PROMEDICA ACUTE CARE AT HOME IS.

DR. PERKINS: OK IT IS PROMEDICA ACUTE CARE AT HOME IS A NEW PROGRAM PROMEDICA HAS RECENTLY LAUCHED.

IN OCTOBER OF 2020.

UHH ESSENTIALLY WHAT WE HAVE DONE IS BROUGHT THE HOSPITAL INTO THE PATIENTS HOME.

SO WE ARE ABLE TO CARE FOR A SELECT DIAGNOSIS SUCH AS CONGESTIVE HEART FAILURE, COPD, WE HAVE BEEN DOING A LOT OV COVID, CELLULITIS, PNUEMONIA AND WE ARE ABLE TO CARE FOR PATIENTS IN THEIR HOME BY USING REMOTE TELEMONITORING BOTH INPATIENT AND VIRTUAL VISITS WITH HEALTHCARE PROFESSIONALS INCLUDING NURSE PRACTITIONERS UMM RNS, PHYSICIANS AND PARAMEDICS.

UHH AND BOTH AUDIO AND VIDEO SESSIONS DURING THE DAY TO CONTINUE TO MINITOR THEM.

KRISTI: THIS IS TRULY AND INNOVATIVE PROGRAM.

SO HOW DOES PROMEDICA ACUTE CARE WORK IN TERMS OF THE PATIENTS ACCESSING SERVICES PROVIDED.

THERE IS A COUPLE DIFFERENT WAYS PATIENTS CAN END UP UNDER OUR CARE.

ONE WOULD BE FROM THE EMERGENCY ROOM.

AT ONE OF THE PROMEDICA HOSPITALS.

IF THE ARE IN APPRORPIATE PATIENT WITH THE APPROPROATE DIAGNOSIS UHH THEN WE COULD ADMIT THEM TO HOME FROM THE EMERGENCY ROOM.

THE OTHER CURRENT WAY WE ARE ACCOMPLISHING THIS IS DISCHARGING PATIENTS FROM THE HOSPITAL EARLY THAN THEY WOULD BE DISCHARED AND WE DISCHARGE THEM HOME TO CONTINUE TO BE UNDER OUR CARE.

KRITSI: IN TERMS OF TECHNOLOGY HOW DOES THAT WORK WITH THE PATIENT WHO IS AT HOME.

WHAT KINDS OF TECHNOLOGY DO THEY NEED TO HAVE?

WE EQUIP EVERY HOME WITH AN IPAD UHHH A PHONE WICH YOU PICKUP THE PHINE AND IMMEDIATLY CALLS US.

THEY GET A PERSONAL EMERGENCY RESPONSE WATCH.

THEY HAVE A BACKUP POWER SUPPLY THEY HAVE A ROUTER THAT UMMM INSURES THEY HAVE ACCESS, WE WILL NOT LOSE CONNECTIVITY TO THEM.

AND EVERYTHING THEY NEED TO MONITOR THEIR VITALS FROM HOME AS WELL.

WELL YOU HAVE THOUGHT OF THE GAMUT IN TERMS OF TECHNOLOGY.

SO THEY ARE FULLY EQUIPED TO BE ABLE TO HAVE ACCESS TO THE SERVICES ABSOLUTLY.

TERRIFIC.

NOW HOLLY I KNOW PROMEDICA HAS BEEN WORKING ON THIS PROGRAM LONG BEFORE COVID HIT.

TELL US WHY YOU DECIDED TO START A PROGRAM OF THIS NATURE.

HOLLY: ABSOLUTLY.

THANKS KRISTI.

YOU KNOW PROMEDICA IS A HEALTH AND WELBEING ORGANIZATION AND WHAT THAT MEANS IS ITS NOT JUST WHAT HAPPENS INSIDE THE 4 WALLS OR BUILDINGS YOU MAY SEE.

IT IS REALLY HOW DO WE INNOVATE AND DEVELOP SOLUTIONS THAT PROVIDE CARE WHERE WE NEED IT MOST.

SO WE WERE WORKING ON THIS AS YOU MENTIONED BEFORE COVID ACTUALLY BECAME WHAT IT IS TODAY AND THE REASON WE WERE DOING THAT WAS REALLY THREE FOLD.

SOLUTION THAT WOULD ALLOW US TO PROVIDE CARE, HIGH QUALITY CARE AT LOWER COST AND REALLY IMPROVE THE EXPERIENCE OF PATIENTS AND FAMILIES.

KRISTIa: HOW IS THIS REALLY HELPING TO ADDRESS SOME OF THOSE PANDEMIC ISSUES HOLLY THAT HAVE COME UP AND WE WORK THROUGH THE GOBAL PANDEMIC.

HOLLY: IF YOU QUALIFY FOR A HOSPITAL ADMISSION WE ARE NOW ALLOWED TO ADMIT YOU TO YOUR HOME WHICH IS PRETTY UNIQUE AND INNOVATIVE AND HOW THATS REALLY IMPACTED US IN TERMS OF COVID IS IT HAS ALLOWED US EXPAND OUR HOSPITAL'S CAPACITY SO AS PEOPLE ARE FILLING UP THE TRADITIONAL HOSPITAL MODEL IF YOU MEET OUR MEDICAL AND SOCIAL QUALIFICATIONS SO WE HAVE TO MAKE SURE YOUR HOME IS SAFE FOR INSTANCE WE CAN DELIVER THE TECHNOLOGY AND CARE PROVIDERS DR PERKINS WAS TALKING ABOUT TO YOU DIRECTLY IN YOUR HOME AND ALSO BE TAKEN CARE OF YOU 24/7 JUST AS IF YOU WERE IN THE HOSPITALS WALLS.

THATS BEEN REALLY VALUABLE AND THE CENTER FOR MEDICARE AND MEDICAID SERVICES HAVE ACTUALLY NOTICED THAT.

THEY HAVE BEEN TRYING TO SUPPORT HOSPITALS AROUND THE COUNTRY IN AN INNOVATIVE PROGRAMS LIKE THIS.

KRISTI: FOR SURE, AND I FEEL LIKE TOO DR PERKINS, IS THIS ALEVIATING SOME OF THE STRESS AFTER THEY GET COMFORTABLE WITH IT IF THE PATIENT MAY BE HAVING IN TERMS OF NOT BEING ABLE TO GET INTO THE HOSPITAL IN A TIMELY FASHION?

DR PERKINS: I CERTAINLY THINK IT HAS YES.

YOU KNOW ON THAT FRONT, REALLY THE ALLEVIATION OF STRESS IS MUCH MORE ASSOCIATED WITH BEING IN THEIR HOME.

THEY ARE JUST MORE COMFORTABLE IN THEIR HOME.

IT HAS SHOWN THAT IT HELPS PATIENTS IMPROVE FASTER.

THERE ARE LOWER INFECTION RATES THERE IS LOWER RE-ADMISSION RATES YOU KNOW AND IT HELPS THE OVERALL HEALTH AND WELLBEING ON TOP OF TAKING CARE OF WHY THEY NEED TO BE ADMITTED IN THE HOSPITAL INNITIALLY.

KRISTI: SO FOR THOSE OF US AT OUR VIEWING AREA WHO ARE LOOKING TO ACCESS PROMEDICA ACUTE CARE AT HOME HOW WOULD THEY DO SO?

HOLLY: THERE ARE A COUPLE OF WAYS TODAY KRISTI THAT PEOPLE CAN COME INTO CONTACT WITH PROMEDICA ACUTE CARE AT HOME.

ONE OF THOSE IS IF THEY ARRIVE AT AN EMERGENCY DEPARTMENT IN A PROMEDICA FACILITY AND THEY QUALIFY FOR AN INPATIENT ADMISSION.

THE REASON I SAY IT THAT WAY IS REMEMBER ITS NOT TRADITIONAL HOME CARE, ITS A HOSPITAL STAY AND SO ONCE THEY QUALIFY TO BE ADMITTED THE CONVERSATION BETWEEN DR PERKINS AND THE FOLKS IN THE HOSPITAL AND THE PATIENT AND THEIR FAMILY IS THIS IS AVAILABLE TO YOU GIVING YOUR DIAGNOSIS AND WE HAVE THE CONVERSATION AND THEY CAN ENTER IT THAT WAY THEN ALSO IF YOU ARE CURRENTLY IN THE HOSPITAL AND YOU ARE ABLE TO BE ABLE TO BE CARE FOR SAFELY IN YOUR HOME WE CAN MOVE YOU FROM A CURRENT HOSPITAL STAY INTO YOUR HOME FOR THE REST OF YOUR HOSPITAL STAY.

I THINK THE OTHER IECE TO ADD ONTO THAT IS FOR THOSE FOLKS THAT ARE IN THE HOME, I THINK IT REALLY HELPS THERE CARE TO TAKE CARE OF YOU IN A UNIQUE WAY BECAUSE WE ARE ACTUALLY LIVING THE WAY YOU ARE LIVING.

SO WE ARE HAVING THE BENEFIT OF SEEING UMM WHAT ARE OTHER THINGS YOU ARE DEALING WITH AS AN INDIVIDUAL ADDRESSING ANYTHING REALLY TO THE SOCIAL DISCRIMINENTS OF HEALTH OR PERSONAL DETERMANENTS OF HEALTH.

I REALLY THINK IT GIVES US A WHOLE PICTURE OF WHAT PATIENTS ARE DEALING WITH AS WE DEVELOP AND TAKE THEM THROUGH THEIR CARE PLAN.

KRISTI: AND TO REITERATE AS WELL, THIS IS NOT JUST A PROGRAM DEVELOPED FOR COVID 19 DAYS.

THIS IS AN ONGOING LONGTERM PROGRAM.

ABSOLUTLY!

DR PERKINS MENTIONED SOME OF THE CRITICAL DIAGNOSES CHRONIC CONDITIONS SUCH AS CHF OR OTHER RESPERATORY, EVEN NON COVID RESPERATORY ISSUES BUT OUR INTENTION IS TO CONTINUE TO GROW THE CLINICAL AREAS WE CAN CARE FOR IN THE HOME.

AS AN ACUTE CARE SPACE.

KRISTI: WELL PROMEDICA ACUTE CARE AT HOME IS REALLY FILLING A NICHE AND VOID WE HAVE HAD SO WE THANK YOU SO MUCH, HOLLY BRISTOLL, DR PERKINS FOR BEING ON BUSINESS 360 AND FOR ALL YOU ARE DOING TO BRING THE INNOVATIVE PROGRAM TO OUR REGION.

HOLLY: THANKS FOR HAVING US KRISTI.

DR PERKINS: YES THANK YOU VERY MUCH.

KRISTI: THE INNOVATION AT PROMEDICA CONTINUES WITH THIS VIRTUAL AND IN HOME MODEL OF CARE.

ADDRESSING SUCH NEEDS AS X-RAYS, IV MEDICATIONS, LABS AND PT TO NAME A FEW.

A SPECIAL THANK YOU TO HOLLY BRISTOLL AND TO DR PERKINS FOR WORKING TO IMPLEMENT THIS ACUTE CARE PROGRAM AT HOME USING PHYISICIANS, ACUTE CARE NURSES AND A ROBUST SUPPLY CHAIN OF CARE.

AND NOW LETS TALK COLLABORATION.

(MUSIC) (MUSIC) KRISTI: WHAT A COLLABORATION WE HAVE FOR YOU.

AND TALK ABOUT EXCEPTIONAL TIMING SOME MENTAL HEALTH GUIDNECE AT THIS EXTREMELY CHALLENGING TIME AND WITH SOME A DIFFICULT OR STRESSFUL WORK SITUATION THE NATIONAL ALLIANCE ON MENTAL ILLNESS IS HERE TO HELP EMPLYERS HELP EMPLOYEES.

WITH US TODAY TO TELL US MORE ABOUT A MUCH NEEDED PROGRAM ARE ROBIN ISENBERG FROM NAMI AND MADDISON BEZDICHECK FROM HYLANT.

THANKS SO MUCH FOR BEING HERE AT BUSINESS 360 AND FOR SHARING THIS ENLIGHTENING COLLABORATION WITH US.

ROBIN: THANK YOU!

WE ARE EXCITED TO BE HERE!

MADDISON: YES THANKS KRISTI!

KRISTI: ROBIN, MANY OF OUR VIEWERS HAVE HEARD OF NAMI.

WOULD YOU TELL US MORE ABOUT YOUR MISSIONA ND WHAT YOU OFFER TO THOSE IN OUR REGION?

ROBIN: HERE AT NAMI OF GREATER TOLEDO WE BELIEVE THAT MENTAL ILLNESS TOUCHES EVERYBODY AND THAT NO ONE SHOULD HAVE TO TRAVEL THAT JOURNEY ALONE.

SO AS A LOCAL AFFILIATE WE ARE THE ONLY LOCAL NONPROFIT IN THE AREA WHO HELPS INDIVIDUALS AND THEIR LOVED ONES NAVIGATE THE ROADMAP TO MENTAL HEALTH.

WE DO THAT BY PROVIDING SUPPORT, EDUCATION, AND ADVOCACY AND LAST YEAR WE PROVIDED RESPOURCES TO OVER 2400 INDIVIDUALS AND FAMILIES WHICH IS PRETTY GREAT.

OUR PROGRAMS ARE COMPLETELY FREE DUE TO GRANTS, DONATIONS AND THE SUCESS OF OUR BIGGEST FUNDRAISER AN ANNUAL WALK, NAMI WALK.

WE DO ALL OF THIS BY OFFERING SPECIALIZED PEER GROUPS, SUPPORT WORKSHOPS MENTAL HEALTH EDUCATION COURSES FOR INDIVIDUALS AND FAMILIES AND CHILDRENS PROGRAMMING AND LOTS MORE.

AND ONE OF THE GREATEST THINGS WE DO IS WE PARTNER WITH LOCAL ORGANIZATIONS AND BUSINESSES WHO ELIMINATE STIGMA AND TO ENCOURAGE THE UNDERSTANDING OF MENTAL ILLNESS THROUGH COMMUNITY EVENTS AND PROGRAMS.

KRISTI: TALK TO US A LITTLE MORE MADDISON ABOUT WHAT IS HAPPENING AT HYLANT AND WHAT YOU ARE SEEING IN TERMS OF SOME OF THE ISSUES AFFECTING YOUR EMPLOYEES.

MADDISON: WE ARE HEADQUARTERED IN DOWNTOWN TOLEDO.

WE HAD ABOUT OVER 700 EMPLOYEES.

WE ARE AN INSURANCE CONSULTANT.

AND WE REALLY SERVE AND PROTECT BUSINESSES WE WORK FOR THEY EMPLOYEES AND THAT IS OUR MISSION TO EMBRACE THEM AS OUR OWN AND WE ARE DEFINITLEY A FAMILY ORANIZATION.

SO WE LOVE PARTNERSHIPS LIKE NAMI BECAUSE LIKE MANY ORGANIZATIONS NOW WE HAVE SOME EMPLOYEES IN THE OFFICE BUT MOST OF THE EMPLOYEES ARE STILL AT HOME.

THEY FEEL MORE COMFORTABLE AT HOME WHEN THEY CAN DO THEIR JOB AT HOME SO WE HAVE SEEN MENTAL HEALTH CONCERS LIKE EVERYONE ELSE.

WITH BEING SCARED ABOUT THE VIRUS, NOT COMFORTABLE GOING BACK IN.

STRUGLING WITH LONLINESS.

STRUGGLING WITH FEAR AND SO ITS GREAT TO HAVE AN ORGANIZATION LIKE NAMI TO LEAN ON THEIR RESOURSES KRISTI: KUDOS TO YOU BOTH FOR GETTING TOGETHER ON THIS ISSUE AND WORKING AS A TEAM TO BRING EMPLOYEES INTO A PLACE WHERE THEY CAN WORK WELL TOGETHER, THEY CAN FEEL STRONG AND CONFIDENT IN WHAT THEY ARE DOING.

TELL US HOW DID YOU DISCOVER EACH OTHER IN TERMS OF NEED AND RECOGNIZE WHAT THAT NEED WHAS?

ROBIN: WELL I WILL BE HONEST, MADDISON AND I WE ACTUALLY MET SEVERAL YEARS AGO WHEN SHE REACHED OUT TO NAMI TOLEDO LUNCH AND LEARN PRESENTATION ABOUT MENTAL ILLNESS AND SUICIDE FOR THE HYLANT STAFF WE DID THAT IN PERSON, THAT WAS A FEW YEARS AGO PRE-COVID.

AND THEN A FEW YEARS LATER WE RAN INTO MADDISON AGAIN AT AN ANNUAL WELLNESS CONFERENCE PUT ON BY THE EMPLOYERS ASSOCIATION IN TOLEDO NAMI WAS AT THE CONFERENCE TO LAUNCH STIGMA FREE COMPANY.

AND MADDISON AND HYLANT JUMPED RIGHT IN AND INVITED US BACK TO HYLANT TO SHARE THAT STIGMA FREE PRESENTATION.

SO NOW HYLANT IS ONE OF OUR PREMEIRE STIGMA FREE COMPANIES AND WE ARE EXCITED ABOUT THAT PARTNERSHIP.

KRISTI: MADDISON, AS YOU LOOK AT THAT COLLABORATION AND THAT PROGRAMMING NAMI OFFERS, HOW HAS THAT BEEN ABLE TO HELP YOUR EMPLOYEES AND WHAT SPECIFIC THINGS HAVE YOU BEEN ABLE TO OFFER THEM THAT HAVE REALLY MADE A DIFFERNECE?

MADDISON: WELL IT WAS JUST GREAT INNITIALLY TO EVEN RAISE AWARENESS BECAUSE ACTUALLY MANU OF OUR EMPLOYEES HAD NOT HEARD OF NAMI AND DIDNT UNDERSTAND THERE FREE RESOURCE LIKE THE SUPPORT GROUPS ROBIN MENTIONED HERE IN TOLEDO AND SO EVEN RAISING AWARENESS THAT THERE IS A FREE RESOURCE IN THE COMMUNITY WAS WONDERFUL.

KRISTI: DO YOU FIND THAT ONCE YOU OPEN THAT DOOR AND START TALKIGN ABOUT IT THAT YOU REALLY SEE SOME OF THOSE WALLS COME DOWN AND IT REALLY DOES OPEN UP LINES OF COMMUNICATION, MORE COMPASSIONATE UNDERSTANDING OF FELLOW EMPLOYEES AND THE LIFE.

MADDISON: I REALLY SO, AND I HAVE EVEN SEEN SINCE COVID IT HAS BECOME MORE OK TO TALK ABOUT IT BECAUSE WE HAVE THIS IN COMMON THAT WE ARE ALL STRUGGLING SO IT IS A COMMONALITY WE CAN SHARE NOW AND SO I HAVE SEEN IT MAKE A DIFFERNECE IN TALKING ABOUT IT AND IF YOU ATTEND SOMETHING LIKE A LUNCH AND LEARN AND YOU ARE HEARING ABOUT A TOPIC FROM A SPEAKER, LIKE A NAMI SPEAKER, YOU ARE MORE LIKELY TO OPEN UP AND HAVE THAT CONVERSATION WITH YOUR COLLEGUES OVER LUNCH OR ON A BREAK SO IT DEFINITLY MAKES A DIFFERENCE IN SOME OF THE CONVERSATIONS I HAVE SEEN AROUND THE OFFICE.

KRISTI: AND GIVING US SORT OF THOSE UHHH MAYBE IT IS PERMISSION TOHAVE A DIALOGUE TO TALK WITH OUR NEIGHBORS TO KNOW THAT WE ARE NOT BEING NOSEY WE ARE BEING COMPASSIONATE AND WE CARE.

THOSE ARE THE TYPES OF THINGS WE REALLY NEED TO BE HIGHLIGHTING AS WE GO FORWARD.

ROBIN MADDISON, THANK YOU FOR THIS COLLABORATION, THANK YOU FOR BRINGING THIS TO OUR ATTENTION.

I FEEL EXTREMELY HOPEFUL THAT WE HAVE A PROGRAM SUCH AS THIS IN OUR CORPORATIONS TO HELP OUR EMPLOYEES AND EMPLOYERS BE STRONGER.

AS WE GO THROUGH THE RECOVERY PHASE OF COVID 19.

SO THANK YOU SO MUCH FOR BEING ON BUSINESS 360.

ROBIN: THANK YOU!

MADDISON: THANK YOU.

KRISTI: NAMI WOULD LIKE YOU TO KNOW THAT NOT BEING OK IS ABSOLUTLY OK. KNWOING THAT HELP IS AVAILABLE AND A PROGRAM LIKE THIS NAMI HYLANT GROUP COLLABORATION IS A POWERFUL EXAMPLE OF HOW WE CAN BEGIN TO BECOME MORE COMPASSIONATE WITH OUR COWORKERS WHO MAY BE STRUGGLING EMOTIONALLY.

AND HOW WE CAN BEGIN TO GET BACK ON TRACK.

THATS A WRAP ON THIS EPISODE OF BUSINESS 360 SO GLAD YOU JOINED US TO LEARNMORE ABOUT THE EXCITING LEADERSHIP, INNOVATION, AND COLLABORATION OCCURING RIGHT HERE IN OUR REGION.

REMEMBER THERE IS ALWAYS ROOM TO LEARN LEAD, AND TO GROW.

VISIT OUR WEBSITE AT WGTE.ORG/B360 AND CONNECT WITH ME ON LINKEDIN.

IM KRISTI HOFFMAN.

WE WILL SEE YOU ON THE NEXT BUSINESS 360.

ANNOUNCER: BUSINESS 360 WITH KRISTI HOFFMAN IS MADE POSSIBLE BY PROMEDICA, A LOCALLY OWNED NATIONALLY RECOGNIZED NOT FOR PROFIT HEALTHCARE NETWORK THAT HAS A STRONG COMMITMENT TO CLINICLA EXCELLENCE PROVIDING SAFE HIGH QUALITY PATIENT CARE AND ADDRESSING SOCIAL ISSUES THAT IMPACT HEALTH.

THE UNIVERSITY OF TOLEDO COLLEGE OF BUSINESS AND INNOVATION DEVELOPING LIFELONG LEADERS FOR THE WORLD OF BUSINESS.

AND BY THE GREATER TOLEDO COMMUNITY FOUNDATION.

ALSO BY VIEWERS LIKE YOU.

THANK YOU.

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