>> CATHY: COMING UP IN THE NEXT HOUR, LARRY FITZGERALD ON THE MINNESOTA TWINS' UNPRECEDENTED TRADE DEADLINE DAY.

KAOMI LEE TRAVELED TO COOK COUNTY TO HIGHLIGHT RELATIONSHIP-BUILDING THROUGH AN ANIMAL WELFARE PROGRAM.

WE'LL HEAR ABOUT A NEW EFFORT TO BRING POLITICAL OPPOSITES TOGETHER.

>> ERIC: WE START TONIGHT WITH THE BIG CYBER-ATTACK ON THE CITY OF ST. PAUL.

IT BEGAN LATE LAST WEEK AND LED TO THE SHUTTING DOWN OF MOST INTERNET-BASED SERVICES IN THE CITY.

A STATE OF EMERGENCY WAS DECLARED THAT BROUGHT IN ASSISTANCE FROM THE NATIONAL GUARD AND THE F.B.I.

MAYOR MELVIN CARTER IS HERE.

THANKS FOR JOINING US.

A WEEK HAS PASSED.

WHAT'S THE STATUS.

>> THANKS FOR HAVING ME ON.

WE ARE WORKING VERY HARD.

THE STATUS IS THAT OUR ST. PAUL CITY EMPLOYEES ARE ONE OF THE MOST INCREDIBLE CREW OF PEOPLE ON THE PLANET.

THEY HAVE WORKED HARD TO JUST TO SIMPLE THINGS LIKE MAKE SURE 911 SERVICES ARE ONLINE SINCE THE GIBB BEGINNING OF THIS THICK.

TO MAKE SURE OUR EMPLOYEES MPLOT PAID.

LITERALLY ON THE FLY, MANUALIZE THEM.

THAT'S A NEW WORD THAT I'VE NEW USED BEFORE THIS PAST WEEK AND DO THINGS KIND OF BEFORE HAND AND FIGURING STUFF OUT.

WE GOT A MAKE-SHIFT CONFERENCE ROOM FULL OF PAYROLL EMPLOYEES.

WE ARE PUSHING BACK ON THIS THING.

I THINK OUR -- >> Cathy: WHAT'S STILL DOWN AT THIS POINT?

>> MANY OF OUR SYSTEMS ARE DOWN AND THEY'RE DOWN BECAUSE WE TOOK THEM DOWN.

THEY'RE DOWN BECAUSE WE TOOK THEM DOWN PROACTIVELY TO KEEP THE THING FROM SPREADING.

SO THING LIKE WAS SO THING LIKE WA WI-FI IN OUR PUBLIC LIBRARIES.

THINGS LIKE OUR VOICE-OVER INTERNET PROTOCOL.

SO WE TOOK A LOT OF THAT STUFF DOWN TO JUST STOP THE SPREAD AND BE ABLE TO PRESS PAUSE ON THAT THAT.

WE GOT MOST OF THE PHONES BACK UP FOR ALL OF DEPARTMENTS AND AT LEAST ONE WI-FI HOT SPOT IN EVERY LOCATION.

>> Eric: CITY WORKERS AND RESIDENTS, SHOULD THEY BE CONCERNED ABOUT THEIR PERSONAL DATA?

>> WE'RE CONCERNED ABOUT THE ABILITY.

I CAN'T COMPLETELY RULE OUT THE POSSIBILITY THAT CITY WORKERS, THAT SOME DATA ON CITY WORKERS HAS -- COULD HAVE BEEN STOLEN, WHICH IS WHY THIS WEEK, WE BE ACTED TO ADVISE CITY WORKERS, PUT A FREEDZ ON YOUR CREDIT AND TAKE STEPS AROUND YOUR DIGITAL IDENTITY.

IF YOU LIVE IN ST. PAUL, AND YOU DON'T WORK FOR HE CITY, WE DON'T AVE MUCH SENSITIVE INFORMATION ON OU.

>> Cathy: RAMSEY COUNTY IS HOUSED KIND OF RIGHT NEXT TO Y'ALL.

AND THEY DIDN'T HAVE ANY PROBLEMS EVIDENTLY.

SO I'M KIND OF CURIOUS, WHAT WAS THE HOLE IN YOUR SYSTEM?

DO THE EXPERTS THINK?

>> WE ALL HAVE SEPARATE SYSTEMS AND THESE THINGS HAPPEN ALL THE TIME.

CITIES, SCHOOL DISTRICTS, HEALTHCARE SYSTEMS ARE CONSTANTLY UNDER ATTACK AND ONE OF THE THINGS THAT WE SEE AND WE ALL IN THE LAST WEEK GOT A TEXT ABOUT, YOU KNOW, A MOTOR VEHICLE SOMETHING THAT SOMEBODY WANTS TO LET -- YEAH.

SO OUR SYSTEMS ARE ALWAYS UNDER ATTACK.

JUST CONSTANTLY.

AND SO I THINK WE'VE GOT SOME PRETTY STRONG SYSTEMS AND ONE OF THE THINGS I'M LEARNING FROM SOME OF THE CYBER SECURITY EXPERTS THAT WE'RE WORKING WITH IS, THESE DAYS, IT'S LIKE YOU BUILD A WALL AND YOU NEVER EXPECT SOMEBODY TO GET THROUGH, YOU HAVE THE PROTOCOLS TO JUMP INTO ACTION.

THAT'S WHAT UR TEAMS DID AND THEY PUT US IN A BETTER POSITION.

>> Cathy: WILL YOU KEEP HAVING TO BUILD WALLS THICKER AND HIGHER IN A SENSE?

WHAT'S YOUR I.T.

STAFF GOING TO HAVE TO DO MOIVING FORWARD?

>> WE'RE ASSESSING A LOT OF THOSE THINGS RIGHT NOW.

FRANKLY, A LOT OF WHAT WE'RE DOING IS THE FORENSICS INVESTIGATION OF PUTTING BACK THE SYSTEMS, PUTTING BACK TOGETHER THE SYSTEMS THAT WE TOOK FFLINE.

THINK EASK THROUGH GAIN OUR CYBER SECURITY PROTOCOLS.

WE'VE MADE A LOT OF INVESTMENTS VER THE LAST COUPLE OF YEARS IN CYBER SECURITY THAT PUT US IN A PLACE TO BE ABLE TO BE IN SUCH A STRONG POSITION.

>> >> Eric: WHO'S RESPONSIBLE?

HAVE YOU HAD A REQUEST FOR RANSOM?

>> ALL THE INVESTIGATORS, WE'RE INVOLVED IN THE FORENSICS INVESTIGATION AROUND MAKING SURE OUR SYSTEMS ARE CLEAN, MAKING SURE OUR DEVICES ARE CLEAN, GIVING ADVICE TO CITY EMPLOYEES CITY EMPLOY EMPLOYEES.

THERE'S GOING TO BE A CRIMINAL INVESTIGATION AT SOME POINT AND I'LL BE LISTENING JUST LIKE YOU WILL TO HEAR LIKE THEM NAME SOMEBODY AND HOLD SOMEBODY ACCOUNTABLE FOR THIS.

>> Eric: COST OF THIS TO THE CITY AND DO YOU HAVE INSURANCE OR THROUGH THE NATIONAL LEAGUE OF CITIES?

>> WE'RE A SELF-INSURED CITY AND THE TRUTH IS I DON'T KNOW.

WE'RE IN A STATE OF EMERGENCY.

OUR CITY COUNCIL, OUR CITY COUNCIL EXTENDED THAT TODAY FOR US FOR 90 DAYS.

AND OBVIOUSLY WHEN THERE'S A FIRE, WE GO PUT OUT THE FIRE AND FIGURE OUT HOW MUCH THE WATER COSTS AFTER THE FACT.

WE GOT A ROOM FULL OF -- SHOUT-OUT TO ALL THE CITY EMPLOYEES IN THE E.O.C.

I WISH PEOPLE COULD SEE JUST HOW HARD ST. PAUL WORKERS HAVE BEEN WORKING.

LEXI, THE AXOLOTL UNTIL THE LIBRARY, IS COMPLETELY ANALOG.

GO VISITS PARK OR THE COMO ZOO IS DEGREE IS DEGR FREE THIS WEEKEND JUST E IT WAS LAST WEEKEND AND EVERY WEEKEND IN COMO I WEEKEND IN COMO ZOO'S EXISTENCE.

>> Cathy: CURIOUS ABOUT AN AFTER ACTION REPORT ON THIS.

I MEAN, THERE'S GOING TO BE LEARNINGS TO BE TAKEN FROM THIS, OBVIOUSLY.

ANY EARLY INDICATIONS AS TO WHAT YOU'VE BEEN LEARNING IN TERMS OF JUST LONG TERM?

>> YEAH, I THINK WE'LL HAVE TIME FOR A LOT OF THOSE THINGS.

AGAIN, RIGHT NOW, OUR FOCUS THIS WEEK HAS BEEN REALLY ON TWO THINGS.

ONE HAS BEEN THE NETWORK PIECES.

THINKING ABOUT HOW WE GET OUR NETWORKS CLEAN AND GET THEM BACK ONLINE.

TWO HAS BEEN JUST THE OPERATIONAL CONTINUITY.

LIKE I SAID, THE FIRST PRIORITY FROM THE BEGINNING WAS MAKING SURE 911 SERVICES WERE UNIMPACTED.

THEY ARE UNIMPACTED.

OUR POLICE OFFICERS, OUR FIREFIGHTERS, OUR AMBULANCE SERVICES ARE ON THEIR WAY.

AND IN SOME CASES, THE OPERATIONAL CONTINUITY HAVE HAD TO TAKE PRECEDENCE OVER TRYING TO GET OUR NETWORKS BACK ONLINE.

FOR EXAMPLE, PAYROLL, LIKE, IF WE FAIL TO MAKE PAYROLL, WE DON'T HAVE ANYBODY TO PUT THE NETWORKS BACK ONLINE IN THE FIRST PLACE.

SO THAT PAYROLL TEAM HAS BEEN WORKING HARD.

THE EMERGENCY RESPONDERS HAVE BEEN WORKING HAD.

WE'VE BEEN REALLY IMMERSED IN THOSE MISSIONS OVER THE PAST -- THE 14 YEARS THAT HAVE PASSED SINCE MONDAY.

[ Laughter ] >> Eric: THANKS,