Successful Negotiation Hinges on Tone, Language, Word Choice
Clip: 8/26/2010 | 5m 24s
Robert Mnookin, author of "Bargaining with the Devil," speaks with economics correspondent
Robert Mnookin, author of "Bargaining with the Devil," speaks with economics correspondent Paul Solman about the rewards and challenges of negotiations.
Problems playing video? | Closed Captioning Feedback
Problems playing video? | Closed Captioning Feedback
Major corporate funding for the PBS News Hour is provided by BDO, BNSF, Consumer Cellular, American Cruise Lines, and Raymond James. Funding for the PBS NewsHour Weekend is provided by...
Successful Negotiation Hinges on Tone, Language, Word Choice
Clip: 8/26/2010 | 5m 24s
Robert Mnookin, author of "Bargaining with the Devil," speaks with economics correspondent Paul Solman about the rewards and challenges of negotiations.
Problems playing video? | Closed Captioning Feedback
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Major corporate funding for the PBS News Hour is provided by BDO, BNSF, Consumer Cellular, American Cruise Lines, and Raymond James. Funding for the PBS NewsHour Weekend is provided by...