How Southwest’s operational meltdown affected passengers
Clip: 1/1/2023 | 5m 12sVideo has Closed Captions
How Southwest’s operational meltdown upended passengers’ travel plans
Southwest Airlines appears to have recovered from their holiday week meltdown, with only about two dozen flight cancellations reported Sunday. But anger and frustration lingers among Southwest passengers, many of whom are still trying to reach their destinations. We spoke with two passengers who shared their experiences of canceled flights, lost luggage and missed family gatherings.
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Major corporate funding for the PBS News Hour is provided by BDO, BNSF, Consumer Cellular, American Cruise Lines, and Raymond James. Funding for the PBS NewsHour Weekend is provided by...
How Southwest’s operational meltdown affected passengers
Clip: 1/1/2023 | 5m 12sVideo has Closed Captions
Southwest Airlines appears to have recovered from their holiday week meltdown, with only about two dozen flight cancellations reported Sunday. But anger and frustration lingers among Southwest passengers, many of whom are still trying to reach their destinations. We spoke with two passengers who shared their experiences of canceled flights, lost luggage and missed family gatherings.
Problems playing video? | Closed Captioning Feedback
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Major corporate funding for the PBS News Hour is provided by BDO, BNSF, Consumer Cellular, American Cruise Lines, and Raymond James. Funding for the PBS NewsHour Weekend is provided by...