
2/4/21 COVID-19: Paying the Rent
Season 2021 Episode 4 | 56m 45sVideo has Closed Captions
The panel discusses challenges of paying rent during COVID-19.
Many of Hawaiʻi’s tenants who were laid off or suffered a reduction in hours and/or pay because of the coronavirus are struggling to pay their rent. While Governor David Ige has imposed an eviction moratorium that runs through February 14, the moratorium does not guarantee rental housing.
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Insights on PBS Hawaiʻi is a local public television program presented by PBS Hawai'i

2/4/21 COVID-19: Paying the Rent
Season 2021 Episode 4 | 56m 45sVideo has Closed Captions
Many of Hawaiʻi’s tenants who were laid off or suffered a reduction in hours and/or pay because of the coronavirus are struggling to pay their rent. While Governor David Ige has imposed an eviction moratorium that runs through February 14, the moratorium does not guarantee rental housing.
Problems playing video? | Closed Captioning Feedback
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Learn Moreabout PBS online sponsorshipTENANTS WHO WERE LAID OFF OR HAD THEIR WORK HOURS REDUCED BECAUSE OF THE CORONAVIRUS PANDEMIC, ARE STRUGGLING TO PAY THE RENT.
THE GOVERNOR HAS IMPOSED AN EVICTION MORATORIUM, BUT IT DOES NOT GUARANTEE RENTAL HOUSING.
AND WHAT ABOUT LANDLORDS WHO RELY ON THE MONTHLY INCOME?
FEDERAL MONEY IS BEING USED TO PROVIDE SOME RELIEF, BUT WHAT HAPPENS WHEN IT RUNS OUT?
TONIGHT’S LIVE BROADCAST AND LIVE STREAM OF INSIGHTS ON PBS HAWAII START NOW.
¶¶ ¶¶ ALOHA AND WELCOME TO INSIGHTS ON PBS HAWAII...I'M DARYL HUFF.
MANY HAWAII RESIDENTS ARE ON THE BRINK HOMELESSNESS.
SOME WERE ALREADY LIVING PAYCHECK TO PAYCHECK BEFORE THE PANDEMIC, AND NOW THOUSANDS OF RESIDENTS ARE OUT OF JOBS BECAUSE OF COVID.
EMERGENCY FUNDING FOR RENT RELIEF HAS BEEN MADE AVAILABLE, WITH AN EVICTION MORATORIUM IN PLACE.
BUT THERE ARE LOOPHOLES, LEAVING SOME RENTERS WITH MINIMAL OPTIONS.
OUR PANEL TONIGHT INCLUDES A TENANT ALONG WITH REPRESENTATIVES FROM AGENCIES ASSISTING BOTH RENTERS AND LANDLORDS.
WE LOOK FORWARD TO YOUR PARTICIPATION IN TONIGHT'S SHOW.
YOU CAN EMAIL, CALL OR TWEET YOUR QUESTIONS.
AND YOU’LL FIND A LIVE STREAM OF THIS PROGRAM AT PBSHAWAII.ORG AND THE PBS HAWAII FACEBOOK PAGE.
NOW, TO OUR GUESTS.
LISA KIMURA IS THE VICE PRESIDENT OF COMMUNITY IMPACT AT ALOHA UNITED WAY.
SHE OVERSEES THE AGENCY’S STATEWIDE 211 HELPLINE, A FREE AND CONFIDENTIAL SERVICE THAT HELPS CONNECT RESIDENTS WITH AVAILABLE RESOURCES.
DAVID CHEE IS AN ATTORNEY PRACTICING LANDLORD TENANT LAW FOR THE PAST 28 YEARS.
HE REPRESENTS SEVERAL OF THE LARGEST RESIDENTIAL LANDLORDS IN THE STATE.
TRACEY WILTGEN IS THE EXECUTIVE DIRECTOR OF THE MEDIATION CENTER OF THE PACIFIC.
THE NON PROFIT ASSISTS MORE THAN 7 THOUSAND PEOPLE ANNUALLY WITH TALKING, NEGOTIATING AND RESOLVING CONFLICTS PEACEFULLY.
AND TYME VENTURA IS A RENTER WHO LIVES ON KAUAI.
THE MOTHER OF FOUR IS A WEDDING AND ELOPEMENT PHOTOGRAPHER WHOSE BUSINESS AND INCOME DRASTICALLY DROPPED WHEN THE PANDEMIC STARTED.
LET ME START WITH YOU.
WHAT WAS THAT LIKE FOR YOU ON KAUAI WHERE THE TOURISM INDUSTRY HAS NOT COME BACK FULLY.
WHAT'S IT BEEN LIKE FOR YOU AND YOUR FAMILY.
>> >> TO BE HONEST, IT'S JUST, IT'S BEEN SO DRASTIC AND SO HARD.
PROBABLY LIKE A LOT OF VIEWERS OUT THERE, MY HUSBAND AND I WERE BOTH WORKING AND PRETTY MUCH LIVING PAYCHECK TO PAYCHECK.
AND MY JOB, I'M SURE, AS WELL MANY OTHER VIEWERS OUT THERE, WAS DEEMED NONESSENTIAL.
>> AND DIRECTLY HIT.
MAJORITY OF MY CLIENTS ARE TOURISTS.
TOURISTS REALLY HAVE BEEN CLOSED OFF FROM THE ISLANDS.
SO MY WHOLE BUSINESS HAS COLLAPSED.
>>Daryl: WHAT IS BEEN THE SITUATION WITH YOUR HOUSING?
THAT'S WHAT THIS SHOWS ABOUT.
>> YEAH.
SO MY HUSBAND AND I RENT.
AND LUCKILY, HE IS IN THE MEDICAL FIELD.
AND SO HIS JOB HAS BEEN SECURE AND HE IS PULLED A LOT OF THE SLACK.
WE'VE JUST TRIED TO CUT EVERY CORNER POSSIBLE AND DO EVERYTHING WE CAN TO MAKE ENDS MEET.
AND LUCKILY, A FRIEND OF OURS RECOMMENDED THE RENTAL RELIEF PROGRAM WHICH I HAD NO EVEN AWARENESS OF.
WE APPLIED AND IT WAS TREMENDOUS, TREMENDOUS HELP FOR US.
>>Daryl: THAT'S GREAT.
GIVE US A NICE SEGUE TO LISA FROM YOUALOHA UNITED WAY.
HELPS OPERATE THAT PROGRAM ALONG WITH THE 211 SYSTEM.
WHAT'S IT BEEN LIKE FOR YOUR AGENCY?
HOW MUCH RENT RELIEF PUT ON WHAT IMPACT DID THAT HAVE ON YOUR AGENCY IN TERMS OF GROWTH.
>> NEED ENORMOUS.
NOT ENOUGH SUPPORT TO HELP THE NUMBER OF PEOPLE THAT NEED IT.
EL OVER THE COURSE OF THE LAST YEAR, WE HELPED COMBINE OVER 15,000 HOUSEHOLDS WITH SEVERAL DIFFERENT PROGRAMS.
WE'VE INCREASED STAFF.WE'RE GETTING OUR 211 LINE IS GETTING I 600% SUSTAINED INCREASE IN CALL VOLUME.
NOT ONLY ARE PEOPLE NEEDING HOUSING AND SHELTER, WHICH IS OUR NUMBER ONE REQUEST, BUT MORE PEOPLE THAN EVER NEEDING HELP WITH FOOD, WITH HEALTH CARE, THAT USED TO BE SOMETHING THAT PEOPLE DIDN'T REALLY INQUIRE AS MUCH ABOUT.
LOSING EMPLOYMENT, THEY'RE ALSO LOSING HEALTH CARE.
WE'VE HAD HUMUNGOUS IN STAFFING TO BE ABLE TO KEEP UP WITH IT.
>>Daryl: HOW MUCH CALLS DO YOU GET FROM PEOPLE DISTRESSED ABOUT THE RENT SITUATION?
>> REALLY NUMBER ONE CALL.
40% OF OUR CALL VOLUME PEOPLE LOOKING FOR HELP.
PEOPLE THAT ARE WORRIED ABOUT EVICTION, WORRIED ABOUT PAYING THE RENT, WORRIED ABOUT PAYING MORTGAGE.
NOT SURE WHAT THEY'RE GOING TO DO, THERE'S ALL KINDED OF SITUATIONS AND IT'S VERY DIFFICULT TO BE ABLE TO GET THE SUPPORT FOR PEOPLE.
ESPECIALLY IF THEY DON'T EXACTLY QUALIFY FOR THE PROGRAMS THAT ARE OUT THERE.
BUT WITH THAT SAID, YOU KNOW, THE STATE, STATE OF HAWAII, HAS BEEN THE ONE IN THE NATION PER CAPITA FOR RENT DISTRIBUTION.
RENT ASSISTANCE DISTRIBUTION.
SO IT'S ENORMOUS ACCOMPLISH THE.
BUT THE NEED IS STILL OUT THERE.
>>Daryl: DAVID CHEE, ATTORNEY REPRESENTING LANDLORDS.
HAS THAT RENTAL ASSISTANCE BEEN SOMETHING THAT HAS BEEN ALSO A GOD SEND FOR LANDLORDS?
>> WELL, CERTAINLY FOR THE LANDLORD.
WHO GET IT.
IT HAS BEEN FANTASTIC.
NOT ALL LANDLORDS HAVE BEEN ABLE TO GET IT.
AS YOU PROBABLY KNOW, INITIALLY, WHEN THE PROGRAM BEGAN, THERE WAS A FLOOD OF PEOPLE WHO APPLIED.
I THINK IT WAS WITHIN VERY SHORT PERIOD, AFTER THE PROGRAM OPENED, THE PROGRAM CLOSED BECAUSE THERE WERE TOO MANY APPLICANT.
SOMETHING IN THE NEIGHBORHOOD OF 2,000 APPLICANTS OR SO, MANAGED TO GET THEIR APPLICATIONS IN.
AFTER THAT, THE PROGRAM PRETTY MUCH STOPPED TAKING APPLICATION.
FOR THOSE LANDLORDS APPLY PLIED AND GOT APPROVED.
GOD SEND.
>>Daryl: SOMETHING PEOPLE CAN STILL APPLIED FOR?
CLOSED DOWN.
OTHER ALTERNATIVES RIGHT NOW?
SOME ALTERNATIVES OUT THERE.
YES.
VERY MINIMAL.
GOOD NEWS IS THERE IS ANOTHER SET OF RENT RELIEF MONIES COMING.
BUT AS FAR AS THE CURRENT PROGRAMS THAT WERE FUNDED BY THE CARES ACT, CURRENTLY CLOSED.
ALONG WITH CATHOLIC CHARITIES THROUGH THE STATE RENT ASSISTANCE PROGRAM DISTRIBUTED $60 MILLION OVER A SIX MONTH PERIOD.
>>Daryl: TRACY, FROM THE MEDIATION CENTER.
WHAT HAS BEEN YOUR EXPERIENCE IN TERMS OF, YOU SET UP PROGRAM AS RECALL TO HELP LANDLORDS AN TENANT WORK IT OUT BECAUSE EVEN THOUGH YOU CAN'T GET EVICTED.
THAT DOESN'T MEAN YOU SHOULD STOP PAYING RENT.
RIGHT?
WHAT HAS BEEN YOUR EXPERIENCE WITH RENTERS AND LANDLORDS IN YOUR AGENCY?
>> YOU'RE EXACTLY RIGHT.
START OF COVID, WE CREATED RAPID RESPONSE LANDLORD/TENANT MEDIATION PROGRAM.
TO ENCOURAGE LANDLORDS AND TENANTS TO TALK AND WORK OUT PAYMENT PLANS THAT WOULD BENEFIT BOTH LANDLORD AND TENANT.
UNFORTUNATELY, WHAT THE MORATORIUM, BEING OVERWHELMED WITH EVERYTHING GOING ON, UNDERSTANDABLE, A LOT OF THEM DIDN'T WANT TO MEDIATE.
WE DID MEDIATE SOME.
WHEN YOU LOOK AT THE VOLUME OF POTENTIAL CASE, VERSUS WHAT WE DID MEDIATE.
>> IT WAS NOT PROPORTIONAL.
WITH ALOHA UNITED WAY AND CATHOLIC CHARITIES HANDLED RENTAL ASSISTANCE PROGRAM LAST YEAR, WE RECEIVED OVER 700 REFERRALS TO MEDIATION.
WHICH WE FOLLOWED UP ON ALL OF THEM.
THOSE THAT WERE ABLE TO GET RENTAL ASSISTANCE, DECLINED MEDIATION LATER ON WHEN THE MORATORIUM LIFTS WE'LL COME BACK AND TALK TO YOU.
BUT RIGHT NOW, WE ARE, WE'VE BEEN RECEIVING, RECEIVED ABOUT CLOSE TO 700 REFERRALS FROM CATHOLIC CHARITIES MORE RECENT PROGRAM.
STARTING TO AAGREE TO PARTICIPATE IN MEDIATION.
SO WE HAVE CASES SCHEDULED EVERY WEEK FOR THE NEXT FEW WEEKS.
THE STARTING TO TALK.
FEW WEEKS.
>>Daryl: WHAT ARE THE CIRCUMSTANCES BRINGS PEOPLE TO MEDIATION?
I OWE MORE THAN I CAN AFFORD, LANDLORD DOESN'T WANT TO EVICT ME?
WHAT DOES A TYPICAL LOOK LIKE TO YOU?
>> TYPICAL CASES OVER THE ENTIMES IS LANDLORD AN TENANTS AREN'T TALK.
OR MAYBE THE LANDLORD ATTEMPTED REACH OUT.
TENANT DIDN'T TRUST OR WAS EMBARRASSED OR HAVING OTHER CHALLENGE.
WANT RESPONSIVE.
SO A LOT WE'VE SEEN GET THEM IN, IS HELPING THEM START HAVING CONVERSATIONS ABOUT THE REALITY OF THEIR SITUATION.
AND HOW THEY CAN WORK TOGETHER TO SET UP PAYMENT PLANS IS THE LANDLORD WILLING TO REDUCE RENT.
IS THE LANDLORD WILLING TO WAIVE SOME OF THE BACK RENT.
DOES THE TENANT WHAT ARE THEY LOOK AT FAR AS ADDITIONAL INCOME COMING IN?
RIGHT NOW, IT'S ALSO TALKING ABOUT THE FUTURE.
BECAUSE IF THEY DON'T TALK ABOUT THE FUTURE, WHEN THAT MORATORIUM LIFTS, POTENTIALLY COULD BE THOUSANDS OF EVICTIONS.
NONE OF US WANT TO SEE THAT HAPPEN.
>>Daryl: AS A RENTER, HOW MUCH STRESS IS THERE ASSOCIATED WITH THAT?
I MEAN, I'M LUCKY OWN MY PLACE.
BUT WHAT IS IT LIKE WHEN YOUR INCOME GOES DOWN AND YOU REALLY AREN'T ENTIRELY SURE YOU'RE GOING TO BE ABLE KEEP YOUR HOUSING?
DID THAT EVER GO THROUGH YOUR MIND?
>> OH, YEAH.
IT'S STRESSFUL.
IT'S FRIGHTENING.
IT'S JUST VERY INTIMIDATING.
YOUR HOME IS YOUR SAFETY PLACE.
IT'S YOUR STABILITY.
ANDEL ESPECIALLY WHEN YOU HAVE KIDS, ESPECIALLY WHEN SO MUCH IS CHANGING IN THE WORLD, AND YOU KNOW, UNSTABLE AND UNKNOWN TO HAVE A PLACE THAT YOU KNOW YOU'RE GOING TO HAVE YOUR PLACE OF STABILITY THREATENED, I THINK ONE OF THE WORST FEELINGS.
>>Daryl: DAVID, IN TERMS OF WHAT YOU'VE SEEN, IS THERE BEEN A DIFFERENCE BETWEEN HOW A BIG LANDLORD OWNER OF MANY UNITS AND A SMALLER ONE HAS TO DEAL WITH THESE THINGS ANY?
I MEAN, TAKE ME THROUGH WHAT'S IT LIKE FOR REAL SMALL GUY MAY ONLY OWN ONE OR TWO UNITS VERSUS REALLY BIG GUY WHO OWNS HUNDREDS?
>> I THINK THAT IF YOU ARE, ONE OF THE THINGS THAT YOU HAVE TO KEEP IN MIND IS THAT MOST TENANTS HAVE TRIED REALLY HARD TO PAY THE RENT.
SO IF YOU ARE A LANDLORD WITH ONE UNIT, YOU MIGHT JUST BE REALLY LUCKY.
AND TENANT MIGHT BE DOING EVERYTHING THAT THEY CAN, EVEN IF THEY THEY'VE HAD IMPACT ON THEIR JOB.
BORROWING MONEY.
YOU KNOW, TAKING OUT FROM SAVINGS WORKING EXTRA JOBS.
TO PAY THE RENT.
SO THOSE LANDLORDS REALLY HAVE THE LUCKY ONES ARE THE ONES WHO TENANTS HAVE, YOU KNOW, MANY TENANTS HAVEN'T BEEN AFFECTED AT ALL.
PEOPLE WHO ARE IN THE MILITARY, WHO WORK FOR GOVERNMENT, A LOT OF THEM STILL HAVE THEIR STEADY INCOMES.
THE LARGER LANDLORDS I'VE SEEN IS THEY HAVE A BROADER SPECTRUM OF THE POPULATION LIVING THEIR UNITS.
AND SO AS A RESULT, ALL OF THE LARGER LANDLORDS ARE AFFECTED IN SOME WAY BECAUSE SOME SIGNIFICANT PROPORTION OF THEIR TENANTS HAVE LOST THEIR JOBS.
SO I'M SEEING THAT THE LARGER LANDLORDS ARE THE ONES THAT FOR SURE, ARE SUFFERING WITH, BUT I KNOW THAT FOR THE SMALL LANDLORDS, SOME OF THEM ARE SUFFERING BADLY, BUT SOME OF THEM ARE NOT SUFFERING AT ALL.
>>Daryl: FROM ATTORNEY POINT OF VIEW, HOW DOES THE MORATORIUM ON EVICTIONEL PLAY INTO THIS EQUATION?
IF MOST PEOPLE DO WANT TO PAY THEIR RENT AND IT'S REALLY NOT IN THE BEST INTEREST OF A LANDLORD TO LOSE A TENANT ACTIVELY TRYING TO PAY THEIR RENT, IS THE EVICTION MORATORIUM REALLY A FACTOR IN THIS PHENOMENA?
>> YEAH.
VERY LARGE FACTOR.
WHAT WE SEE IS THAT THERE IS A SEGMENT OF THE POPULOUS THAT IS NOT TRYING TO PAY THEIR RENT.
SO I HAD ONE CLIENT, FOR EXAMPLE, THAT WAS RENTING OUT A 10,000 A MONTH BEACHFRONT HOUSE TO AN EXECUTIVE.
WHOSE INCOME WAS NOT AFFECTED.
WHEN THE MORATORIUM CAME UP, THAT EXECUTIVE DECIDED TO NOT PAY THE RESIDENT BECAUSE HE KNEW THAT HE WAS GOING TO BE MOVING NAY COUPLE MONTHS ANYWAY.
DIDN'T PAY THE REPRESENT.
AND LEFT.
PAY RENT AND LEFT.
LEFT THE LANDLORD HOLDING THE BAG ON HUGE DEBT.
SO THE MORATORIUM HAS HAD THAT EFFECT.
THE MORATORIUM HAS HAD THE OTHER EFFECT OF NOW, IN THE PAST, I THINK THAT TENANTS GENERALLY WOULD TRY TO PAY THEIR RENT VERY, VERY QUICKLY SO THAT THEY DIDN'T FALL BEHIND.
MANY LANDLORDS HAD A THRESHOLD WHERE IF THE TENANT OWED MORE THAN, SAY, A THOUSAND DOLLARS, THEN THE TENANT WOULD GET EVICTED.
USUALLY, TENANTS WOULD KNOW WHAT THAT THRESHOLD WAS AND TRY TO KEEP THEIR RENT ARREARAGE BELOW THAT THRESHOLD.
THAT'S KIND OF GONE.
TENANT ARE MUCH MORE LIKELY TO ALLOW THE URGE TO GROW LARGER THAN THE THRESHOLD AMOUNT.
YOU SEE, A CROSS THE BOARD BOARD, LARGER ARREARAGES ON PART OF LANDLORDS, LIKE SAID, MANY TENANTS ARE TRYING THEIR BEST TO KEEP THIS ARREARAGE AT A MINIMUM.
>>Daryl: MEDIATION CENTER, SOUNDS LIKE YOU'VE SEEN SAYING PHENOMENA.
IS THAT WHY YOU'RE SAYING NOW YOU SEE MORE CASES BECAUSE THAT ARREARAGE HAS GROWN.
BUT DON'T FEEL LIKE THEY CAN PAY THE WHOLE THING?
FAIRLY TYPICAL SITUATION?
>> YES.
ABSOLUTELY.
AS EVERYONE SAID, TENANTS WANT TO PAY THEIR RENT.
THINK WANT TO BE ABLE TO STAY IN THEIR RESIDENCE.
OFTENTIMES IT'S DIFFICULT FOR THEM TO APPROACH THEIR LANDLORD.
EMBARRASSED NOT THEIR FAULT THEY LOST THEIR JOB.
THROUGH MEDIATION, HELP THEM START TALKING ABOUT THE SITUATION AND WE CAN RELATE TEST PEOPLE AS MEDIATORS.
A LOT OF PEOPLE OUT THERE.
RENTS ARE GOING GO DOWN BECAUSE ECONOMY IS BAD.
NEGOTIATING ON BOTH SIDE.
>> WE ARE SEEING MORE CASES IN MEDIATION.
ONE OF THE THINGS, SOME OF THE CASE THAT WE'VE HAD, LANDLORD WAS RELIEVED TO HEAR HOW HARD THE TENANT WAS WORKING TO TRY TO PAY THEIR RENT.
>> SOME THEM DIDN'T KNOW THEIR TENANT HAD APPLIED FOR RENTAL ASSISTANCE.
OH,, I THOUGHT HE WEREN'T DOING ANYTHING.
START WORKING TOGETHER, WHICH IS REALLY WHAT WE WANT.
>>Daryl: LISA, WITH ALOHA UNITED WAY.
WHAT IS THE PROGRAM STARTED ROLLING OUT, THERE WAS SORT OF ININTENDED CONSEQUENCE, SOME LANDLORDS DIDN'T WANT TO COOPERATE.
ON THOUGH IT MEANT MONEY FOR THEM.
WHAT WAS GOING ON THERE.
>> IT'S TIP DIFFICULT TO SPECULATION WHAT THE SITUATION IS FOR EVERYBODY.
CERTAINLY SOME PEOPLE WERE VERY SENSITIVE ABOUT DISCLOSING PERSONAL INFORMATION.
DIDN'T KNOW WHERE IT WAS GOING TO GO.
DIDN'T KNOW WHAT WAS HAPPENING WITH IT.
A LOT OF TIMES, DIFFICULTY WAS REQUIRED A LOT OF CONVERSATIONS WITH THOSE LANDLORDS WHICH EVERYBODY TAKES TIME AWAY FROM PROCESSING APPLICATIONS.
LOOKING AT 18,000 IN THE QUEUE.
JUST TAKES THAT MUCH LONGER.
SO TO HAVE THE FOLLOW UP WITH PEOPLE AND HELP THEM UNDERSTAND WHAT IT, TO THEIR BENEFIT, JUST WAS A COMPLEX SITUATION.
>>Daryl: IS THE FACT THOUGH THAT, ALWAYS GOTTEN IMPRESSION HAWAII'S RENTAL MARKET WAS A LOT MORE DECENTRALIZED THAN A LOT OF PEOPLES.
CITIES WALK OUT OF THE SUBWAY, FOUR OR FIVE APARTMENT BUILDINGS.
MODEL UNITS SO ON.
WALK AROUND.
LOOK AT THEM.
PROFESSIONAL MANAGEMENT.
HAWAII GOT SO MUCH LITTLE INDIVIDUAL CONDO UNITS, THAT THEY'RE HARD TO FIND.
GOT TO GO THROUGH A NEWSPAPER AD.
I DON'T KNOW IF ANYBODY REMEMBERS NEWSPAPER ADS, TO FIND THESE UNITS.
IS THAT LISA, KIND OF PART OF THING?
THERE'S JUST SO MANY INDIVIDUAL LANDLORDS AND INDIVIDUAL TENANTS OUT THERE AS OPPOSED TO PEOPLE DEALING WITH BIG INSTITUTIONAL TYPE OF RENTING PLACES?
>> THAT'S DEFINITELY BIG FACTOR.
I'M SURE DAVID HAS MORE DATA ON THE BREAKDOWN.
FOR US, ORIGINALLY, WE THOUGHT IT WOULD BE HELPFUL AT LEAST FROM OUR FINANCE DEPARTMENT AND OUR PROCESSING SPEED TO BE ABLE TO GET THE ACCOUNT INFORMATION AND MONITOR WHICH PROPERTY MANAGEMENT COMPANIES WE WERE USING AND BE ABLE TO BATCH PAYMENTS AND THINGS.
BUT NO, TRULY, IT WAS SO MANY ONE OFF INDIVIDUAL LANDLORDS THAT OWNED ONE OR COUPLE OF UNITS, SO IT REALLY DIDN'T SIMPLIFY THE PROCESS VERY MUCH AT ALL.
>>Daryl: ON THAT POINT, I MEAN, IS THE DECENTRALIZED NATURE OF THIS MARKET, IS THAT A BIG ISSUE?
>> WELL, ESPECIALLY WITH THAT PROGRAM, THAT ENDED, YOU KNOW, THAT PROGRAM JUST KIND OF CAME ABOUT OUT OF THIN AIR ALMOST.
I THINK THAT THE AMOUNT OFEL TESTING AND PLANNING FOR THAT PROGRAM WAS REALLY LIMITED JUST BECAUSE OF THE.
>> CIRCUMSTANCES OF IT.
THE END RESULTED I THINK WAS THAT THERE WERE MANY, MANY LANDLORDS WHO DIDN'T REALLY KNOW ABOUT WHAT THE PROGRAM WAS.
AND SO WHEN YOU GET SOMEBODY TRYING TO GET YOUR SOCIAL SECURITY NUMBER FROM YOU, IN ORDER TO ISSUE A CHECK, IT MIGHT SEEM LIKE NIGERIAN.
SO I THINK THAT THERE WAS THAT ASPECT TO IT.
I THINK ALSO, IT'S A LOT OF LANDLORDS, NOT EVERYBODY, IS GOOD WITH ENGLISH.
A LOT OF THINGS.
A LOT OFS IMPEDIMENTS I THINK TO THE PROGRAM.
I'M NOT SAYING THAT IT WAS ANYBODY'S FAULT.
IT'S JUST THAT WHEN YOU'RE DEALING WITH SO MANY PEOPLE, WITH SO MANY DIFFERENT LEVELS OF SOPHISTICATION, I THINK IT'S INEVITABLE THAT YOU'RE GOING TO HAVE A DIFFICULT TIME.
>>Daryl: I GOT YOU ON THE LINE.
ONE QUESTION THAT CAME UP HERE.
AS A LANDLORD, HOW MUCH AM I LEGALLY ABLE TO RECOUP MIKE FROM MAKIKI.
HOW EASY TO GET THE MONEY BACK FROM A TENANT?
YOU MENTIONED THAT STORY ABOUT HIGH END TENANT THAT JUST SAID I DON'T HAVE TO PAY MY RENT.
HOW HARD IS IT TO GET THAT MONEY BACK?
>> WELL, REALLY DEPENDS.
IF YOU GET A TENANT WHO HAS A GOOD PAYING JOB, DECIDED HE DOESN'T WANT TO PAY BECAUSE HE DOESN'T WANT TO PAY YOU, THERE ARE ENTIRE COURT SYSTEM IS SET UP TO GET JUDGMENTS AND GARNISH PEOPLE AND GET YOUR MONEY BACK.
THE NOT HE'S.
>> IT'S NOT EASY.
RARELY AN EASY THING DO.
ESPECIALLY IF YOU HAVE AN A TENANT WHO DOESN'T HAVE A JOB OR DONE THEIR BEST AND OUT OF MONEY AND HAS NO FORESEEABLE FUTURE OF GETTING MONEY, THE LIKELIHOOD OF GETTING PAID BACK I THINK IS PRETTY SMALL.
HIRE A LAWYER WOULDN'T BE WORTH THE MONEY?
>> YOU SHOULD ALWAYS HIRE LAWYERS I THINK.
BUT THAT SAID, I DO THINK AT LEAST WHEN TIMES WERE NORMAL BEFORE COVID, WE WOULD EVALUATE CASES AS TO BELIEVE IT OR NOT THE LANDLORD SHOULD GO AND SEEK JUDGMENT FOR THE MONEY THAT IS OWED.
WE WOULD LOOK AT THE SITUATION.
WE WOULD SAY, WELL, YOU KNOW, IS THERE ANY LIKELIHOOD YOU'RE GOING TO GET THIS BACK ANY TIME SOON.
IF THE TENANT WAS JUST DOWN ON THEIR LUCK AND NOT LIKELY TO GET ANOTHER JOB I WOULD TELL CLIENTS JUST PASS.
THIS ONE DOESN'T SEEM TO BE WORTH THE MONEY TO GO GET.
IF THE SOMEBODY WHO HAS A SUCCESSFUL BUSINESS, AND THEY JUST DECIDED THEY DIDN'T WANT TO PAY YOU, THEY DIDN'T WANT TO PAY YOU.
YEAH, THOSE ARE THE GUYS YOU GO COURT AND DO THE COLLECTION ON.
>>Daryl: I IMAGINE THAT YOU HAD, IN ORDER SOUNDS LIKE YOU'RE THE KIND OF TENANT TALKING ABOUT REALLY WANTED TO PAY THE RENT.
MAKE SURE YOU HAD YOUR HOUSE.
>> WHAT KIND OF SACRIFICES DID YOU HAVE TO MAKE ELSEWHERE IN YOUR LIFE IN ORDER TO MAKE SURE YOU COVERED YOUR RENT.
>> GOSH, JUST DAILY, EVEN NECESSITIES.
FOUR DAUGHTERS.
I HAVE FOUR DAUGHTERS.
CLOTHING, ITEMS, JUST MAKING DUE WITH WHAT WE HAVE, ONE DAUGHTER STOPPED ATTENDING, JUST FINDING DIFFERENT WAYS FOR EDUCATION.
COMMUNITY COLLEGE OR VERSUS LARGER UNIVERSITY.
WE JUST SMALLER EVERYTHING.
CUTS ON EVERYTHING.
>>Daryl: HOW OLD ARE YOUR DAUGHTERS?
>> SO MY OLDEST DAUGHTER IS 20.
AND MY YOUNGEST IS SEVEN.
>>Daryl: HOW DID YOU EXPLAIN TO THE 7 YEAR OLD WHAT WAS GOING ON?
>> YOU KNOW, IT'S, YEAH.
JUST TRYING TO BE HONEST.
BUT FOR A MY 7 YEAR OLD HAD ONE YEAR, SHE WAS IN KINDERGARTEN.
SO SHE EXPERIENCED A LITTLE BIT OF NORMAL SCHOOLING.
>> THEN IT WAS ABRUPT STOP AND NOW MASS.
JUST YOU KNOW, TRYING TO BE HONEST AND AGE APPROPRIATE WHEN QUESTIONS ARISE.
SOMETIMES THE ANSWER, I FELT IT'S OKAY TO SAY, I DON'T KNOW.
OR WE'RE WORKING THAT OUT.
>>Daryl: OR NOT NOW?
>> YEAH.
>>Daryl: LET ME THROW THIS OUT.
I'M NOT SURE WHO THE BEST PERSON TO ANSWER THIS QUESTIONMENT I WANT TO HONOR THE QUESTIONS FROM THE VIEWERS.
DOES ANYBODY REALIZE THAT THE EVICTION MORATORIUM RENT RELIEF, STIMULUS MONEY, MORTGAGE FOR BERNIE SANDERS AND HOME BUYING MINE BANE YEAH IS MAKING RENT ON HAWAII ISLAND MUCH WORSE?
MANIA.
CAUSING TIGHT RENTAL MARKET AND SKYROCKETING PRICES?
EL MORTGAGE FORBEAR AND.
>> ARE WE SEEING THAT, CRUTCH IN RENTALS AS OPPOSED TO MOVING OUT OR PEOPLE LETTING GO OF RENTALS?
>> THERE ARE PROBLEMS.
BECAUSE I'M HEARING FROM MY CLIENTS THAT A LOT OF PROPERTIES THAT THEY HAD BEEN MANAGING ARE BEING SOLD BY THEIR OWNERS.
BECAUSE THERE'S TWO COMPETING PRESSURES.
ONE PRESSURE IS THAT THERE'S NO END IN SIGHT TO THE MORATORIUM.
AND SO THE RISK OF LOSING THEIR INCOME FROM THEIR RENTAL IS SIGNIFICANT.
AND ON TOP OF THAT, THE PRICES FOR HOUSES ARE GOING THROUGH THE ROOF.
SO THERE IS INCENTIVE FOR A SMALL LANDLORD TO SELL THEIR PROPERTY RATHER THAN TO FIGHT ON AND HOPE THAT THEY CAN RESUME THE RENTAL BUSINESS.
>>Daryl: HAS THAT BEEN HAPPENING?
>> YES.
>>Daryl: BECAUSE YOU CAN EVICT SOMEONE IF YOU'RE SELLING A PROPERTY.
RIGHT?
BIG ISSUE, ISN'T IT?
>> YEAH.
THE WAY, THERE'S SOME LIMITATIONS ON IT.
HAWAII'S EMERGENCY LAW IS ONE THE WAY TO TERMINATE MONTH TO MONTH TENANCY, SOLD THE PROPERTY.
ONCE PROPERTY OWED TO BONA FIDE PURCHASE FOR MONEY.
OWNER CAN TERMINATE THE TENANCY.
>>Daryl: MEDIATION CENTER, HAVE YOU SEEN CASES LIKE THAT, WHERE PEOPLE HAVE JUST SOLD A PROPERTY RATHER THAN DEAL WITH A TENANT.
>> YES.
SELL THE PROPERTY RATHER THAN DEALING TENANT.
TENANT IS TRYING TO FIGURE OUT WHERE THEY'RE GOING TO MOVE.
LANDLORD WANTS BACK PAYMENT FROM TENANT.
SO KIND OF ADDS SALT TO THE WOUND.
>>Daryl: ALSO SOUNDS LIKE A VERY DIFFICULT THING TO RESOLVE.
>> IN SOME INSTANCES, YOU KNOW.
THE TENANT WANTS TO DO, I SHOULDN'T SAY, IN SOME INSTANCE.
TENANT WANTS TO DO THE RIGHT THING.
SOME OF THEM ARE SO OVERWHELMED AND SO BEHIND, THAT THEY MOVED.
THEY FIGURED THIS IS IT.
BUT SOME OF THEM HAVE ACTUALLY BEEN WILLING TO MEDIATE WITH THE LANDLORD.
IT'S NOT THAT THEY'RE TRYING TO TAKE ADVANTAGE OF THE LANDLORD.
AND THEY HAVE WORKED OUT PAYMENT PLANS.
EVEN THOUGH THE LANDLORD SOLD THE PROPERTY.
AND TENANT HAD TO MOVE OUT.
WE SEE ALL VARIATIONS.
>>Daryl: DOES THEEL MORATORIUM ON EVICTIONS THOUGH GIVE THE TENANT UPPER HAND IN SOMETHING LIKE THIS?
>> WELL, YES.
FOR OTHER REASONS, BESIDES, SO LANDLORD CAN'T EVICT A TENANT FOR NOT PAYING RENT.
WITH THE MORATORIUM.
SO IN SOME INSTANCE, TENANT CAN'T EVICT ME.
TRYING TO FOCUS ON OTHER THINGS SO I'M NOT GOING TO DEAL WITH THE LANDLORD RIGHT NOW BECAUSE I'M SAFE.
ONE OF THE REASONS BESIDES THERE IS LARGER AND LARGER AMOUNTS OF BACK RENT OWED, BUT BECAUSE THE MORATORIUM, SUPPOSED TO, STATE MORATORIUM IS SUPPOSED TO END ON FEBRUARY 14, WHETHER THAT WILL HAPPEN OR NOT, AND OF COURSE FEDERAL MORATORIUM GOES TO MARCH 31.
SO WE SEE THIS TREND.
SEEN THIS TREND OVER THE LAST YEAR.
TIME IT COMES CLOSE.
PEOPLE START TALKING.
AND THEN IT GETS EXTENDED.
THEY STOP.
>>Daryl: UNININTENDED CONSEQUENCES.
HOW HAVE THE CALLS CHANGED AS THESE DIFFERENT CHANGES COME?
YOU FOLKS HAVE TO KEEP TRACK OF ALL DIFFERENT CHANGES IN THE PROGRAM.
ARE YOU STILL GETTING A LOT OF CALLS ABOUT HOUSING?
>> OH, YEAH.
HOUSING WAS ALWAYS OUR NUMBER ONE SOURCE OF INQUIRY.
USUALLY, AROUND 30 TO 33% OUR CALLS.
BUT IT HAS INCREASED.
>> ESPECIALLY WHEN THESE PROGRAMS WERE ANNOUNCED.
TO HALF OF OUR CALLS RELATED TO HOUSING.
ASSISTANCE.
SO OUR 211 STAFF HAD TO KEEP UP.
WE WENT FROM A STAFF OF FIVE, UP TO 25.
SO JUST GOES TO SHOW, THAT'S JUST TO BE ABLE TO ANSWER ALL THE CALLS COMING IN.
BUT WE DO KNOW PEOPLE ARE TRYING TO PRIORITIZE HOUSING.
THEY WILL LET OTHER THINGS GO SURVIVE AND HAVE A FOOD OVER YOUR HEAD.
WE HAVE RECORD UNEMPLOYMENT, ESPECIALLY NEIGHBOR ISLANDS, THERE ARE PEOPLE NOW THAT MORE THAN EVER, HAVE NOT BEEN ABLE TO MAKE ENDS MEET.
BE ABLE TO HAVE FOOD.
WE HAVE WORSE PROBLEMS WITH FOOD INSECURITY.
I WOULD REALLY COMMEND ALL OF THE COMMUNITY GROUPS THAT ARE OUT THERE THAT ARE ESTABLISHING WONDERFUL SUPPORT, ESPECIALLY FOR THOSE THAT ARE HOME BOUND, OR KUPUNA, CANNOT TRAVEL, THERE IS INCREDIBLE RESOURCES THAT ARE HAVE DEVELOPED, BUT THE NEED JUST CONTINUES TO GROW.
AGAIN, WITH HEALTH CARE, WE HAVE PEOPLE CALLING MORE FOR GOVERNMENT ASSISTANCE.
GOVERNMENT SERVICES.
JUST TO REALLY KIND OF A SENSE OF DESPERATION.
PEOPLE ARE AFTER MANY MONTHS OF UNEMPLOYMENT, ARE REALLY GETTING TO THE END OF THEIR LIFE LINE.
>>Daryl: ON THAT POINT, HOW MUCH ADVICE CAN YOUR STAFF GIVE TO SOMEONE OR DO YOU TEND TO REFER THEM OFF TO SOMEWHERE ELSE?
IS THERE ANY REAL GAP IN THE AVAILABLE SERVICES RIGHT NOW FOR FOLKS OUT YOU'RE SEEING?
>> ABSOLUTELY.
WE ARE AN INFORMATION AND REFERRAL SERVICE.
RATHER THAN GIVE ADVICE, WE COME TO THE PEOPLE THAT CAN GIVE THEM ADVICE AND INFORMATION.
KIND OF POINT OF COMPARISON.
IS WE USED TO REFER AVERAGE OF 1 TO 2, REFERRAL SOURCES PER CALL.
NOW, IT'S UP TO ABOUT FOUR TO FIVE PER CALL.
SO JUST GOES TO SHOW THAT INCREASE IN THE NEED.
AND BREATH OF NEEDS THAT PEOPLE HAVE.
>>Daryl: FOR ANYONE WANTS TO PITCH IN HERE, UNEMPLOYMENT SYSTEM THAT WE HAVE IN THE STATE WAS COMPLETELY ANTIQUATED AND BASICALLY COLLAPSED AT FIRST.
EL COBBLING IT BACK TOGETHER.
JUST LIKE WITH HOUSING MUCH DIFFERENT UNEMPLOYMENT PROGRAMS POPPED UP.
AND BEEN IMPLEMENTED.
>> THEN PHASED, MOVED TO ANOTHER ONE.
QUITE CONFUSION.
HOW HAS THE CONFUSION AND DIFFICULTY UNEMPLOYMENT ARE MOST TENANTS ABLE TO, THAT ARE NOT WORKING GETTING UNEMPLOYMENT SUPPORT AND WHAT HAPPENING WHEN THE PEOPLE AREN'T GETTING UNEMPLOYMENT?
ARE THEY JUST CARRYING ON WITHOUT PAYING ANY RENT?
DAVID, HAVE YOU SEEN ANYTHING LIKE THAT?
>> YEAH.
>> PEOPLE ARE CARRYING ON BY NOT PAYING RENT.
EASY DECISION TO MAKE.
I TEND TO THINK THAT PEOPLE RESPOND TO THE WOLF THAT IS CLOSEST TO THE DOOR.
GOVERNOR KEPT THIS PARTICULAR WOLF VERY FAR AWAY.
IF YOU'RE PRIORITIZING AM I GOING TO PUT GAS IN MY CAR TO GET TO WORK OR PAY THE RENT I'M PRETTY SURE YOU'RE GOING PUT GAS IN YOUR CAR.
>>Daryl: I HAVE A QUESTION.
QUESTION.
A LOT OF LEGAL QUESTIONS COMING IN.
IF SQUATTERS ARE ON THE PROPERTY, ARE THEY PROTECTED FROM EVICTION?
FIRST OFF, WHAT IS THE DIFFERENCE BETWEEN A SQUATTER AND SOMEONE WHO IS NOT PAYING?
I GUESS SQUATTER WASN'T EVEN INVITED TO MOVE THEIR IN THE FIRST PLACE.
CAN A LANDLORD OR OWNER GET RID OF SQUATTERS UNTO THE CURRENT SCHEME OF REGULATION?
>> YEAH.
DIFFERENCE, IF I COULD DRAW A DISTINCTION.
DIFFERENCE BETWEEN SOMEBODY WHO IS A SQUATTER AND SOMEBODY WHO IS TENANT.
THERE IS A LANDLORD/TENANT RELATIONSHIP.
NEVER AGREEMENT A PERSON COULD STAY THERE IN EXCHANGE FOR RENT.
IF SOMEONE, STRANGER SHOWS UP AND OCCUPIES A PROPERTY THAT YOU OWN, YOU DON'T KNOW WHO THEY ARE, DON'T HAVE IN A AGREEMENT WITH THEM.
THEY ARE A SQUATTER.
YES, YOU CAN EVICT THEM.
THAT TYPE OF ACTION IS CALLED EJECTIONMENT ACTION.
TYPE OF THING THAT YOU CAN DO WHEN A TENANT, EXCUSE ME, NONTENANT IS OCCUPYING YOUR PROPERTY.
>>Keahi: CAN YOU GET HELP FROM THE POLICE IN THE SITUATION LIKE THAT?
>> LIST WILL GENERALLY, POLICE WILL GENERALLY I SHOULDN'T SAY, I WOULD SAY THAT THE RESPONSE OF THE POLICE IS NOT NECESSARILY CONSISTENT.
SOMETIMES THEY WILL HELP.
SOMETIMES THEY WON'T.
THE THING THAT I HEAR OFTEN WHEN PEOPLE HAVE ASKED THE POLICE TO HELP, THEY DON'T WANT TO GET INVOLVED BECAUSE IT'S A CIVIL MATTER.
OFTENTIMES SOMEONE WHO DOESN'T BELONG THERE, WILL TELL THE POLICE RENTAL AGREEMENT.
NOT LIKE THE POLICEMEN KNOW.
DOESN'T WANT TO GET INVOLVED MAYBE SOMETHING HE OR SHE SHOULD NOT BE GETTING INVOLVED IN.
THEN IT'S LEFT TO THE COURTS TO DEAL WITH.
>>Daryl: ANOTHER QUESTION FROM A VIEWER.
CARL FROM EWA BEACH.
HAS SUGGESTION.
TALK ABOUT SOLUTIONS NOT PROBLEM.
STATE SHOULD ORGANIZE A PROGRAM THAT WILL RECRUIT LAID OFF WORERS TO DO CLEANING REPAIR, PARDON SERVICES FOR RENTS NEED THOSE SERVICE AND ARE WILLING TO PAY.
IS THERE ANYTHING OUT THERE?
ARE YOU ABLE TO HELP WITH EMPLOYMENT ISSUES AND HELPING PEOPLE FIND JOBS?
ARE PEOPLE FINDING JOBS AND WORK IN THIS ECONOMY?
WHAT DO YOU THINK ABOUT THAT IDEA FROM CARL?
>> DEFINITELY INTERESTING IDEA.
INNOVATION IS THE NAME OF GAME.
THESE DAYS.
THINGS ARE NOT GOING TO BE SAT SAME FOR A VERY LONG TIME.
WE'VE HAD NOT GOING TO BE THE SAME FOR VERY LONG TIME.
HISTORIC HIGH UNEMPLOYMENT RATE.
BEEN ABLE IMPROVE A A LITTLE BIT.
TOURISM IS NOT RECOVERING ANY TIME SOON.
ALOHA UNITED WAY HAD RELEASED ALICE REPORT, ELISEED COUPLE OF THEM ALICE IS ACRONYM.
STANDS FOR ASSET LIMITED INCOME CONSTRAINT EMPLOYED.
MEANING THE INDIVIDUALS FAMILIES HOUSEHOLD IN OUR STATE THAT ARE WORK OFTEN MULTIPLE JOBS BUT STILL NOT MAKING ENDS MEET.
SO WITH THE ALICE INITIATIVE, WHAT WE HAVE BEEN WORKING ON NOW FOR SEVERAL YEARS WITH OUR NONPROFIT PARTNERS, WITH OUR CORPORATE PARTNERS, WITH GOVERNMENT AGENCIES WITH GOVERNMENT PARTNERS TO BE ABLE TO DEVELOP A SYSTEM, ECOSYSTEM REALLY, UPWARD MOBILITY FOR PEOPLE ECONOMICALLY.
HAVING JOB OPPORTUNITIES, JOB COUNSELORS, HOW TO FIND JOB AND CREATE INDUSTRY IN THIS SUSTAIN THAT'S GOING TO SUSTAIN LIVABLE WAGES FOR PEOPLE.
ALWAYS HAD JOBS.
NEVER HAD PRIOR TO THIS, A PROBLEM WITH NOT BEING ABLE TO ENOUGH EMPLOYMENT.
HOWEVER, THE ISSUE FOR US HAS ALWAYS BEEN HAVING EMPLOYMENT THAT IS ABLE TO KEEP PEOPLE LIVING AND SUSTAINABLE AND BE ABLE TO AFFORD OUR COST OF LIVING.
AFFORD HOUSING.
REPORT OUTLINED EXACTLY WHAT WOULD HAPPEN IF WE HAD SOME KIND OF DISASTER OR CRISIS.
REALLY EXACERBATED ALL OF THOSE VULNERABLES.
>>Daryl: WE TALK ABOUT PEOPLE CHANGE AND JOB.
>> YOU'RE A PHOTOGRAPHER.
GREAT FUN JOB.GREAT PEOPLE JOB.
ESPECIALLY WHEN YOU'RE DOING WEDDINGS.
PEOPLE, MOST DELIGHTFUL TIME OF THEIR LIVES.
HAVE YOU ACTUALLY HAD TO THINK ABOUT FINDING SOMETHING ELSE TO FOR LIVING BECAUSE OF THIS?
AND SAYING PROSPECTS ARE KIND OF OUT THERE.
HOW HAS THAT BEEN GOING?
HAVE YOU BEEN ABLE TO SEE ANYTHING ON THE HORIZON?
OR DO DIFFERENT THINGS?
>> >> YEAH.
AS A MATTER OF FACT, I WAS TALKING TO MY HUSBAND ABOUT THAT THIS MORNING.
>> HOLDING ON FOR HOPE.
HOW LONG CAN WE POSSIBLY MAKE IT.
EVERY TIME THE KAUAI HAS OPENED, KAUAI OPENED UP IN NOVEMBER, I WAS JUST SO EXCITED.
AT THE POSSIBILITY.
THEN WE CLOSED AGAIN.
NOW WEIRD BUBBLES.
SO IT'S LOOKING LIKE AGAIN, BECOMING INVENTIVE AND TRYING TO FIGURE OUT A WAY.
BUT ONE THING I WANT TO SAY, THAT HAS BEEN A CHALLENGE FOR ME, CREATED BUSINESS WHERE I COULD WORK FROM HOME SO I COULD BE A MOTHER.
AND NOW, ADDITIONALLY, I'M FINDING I'M HAVING TO SCHOOL MY CHILDRENMENT THAT'S TAKING A BIG PART OF THE TIME THAT I WOULD USE, MY KIDS WOULD GO TO SCHOOL.
I WORKED.
TOWARDS DOING THAT RESPONSIBILITY.
SO BUT DEFINITELY, THE PROBLEM IS TOO THAT I SEE ON KAUAI, SO MANY JOBS ARE TOURIST RELATED.
OTHER JOBS THAT I USED TO HAVE, I TAUGHT IN SCHOOLS.
THAT'S ALSO VERY LIMITED.
IT'S DEFINITELYEL NOT AS EASY AS IS IT SOUNDS TO JUST GET OUT THERE AND, BUT L I BELIEVE I THINK IT'S VERY IMPORTANT TO BE PROACTIVE AND TO TRY AND PROBLEM SOLVE AND MOVE.
OR CHANGE IF NECESSARY.
WHICH I AM OPEN TO.
>>Daryl: COUPLE MORE QUESTIONS.
COMING IN.
QUESTIONS THAT TEND TO BE SOMEWHAT LEGAL.
CAN A TENANT ON LIMITED INCOME, UNABLE TO PAY RENT, PROPERTY OWNER DENIED SECTION 8 APPLICATION.
LISA, RIGHT NOW, ARE THERE PROGRAMS FOR PEOPLE NEED NEW ASSISTANCE?
ANYTHING OUT THERE RIGHT NOW WHERE SOMEONE WOULD CAN'T PAY THEIR RENT, CAN GET AID RIGHT NOW?
>> IF PEOPLE CALLED 2 11 LIMITED LIST WITH LIMIT THE ENTRY.
SOME NONPROFITS THAT OFFER THAT.
THE NEW RENTAL ASSISTANCE MONEY COMING THROUGH EACH.
COUNTIES IS GOING TO HAVE SOME.
WILL BE OPENING UP SOON.
BUT IT'S NOT OPEN YET.
>>Daryl: OKAY.
TRACY, FROM THEEL MEDIATION CENTER, SOUNDS LIKE A JOB FOR YOU.
KEN IN HONOLULU.
TENT ANS WHO REFUSE TO APPLY FOR ASSISTANCE AND ADOLESCENT THOUSAND OF DOLLARS.
DELINQUENT.
WILLING TO HELP THEM APPLY BUT THEY REFUSE.
WHAT CAN BE DONE TO HANDLE THIS?
ARE YOU SEEING SITUATIONS LIKE THAT?
AS WELL?
SOUNDINGS LIKE YOU'RE SEEING ALL KIND OF SITUATION.
>> ABSOLUTELY.
I WOULD SUGGEST CONTACT THE ON OAHU, COMMUNITY MEDIATION CENTERS ON EVERY ISLAND.
IF IF HE'S ON A DIFFERENT ISLAND.
CONTACT THE MEDIATION CENTER ON ISLAND WHERE HE RESIDES AND WHAT WILL HAPPEN IS WE'LL TAKE HIS INFORMATION, HE'LL GIVE US THE NAME AND CONTACT INFORMATION P OF THE TENANTS.
WE WILL REACH OUT TENANTS TO HELP THEM UNDERSTAND WHY IT'S VALUABLE FOR THEM TO PARTICIPATE IN MEDIATION.
WHY THE IMPORTANT FOR THEM TO CONSIDER IT.
THERE'S NO COST TO ANY OF THEM.
IT'S RELATIVELY PAINLESS.
AND EASY PROCESS.
HAVE MORE SUCCESS ENCOURAGING SOMEONE TO PARTICIPATE WHEN YOU HAVE A SITUATION LIKE THAT?
>>Daryl: YOUR SERVICE IS FREE SERVICE.
>> CORRECT.
>>Daryl: SO YOU'LL ACTUALLY KIND OF CALL UP SOMEONE AND SAY, IT'S IN YOUR INTEREST TO COME DOWN AND DO THIS BECAUSE YOUR LANDLORD IS GETTING READY TO FILL IN THE BLANK.
RIGHT?
>> YES.
>>Daryl: DAVID CHEE, WHAT DO YOU THINK OF THAT SITUATION?
YOU'VE MENTIONED RENTERS JUST REFUSING AND THEY ARE CURRENTLY DELINQUENT.
WHAT DO YOU THINK?
I'M WILLING TO HELP THEM APPLY.
NOT MUCH AVAILABLE.
WHAT WOULD YOU DO IN A SITUATION LIKE THAT?
>> IT BEARS SAYING THAT THE STATE OF HAWAII IS SCHEDULED TO GET LIKE SOME $200 MILLION.
IN RENT RELIEF.
IN THE NOT TOO DISTANT FUTURE I'M NOT STATE CAPITOL SURE WHEN IT'S GOING TO NOT EXACTLY WHEN IT WILL ROLL OUT BUCCANEERS SOON RECALL ROLL OUT SOON.
>>Daryl: LAST STIMULUS OR THE ONE DISCUSSED?
>> LAST ONE.
THE MOST, DECEMBER ONE.
MY UNDERSTANDING OF THE WORLD IS THAT TALKING WITH PROFESSOR FROM THE UNIVERSITY OF HAWAII, ONE OF THE UHERO PROFESSORS, HIS INDICATION THAT HE ESTIMATED THAT SOMETHING IN THE NEIGHBORHOOD OF $55 MILLION IS OWED IN BACK RENT BY RESIDENTIAL TENANTS IN HAWAII.
THE MOST INDICATORS NEW MONEY CAN BE USED TOWARDS THE BACK RENT.
IF IN FACT THAT MONEY COMES THROUGH AND IF CAN BE USED FOR BACK RENT, ALMOST THE ENTIRE BACK RENT PROBLEM CAN BE RESOLVED THROUGH USE OF THAT MONEY IF ONLY PEOPLE APPLY.
>>Daryl: ARE YOU HEARING ABOUT THAT MONEY COMING IN?
DO YOU HAVE ANY IDEA HOW IT WOULD BE DELIVERED.
IT WOULD MAKE SENSE FOR YOUR FOLKS FOR THE EXISTING ORGANIZATION, AND THE EXISTINGS EXPERTISE TO DO IT.
RIGHT NOW, YOU'VE GOT NO GUARANTEE THAT IS THE WAYS GOING TO OPERATE.
IS THAT CORRECT?
>> WELL WE DO KNOW AT LEAST FOR CITY & COUNTY OF HONOLULU, IT WILL BE $122 MILLION, MAUI COUNTY, 40 MILLION.
AND THEN REST SPLIT UP.
FOR THAT 200 MILLION.
THE STATE.
RIGHT NOW, IT'S REALLY A MATTER OF DETERMINING WHO ALL IS GOING TO ADMINISTER.
HOW GOING TO BE ADMINISTERED.
INTERPRETING TREASURY DEPARTMENT RULES.
THAT WAS DEFINITELY ONE OF THE CHALLENGES FIRST GO ROUND IN 2020.
THE EMERGENCY NATURE OF EMERGENCY FUNDING WAS THAT IT GOT OUT VERY QUICKLY.
UNFORTUNATELY, THE DETAILS AROUND THE REQUIREMENTS, ELIGIBILITY, WERE NOT NECESSARILY UP FRONT.
AMOUNT OF DISCUSSION THAT NEEDED TO TAKE PLEASE, AMOUNT OF DEBATE, CHANGES WERE VERY CHALLENGING FOR ALL THE ORGANIZATIONS ADMINISTERING IT.
A LOT OF LESSONS WERE LEARNED DEFINITELY BETWEEN THE COUPLE DIFFERENT PROGRAMS THAT CAME OUT BETWEEN COUNTY LEVEL AND STATE LEVEL, AND IMPROVEMENT, WERE MADE, BUT IT WAS TOUGH.
AND EVEN STILL, AS WE'RE NOW WRAPPING UP THE END OF THAT PROGRAM, AGAIN, GETTING OUT WITH THE STATE PROGRAMS, $60 MILLION VERY SHORT AMOUNT OF TIME WAS NOT EASY AT ALL.
BUT IT HAPPENED.
BUT NOW, THE WRAP UP OF ALL OF THAT PRESENTS ALL KINDS OF ADDITIONAL CHALLENGES.
>>Daryl: PEOPLE THINK THAT GOVERNMENT ALREADY ALL THEY KNOW HOW TO DO IT SPEND MONEY.
THEY DON'T KNOW HOW TO SPEND MONEY VERY WELL.
CONTINUE WITH THAT THOUGHT.
DO YOU EXPECT THIS IS GOING TO BE TRAUNCHS OF MONEY GO TO THE GOVERNMENT OF THE THEY'LL HAVE THE CHOICE OF WHAT ORGANIZATIONS ARE GOING TO BE DISTRIBUTING IT?
>> THAT'S THE DISCUSSION TAKING PLACE RIGHT NOW.
AGAIN, HOW IT'S GOING TO BE ADMINISTERED FIGURE OUT.
ENORMOUS AMOUNT OF STAFF.
PEOPLE THINK YOU CAN SNAP YOUR FINGERS PUT THE MONEY PEOPLE'S POCKET.
>> NOT THAT EASY.
OVER STATING IT.
SO MUCH TO BE CONSIDERED DOWN TO THE MOST MINUTE MUCH DETAILS.
PEOPLE HAVE THE BEST OF INTENTIONS.
OUR GOVERNMENT DOES WANT TO HELP PEOPLE.
NONPROFIT ORGANIZATION IT'S WANT TO HELP PEOPLE.
IT TAKES A LOT OF TIME AND DISCUSSION TO MAKE IT HAPPEN APPROPRIATELY.
>>Daryl: THAT IS KIND OF LIKE THE BEST NEWS I'VE HEARD IN A LITTLE BIT.
VAGUELY KNEW THERE WAS SOME MONEY.
BUT DIGNITY REALIZE IT WAS QUITE THAT.
DIDN'T REALIZE.
COMPARE IT TO HOW MUCH WAS AVAILABLE.
ARE YOU FEELING LIKE YOU'RE HEARING A LITTLE BIT OF GOOD NEWS HERE?
>> I HAD NO IDEA.
THAT THAT WAS AVAILABLE.
OR WOULD BE COMING AVAILABLE.
SO I WOULD REALLY ENCOURAGE FAMILIES IN OUR SITUATION, WHO ARE JUST BARELY ABLE TO PAY RENT AND EVEN WORSE, CIRCUMSTANCES, TO REACH OUT TO REALLY CALL AND CONTACT AND FIND OUT WHAT YOUR OPTIONS ARE.
>>Daryl: TRACY, FROM THE MEDIATION CENTER, YOU KNOW, AS WE MOVE FORWARD WITH THIS, DO YOU SEE SOME HOPE FOR THIS SITUATION?
>> YEAH.
P ABSOLUTELY.
THAT'S WHY WE'VE BEEN ENCOURAGING PEOPLE TO MEDIATE.
PRIOR TO COVID,S WHEN PEOPLE WERE BEING EVICTED, WE HAD A MEDIATION PROGRAM ON SITE AT COURT.
THESE WERE 20 MINUTE MEDIATIONS.
AND SURPRISED TO SEE THAT EVEN THOUGH THE EVICTION PROCESS WAS IN PLACE, 50% OF THOSE PEOPLE THEY REACHED AGREEMENTS.
22% GOT TO STAY.
THE OTHER MOVED OUT.
BUT HAD MORE TIME THAN WAS, WITH A LOT MORE DIGNITY AS OPPOSED TO BEING EVICTED.
WITHIN 24 OR 48 HOURS.
LOOKING AT THAT TYPE OF EXPERIENCE, AND EVERYBODY IS GOING THROUGH THE MOST DIFFICULT TIME.
IN THEIR LIVES AND NOBODY KNOWS HOW TO DEAL WITH IT.
BECAUSE NOBODY HAS BEEN THROUGH THIS BEFORE.
AND SO JUST BRINGING PEOPLE TOGETHER, AND HAVING THEM HAVE CONVERSATIONS, AND RECOGNIZING THAT THERE IS STRESSED OUT AS THE OTHER.
LANDLORD IS GOING THROUGH THEIR STRESSES.
TENANT IS GOING THROUGH THEIR STRESSES.
THEY REALLY DO WANT TO WORK TOGETHER.
SO I SEE A LOT OF HOPE.
I'M REALLY HAPPY WE'RE SEEING MORE PEOPLE TAKING ADVANTAGE OF MEDIATION.
>>Daryl: DAVID CHEE, ONE THING THAT I GOT THIS QUESTION FAIRLY EARLY.
IT WAS AN ISSUE HAD COME UP.
WHAT ABOUT LANDLORDS WITH NO GENERAL EXCISE TAX LICENSE?
OBVIOUSLY, AS YOU WERE DESCRIBING SOME OF THESE FOLKS MAY NOT HAVE EXCISE TAX LICENSES LEGITIMATE LANDLORD/TENANT.
YOU KNOW, OPERATION.
WHAT KIND OF ADVICE WOULD YOU HAVE MAYBE TOO LATE FOR THE GOVERNMENT, HOW THEY COULD TWEAK THIS PROGRAM TO MAKE IT WORK BETTER FOR BOTH LANDLORDS AND TENANTS AS MORE AID STARTS COMING DOWN?
>> NOT SO MUCH ABOUT GENERAL EXCISE TAX LICENSE.
TO ME, ALL LANDLORDS, EVERYBODY SHOULD PAY YOUR TASKS.
EVERYBODY SHOULD PAY THEIR TAXES.
GENERAL EXCISE TAXES.
A LOT OF SPECULATION THAT LANDLORDS WERE NOT PARTICIPATING IN THESE RENT RELIEF PROGRAMS BECAUSE THEY WERE TRYING TO EVADE THE GENERAL EXCISE TAX.
THAT NEVER REALLY MADE TOO MUCH SENSE TO ME BECAUSE LANDLORDS THAT HAVE A LOT OF PROPERTIES, THEY HAVE A LOT TO LOSE.
>> I DON'T THINK THAT IF YOU'RE RELYING ON THE GOVERNMENT TO PROTECT YOUR PROPERTY RIGHTS, YOU CAN GO ABOUT CHEATING THE GOVERNMENT OF TAXES AND EXPECT THAT THE SYSTEM IS GOING TO LAST VERY LONG.
YOU'RE NOT GOING TO GET VERY MUCH SYMPATHY FROM A COURT IF THAT'S WHAT YOU'VE BEEN DOING.
IN TERM OF MAKING THE PROGRAMS WORK BETTER, I THINK THAT A LOT WAS LEARNED FROM THE LAST ONE.
I THINK THAT IF THE LAST PROGRAM WAS LARGELY BUILD A CANOE WHILE YOU'RE PADDLING THROUGH THE MOLOKAI CHANNEL.
KIND OF SITUATION.
IT WAS JUST DIFFICULT.
I THINK A LOT WAS LEARNED.
AND ONE OF THINGS THAT I FOUND WAS THAT IF THERE'S A LOT MORE COORDINATION BETWEEN THE LANDLORDS, AND THE PROGRAM MANAGERS, THAT I THINK THAT YOU'RE MORE LIKELY TO GET A FASTER RESULT.
I WAS WORKING WITH THE STATE OFFICE THAT WAS ADMINISTERING THE PROGRAM.
AND PROVIDING THEM WITH LISTS OF CLIENTS THAT I REPRESENTED.
SO THAT THEY WOULD HAVE LIKE A ONE STOP SHOP IF THEY NEEDED, THEY NEEDED CONTACT INFORMATION FOR MY CLIENT.
I COULD FACILITATE THAT.
SO THAT WAS, I THOUGHT THAT WAS ASKING THAT WAS HELPFUL FOR THE PROGRAM.
HELPFUL FOR MY CLIENTS AND HELPFUL FOR THEIR TENANTS.
>> SO I THINK IT'S JUST A MATTER OF COORDINATION.
AND NOW WE'VE GONE THROUGH THAT EXPERIENCE ONCE, I'M HOPING THAT THAT EXPERIENCE THAT WAS LEARNED CAN BE APPLIED AGAIN IN THE FUTURE.
>>Daryl: LISA FROM ALOHA UNITED WAY.
I WOULD LIKE TO ASK YOU THE SAME QUESTION.
IF YOU COULD HAVE A LOT OF INFLUENCE, WHAT WOULD YOU TELL THEM THAT THEY SHOULD DO A LITTLE DIFFERENTLY THIS TIME AROUND?
>>EL I THINK OFF THE BAT, FIRST THING IS JUST TO BE ABLE TO HAVE AN EASE IN WHICH APPLICATIONS CAN BE PROCESSED.
AND SIMPLIFYING AND STREAMLINING REQUIREMENTS HOW TO GET THEM.
FOR EXAMPLE, PEOPLE THAT WERE ALREADY THE LOWEST INCOME, ALREADY PREPREDOMINANTLY AFFECTED BY OUR UNMAUI MEMORIAL HOSPITAL CHALLENGES, UNEMPLOYMENT CHALLENGES PEOPLE OFTEN NOT THEY DID NOT HAVE BANK ACCOUNTS IN THE FIRST PLACE.
OR DID NOT HAVE BANK ACCOUNTS WHERE THEY COULD ACCESS STATEMENTS.
SO TO BE ABLE TO PROVE ASSETS WAS EXTREMELY CHALLENGING.
PROVING ASSETS AT ALL WHEN IT COMES TO TO BEING ABLE TO ACCESS RESOURCES AND SUPPORT, IS ALSO A PROBLEM.
ORIGINALLY, ONE.
ISSUES ONE OF THE REQUIREMENTS EVERY ADULT IN THE HOUSEHOLD NEEDED TO ABLE TO CERTIFY THEIR ASSETS IN ORDER TO MAINTAIN B BELOW A THRESHOLD.
DOESN'T MAKE A BOWL LOT OF SENSE BECAUSE WHOLE LOT OF SENSE BECAUSE LIMITING ASSETS REDUCES ABILITY.
>>Daryl: I GOT TO STOP YOU THERE.
SO IN THAT LAST THING, THERE WAS AN ASSET TEST?
I ALWAYS THOUGHT YOU HAD TO SAY, I CAN'T PAY MY RENT.
FOR WHATEVER REASON.
THERE WAS AN ASSET TEST?
>> THAT WAS ONE THING THAT THE STATE LEARNED FROM.
SO THAT WAS NOT PART OF THE NEXT RENT RELIEF PROGRAM.
THAT ROLLED OUT.
THAT WAS A VERY WISE CHOICE.
NOT ONLY BECAUSE AGAIN, LIMITING PEOPLE DIFFICULT FOR A LOT OF REASONS.
ALSO, WHEN YOU HAVE SAY, MOTHER, CHILD OR SIBLING OR UNRELATED ADULTS IN THE HOUSEHOLD WHO DO NOT WANT TO DISCLOSE THEIR FINANCIAL INFORMATION, TO EACH OTHER, IT PUTS APPLICATIONS ON ALMOST A PERMANENT HOLD.
SO THAT WAS ONE MAJOR CONSIDERATION.
INCREASING THE AREA MEDIAN INCOME THRESHOLD, STATE RENT PROGRAM PEOPLE AT 100% OF THE AMI OR BELOW.
REASONABLE THRESHOLD FOR PEOPLE TO BE ABLE TO ACCESS THE SUPPORT.
AND JUST BEING ABLE TO BE FLEXIBLE IN WHAT TYPES OF DOCUMENTATION COULD BE PROVIDED TO ILLUSTRATE THE SITUATION.
THERE IS A LOT OF REASONS WHY PEOPLE COULD NOT QUALIFY AT ALL.
BUT YOU KNOW, KIND OF I GUESS A CLASS A EXAMPLE THAT I WOULD THINK OF THAT REQUIRED A WHOLE LOT OF DISCUSSION TO BE ABLE TO COME TO AN AGREEMENT ON, WERE SINGLE PARENTS WHO LEFT THEIR EMPLOYMENT TO HOME SCHOOL THEIR CHILDREN.
BECAUSE THEIR CHILDREN WERE NOT IN SCHOOL.
THEY WERE NOT OF A TRADITIONAL SENSE AFFECTED ECONOMICALLY IF THEY WERE NOT FORCED OUT OF THEIR JOB.
THEY WERE NOT LAID OFF.
BUT THEY COULD NOT CONTINUE THEIR EMPLOYMENT AND THEREFORE HAD NO INCOME.
VERY TYPICAL EXAMPLE ORIGINAL SET OF PROCEDURES DIDN'T APPLY.
BUT YOU KNOW, AGAIN, WITH REASONABLE DISCUSSION AND A LOT OF BACK AND FORTH CONVERSATION ABOUT IT, WE WERE ABLE TO ADJUST THINGS LIKE THAT.
>>Daryl: YOU ACTUALLY ARE THE CONSUMER WHO ACTUALLY WENT THROUGH THERE PROCESS.
WHAT WAS IT LIKE APPLYING FOR THIS?
WAS IT, WAS THERE A LOT OF PAPERWORK INVOLVED AND DO YOU THINK THAT OTHER PEOPLE MIGHT BE DISCOURAGED BY THE AMOUNT OF PAPERWORK OR THE KIND OF QUESTIONS THAT WERE BEING ASKED?
>> YOU KNOW, WHEN I WAS THE FRIEND FIRST ASKED, OR MENTIONED TO APPLY, I WAS SCARED.
BECAUSE OF THE PAPERWORK AND THE PROCESS.
AND DO I HAVE ENOUGH TO PEOPLE EVEN WORSE OFF THAN US.
AND WILL WE QUALIFY.
I WAS SO PLEASANTLY SURPRISE THE AT THE PROCESS THAT WE WENT THROUGH.
IT WAS ALMOST PREDOMINANTLY ON LINE.
IT FELT VERY STRAIGHTFORWARD.
FELT VERY JUST SIMPLE.
AS SIMPLE AS POSSIBLE.
TO PROVIDE WHAT WAS NEEDED.
AND I WAS REALLY ENCOURAGED BY THAT.
>>Daryl: ACTUALLY THINKING ABOUT IT, DON'T MEAN TO INTERRUPT YOU, SORRY.
YOU ALSO WERE A SMALL BUSINESS OWNER.
RIGHT?
SO YOU HAD TO KEEP YOUR PAPERWORK.
YOU HAD TO HAVE BANK ACCOUNTS.
>> YOU PROBABLY HAD TO PAY EXCISE TAX.
PROBABLY HAD PRETTY GOOD RECORDS.
FAIRLY EASY FOR YOU.
BUT DID THEY ASK A LOT OF QUESTIONS ABOUT FAMILY INCOME AND STUFF?
>> IT WASN'T NO.
THERE WEREN'T LIKE 300 QUESTIONS.
I'M SORRY I DON'T RECOLLECT EXACTLY.
IT FELT VERY STRAIGHTFORWARD.
AND MINIMAL.
IT DIDN'T FEEL LIKE I HAD TO LIST THOUSAND OF THINGS.
IT FELT VERY TO THE POINT AND DOABLE.
YEAH.
>>Daryl: REPRESENTATIVE OF LANDLORDS, WERE LANDLORDS WILLING TO GO THESE PROGRAMS TO ASK FOR HELP FOR TENANTS?
>> OH, YEAH.
>>Daryl: A LOT OF PEOPLE DID THAT.
>> IN FACT, MY CLIENTS ENCOURAGED TENANTS TO APPLY AND PROVIDE THE PAPERWORK TO THE TENANTS TO HELP THEM APPLY.
TENANTS TO HELP THEM APPLY.
IF MY CLIENTS COULD HAVE FILLED OUT ALL THE PAPER WORK FOR THE TENANTS I'M PRETTY SURE THEY WOULD HAVE.
>> BECAUSE LANDLORDS ARE THE ONES GETTING THE MONEY.
>>Daryl: MEDIATION CENTER.
DO YOU EXPECT ONCE THIS NEW AMOUNT OF MONEY COMES IN, PEOPLE WILL HOPEFULLY COME IN AND START NEGOTIATING SETTLEMENTS?
>> ABSOLUTELY.
>>Daryl: LISA, IF YOU COULD FINISH THIS OUT HERE.
ONLY GOT A COUPLE OF MINUTES.
REMIND US ALL OF WHAT PEOPLE SHOULD BE DOING, IF EITHER THEY CAN'T PAY THEIR RENT OR HAVE A TENANT CAN'T PAY THEIR RENT.
WHAT SHOULD THEY DO?
>> AS SOON AS, MEANTIME, STILL NEW PROGRAM OPEN UP.
DEFINITELY CALLING ALOHA UNITED WAY, 211 ONE WAY TO ACCESS SUPPORT.
WHETHER IT'S ACTUAL RENT OR MORTGAGE ASSISTANCE PROGRAM OUT THERE, WHETHER IT'S FINDING SOME TYPE OF SHELTER, WHETHER IT'S FINDING IMMEDIATATION SERVICES CAN ALL BE ACCESSED.
WRAP AROUND SERVICE AND SUPPORT THEY MIGHT NEED.
NEW RENT PROGRAMS DO COME OUT, REALLY IMPORTANT FOR PEOPLE TO UNDERSTAND HOW QUICKLY THE LINE OF PEOPLE ACCUMULATES.
SO TO HAVE YOUR FINANCIAL INFORMATION AVAILABLE, RIGHT NOW, AGAIN, DETAILS ARE BEING WORKED OUT.
BUT BEING ABLE TO HAVE PROOF OF YOUR ECONOMIC IMPACT FROM COVID, WHETHER THAT'S FILING FOR UNEMPLOYMENT, HAVING NOTIFICATION FROM YOUR EMPLOYER, WHETHER IT'S HAVING MARKED DECREASE IN YOUR BUSINESS INCOME.
THINGS LIKE THAT.
TO BE ABLE TO DEMONSTRATE BEING ABLE TO MOVE QUICKLY, ON IT, BEING ABLE TO HAVE AN OPEN AND HONEST RELATIONSHIP WITH YOUR LANDLORD.
WE DEFINITELY HAVE LANDLORDS CALLING TO CHECK IN ON THEIR TENANTS APPLICATIONS WHICH WE DID NOT RELEASE THAT INFORMATION DIRECTLY TO THEM.
BUT WE UNDERSTAND VERY WELL HOW DESPERATE SOME PEOPLE FEEL.
HAVING THAT CONVERSATION IS IMPORTANT UP FRONT.
>> THANK YOU SO MUCH.
WE WANT TO THANK OUR GUESTS TONIGHT.
LISA KIMURA FROM ALOHA UNITED WAY ATTORNEY DAVID CHEE TRACEY WILTGEN FROM THE MEDIATION CENTER OF THE PACIFIC AND KAUAII RESIDENT TYME VENTURA.
NEXT WEEK ON INSIGHTS, THERE’S A MAJOR PUSH TO GET YOUTH SPORTS STARTED AGAIN.
WHAT NEEDS TO HAPPEN TO GET OUR KEIKI BACK OUT ON THE PLAYING FIELD?
PLEASE JOIN US THEN.
I’M DARYL HUFF FOR INSIGHTS ON PBS HAWAI`I, ALOHA!

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