♪.

TED: COMING UP NEXT ON "ARIZONA HORIZON," A LOOK AT THE WORLD CUP NOW THAT THE U.S.

TEAM IS OUT OF THE COMPETITION.

>>> ALSO TONIGHT, A.I.

SCAMS TARGETING SENIORS ARE BECOMING MORE SOPHISTICATED AND HARDER TO SPOT.

>>> AND WE'LL HEAR ABOUT HOSPICE OF THE VALLEY'S PET THERAPY PROGRAM.

THOSE STORIES AND MORE NEXT ON "ARIZONA HORIZON."

.

TED: GOOD EVENING, AND WELCOME TO "ARIZONA HORIZON."

I'M TED SIMONS.

THE U.S.

IS OUT OF THIS YEAR'S WORLD CUP.

THIS, AFTER A LOPSIDED 4-1 DEFEAT TO BELGIUM BUT THE TOURNAMENT CONTINUES AND THE WORLD IS STILL WATCHING, BUT WILL AMERICANS CONTINUE TO CARE ABOUT THE COMPETITION AND WHAT WILL BE THE IMPACT FOR THE WORLD CUP ON THE FUTURE OF AMERICAN SOCCER?

JOINING US IS ANDRESS MARTINEZ, CO-DIRECTOR OF ASU'S THE GREAT GAME LAB.

GOOD TO SEE YOU, THANK YOU FOR JOINING US.

>> THANKS FOR HAVING ME.

TED: LAST NIGHT'S GAME, HOW BIG A DEAL WAS THE GAME ITSELF?

>> IT WAS A CRUSHING DISAPPOINTMENT FOR MANY OF US, WHO HAD REALLY GOTTEN OUR HOPES UP.

GOING INTO THE TOURNAMENT, EXPECTATIONS WEREN'T PARTICULARLY HIGH FOR THIS TEAM, DESPITE THE FACT THAT THEY'RE THE GOLDEN GENERATION AND SUCH.

THEY LOOKED WOBBLY IN THE FRIENDLIES AND GAMES LEADING UP TO THE TOURNAMENT, BUT BOY ON JUNE 12, WHEN THEY HAD THAT OPENING GAME AGAINST PARAGUAY, SUDDENLY IT SEEMED LIKE THE COACH, MAURICIO POCHETTINO BROUGHT IT TOGETHER, AND IT WAS THE BEST PERFORMANCE BY U.S.

MEN'S NATIONAL TEAM I HAD SEEN IN MY LIFE.

I THINK EVERYONE'S HOPES GOT REALLY HIGH.

YOU HAD HOME-FIELD ADVANTAGE.

IT WAS DISAPPOINTING, ALMOST AS IF THE TEAM HAD NOT SHOWN UP, AND IT WAS TOO REMINISCENT OF SOME PREVIOUS CRASHOUTS FROM THE TOURNAMENTS.

WE GOT TO THE ROUND OF 16.

NOT A TOTAL HUMILIATION, BUT WITH HOME-FIELD ADVANTAGE, YOU WOULD HAVE WANTED TO SEE MORE.

TED: NOT A TOTAL HUMILIATION, BUT WAS IT AN EMBARRASSMENT?

>> I THINK THE PERFORMANCE WAS.

LOOK, BEING KNOCKED OUT OF A WORLD CUP BY BELGIUM, IN A GOOD MATCH, IS NOT AN EMBARRASSMENT.

THAT IS A VERY TOP-NOTCH TEAM, BUT THE PERFORMANCE WAS EMBARRASSING.

WE HAVE SOME INCREDIBLE STARS ON THE TEAM THAT HAVE EXCELLED IN EUROPEAN, TOP EUROPEAN LEAGUES, CHRISTIAN PULISIC AND McKENNIE, THEY DIDN'T SHOW UP LAST NIGHT.

TED: WAS IT A SETBACK FOR SOCCER IN THE U.S.?

AS YOU SAID THE EXPECTATIONS WERE SO HIGH, CUT OFF AT THE KNEES A LITTLE BIT?

WHAT DO YOU THINK?

>> I WOULDN'T CALL IT A SETBACK, IT WAS A MISSED OPPORTUNITY.

WE HAD AN OPPORTUNITY TO GO TO A QUARTERFINALS, SEMIFINALS AND MAKE HISTORY.

I THINK THE MOMENTUM OF SOCCER IN THE U.S.

AND OUR GLOBAL ENGAGEMENT WITH THE WORLD'S MOST POPULAR SPORT IS NOT -- IT'S IRREVERSIBLE AT THIS POINT.

I THINK IT'S GOING TO CONTINUE, BUT THIS COULD HAVE ACCELERATED THE POPULARITY OF THE SPORT FOR SURE.

TED: SEEMED LIKE THE U.S.

PICKED THE WORST TIME TO PLAY THE WORST GAME HERE.

I WANT TO ASK YOU, THE RESTATEMENT POLICY WITH THE PRESIDENT CALLING FIFA AND THE RED CARD PLAYER IS BACK IN, AND FOR SOME PEOPLE, U.S.

BECAME THE VILLAIN.

DID THAT HURT THE U.S.

TEAM?

>> WELL, I MEAN TO USE A SOCCER TERM, IT FELT LIKE A KNOWN GOAL.

THE TEAM DID NOT NEED THIS.

I FELT SO BAD FOR THEM AND THE PLAYERS AND BALOGUN HIMSELF.

NONE OF THEM ASKED FOR IT TO OCCUR.

YOU'RE RIGHT, THAT TEAM WON OVER A LOT OF FANS IN THE U.S.

BUT A LOT OF RESPECT FROM PEOPLE WHO FOLLOW SPORT OUTSIDE THE U.S.

THERE ARE A LIKABLE TEAM OF UNDERDOGS IN THE TOURNAMENT, AND SUDDENLY OVERNIGHT THEY BECAME THE VILLAINS, BECAUSE THEY WERE SEEN AS THE TEAM THAT BENEFITTED FROM POLITICAL INTERFERENCE, AND THERE WAS NO GOOD OUTCOME THERE.

TED: YEAH.

>> I'M GLAD THAT THE PRESIDENT OF THE UNITED STATES IS INVESTED IN THIS SPORT, WHICH TRADITIONALLY AMERICAN LEADERS REJECT IT AND WANTED NO PART OF, BUT CAREFUL WHAT YOU WISH FOR.

THIS IS NOT WHAT I HOPED FOR, AND I THINK THAT WAS A VERY ILL-ADVISED INVOLVEMENT.

TED: THE WORLD CUP OVERALL, THE SUCCESS OF WHAT WE'VE SEEN SO FAR, THE MASSIVE CROWDS, THE TV RATINGS AND STUFF LIKE THIS, WILL THAT OVERRIDE THE FACT THAT THE U.S.

REALLY DIDN'T GO AS FAR AS PEOPLE EXPECTED, AND KIND OF WENT AS FAR AS THEY HAVE IN PREVIOUS WORLD CUPS?

>> YEAH, I MEAN, THE WORLD CUP HAS BEEN AN INCREDIBLE SUCCESS.

I THINK IT EXCEEDED ALL OUR EXPECTATIONS.

IT'S BROKEN EVERY ATTENDANCE RECORD.

IT'S JUST BEEN INCREDIBLE.

THE AMBIENCE IN THE STADIUMS AND ALL OF THE INTERACTIONS BETWEEN THE INTERNATIONAL VISITORS DISCOVERING ALL THESE QUIRKS OF OUR AMERICAN SOCIETY, AND ALSO JUST INCLUDING CANADA AND MEXICO IN THE MIX, BUT THERE IS A LITTLE BIT OF ENERGY THAT GETS LOST AT ANY MAJOR INTERNATIONAL COMPETITION WHEN THE HOST NATION GETS KNOCKED OUT.

THE TV RATINGS HAVE BEEN ASTRONOMICAL BY U.S.

STANDARDS, AND I THINK THOSE WILL CONTINUE TO BE QUITE HEALTHY, BUT YOU'RE NOT GOING TO REALLY TOUCH THE CEILING AND APPROXIMATING NFL-TYPE RATINGS IN THE U.S.

IF THE U.S.

IS NOT PRESENT.

TED: RIGHT.

RIGHT.

WHAT DOES THE MEN'S TEAM NEED TO DO TO ADVANCE FURTHER THAN THIS WORLD CUP AND PREVIOUS WORLD CUPS?

IT'S KIND OF LIKE THE SAME OLD SONG AND DANCE.

WHAT NEEDS TO BE DONE?

>> YOU'RE RIGHT.

WE'VE HIT THE SORT OF -- WE GOT KNOCKED OUT OF THE ROUND OF 16 IN THE 2014 WORLD CUP BY BELGIUM, AND THAT'S WHAT HAPPENED LAST NIGHT.

IT'S A DISAPPOINTING LACK OF PROGRESS.

I THINK WE NEED TO CONTINUE TO DEVELOP -- THERE'S BEEN A LOT OF VERY GOOD ANALYSIS ABOUT THE WAYS IN WHICH OUR YOUTH DEVELOPMENT ARE PAID TO PLAY KIND OF SYSTEM, MAYBE DOESN'T INCORPORATE ALL OF THE TALENT THAT WE COULD.

THE MLS REMAINS A RELATIVELY WEAK, DOMESTIC LEAGUE, WHERE WE'VE BEEN VERY SUCCESSFUL IS HAVING MORE AND MORE OF OUR AMERICAN PLAYERS AND TOP EUROPEAN LEAGUES.

THAT'S WHERE WE HAD PUT OUR HOPES IN THIS GENERATION OF PLAYERS, AND THEY HAD A BAD NIGHT, AND A BAD NIGHT MEANS YOU HAVE TO WAIT FOUR MORE YEARS.

TED: LAST QUESTION HERE.

I ASKED WHAT THE MEN'S TEAM NEEDS TO DO TO GET TO THAT LEVEL AND SUCCEED.

THE WOMEN'S TEAM IS ALREADY THERE.

THEY'VE DONE IT.

THEY REACHED THE PINNACLE HERE.

CAN THE MEN'S TEAM LEARN ANYTHING FROM THE WAY THE WOMEN'S TEAM OPERATES?

>> YOU KNOW, I THINK THE U.S.

WOMEN'S NATIONAL TEAM AND WOMEN'S SOCCER IN GENERAL IN THE U.S.

IS REALLY WHAT TOOK THE FOREIGN EDGE OFF THE SPORT IN THE U.S.

AND MADE IT PART OF OUR MAINSTREAM CULTURE, GOING BACK TO POST TITLE IX, THE GROWTH OF THE GAME IN SCHOOLS AND UNIVERSITIES AND ASU AND THE WORLD CUPS IN THE 90s WITH JULIE FOUDY, MIA HAMM.

TO BE FAIR, THEY WERE PIONEERS IN THE SPORT.

THEY PICKED UP A GAME IN THE REST OF THE WORLD IN THOSE YEARS, GIRLS SHOULDN'T PLAY.

THERE WAS NO CULTURAL RESISTANCE, AND WE'VE EXPORT THE CONCEPT OF HIGH-LEVEL WOMEN SOCCER TO THE REST OF THE WORLD AS WE'VE IMPORTED THE MEN'S GAME.

I DO HOPE THAT THE MEN'S TEAM CAN START REPLICATING SOME OF THE SUCCESS WE'VE SEEN ON THE WOMEN'S SIDE, AND NEXT SUMMER WE'LL HAVE A WOMEN'S WORLD CUP.

TED: THERE WE GO, ANDRES MARTINEZ WITH ASU, AND YOUR BOOK IS THE GREAT GAME LAB, CAME OUT JUST IN TIME.

>> THE GREAT GAME, THE TALE OF TWO FOOTBALLS AND THE PROJECT WE HAVE AT ASU WHICH EXPLORES HOW SPORT IS CONNECTING US TO THE REST OF THE WORLD IS THE GREAT GAME LAB.

TED: THERE YOU GO.

ANDRES, GOOD TO SEE YOU.

>> THANK YOU, TED.

.

TED: A.I.

IS INCREASINGLYING USED BY SCAMMERS TARGETING PEOPLE IN A SOPHISTICATED AND PERSONALIZED WAY.

PART OF OUR AARP SPONSORED SEGMENT THAT HIGHLIGHTS ISSUES RELATED TO OLDER ADULTS IN ARIZONA.

HOW SENIORS ARE TARGETED BY THE A.I.

SCAMS.

WE WELCOME JOE DUCEY FROM THE BETTER BUSINESS BUREAU.

GOOD TO SEE YOU.

>> GOOD TO HAVE YOU HERE.

TED: EVERY TIME YOU ARE HERE, YOU'RE TALKING ABOUT HOW PEOPLE ARE TRYING TO SCAM PEOPLE OUT OF MONEY.

A.I.

SCAMS, IN GENERAL AND AGAINST OLDER ADULTS.

HOW COMMON RIGHT NOW?

>> VERY COMMON, INCREASINGLY COMMON.

THAT'S THE SCARY PART.

SOME OF THEM ARE OBVIOUS, AND SOMEWHERE NOT AS OBVIOUS.

WE CAN GO INTO THE THINGS.

>> SOUNDS LIKE CREATING SOPHISTICATED WEBSITES AND E-MAILS, VOICE CLONING.

SOUNDS SOPHISTICATED TO ME.

>> IT DOES.

FIRST, SENIORS ARE STILL THE TARGETS FOR SCAMS AND SENIORS ARE LOSING MORE MONEY THAN ANY OTHER POPULATION AND THESE ARE CRYPTOCURRENCY SCAMS AND INVESTMENT SCAMS, A LOT OF THE COMMON SCAMS, EMPLOYMENT, NORTON ANTI-VIRUS HAS -- YOU NEED A SUBSCRIPTION, A LOT OF THAT LEADS TO THESE TWO THINGS, CRYPTO AND INVESTMENT SCAMS.

I TALKED TO PEOPLE WHO LOST $500,000.

A WOMAN HAD A NORTON ANTI-VIRUS THING, CALLED THE OFFICE THAT THEY SAY TO CALL IF THERE'S A PROBLEM, AND ENDED UP LOSING $500,000.

TED: MY GOODNESS.

>> IT'S CRAZY.

THE WAY A.I., A.I.

IS A PROBLEM.

THEY DID A SURVEY AND FOUND 100,000 PEOPLE IN THE LAST THREE YEARS, A.I.

WAS USED TO TAKE MONEY FROM THEM.

THE FBI SAYS $21 BILLION WAS TAKEN FROM PEOPLE AND A.I.

PLAYED A BIG PART OF THAT AND SENIORS WERE A BIG PART IN THAT IN ONE YEAR, 2025.

BUT I THINK THAT SOME OF THESE ARE OBVIOUS.

SOME OF THESE ARE THOSE VIDEOS THAT YOU SEE ONLINE FROM CELEBRITIES.

THERE'S ONE HERE, I WATCHED A VIDEO ON FACEBOOK, SUPPOSED TO BE DR.

OZ, AFTER THE PAYMENT WENT THROUGH, I STARTED SEEING A.I.

GENERATED VIDEO.

THOUSANDS OF PEOPLE HAVE BEEN SCAMMED BY THE SAME COMPANY.

APPARENTLY DR.

OZ SAYS I DIDN'T DO ANYTHING.

LOOKED JUST LIKE DR.

OZ.

THOSE ARE THE OBVIOUS ONES.

>> USED TO BE THE OBVIOUS ONES WERE CLUMSY, THE ACCENT WASN'T RIGHT, WORDING WASN'T RIGHT.

SEEMS LIKE IT'S GOTTEN A LOT MORE SOPHISTICATED.

>> THAT IS THE REAL DANGER FOR SENIORS, FOR ALL OF US.

IT'S KNOWING, WE USED TO SAY LOOK AT PUNCTUATION, MISTAKES MADE.

WHATEVER IT IS.

A LOT OF THAT IS TAKEN AWAY BECAUSE A.I.

IS ABLE TO DO THAT.

NO LONGER YOU HAVE THE POINTS WHERE YOU LOOK FOR WHAT IS A PROBLEM?

AND I THINK THAT'S GOING TO LURE A LOT MORE PEOPLE INTO THE FOLD.

>> THE VOICE CLONING ASPECT IS SOMETHING ELSE THAT'S JUST FRANKLY TERRIFYING.

YOU TAKE A FEW WORDS FROM SOMEONE AND CAN YOU HAVE THEM CALL A RELATIVE AND SAY I NEED MONEY.

>> I DON'T KNOW IF YOU KNOW THE GRANDPARENT SCAM, SOMEBODY CALLING AND PRETENDING TO BE A GRANDSON OR GRANDDAUGHTER AND SAYING, HEY, GRANDMA, I'M IN INDIANA AND MY CAR IS BROKEN DOWN, I NEED MONEY OR I'VE BEEN ARRESTED AND I NEED WHATEVER, AND USUALLY GRANDPARENT SAYS IS THIS TOMMY?

AND GIVES YOU THE NAME?

IT'S TOMMY.

AND NOW PEOPLE ARE REPORTING THEY'RE TAKING THE CHILDREN, THE PERSON'S VOICE AND CLONING IT, SO IT SOUNDS JUST LIKE THEIR GRANDSON OR GRANDDAUGHTER.

I WAS TELLING YOU EARLIER, WE WERE LIKE, OH, MY GOSH.

EXPERTS ARE SAYING DON'T LEAVE VOICE MESSAGES AS OFTEN.

DON'T LEAVE SOMETHING ON THE ANSWERING MACHINE AND SAY I'LL BE BACK.

THEY CAN TAKE THAT THREE TO FIVE SECONDS AND MAKE IT INTO ANYTHING.

>> I READ THERE ARE WAYS TO FIGHT THAT, AND ONE OF THE WAYS IS TO CALL BACK THE PERSON WHO JUST CALLED AND SAID IT'S TOMMY, I NEED MONEY, GIVE TOMMY A CALL BACK AND SEE IF THAT WAS TOMMY, A. AND, B, USE A CODE WORD IN THE FAMILY SO YOU KNOW THAT'S SOMEONE IN THE FAMILY.

>> I LIKE THE LATTER BETTER THAN THE FORMER.

I DON'T KNOW IF I WANT PEOPLE CALLING BACK BECAUSE I THINK THEY GET ENGAGED AGAIN SOME WAY.

TED: NO, I MEAN CALL TOMMY.

>> CALL TOMMY.

DEFINITELY, DEFINITELY.

THE CODE WORD, WE HAVE THAT IN THE FAMILY NOW.

TED: DO YOU?

>> YOU HAVE TO SAY WHATEVER IT IS.

SO YOU ASK THEM, WHAT'S THE CODE WORD?

MY KIDS DON'T REMEMBER, THOUGH, THAT'S THE PROBLEM.

TED: I'D BE ROTTEN WITH THAT.

SO SOME IDEAS FOR SENIORS IN PARTICULAR, BUT FOR ALL OF US TO WATCH OUT.

WHAT DO WE WATCH FOR WITH THIS STUFF?

>> IT'S TOUGH.

THE THING I THINK IS A DANGER HERE IS A.I.

IS ALLOWING BETTER WEBSITES, ALLOWING MULTIPLICATION OF SENIORS' NUMBERS, MAYBE IT WAS A TARGETED NUMBER AND IT WAS SUCCESSFUL.

THAT GOES ON THE LIST.

A.I.

TAKES THAT INFORMATION AND GATHER IT AND GO AFTER THE PEOPLE.

DON'T TRUST ANYBODY.

TED: NOT EVEN TOMMY, HUH?

>> NOT EVEN TOMMY.

EXPECT IT'S A SCAM IF IT COMES THROUGH ON THE PHONE, ON E-MAIL AND TEXT.

AND I HATE TO SAY THAT, WE LIKE TO TRUST, BUT I THINK IT NEEDS TO BE PROVEN IT'S NOT A SCAM.

I SAY DON'T ANSWER YOUR PHONE.

DOCTORS LEAVE MESSAGES, PRESCRIPTIONS LEAVE MESSAGES.

DON'T ANSWER YOUR PHONE, DON'T CLICK ON THE LINKS, DON'T RESPOND TO TEXTS.

YOU DON'T WANT TO BE INVOLVED WITH THESE PEOPLE.

YOU NEED TO CHECK OUT WHERE YOU'RE GOING WITH THESE PLACES.

YOU THINK YOU'RE GOING TO ONE PLACE BUT E-MAIL IS GOING SOMEPLACE ELSE.

YOU CLICK ON SOMETHING AND IT TAKES YOU SOMEPLACE ELSE, YOU HAVE TO IMMEDIATELY SAY THAT'S NOT RIGHT.

I WANT TO GO TO AMAZON NOT AMAZON SHOP.COM OR WHATEVER IT COULD BE.

COULD BE A TRICK E-MAIL.

IF YOU ARE ASKED TO WIRE MONEY, SEND CRYPTOCURRENCY, GIVE PERSONAL INFORMATION, SLOW DOWN, TAKE YOUR TIME AND SAY LISTEN, I HAVE CONCERNS I WANT TO TALK TO JILL OVER WHOEVER IT MIGHT BE.

>> THE BIGGIE IS LIMIT PERSONAL DATA ONLINE.

>> THAT'S IMPORTANT.

LIMIT AS MUCH AS YOU CAN ONLINE.

ESPECIALLY SENIORS.

THEY ARE PROLIFIC IN THEIR POSTS, MANY OF THEM AND GIVE INFORMATION THAT SCAMMERS ARE LOOKING FOR.

IT COULD INVOLVE THE BANK OR THE NEW HOUSE OR THE VACATION OR SOMETHING INVOLVING MONEY.

IT COULD A ROMANCE SCAM, WHICH PEOPLE ARE LOSING HUGE AMOUNTS OF MONEY ON, THE LESS INFORMATION THE BETTER.

TED: JOE DUCEY, BETTER BUSINESS BUREAU, GOOD TO HAVE YOU HERE.

>> GLAD TO BE HERE.

.

TED: HOSPICE OF THE VALLEY OFFERS A PET THERAPY PROGRAM INVOLVING A WIDE VARIETY OF ANIMALS, VISITATION OF HOMES AND ASSISTED LIVING FACILITIES.

GOAL TO GIVE A BOOST OF ENERGY AND LOVE TO THOSE IN HOSPICE CARE.

WE WELCOME IN LIN SUE FLOOD DIRECTOR OF COMMUNICATIONS AT HOSPICE OF THE VALLEY, AND ED GESTEN ALONG WITH HUCK THE THERAPY DOG.

THERE HE IS.

HI THERE, HUCK.

HE LOOKS LIKE A GOOD BOY.

>> HE IS.

TED: LIN SUE, START CAN YOU, TALK ABOUT PET CONNECTIONS.

>> STARTED 20 YEARS AGO WHEN ONE OF OUR MEDICAL DIRECTORS BROUGHT HER GOLDEN LAB TO VISIT A PATIENT.

WET KISSES, THE WAGLY TAIL, BLOOD PRESSURE GOES UP, WE REALIZED WHAT A BOON IT WOULD BE FOR ALL THOSE IN THE PET CONNECTIONS PROGRAM WAS OFF AND RUNNING.

TED: DOGS, CATS.

>> YES, OVER THE YEARS, WE'VE HAD DOGS, CATS, RABBITS, MINIATURE HORSES AND IT'S SOMETHING TO SEE A CAT BECAUSE THOSE CATS THAT ARE PET THERAPY CATS, THEY ARE LIKE GOOD DOGS, THEY FOLLOW YOU, THEY GO ON A LEASH, COME WHEN THEY'RE CALLED, IT'S REMARKABLE.

TED: IT IS, ED, CONGRATULATIONS WITH HUCK THERE, HE'S A GREAT GUY.

TALK ABOUT YOUR RELATIONSHIP WITH HUCK?

>> HUCK CAME TO MY WORLD IN 03, AND HE AND I RETIRED AT THE SAME TIME.

HE WAS A WORKING DOG ON A FARM, HE WAS A STUD DOG, AND I RETIRED, AND WE NEEDED TO HAVE A JOB, AND WE FOUND EACH OTHER.

IT WAS VERY SERENDIPITOUS.

MY DAUGHTER WAS VISITING FROM NEW YORK, SHE HAD A PICTURE OF THE DOG, I LOOKED AT IT FOR 15 SECONDS, I'M IN.

HE BECAME PART OF MY WORLD.

I TRAINED HIM EXTENSIVELY EVERY DAY, AND I WAS WELCOMED WITH OPEN ARMS AT THIS AMAZING INSTITUTION CALLED HOSPICE OF THE VALLEY.

I MET SENIOR LEADERSHIP AND THEY SAID, ED, WE'D LOVE YOU TO COME.

YOU'LL BE HUCK'S DRIVER.

TED: IN TERMS OF GETTING WITH HOSPICE OF THE VALLEY, DID YOU HAVE TO SHOW WHAT HUCK COULD DO?

DID HE HAVE TO PROVE HIMSELF?

HOW DID IT WORK?

>> THERE ARE TWO NATIONAL ORGANIZATIONS, PET PARTNERS AND ALLIANCE FOR DOG THERAPY, YOU HAVE TO BE AUTHORIZED WITH THEM, YOU HAVE BASIC GOOD BEHAVIOR.

NO TRICKS.

IT WAS HIS EYES THAT SOLD THEM.

>> SO SOULFUL.

>> AND HE'S HAD SO MANY GREAT RELATIONSHIPS INITIALLY AND IT CONTINUES TO GO ON.

TED: IMPACT ON YOUR LIFE?

>> IT'S CHANGED MY LIFE.

HE'S CHANGED MY LIFE.

MEETING PEOPLE IN THAT SITUATION OF THEIR LIFE.

WHEREVER THEY ARE.

WHETHER THERE ARE CHILDREN WITH SERIOUS CHALLENGES OR PEOPLE AT THE END OF THEIR LIFE.

I DISCOVERED THINGS THAT ARE AMAZING TO SEE HOW THIS DOG CAN IMPACT PEOPLE'S LIVES.

IT'S QUITE MAGICAL, AND I DID NOT TRAIN HIM TO BE A THERAPY DOG.

HE TAUGHT HIMSELF.

THAT I TAUGHT HIM TO BE AN OBEDIENCE DOG, BUT DID NOT TRAIN HIM TO BRING LOVE TO PEOPLE, AND WATCHING HIM DO IT IS AN AMAZING EXPERIENCE.

TED: I'M SURE IT IS.

>> QUITE ENJOYABLE.

TED: LIN SUE, DO PATIENTS, CAREGIVERS, DO THEY HAVE TO REQUEST A THERAPY ANIMAL?

DOES THE HOSPICE STAFF THINK I THINK A THERAPY ANIMAL -- HOW DOES IT WORK?

>> BOTH WAYS.

THEY CAN REQUEST THAT AND MAKE VISITS TO FACILITIES.

IF SOMEONE SAYS I HAVE A STANDARD POODLE WHO IS A THERAPY DOG FOR HOSPICE OF THE VALLEY, I WOULD PREFER A BIG DOG, SOME WANT LITTLE ONES THAT SIT IN THEIR LAP.

THEY CALL ME, AND KIDS AND I GET IN THE CAR AND WE MAKE A VISIT.

YES, WE HAVE REQUESTS FROM PATIENTS AND WE HAVE OUR OWN.

YOU TALK ABOUT MAGIC, TED.

DOGS DON'T CARE WHAT YOU FEEL OR SMELL LIKE, THEY JUST WANT TO MAKE YOU HAPPY, AND THEY DO.

THEY INSTANTLY DO BECAUSE EVERY MOMENT OF THEIR LIFE IS THE BEST MOMENT EVER.

TED: WHAT ABOUT THE IMPACT OF THOSE IN HOSPICE CARE IS PALPABLE, I WOULD IMAGINE.

THE IMPACT ON STAFF, THE IMPACT ON CAREGIVERS, THAT'S GOT TO BE BIG TOO?

>> IT IS.

VERY OFTEN FAMILY MEMBERS ARE NOT LEAVING THE BED SIDE OF THEIR LOVED ONE, AND STAFF, THEY JUST LAVISH COMPASSION ALL DAY LONG, IT'S NICE TO HAVE SOMETHING TO CUDDLE AND TO JUST HUG ONTO THAT KISSES YOU RIGHT BACK.

TED: IT'S NICE TO KNOW HUCK IS DOING A GOOD JOB.

YOU MUST BE SO PROUD OF THAT YOUNG MAN?

>> I AM BEYOND PROUD OF HIM.

IT'S HARD TO EXPRESS HOW HE'S CHANGED MY LIFE.

IN A SUBSTANTIAL WAY THAT I'VE LEARNED SO MUCH ABOUT THE WAY HE THINKS, AND HOW HE CAN IMPACT PEOPLE.

YOU KNOW, YOU LOOK AT PEOPLE WHO MAYBE HAVE VERY LITTLE JOY, AND FOR LOTS OF DIFFERENT REASONS, HE CAN FIND A CONNECTION, AND YOU CAN SEE SOMEBODY'S LIGHT GOES ON, AND THAT'S SPECIAL.

TED: YES, IT IS.

TO LEARN MORE -- LET'S SAY SOMEONE IS WATCHING AND THEIR MINIATURE POODLE IS A GOOD FIT, OR SOMEONE IS THINKING I'D LIKE A DOG LIKE HUCK INTO SOMEONE I KNOW AND CARE ABOUT, WHERE DO YOU GO?

>> GO TO OUR WEBSITE, HOV.ORG AND IN THE SEARCH BAR TYPE PET THERAPY.

TAKES YOU RIGHT TO THE PAGE, IT EXPLAINS HOW YOU HAVE TO GET CERTIFIED, AND YOU BECOME PART OF OUR PET CONNECTIONS TEAM.

TED: AND THE CERTIFICATION IS NATIONAL PROGRAM?

>> THERE ARE TWO NATIONAL PROGRAMS, AND IT'S REALLY A TEMPERAMENT TEST.

WE HAVE A TRAINER THAT WILL TAKE YOU IN DIFFERENT ENVIRONMENTS AND SEE HOW YOUR DOG BEHAVES, BECAUSE YOU NEED ONE THAT IS CALM, THAT DOESN'T PANIC, THAT DOESN'T BARK, THAT DOESN'T STARTLE EASILY, DOESN'T SCRATCH LEGS OR SLOBBER ALL OVER PEOPLE, JUST HAS SOULFUL EYES.

TED: YOU NEED HUCK.

>> YES.

TED: CONGRATULATIONS, YOU ARE CHANGING LIVES IN SUCH BIG WAYS, AND HUCK, I CAN'T SEE YOU BECAUSE YOU ARE UNDER THE TABLE.

THANK YOU, HUCK, FOR SHOWING UP AS WELL.

HE IS A GOOD BOY, I CAN TELL.

>> HE'S A GREAT BOY.

TED: THANK YOU, BOTH FOR COMING HERE.

>> THANK YOU FOR HAVING US.

TED: THAT IS IT FOR NOW.

I'M TED SIMONS.

THANK YOU SO MUCH FOR JOINING US.

YOU HAVE A GREAT EVENING.