Zappos is a weird company -- and it's happy that way
Clip: 03/02/2017 | 10m 2s
At Zappos, an engaging work culture comes first; the company lavishly invests in morale. But what's the business rationale for spending generously to make employees happy? Economics correspondent Paul Solman visits the eccentric Las Vegas headquarters of Zappos, a company that's known for its devoted customer service and philosophy of self-management rather than hierarchy.
Aired: 03/02/17
