
A Century of Service: The Story of Lake Norman Regional | Carolina Impact
Clip: Season 14 Episode 1405 | 7m 6sVideo has Closed Captions
Duke Health / Lake Norman regional medical center celebrates it's 100th Anniversary.
From start up community hospital in 1926, to a major medical facility in 2026, Duke Health / Lake Norman Regional Medical Center celebrates its 100th anniversary. Over the years, the hosptial has had many changes, from it's name to it's location. But the community spirit of helping those in Mooresville has remained the same throughout its century of service.
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Carolina Impact is a local public television program presented by PBS Charlotte

A Century of Service: The Story of Lake Norman Regional | Carolina Impact
Clip: Season 14 Episode 1405 | 7m 6sVideo has Closed Captions
From start up community hospital in 1926, to a major medical facility in 2026, Duke Health / Lake Norman Regional Medical Center celebrates its 100th anniversary. Over the years, the hosptial has had many changes, from it's name to it's location. But the community spirit of helping those in Mooresville has remained the same throughout its century of service.
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Learn Moreabout PBS online sponsorshipWell, from helping people find what they've lost to helping people live healthier lives, next, we learn about a healthcare organization celebrating a century of service.
Atrium Health employs nearly 70,000 people, Novant Health employs more than 43,000, both giants lead our region's healthcare industry, but smaller providers also make their mark.
"Carolina Impact's" Jason Terzis introduces us to one provider that has served generations.
- A simple idea launched the organization in 1926, provide healthcare to a small growing community.
100 years later, that idea has grown into a major healthcare organization.
That organization has changed names and locations over the last century, but its core mission, serving the community, has remained steady.
The local library even marking this 100th birthday with a special exhibit.
(upbeat jazz music) It began, as most things do, with a simple idea.
- Samuel Alexander Lowrance, he was a farmer, a successful businessman.
- [Jason] The year?
1925.
With an exploding textile industry, the small community of Mooresville was booming, more than tripling its population since the turn of the century.
- And the only hospital that was in Iredell County at the time was up in Statesville.
- [Jason] And that's when Samuel Alexander Lowrance came up with his idea.
- He decided, "This is ridiculous, Mooresville needs a hospital."
- [Jason] Lowrance donating $10,000 of his own money, his home and his land to see his vision through.
- And so, they created Lowrance Hospital Inc.
And then, of course, he died though in... Before it was built, so he never saw the hospital come to fruition.
- [Jason] So popular so quick, Lowrance Hospital outgrew its small home in just a few years.
- The hospital took off, but got so big it needed more land.
- [Jason] In 1930, moving to what would become its home for the next seven decades, as well as the tallest building in town.
- They built that hospital by selling stock at $24 a share.
- [Jason] Over the years, Lowrance Hospital serving its core mission of providing quality care to those in Mooresville and the surrounding region.
With a community vibe so strong, two employees have been working here for, get this, 53 years.
- I started working at the old hospital, Lowrance Hospital, 1973.
It was family 'cause there weren't that many employees and you knew everybody.
- [Jason] Pam Brewer has spent most of her time here working in medical records.
- I've evolved from doing medical transcription, on a manual typewriter, by the way, which I could never go back to doing, I can't believe I ever did, all the way up to the way the modern technology is now, I mean, you know, the paperless records, the, you know, the computers and just that total evolution.
- [Jason] And since starting here as a teenager, Frankie Stewart has done a little bit of everything.
- 15-year-old, we started out in housekeeping.
I worked in the kitchen, I helped with autopsies.
I worked for about every department.
I'm a transporter now.
- [Jason] So what's kept Frankie and Pam here all these years, five-plus decades?
The answer is simple, the hospital family and community feel.
- Talking to friends of mine who'd moved over here and come back, and moved here and come back, it really wasn't any greener any place else, I liked the smallness of the hospital, I think at Lowrance, it was maybe 300 employees, so you knew everybody.
- I had other job offers even for more money, but I liked where I was and the liked the people.
- [Jason] So that makes you what now?
68, 69, 70, what...?
- 69.
- [Jason] 69.
How much longer do you wanna work?
- Probably 'til about 105.
(people laughing) - [Jason] In the 1980s, after being sold, Lowrance Hospital was rebranded as Lake Norman Regional Medical Center, and in 1999, the hospital was again on the move, this time to its current campus just off Interstate 77.
- The building, of course, was outdated, it, you know, as all buildings, it reaches a point to where it can't be really upfitted for modern use, it was not built, you know, to get a CAT scanner in.
(laughs) - [Jason] In April of last year, after being acquired by the Duke University healthcare system, there was another rebrand, this time, the hospital becoming the Duke Health Lake Norman Hospital.
- They have a really good reputation in their medical and their research and all... And in the community of North Carolina, so it's been a blessing to have them wanna be a part of our little corner of North Carolina.
- We didn't come in and, you know, throw a Duke playbook at the organization, I think that the hospital was resource-constrained and they had very innovative ways as to how they were delivering care that Duke Health could learn from, and we didn't wanna lose that, so as we came in, it was more of a partnership in learning.
- I'm glad we're doing it 'cause, you know, medicine evolves, you've gotta evolve too or you close down, and I didn't want us to close down.
- [Jason] Duke Health's arrival comes right as the hospital celebrates its 100th anniversary from small house to major medical campus.
- And continuous service, that's the most amazing thing, is it's one of the very few hospitals around that has, in all of the transitions, it has never shut its doors, it's never stopped.
- And that's special, for a hospital to be able to say that is something most can't do.
- [Jason] And now, Duke is looking to take the hospital into its next generation and next century.
- We are bringing in subspecialties, we are upgrading the facilities, we're investing in our people.
You're going to start to see some of our differentiating services like our heart and vascular service line, oncology, bringing clinical trials to the area, that is all going to come in the next few years.
- [Jason] Mooresville is also celebrating the hospital's 100th anniversary with a special exhibit ongoing at the town library titled "Lowrance Hospital: 100 Years of Community Centered Service."
- As we were processing it, going through the collection and all, it came up with, "Let's do a display, let's actually do a display for..." "That tells the history of the hospital," 'cause we had it, you know, we... It's here, and so, it's been sort of a joint effort that just kinda... One of those "aha" moments that just happened.
- [Jason] And while no one around today personally knew Samuel Alexander Lowrance, guessing it's pretty safe to say he'd be pleased to know that his little idea not only came to fruition, but is still going strong 100 years later.
- I love those stories.
You know, how many people can work at one job for over 50 years?
I thought that was extraordinary.
- I know, when they told me about them and I got to meet them, I'm like, "This is insane," I mean, for 53 years, working at one spot, quite an accomplishment, spending all 53 years with the same organization, even more remarkable, and they're not the only ones, Lee Whitfield, the chief public affairs officer and my host during my visit, she joined the hospital in 1988, so I'm learning all these different... "Oh, I've been here since the 80s, I've been here since the 70s," I'm like, "Oh, my gosh!"
Like, and it's crazy, and they've been there through all these various changes from Lowrance to Lake Norman, and now, to Duke, it's quite the feat to see.
- And beautiful community service.
- Absolutely.
- Thank you so much, Jason.
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