
The Handle: North Heights Neighborhood Plan
Clip: Season 2 | 10m 28sVideo has Closed Captions
Learn why revitalizing North Heights is a passion project for one Amarillo woman.
The North Heights neighborhood used to glisten, but it has fallen into disarray in the last few decades. Meet one woman determined to restore the neighborhood to its former glory, and see how the city government is working with her and others to put a plan into motion.
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The Handle is a local public television program presented by Panhandle PBS

The Handle: North Heights Neighborhood Plan
Clip: Season 2 | 10m 28sVideo has Closed Captions
The North Heights neighborhood used to glisten, but it has fallen into disarray in the last few decades. Meet one woman determined to restore the neighborhood to its former glory, and see how the city government is working with her and others to put a plan into motion.
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Learn Moreabout PBS online sponsorship<b>- When I grew up here,</b> <b>we had everything.</b> <b>We had three grocery stores,</b> <b>now we're in a food desert.</b> <b>Three schools were open,</b> <b>now all our children</b> <b>are being bused.</b> <b>Medical facilities,</b> <b>dentists, doctors,</b> <b>everything we needed</b> <b>we had it right here.</b> <b>Now we have little to nothing.</b> <b>- [Narrator] Amarillo's</b> <b>North Heights neighborhood</b> <b>shines more in Mildred Darton's</b> <b>memories than she believes</b> <b>it does today.</b> <b>But a resident-driven</b> <b>plan adopted in 2017</b> <b>by the city of Amarillo</b> <b>aims to encourage investment</b> <b>in housing improvements and</b> <b>businesses that can bring</b> <b>much-needed jobs</b> <b>to the community.</b> <b>- In 2015, 2016, the</b> <b>council at the time had</b> <b>a Community Counts Initiative</b> <b>part of their blueprint</b> <b>where they really</b> <b>decided their annual plan</b> <b>and their long-term plan</b> <b>of how they want to see</b> <b>the city change,</b> <b>improve over time,</b> <b>and part of that was</b> <b>focusing on our historic</b> <b>older neighborhoods that</b> <b>might be more distressed</b> <b>than others cause, of course,</b> <b>you have southwest Amarillo</b> <b>that's growing and it's all</b> <b>new but we have to take care</b> <b>of our older neighborhoods too</b> <b>and make sure that they don't</b> <b>get left behind or</b> <b>continue to deteriorate.</b> <b>They need attention and focus.</b> <b>- [Narrator] Among Amarillo's</b> <b>oldest neighborhoods,</b> <b>North Heights is home</b> <b>to 4,700 residents.</b> <b>Households there scrape by on</b> <b>incomes from 30 to 60 percent</b> <b>below the poverty line.</b> <b>Most of the homes in</b> <b>North Heights were built</b> <b>in the early- to mid-1900s</b> <b>and are showing their age.</b> <b>And businesses</b> <b>there have dwindled.</b> <b>In 2016, the city of Amarillo</b> <b>worked with North Heights</b> <b>residents to set down</b> <b>goals and strategies</b> <b>for turning the</b> <b>neighborhood around.</b> <b>- I think they saw</b> <b>a lot of opportunity</b> <b>for redevelopment and</b> <b>investment in the community.</b> <b>It's got a lot of the</b> <b>infrastructure in place</b> <b>compared to maybe some</b> <b>areas that have gaps</b> <b>in infrastructure.</b> <b>Maybe the lines aren't</b> <b>large enough to support</b> <b>the redevelopment</b> <b>that might occur,</b> <b>but it's got the bones in</b> <b>place, it could be improved.</b> <b>It's also got a good</b> <b>amount of commercial area,</b> <b>it's got the benefit</b> <b>of being just adjacent</b> <b>to Amarillo Boulevard which</b> <b>is a great commercial corridor</b> <b>in the community.</b> <b>- [Narrator] Darton views North</b> <b>Heights from the perspective</b> <b>of both a former and</b> <b>returning resident.</b> <b>In 1959, Darton's family</b> <b>moved to the neighborhood</b> <b>from Quitaque.
She was 12.</b> <b>But she moved her own</b> <b>family away in 1979.</b> <b>- So I would not have to</b> <b>bus my child across town.</b> <b>I think, well, I know that</b> <b>you can legislate anything.</b> <b>But you can't legislate</b> <b>the heart or the mind.</b> <b>And if you make up your</b> <b>mind that you are not</b> <b>going to accept something</b> <b>you're not going to accept it.</b> <b>The way they separated</b> <b>the neighborhood,</b> <b>that was a disaster.</b> <b>I worked over 15 years</b> <b>with natural disasters.</b> <b>I came home for a visit and</b> <b>I saw a man-made disaster.</b> <b>So that motivated me</b> <b>because this community</b> <b>invested a lot in me,</b> <b>so I just wanna give back.</b> <b>- [Interviewer] When</b> <b>did you return home?</b> <b>- 2015.</b> <b>I found since I returned</b> <b>home after many years</b> <b>North Heights has</b> <b>become invisible.</b> <b>There's no one that</b> <b>looked like me on a lot</b> <b>of the committees, so over</b> <b>time that has taken its toll.</b> <b>- [Interviewer] What did</b> <b>you see when you came</b> <b>to North Heights?</b> <b>- I saw a lot of</b> <b>vacant property,</b> <b>dilapidated structures,</b> <b>children on the bus stop</b> <b>before sunup in the morning,</b> <b>in weather, rain, wind.</b> <b>Poor transportation, no jobs.</b> <b>Young professionals live across</b> <b>town so what we're left with</b> <b>in North Heights are a</b> <b>lot of single parents</b> <b>that work several</b> <b>jobs, and the elderly.</b> <b>But the community is so</b> <b>fragmented because a lot</b> <b>of the people that</b> <b>live in this area now</b> <b>don't know the history, they</b> <b>don't have the commitment,</b> <b>the pride that we had</b> <b>when I grew up here.</b> <b>We've started fixing it</b> <b>hopefully with the North Heights</b> <b>Neighborhood Plan.</b> <b>- They wanna see that</b> <b>pride in home ownership</b> <b>and investment in the</b> <b>neighborhood and it's tough</b> <b>when you have industrial</b> <b>zonings and multi-family zonings</b> <b>and manufactured home zonings.</b> <b>Not quite as compatible</b> <b>as you'd like it to be,</b> <b>so that's one of the things</b> <b>we're actually working on</b> <b>right now with the neighborhood</b> <b>committee is focusing on</b> <b>where those zones might be</b> <b>that could be a good candidate</b> <b>for re-zoning to try and</b> <b>encourage the types of uses</b> <b>that their plan</b> <b>would like to see.</b> <b>They also wanted to see</b> <b>more diversity of housing,</b> <b>whether it's affordable housing,</b> <b>different single-family</b> <b>housing options,</b> <b>part of that's also the zoning,</b> <b>it's got a lot of light</b> <b>industrial zoning,</b> <b>multi-family zoning that</b> <b>maybe isn't as compatible</b> <b>with home ownership.</b> <b>So those are some things</b> <b>we'll also be focusing on.</b> <b>One of the big dreams, at</b> <b>least from my opinion, is just</b> <b>continued reinvestment</b> <b>in the neighborhood.</b> <b>There's a lot of</b> <b>positives to work with</b> <b>as far as seeing</b> <b>that reinvestment so</b> <b>economic development</b> <b>and redevelopment was</b> <b>high priority for 'em.</b> <b>So I think now we're starting</b> <b>to see that come to fruition</b> <b>with the linen service that's</b> <b>interested in coming in</b> <b>along Amarillo Boulevard,</b> <b>the St.
Anthony's acquisition</b> <b>for North Heights.</b> <b>- [Narrator] North Heights</b> <b>Linen Service plans to build</b> <b>a $5 million dollar facility</b> <b>on West Amarillo Boulevard.</b> <b>The employee-owned co-op</b> <b>would serve hospitals</b> <b>and other businesses</b> <b>with linen needs.</b> <b>And the nonprofit</b> <b>St.
Anthony's Legacy</b> <b>and Redevelopment Corporation</b> <b>is working to revive</b> <b>the long-vacant St.</b> <b>Anthony's Hospital campus,</b> <b>also on the boulevard.</b> <b>- We looked at building</b> <b>permit values back to 2016,</b> <b>citywide anything over $600,000</b> <b>in value so it gives us</b> <b>a good feel for level</b> <b>investment and looking at</b> <b>North Heights there were only</b> <b>about four or five projects</b> <b>that were over</b> <b>that $600,000 mark.</b> <b>One was Warford and a couple</b> <b>of churches, Faith City,</b> <b>their new building</b> <b>that they rehabbed.</b> <b>So this will be the first</b> <b>major private investment</b> <b>into the North Heights</b> <b>Neighborhood Plan boundary.</b> <b>So we were approached</b> <b>by the North Heights</b> <b>Linen Service board</b> <b>looking for a good location</b> <b>for that project, they</b> <b>knew they wanted to be</b> <b>in the North Heights</b> <b>area in north Amarillo</b> <b>to bring new investment</b> <b>and new job opportunities.</b> <b>So the location ended</b> <b>up being where the old</b> <b>Inn of Amarillo was</b> <b>that the city demolished</b> <b>a couple years ago and</b> <b>took over ownership of it.</b> <b>We were able to work with</b> <b>them as far as selling</b> <b>and providing that property</b> <b>to them for that development.</b> <b>So they're looking at</b> <b>providing initially 40 jobs</b> <b>up to 100 as they continue</b> <b>to grow and expand</b> <b>the operation but it's</b> <b>specifically to serve</b> <b>hospital and healthcare</b> <b>industry linen needs.</b> <b>- It's employment, it's a</b> <b>chance to own something,</b> <b>to generate wealth,</b> <b>and that is what</b> <b>North Heights needs.</b> <b>- The St.
Anthony's project</b> <b>it was privately owned</b> <b>for about the last 10 years,</b> <b>and just over the last year</b> <b>a nonprofit was able to</b> <b>work with the previous owner</b> <b>to get it donated</b> <b>basically to the community,</b> <b>to this board working</b> <b>with the North Heights</b> <b>Advisory Committee, to</b> <b>get it into their hands</b> <b>so they're currently</b> <b>underway master planning,</b> <b>looking at concepts, what</b> <b>might that building look like</b> <b>5, 10 years from now so we</b> <b>can start to hopefully work</b> <b>with investors, people</b> <b>that might be interested</b> <b>in seeing something</b> <b>go into that building.</b> <b>- It's an engine that could</b> <b>be used in this community</b> <b>to generate generational wealth.</b> <b>Bring back some of the</b> <b>services that once was</b> <b>in this neighborhood.</b> <b>We could have a satellite</b> <b>social security office</b> <b>because it's across</b> <b>town and a lot of people</b> <b>do not have transportation.</b> <b>We could bring those services</b> <b>back within walking distance</b> <b>in this community.</b> <b>- I think you'll continue</b> <b>to see coordination,</b> <b>Right now we've got a</b> <b>sidewalk project planned</b> <b>so that's something</b> <b>you'll see start this fall</b> <b>on 12th and 18th street</b> <b>as far as sidewalks were</b> <b>a major identification in</b> <b>the plan as far as the gaps</b> <b>in sidewalks being all</b> <b>over the neighborhood</b> <b>when sidewalks weren't required.</b> <b>They've also got ideas</b> <b>for gateway improvements</b> <b>or historic street signs to</b> <b>help liven up the neighborhood</b> <b>as far as showing</b> <b>improvements going in place.</b> <b>But it'll be over the next,</b> <b>probably the next six months</b> <b>we're gonna be working with</b> <b>all the neighborhood plans</b> <b>to identify what those</b> <b>priorities are and continue</b> <b>to work toward those.</b> <b>What we also work with</b> <b>developers in the neighborhood</b> <b>if they've got</b> <b>infrastructure needs</b> <b>whether it's fire-coverage</b> <b>infrastructure,</b> <b>it's not stuff that you</b> <b>see cause it is underground</b> <b>for the most part, but</b> <b>those are things that we</b> <b>hope will encourage</b> <b>reinvestment,</b> <b>and that's stuff that</b> <b>we'll continue to focus on.</b> <b>Warford was another one</b> <b>that wasn't necessarily part</b> <b>of the neighborhood plan but</b> <b>the city took the initiative</b> <b>to take on the old Y</b> <b>and put money into it</b> <b>to see it rehabbed and turned</b> <b>it into an activity center.</b> <b>So we'll continue to work</b> <b>on different projects</b> <b>in the neighborhood.</b> <b>Of course Thompson Pool has</b> <b>been a discussion lately</b> <b>as far as how we go about</b> <b>replacing that pool.</b> <b>So there's a lot of different</b> <b>conversations in place</b> <b>right now.</b> <b>- It's gonna take the</b> <b>community coming together</b> <b>and making some hard</b> <b>choices being involved.</b> <b>Because what's happening is</b> <b>going to affect everybody.</b> <b>You can't correct a wrong</b> <b>overnight, it's gonna take time,</b> <b>it's gonna take participation,</b> <b>it's gonna take commitment,</b> <b>you can't start and stop.</b> <b>It's enough projects in North</b> <b>Heights so that everybody</b> <b>will have at least three.</b>
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