The Holy Grail of Online Commerce
Clip: Season 5 Episode 10 | 3m 47sVideo has Closed Captions
The Holy Grail of Online Commerce.
Delighting customers is the holy grail of online commerce. But while it's easier than ever to buy online, the overall customer experience can still be very frustrating. Brian Hecht, our serial entrepreneur, and advisor to many startups and digital media teams joins Hari Sreenivasan to discuss.
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Problems playing video? | Closed Captioning Feedback
SciTech Now is a local public television program presented by WLIW PBS
The Holy Grail of Online Commerce
Clip: Season 5 Episode 10 | 3m 47sVideo has Closed Captions
Delighting customers is the holy grail of online commerce. But while it's easier than ever to buy online, the overall customer experience can still be very frustrating. Brian Hecht, our serial entrepreneur, and advisor to many startups and digital media teams joins Hari Sreenivasan to discuss.
Problems playing video? | Closed Captioning Feedback
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