You don't steal from your work family!
I'm so sorry, Mr. Selfridge.
VICTOR: I don't see the Selfridge's livery on the side.
It's always you that loads it?
I do what Alf and Sam tell me.
You're a shop girl!
(gasping) Lost your job, have you?
You've done your damage, now what more do you want?
I'm Mrs. Selfridge.
TEMPLE: You knew I was falling in love with you.
Was it revenge for Ellen Love, was that it?
HARRY: Your contract with Selfridge's is over.
I don't see your wife anywhere!
My wife is not your concern.
Captioning sponsored by VIEWERS LIKE YOU ♫♫ (alarm clock ringing) This seems a rather expensive enterprise, Mr. Selfridge.
It will more than pay for itself.
How are we going to get it in the window?
Don't worry about that.
Henri's an old hand.
We'll dismantle it and then we'll put it together.
It worked like a dream for us at Marshall Field's.
But back then, there were only 1,500 registered drivers in the whole of Chicago.
In London today, there are over 36,000.
They'll come, they'll see, they'll walk inside and they'll buy the products.
Isn't she a beauty?
This automobile is not insured for anyone to drive.
Not even you, Mr. Selfridge.
(horn honks) (laughing) What do you think?
How is the window shaping up?
"Motoring for the Modern Age!"
Well, I miss Agnes Towler's keen eye.
So get her to work with you.
Didn't you know?
After that business with her father, she has left.
Well, at least George is still in work.
Without his wages, I don't know where we'd be.
You'll look out for him, won't you?
Course I will.
My dad's come back.
I thought you'd changed the locks.
He turned up last night, drunk, passed out on the stairs.
My landlady told me that if I didn't get him out of the way that we'd all be out.
Well, we'll have to work out something.
He can't stay here forever.
I've been thinking, maybe it's not so bad you left your job.
Well, for you and me.
We can go out together now.
How about we go down to Brighton this weekend?
What would we do there?
Walk on the beach, go down the pier...
Hold hands in the moonlight...
I know you're trying to cheer me up, but I'm not in the mood.
I'm asking if I can court you.
That's what I'm doing.
Oh, I see.
Hadn't it crossed your mind at all?
Well, maybe a bit... A bit?
Well, I suppose that's a start.
I like you, Victor.
You know I do.
But I'm more trouble than I'm worth, what with George and my Dad and me without a job.
You don't want to court me.
More than anything.
Are you my girl, then?
I think I must be.
LADY CARLYLE: Is Miss Towler available?
I always deal with Miss Towler.
MISS MARDLE: I can't imagine wearing that over my face.
Keeps the flies out of your mouth, I suppose.
Lady Carlyle's here, Miss Mardle.
She wants to see all the motoring gloves we've got.
Well, show them to her.
She's asking for Miss Towler.
Tell her Miss Towler has left but you can help her.
Shoulders back, good diction.
Those are the most supple leather we have, Lady Carlyle.
The abrasions on the palm allow the driver to grip the steering wheel.
Mmm... What are we to say to customers about Agnes, Miss Mardle?
You will be courteous and assist them with whatever they are looking for.
Now get on with your work, Doris.
It must say "Motoring" at a glance.
What do you have?
This is the Dorothy Levitt blazer, inspired by the great motorist herself.
A woman could wear this anywhere, walking, bicycling, even to a garden party, no?
I have just the coat; it's new in.
It also comes in leather.
A lady in leather.
Does that appeal, Mr. Leclair?
Very much, Miss Ravillious.
Leather is good, thank you.
Do you have an appointment to see Mrs. Selfridge?
She'll see me, just tell her I'm here.
It's all right, Fraser.
Apologies, Mr. Temple.
I'd forgotten that I was expecting you.
I see you've brought the painting.
Please, come in.
What are you doing here?
I came to apologize for the other day.
I was rude to you.
And... Well, I've been feeling awful about it.
I'm sorry, too.
I shouldn't have lied about who I was.
Mmm... it depends.
Come on, I'm dying to see it!
I can't believe you finished it!
What do you think?
It's nothing like you've done before.
I told you, you inspire me.
It's really good.
Harry will like it.
I don't want him to have it.
Don't you see?
Now that you've brought it into the house, I have to give it to him.
I have responsibilities, and I've been pretending that I haven't...
Your husband neglects you.
No, I love him, and he loves me too, in his own way.
Not like I could.
(door creaking) Who are you?
I'm a friend of your mother's.
This is Mr. Temple.
And he's been painting my picture.
I'm going to give it to Pa as a present.
Yes, I used to paint before you came along.
Now run along to Grandma.
I'm just going to see Mr. Temple out.
Oh, and Beatrice, darling... Don't tell anyone about this.
It's a surprise.
(under her breath): Oh no!
Will she say anything?
I don't know.
You have to go.
You have to go.
No, I can't.
You're not a conventional person at heart.
Don't stifle your true self.
This may be your last chance.
You'll see me again.
You can depend on that.
(door opens and closes) (sighs heavily) (imitating engine) How fast does it go?
40, 50 miles an hour.
When you're behind the wheel of one of these, you feel like you're going so fast that nothing can touch you.
Wow, I want to drive one.
You will one day.
(girls giggling) Uh-oh, we've been spotted, Gordon!
Be brave, prepare!
(laughing) Come here, you.
(giggling) I've got a secret that I can't tell you.
Well, I'm going to tickle it out of you.
Come on, what is it?
What time is it?
Is it late?
Harry, you shouldn't have opened it.
It was a present for you.
I didn't realize that you missed painting.
I don't think I realized it either.
Who's the artist?
He's called Roderick Temple.
He caught you well.
Where did you meet him?
At the National Gallery.
And where did he paint you?
In his studio.
Harry, he's just a boy.
If I'd considered it at all inappropriate to be painted by him, I wouldn't have gone ahead with it.
I thought you could hang it in your office, on the wall opposite your desk.
But if you don't like it...
I just wish I'd known, that's all.
Well, if you had, it wouldn't have been a surprise, would it?
You know I value you more than anything.
Yes, Harry, I know that.
Where are you off to so early?
There's something I need to do.
I got it.
Wait right here for me, thank you.
Give me money, give me money!
Uh-oh, they sent the biggest one.
There you go, you had the money the whole time, right there.
(coughing) Of course you'll have to get yourself another job.
I mean, we can't all three of us live off George's wages.
WOMAN: Who are you?
The front door was open.
I'm looking for Agnes Towler.
We don't accept gentleman callers.
Wait in there.
I've got a mate, and he owns this pub in Poplar.
And he's looking for a bar maid.
A bar maid?
What's wrong with that?
You're lucky to get the offer.
(knocking at door) (door opens) There's a swell downstairs for you.
I put him in the front parlor.
What... what are you doing here?
I could say the same for you.
Why aren't you at the store?
I won't accept it.
I'm here to take you back.
You show great potential.
You remind me of myself when I started out.
Grasping for every chance, keen as mustard to learn.
You love it, don't you?
The customers, the selling, the feeling of merchandise underneath your hands...
I think I love it more than anything.
That's why I don't want to lose you.
Who cares what happened with your father?
If you don't, no one else will.
But Mr. Selfridge, don't you?
You're not him.
I can't seem to find my way out of it, that's the trouble.
Every time I try to set myself and George up without him, he finds us.
Is he in the house now?
Let me go talk to him.
(door opens) Who the bloody hell are you?
Harry Gordon Selfridge.
I have certain conditions to put before you.
Leave London immediately.
Live anywhere you like as long as it's a good distance from here.
Who the hell do you think you are?
You come round here and you think that you can tell me what to do?
This should pay for your travel, keep food in your stomach while you look for work.
Oh, I get it.
You have taken a bit of a shine to my Aggie.
Tell me, has she offered her services to you?
(groans) Understand me!
If you drink your way through this and end up on the street, you will not return to London to bother your daughter.
You will not contact her, you will not come to my store and seek her out.
I will not let you ruin her life!
All right, stop, stop!
Stop, please, stop!
Do we have an agreement?
(door slams) (baby crying) Hello, son.
BOY: Your Pa ain't no war hero.
He ain't dead either.
My ma says he's alive and living in Freemont.
(baby crying) (breathing heavily) Pa?
Who's that lady, Pa?
Why aren't you at home with Ma and me?
Your Ma's high-toned bull... did it for me, that's why I never came home.
But I'm your blood and you're mine, whether you like it or not.
AGNES: Mr. Selfridge?
Is everything all right?
He'll be gone by the time you get home from work this evening.
What do you mean?
Just what I say.
In these type of situations, it's best to make a clean break.
No fond farewells.
Grab your coat and hat.
I'll give you a ride in to the store.
(laughing) Well, did you enjoy the ride?
It felt like flying.
(chuckling) Who knows?
One day you may do that as well.
Thank you, Mr. Selfridge.
Now, you remember: don't apologize, don't explain.
As a tactic, it's always worked well for me.
What's she doing back?
Can I help you, Miss Towler?
I've come back, Miss Mardle.
Well, I'm afraid that's not possible, my dear.
It was a mistake.
I didn't hand in my notice.
If you check, I'm still employed by Selfridge's.
By Mr. Selfridge.
Right, well, I will have to confirm that with Mr. Grove, of course.
But in the meantime, we can put you to use.
You can unpack the new stock.
We are embarking on a motor driving promotion, and those lap robes have just come in.
Very good, Miss Mardle.
You can't just swan back in.
Looks like I just have.
You've returned to us.
That is wonderful.
George lad, give us a hand over here.
I'll just finish this.
(doorbell rings) Miss Ellen Love, to see Mrs. Selfridge.
(door opens) Miss Love, what a pleasant surprise.
I'm afraid this isn't a social visit, Mrs. Selfridge.
Oh, what a pity.
Please, can I offer you some coffee?
I'm here to tell you that your husband has not been faithful to you.
He's having an affair with me.
Well, I think I'll have some, anyhow.
(bell rings) Is that all you can say?
Well, this news isn't a surprise to me.
I knew from the moment I first saw you two together.
But the fact that you are here telling me about it?
Well, that is of interest.
It suggests that it's almost certainly over.
You're so cold.
No wonder Harry looks for his passions elsewhere.
You've got him bad, haven't you?
He loves me.
Mmm, I very much doubt that.
Harry has had many similar liaisons.
You are the latest in a long line of chorus girls.
I'm not a chorus girl!
That, I admit, could be a mistake on my husband's part.
Unless there is anything else, today is my housekeeping day.
(knocking at door) Miss Love was just leaving, Fraser.
And I'll have a coffee, please.
Tell him I came.
And I will not be got rid of that easily.
(breathing heavily) (crying) (knocking at door) Is the chief in?
How's his mood?
My mood is just fine, Mr. Grove.
Why, what's the problem?
Thieving in the loading bay?
What the hell is wrong with this store?
Catch them red-handed and throw them out on their ear.
How did you discover this?
Victor Colleano, a waiter in the Palm Court, came to me and voiced his suspicions.
At least there's some loyalty.
I'll deal with it, Mr. Selfridge.
Oh, and Mr. Grove.
Miss Towler is back on the payroll.
But she left.
If she hadn't, I'd have dismissed her.
That would have been a mistake.
Her father behaved disgracefully.
The parent is not the child.
Not in my store, anyway.
So am I to allow Miss Bunting to return?
Turn a blind eye to these loading bay workers?
That is different.
They stole from us.
The staff will not understand why Miss Towler has been allowed to return.
Well, then I will explain it.
Call a staff meeting this evening.
Let the heads of each department know.
George, load that stuff and all.
George, I need to talk to you.
Hey, what are you doing?
It's a fiddle, don't you get it?
Oh, bloody hell.
That is the property of Mr. Harry Selfridge.
You are out on your ear.
I've been loading that van!
Don't say anything.
If anyone asks, keep your mouth shut.
And I thought Alf was my friend.
I'll be your friend, all right?
But you need to wise up.
Your sister's out of a job, she's feeling cut up... She's not out of a job no more!
She found something?
She's back here, isn't she!
She's back at Selfridge's.
HENRI: I want to put a whole family in it.
Father, mother, children.
And the motor will be at an angle, so it's almost flying.
You know, for the children, it has to be like a fairy tale.
They are going to the park.
Straw hats, which they wave in the air.
Scarves flowing out behind them.
A sailor suit for the boy.
A little white pinafore for the girl.
It's going to be beautiful.
I'm glad you're back.
This could be an exciting time for you.
Mr. Selfridge has brought you back personally.
Mr. Selfridge is the best man in the world.
He hasn't just given me my job back.
He's persuaded my dad to leave town.
I can't tell you how good that feels.
You know, the world is opening up to you.
There is so much to learn, if you reach out and take it.
So, Miss Love's dayis over.
The question is, who will take her place?
GROVE: He overrides every decision I make.
I'm his Chief of Staff!
In an emergency, I would take over the running of this store.
But he doesn't value me.
Oh, Roger, I'm sure that's just not true.
Perhaps it is I who should tender my resignation.
You're the only one who really understands me.
How can I help you today?
I'd like to see your collection of foot muffs for motoring.
Oh, staff meeting, 6:00, downstairs.
Lady Mae, what a pleasure.
How is the family?
How is the charmingRosalie?
Oh, she's well, thank you.
Good, and dear Mrs. Selfridge?
Oh, she's well too.
I didn't know your wife was the artistic sort, Selfridge.
I saw her at the Chelsea Arts Club the other day.
She was having a pretty good time with Roddy Temple.
He's been painting a portrait of Rose.
Oh, how wonderful.
I didn't get a chance to thank you...
He's a Bohemian sort of chap, and The Arts Club is a pretty racy place.
I wasn't expecting to see Mrs. Selfridge there.
Tony, you are so behind the times.
Since the Duchess of Rutland has started to frequent it, everyone who's anyone wants to be seen there.
How clever of Mrs. Selfridge to gain entrance.
And now, if you'll excuse me.
That was childish.
Well, I enjoyed myself.
If you're going to do something like that, tell me first.
Aren't I even allowed to think for myself?
No, that's not the point of you at all.
In fact, I'm no longer sure what the point is.
Well then, if you'll excuse me.
You're a man of many talents.
You can't want to work here forever.
Do you have ambitions?
I want to open my own restaurant in Soho.
I have friends and some influence.
I also have a chef with whooping cough.
Come and cook for me this evening.
We could perhaps discuss this matter further?
What an interesting painting of Mrs. Selfridge.
(door opens) Miss Blenkinsop.
I'd like 40 white roses sent round to my wife.
No, m-make it 50.
I thought we'd decided yesterday it was a good thing you don't work here.
Mr. Selfridge came over himself.
He asked me back, gave me a ride in his motor.
Oh, Victor, I've never felt so proud.
I suppose we can court anyway, on the quiet.
Come on, get your coat.
Let's get out of here.
Mr. Selfridge is giving a talk.
He won't miss us.
I have to stay.
How about I take you out for a meal?
My uncle's got this place in Clerkenwell.
I can't, not tonight.
I said to Mr. Leclair that I'd help with the window for tomorrow.
That man snaps his fingers, you come running.
I want to be with you.
I want that too.
But I promised Mr. Leclair.
If I let him down, it would be as if I was letting Mr. Selfridge down.
What about letting me down?
God, you'll say anything to get your way.
I'm fed up of being told what to do.
I'm not telling you what to do.
ROSALIE: You have to wear white to be presented, Lady Mae says.
All the young girls do.
Ooh, this one's pretty, don't you think?
I'm not sure about the train.
You must have a train.
And I have to get used to them.
When I eventually get presented, the train has to be no less than three yards in length from the shoulders.
It sounds rather ornate.
(door opens) For you, Mrs. Selfridge.
(Rosalie gasping) (sniffing) White roses.
They're so beautiful.
LOIS: From Harry?
Thank you, Fraser.
Will you put them in water?
I'll arrange them later.
How lovely they are!
I hope I find a husband like Pa. (elevator bell rings) I wanted to talk to you about something that's very important to me.
We believe in upright behavior in this store.
Every customer can trust they are getting exactly what they're paying for.
They make a lovely couple, don't they?
I'm proud of that.
I hope you're proud, too.
But even here, standards can slip.
You steal from this store, you steal from yourselves.
Now, you all probably know I started out as an errand boy.
I was ten years old, I earned a dollar fifty a week.
The day they promoted me to stock boy, I damn near cried.
And then when they gave me the key to open up the store in the morning... Well, that's a day that I...
I won't forget.
The manager trusted me.
Without trust, you can't run anything.
I guess what I'm trying to say is I won't tolerate dishonesty.
But I'm here for you if you need my help.
Recently, a member of our staff thought she had to leave her position because a member of her family behaved foolishly.
Now, it wasn't her fault, so I refused to accept her resignation.
I would have done the same for any of you in the same situation.
If you are in trouble, come to me, don't steal from me.
Honest endeavor, together.
This is the spirit of Selfridge's.
(doorbell ringing) Your ladyship, Mr. Colleano to see you.
I'd given up on you.
I've got some spatch cock quail in here.
You've brought spatch cock quail into my sitting room?
Thought I'd serve it up with a salsa verde, but if you don't want it... Well, you're here now.
Show Mr. Colleano the kitchen.
(imitating car engine) Hey, Pa!
(laughing) Is the motor in the window yet?
Going in tomorrow.
Can I come see it?
You sure can.
Humphrey was now after something else.
He had made several traps, and he... (chuckling) Did you like the flowers?
I love them.
I meant every word of the message.
I am not!
Not like you did when the painter man kissed you.
Then you went really red.
You're a good cook.
Help yourself to a glass of wine.
So, Mr. Colleano.
Or may I call you... Victor.
Tell me all about yourself.
Start from the beginning.
It suits you.
You should wear more color.
I'd like to give it to you for all your hard work tonight.
I couldn't accept this.
I'll pay for it tomorrow.
Oh no, you don't.
We need to have this out.
It's bad enough that you kiss him in this house, but you do it in front of Beatrice!
Her own mother!
And then you lied to me.
You said that everything was going to be all right, but you're having an affair with some two-bitpainter.
You even sent the portrait to my office.
What's happened to you, Rose?
Ellen Love paid me a visit this morning.
What did she want?
Why does it have to be one rule for you and another for the rest of us?
Whatever she said, it's not true.
So you're telling me that you're not having a relationship with Miss Love?
(starts crying) It's over.
And what about you?
Have you been with him?
But would you blame me if I had?
I would just be following your example.
Don't say that.
All these years I have sat at home while you've gone out and had your fun.
Do you think that I want to be this way?
Do you think that it makes me happy?
Now I'm meant to feel sorry for you?
Is that right?
Well, maybe I will tomorrow, but tonight you can go to hell!
(exhales deeply) Another one.
Drinking, old boy?
Not like you.
I've lost a packet.
What can I get you?
Well, Ellen paid my wife a visit today.
Rose thinks I'm no damn good.
She may be right.
Normally I stay off this poison.
My father had a penchant for it.
Your mother paints the Major as a bit of a saint.
(chuckling) Well, let's just say Ma likes to remember the good times.
What are we drinking to?
Anything you like.
To my father!
To Pa and to everything that he stood for!
That's what I need.
Shouldn't you call it a night?
Someone to see you.
I'm sorry, I couldn't stop her.
(sighs) What are you doing here?
I told your wife, and I'll tell you: I won't be cast off like a piece of nothing.
You're doped up and you're not thinking straight.
Just go home.
The flat's not the same without you.
(crying) Please, Harry.
Come with me.
One last time.
I'm sorry if I misled you.
I really am.
But you have to understand, I have a family.
You're just the same as all the others.
You're a whore-mongering, low-life bastard!
Time to go, old thing.
Time to go.
Please don't do this to me, Harry.
I love you.
FRANK: Come on...
I love you.
(crying) (chuckling) Thank you, son.
Harry, old chap?
I put her in a cab.
I'll go and check on her later, see that she's all right.
Get some sleep.
(car horn honking) BEATRICE: I've got a secret that I can't tell you!
Harry... You came... Come on, let's get you up.
(baby crying) BOY: Your father's no war hero.
He ain't dead either.
AGNES: I can't seem to find my way out of it.
GORDON: Dad, you're nothing but a common huckster.
PA: But I'm your blood and you're mine whether you like it or not.
ELLEN: Come with me... BEATRICE: Not like you did when the painter man kissed you.
ROSE: All these years I have sat at home.
ELLEN: Low-life bastard!
ROSE: Have your fun... GORDON: You're nothing but a common huckster.
(tires screeching) YOUNG HARRY: Who are you?
WOMAN: Who are you?
(crash) MR. CRABB: As you all must have heard by now, the chief had a serious automobile accident.
MR. GROVE: I'm chief of staff.
This ship needs a captain.
I am that man.
KITTY: Taking it bad, isn't he?
Your Mr. Leclair.
AGNES: He's not my Mr. Leclair.
MISS RAVILLIOUS: The Suffragettes will be walking past the building tomorrow.
Some of the stores are very worried about it.
They're not to set foot within these four walls, is that clear?
LINNEY: "Mr. Selfridge,"next time on Masterpiece Classic.
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Captioned by Media Access Group at WGBH access.wgbh.org