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![]() | Certain words and phrases have negative connotations. At Sea World, we call these "buzzwords." Avoid buzzwords and use more positive words--you'll give guests a better overall impression.
Buzzword Alternative sick - ill hurt - injured captured - acquired cage - enclosure tank - aquarium captivity - controlled environment wild - natural environment tricks - behavior sex - courtship behavior
Other words to avoid: dead, die - If people ask you about a particular animal that you know has passed away, please say "I don't know."
kill - This word sounds very negative. Say "eat" or "prey upon."
play, talk, enjoy - Anthropomorphic, they give human traits to animals
evolve - Because evolution is a controversial theory, use the word "adapt."
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